Alamo Car Hire
in Winnipeg

Hola Car Rentals is a premium partner of the leading car hire companies in Winnipeg, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Winnipeg.

No. With Hola Car Rentals, all costs and charges for your booking in Winnipeg are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Winnipeg charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Alamo counter in Winnipeg is located inside the terminal at Winnipeg James Armstrong Richardson International Airport (YWG), at 1965 Wellington Ave, Winnipeg, MB R3H 1C2. Follow the car hire signs inside the terminal to reach the Alamo desk.

Alamo offers several ways to pick up your vehicle in Winnipeg to reduce wait time at the counter:

• Standard counter check-in: present your documents and collect your keys at the Alamo desk.
• Accelerated Check-in: provide your licence and contact details online before arrival so the agent can process you faster.
• Touch-screen kiosk: print your agreement at the kiosk, go directly to your car, and show documents at the exit booth.
• Skip the Counter: print your agreement online in advance and go straight to your vehicle, presenting documents at the exit.

The Alamo counter at Winnipeg airport operates daily from 07:30 to 23:59, with limited early-morning hours. For after-hours returns, park as instructed and drop your keys in the designated dropbox.

No, there are no toll roads, toll bridges, or toll express lanes anywhere in Manitoba, including Winnipeg. Alamo renters driving in and around Winnipeg will not encounter any cashless toll plazas, transponder requirements, or toll charges during their rental.

Because Manitoba has no toll infrastructure, there is no need to enrol in any toll programme such as Alamo TollPass, and you will not face any toll-related daily service fees on your Alamo hire in Winnipeg.

There are also no congestion charges or emissions zone fees operating in Winnipeg, so your total driving costs in the area are straightforward with no road-use surcharges to plan for.

If your trip takes you beyond Manitoba into provinces or regions that do have tolled roads, standard toll rules and charges would apply there. Keep any receipts from those tolls, as Hola Car Rentals includes Tolls Cashback on all bookings.

To collect your Alamo vehicle in Winnipeg, you must present the following physical documents at the counter:

• A valid, unexpired driver’s licence (original, not digital) in the main driver’s name, valid for the entire hire period.
• A major credit card with the driver’s name printed on the card, in the main driver’s name, for the authorisation hold. Debit and prepaid cards are not accepted for the deposit.
• A passport or valid government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or travel tickets if you are visiting from outside Canada.

If your driver’s licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and cannot be used without your original licence.

All documents presented at the Alamo counter in Winnipeg must be physical originals. Digital versions shown on a phone or tablet are not accepted.

Yes, Tolls Cashback is included on all Hola Car Rentals bookings, including Alamo rentals starting in Winnipeg, even though Manitoba itself has no toll roads.

If your Winnipeg-based Alamo hire takes you into other provinces or regions where tolls apply, you can claim back up to 5% of your total booking value for tolls paid during the hire period.

To claim your cashback after returning your Alamo vehicle:

• Email [email protected] within 30 days of returning the car.
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number].
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement from the Alamo counter, and a receipt or statement showing the toll charges paid.
• Include your full name, travel dates, and the last 4 digits of the card used for your booking.

Refunds are processed to the original payment method and typically arrive within 7 to 10 business days after approval. Submissions received more than 30 days after vehicle return are not eligible.

Yes, a major credit card in the main driver’s name with the driver’s name physically printed on the card is required to hire from Alamo in Winnipeg. The card is used to place a temporary authorisation hold at the time of pickup.

For Alamo hires in Winnipeg, the typical security deposit hold in Canada is approximately CA$ 300 to CA$ 500, though some locations may hold up to CA$ 750. This is a temporary authorisation, not a charge, and is released after you return the vehicle. Your bank controls how quickly the hold disappears from your available balance, which can take up to 15 business days.

Important points to keep in mind:

• Debit cards and prepaid cards are not accepted for the security deposit hold.
• Virtual or digital-only card numbers are not accepted; you must present the physical card.
• Even if you prepaid your Alamo booking in Winnipeg online, you must still present a physical credit card at the counter.
• Bring a backup credit card in your name in case your primary card is declined.

Yes, you can add an additional driver to your Alamo hire in Winnipeg, either as part of your rate or by paying a fee at the counter.

For Alamo in Winnipeg, the additional driver fee is US$15 per day plus applicable taxes when not included in your rate. Check your booking confirmation to see whether your rate already includes one free additional driver.

Requirements for adding a driver at the Alamo counter in Winnipeg:

• The additional driver must be present at pickup with a valid, unexpired driver’s licence.
• They must meet the minimum age requirements for hiring in Winnipeg.
• If their licence is not in English or uses a non-Latin alphabet, an IDP may be required.
• Both the main driver and the additional driver must sign the hire agreement.

Only drivers listed on the Alamo hire agreement in Winnipeg are covered by the vehicle’s protections such as CDW/LDW and liability cover. Anyone who drives the car without being named on the contract may void those protections and result in additional charges.

Yes, one-way hires are possible with Alamo, allowing you to pick up in Winnipeg and return the vehicle at a different location. However, a drop-off fee may apply depending on the route, distance, and vehicle class.

Here is what to expect when booking a one-way Alamo hire from Winnipeg:

• The drop-off fee, if applicable, will be shown during the booking process under the "To pay at destination" section before you confirm your reservation.
• The fee is set by Alamo and varies by route, season, and vehicle category.
• This fee cannot be prepaid and is paid directly at the Alamo counter in Winnipeg at pickup.
• Cross-border one-way hires (for example, Winnipeg to a US city) may be restricted or carry higher fees; confirm availability when booking.

The return location is recorded on your hire agreement. Returning the vehicle to a location other than what is listed on the agreement without prior approval may result in additional charges. If you need to change your drop-off location after booking, contact support as early as possible, as changes may reprice the hire.

When you hire from Alamo in Winnipeg through Hola Car Rentals, the coverages included depend on the rate plan you select. It is important to review your booking confirmation carefully to understand exactly what is covered.

Key coverages to understand for your Alamo hire in Winnipeg:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Alamo vehicle from a collision or covered event. A deductible may apply unless your confirmation states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving. Under Canadian provincial law, every hire vehicle in Winnipeg must carry statutory third-party liability, which is included by default. You can purchase higher supplemental limits if desired.

CDW/LDW does not cover tyres, the undercarriage, personal belongings, or incidents involving unauthorised drivers. Always add every driver to the Alamo agreement in Winnipeg to ensure cover applies.

Review your Hola Car Rentals confirmation and the Alamo hire agreement at the counter to confirm which protections are active before driving away.

Alamo hires in Winnipeg follow a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow for a smooth fuel experience with your Alamo hire in Winnipeg:

• At pickup, check the fuel gauge with the Alamo agent and confirm the starting level is recorded on the hire agreement.
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Winnipeg airport lot.
• Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full before you arrive.
• Keep your final fuel receipt showing the date, time, and station address as proof.
• For after-hours returns at Winnipeg airport, leave the receipt in the return envelope and keep a photo of the full gauge on your phone.

If you return the Alamo vehicle in Winnipeg with less fuel than recorded at pickup, you may be charged for the shortfall at the partner’s refuelling rate, which is typically higher than the pump price, plus a refuelling service fee. Returning the tank full is always the most cost-effective option.

Travel assistance through Terrawind Global Protection is included with most Hola Car Rentals bookings, including Alamo hires in Winnipeg. However, this benefit does not apply to Canadian or US residents; it is available only to travellers from outside North America.

If you qualify, the travel assistance coverage for your Alamo hire in Winnipeg typically includes:

• Travel insurance with medical cover for up to 5 passengers.
• Legal assistance in the event of a road accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

This cover does not include damage to the Alamo hire vehicle itself (that is handled by CDW/LDW) or third-party liability to others (covered by LIS/ALI/SLI).

If you need assistance during your Alamo hire in Winnipeg, contact Terrawind 24 hours a day:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Always check your Hola Car Rentals booking confirmation for the exact terms, limits, and coverages applicable to your specific reservation.

An International Driving Permit (IDP) is not automatically required for all renters collecting an Alamo vehicle in Winnipeg, but it depends on your licence.

Here is when an IDP is mandatory or recommended for your Alamo hire in Winnipeg:

• Mandatory: if your driver’s licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic (Russian), you must carry an IDP alongside your original licence at the Alamo counter in Winnipeg.
• Strongly recommended: if your licence is not in English and does not use a Latin alphabet, an IDP helps the Alamo agent verify your credentials quickly.
• Not required: if your licence is in English or uses a Latin alphabet, you can generally hire from Alamo in Winnipeg without an IDP.

The IDP is a translation document only. It is not a standalone licence and will not be accepted at the Alamo counter in Winnipeg without your original licence. Obtain your IDP in your home country before travelling, as it cannot be issued abroad.

All documents, including your licence and IDP, must be physical originals. Digital copies are not accepted.

The Alamo counter at Winnipeg James Armstrong Richardson International Airport (YWG) is open daily from 07:30 to 23:59, with limited availability in the early morning hours between midnight and 01:00 on some days.

If your flight is delayed or you arrive outside standard hours, here is what to expect for your Alamo hire in Winnipeg:

• If your delay is less than 24 hours from your original pickup time, Alamo will hold your reservation. Try to arrive during counter operating hours.
• If your delay exceeds 24 hours, contact Hola Car Rentals support as soon as possible via WhatsApp at +1 (786) 999-8312 or by email at [email protected], as changes are not guaranteed.
• For after-hours pickup at Winnipeg airport, Alamo offers the Skip the Counter option: print your hire agreement online in advance and go directly to your vehicle, presenting documents at the exit booth without visiting the counter.

For after-hours returns at the Winnipeg Alamo location, park the vehicle as instructed and drop the keys in the designated dropbox. Keep a photo of the car's condition and your fuel gauge at the time of return.

When you pick up your Alamo vehicle in Winnipeg, a temporary authorisation hold is placed on your credit card. This is an authorisation, not a charge, but it reduces your available credit until it is released after you return the car.

For Alamo hires in Winnipeg, typical security deposit holds in Canada are approximately CA$ 300 to CA$ 500, though some locations may authorise up to CA$ 750. The exact amount depends on the vehicle class, hire duration, and Alamo's local policy at the Winnipeg counter.

Key things to prepare before arriving at the Alamo counter in Winnipeg:

• Bring a physical major credit card with the driver’s name printed on the card, in the main driver’s name. Debit cards, prepaid cards, and virtual card numbers are not accepted for the deposit.
• Ensure your card has sufficient available credit to cover the hold plus any expected charges.
• Notify your bank of your travel to Canada to prevent fraud blocks on the authorisation.
• Bring a backup credit card in your name in case your primary card is declined.

After returning your Alamo vehicle in Winnipeg, the hold is released by the hire company. Your bank or card issuer controls how quickly it appears back on your available balance, which can take up to 15 business days.