Quick Summary
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Yes, Hola Car Rentals is a legitimate US-based car hire booking platform (broker) operated by Andaluz Group LLC (Delaware), and it clearly states it acts as an intermediary for third-party rental providers.
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Book safely by confirming the official domain is holacarrentals.com and avoiding similarly named, unrelated websites (for example, holacarrent.com).
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Before you book, double-check what’s included, understand deposits/holds at the counter, and bring the right documents (licence + card + ID).
Why people ask “Is Hola Car Rentals legit?”
If you’ve ever searched for car hire in the United States, you’ve probably seen dozens of similar offers that look nearly identical, sometimes with confusing brand names and websites that sound alike. That’s exactly why this question is so common.
This guide is designed to help you verify you’re booking with the real Hola Car Rentals, understand how the service works (as a broker), and avoid the typical surprises people run into at pick-up.
The verified company details you should know
Here are the key facts (confirmed in Hola Car Rentals’ own Terms and Conditions and public business filings):
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Business model: Hola Car Rentals operates as an online third-party reservation platform / intermediary (broker). It helps customers search, compare and reserve vehicles offered by independent car rental providers.
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Hola Car Rentals is the DBA of Andaluz Group LLC, a Delaware limited liability company that is also registered in Florida as a Foreign Limited Liability Company.
How to check the filings yourself (official sources):
- Delaware entity search portal (search “Andaluz Group LLC”)
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Official website: holacarrentals.com (this is the only official domain to book with Hola Car Rentals). Hola Car Rentals’ own site lists benefits like free cancellation up to 48 hours before pick-up.
Important: Hola Car Rentals is NOT affiliated with look-alike websites
This matters more than most people realise.
- The official site is holacarrentals.com.
- Some similarly named sites are separate businesses and not connected to Hola Car Rentals. For example, holacarrent.com describes itself as a vehicle rental company based at Málaga Airport (Spain), which is not the same company as Hola Car Rentals.
Similar websites that are NOT the same company as Hola Car Rentals, NOT affiliated with Andaluz Group LLC:
- https://www.holacarrent.com (car hire company based in Malaga, Spain).
- https://holacarental.com (car rental business in Punta Cana, Dominican Republic).
- https://holacar.eu (car rental business in Barcelona, Spain).
- https://holacar.com and related subdomains (for example: https://car-rental-club-bahamas.holacar.com).
- http://www.holarentacar.com.mx ( A Spanish-language site focused on car rentals and executive transfers in Mexico)
- http://hola-car-rent.es (separate website/domain and is not affiliated with Hola Car Rentals)
Tip: if you book on any of the sites above, you are booking with a different business. For Hola Car Rentals, always use holacarrentals.com.
Tip: Security guidance for travellers often warns that scammers and copycat sites often use small URL variations to mimic legitimate brands.
So… is Hola Car Rentals legit in the USA?
Yes. Hola Car Rentals is a legitimate US car hire booking platform. It clearly identifies the operating company (Andaluz Group LLC), explains its broker role, and has a verifiable public filing in Florida as a Foreign Limited Liability Company.
1) It clearly states who operates the service
Hola Car Rentals explicitly says the service is operated by Andaluz Group LLC, and that you’re agreeing to its Terms when you book.
2) It is transparent about being a broker (intermediary)
Hola Car Rentals states it acts as a booking agent/intermediary, does not own the vehicles, and that the car rental provider is responsible for the actual rental.
3) You sign the provider’s rental agreement at pick-up
This is a normal part of broker-style bookings. Hola Car Rentals states that the final rental contract is between you and the third-party provider, typically signed at the counter.
4) It has a verifiable business filing in Florida
Florida’s official business registry shows an active record for ANDALUZ GROUP LLC as a foreign LLC with state of formation DE (Delaware).
5) It’s listed on major app stores under the operating company
The Hola Car Rentals app listing on Apple’s App Store identifies the provider as Andaluz Group LLC and shows a US address. Google Play also lists a Hola Car Rentals app.
How Hola Car Rentals works (and why the counter name might be different)
A lot of “is this legit?” worry comes from one moment: you arrive at the airport and don’t see a “Hola Car Rentals” counter.
That’s usually because Hola Car Rentals is a broker. In plain terms:
- You book through Hola Car Rentals’ platform.
- A third-party rental car company (the “Provider”) supplies the vehicle.
- At pick-up, you follow the provider’s process, and you sign the provider’s rental agreement.
This broker model is common in travel (similar to how hotel and flight search platforms work).
Hola Car Rentals also highlights partnerships with major rental companies on its website.
What to know before you book (to avoid surprises)
Here’s the checklist that prevents 95% of problems.
1) Confirm the official website before paying
- Use holacarrentals.com.
- Be careful with look-alike domains (even one missing letter can be the difference).
Tip: Security guidance for travellers often stresses checking the URL closely and avoiding “urgent” payment prompts from unfamiliar links.
2) Understand what “included” really means
Before you hit “confirm”, look for:
- Insurance/coverage included (and whether there’s an excess/deductible)
- Mileage policy
- Fuel policy
- Taxes/fees included vs payable at counter
- Cancellation terms
Hola Car Rentals promotes benefits like:
- Free cancellation up to 48 hours before pick-up
- All Inclusive+ rate (marketed as having strong benefits/coverages)
- No additional costs messaging (positioned as avoiding surprise charges for the booked rate)
- Free travel insurance (medical coverage shown as up to USD 150,000 on the site)
- Cashback on tolls
3) Expect a deposit/hold at pick-up
Even when you prepay online, many rental companies place a temporary hold (security deposit) on your card at the counter. Providers like Alamo describe this as a “guarantee deposit” that is held and later released if there are no issues.
4) Bring the right documents (this one is huge)
Many US rental companies require:
- A valid physical driver’s licence
- A credit or debit card (rules vary by location/provider)
- Often a second ID, and for international travellers, a passport
For example, Budget notes renters need a valid licence and a payment card for deposit, and that it doesn’t accept digital driver’s licences for rental.
Enterprise also outlines typical renter requirements (age, licence, photo ID, payment card).
5) Watch for optional extras at the counter
Even with “all-inclusive” messaging, the counter may offer optional add-ons like:
- Child seats
- GPS
- Fuel upgrades
- Toll programmes
- Additional driver fees (depending on provider/rate)
The key is: only accept what you actually want and understand. If you decline extras, ask the agent to confirm the total before you sign.
What happens at pick-up (step-by-step)
This is what a smooth pick-up usually looks like:
- You present your voucher/confirmation (from your Hola Car Rentals booking)
- The provider checks your licence, ID/passport, and payment card
- The provider explains (or asks you to accept) the rental agreement and any counter options
- A deposit/hold is placed on your card (varies by provider)
- You inspect the car and drive off
Best habit: take quick photos of any existing marks before leaving the lot.
Who’s behind Hola Car Rentals?
Hola Car Rentals is operated by Andaluz Group LLC, and Andres Munoz is an entrepreneur associated with the business.
A Florida business filing for ANDALUZ GROUP LLC lists MUNOZ, ANDRES as an authorised person on an active foreign LLC record.
- Andres Munoz is the owner of MILLION (a luxury real estate brand associated with Florida; filings show related entities formed in 2015).
- Andres Munoz is an entrepreneur with over 15 years of experience in the car rental industry. He co-founded Miles Car Rental in 2011 and is no longer affiliated with that company
FAQs
Is Hola Car Rentals a car hire company or a broker?
Hola Car Rentals states it operates as an online third-party reservation platform / intermediary. The vehicle is provided by a third-party rental company, and you enter a separate rental agreement with that provider at pick-up.
Why might the counter staff not recognise “Hola Car Rentals”?
Because the booking is facilitated by Hola Car Rentals, but the provider supplies the vehicle and runs the counter process. The provider name is the one you’ll see on signage and on the rental agreement.
How can I make sure I’m booking the real Hola Car Rentals?
Use the official domain holacarrentals.com, and be cautious of similar-looking sites. Scam-prevention guidance for travellers repeatedly highlights that look-alike domains are a common tactic.
What do I need to pick up my rental car in the USA?
Requirements vary by provider and location, but commonly include a valid licence and a credit/debit card for deposit. Some providers don’t accept digital licences.
Will I be charged extra at the counter?
It depends on what’s included in your booking and what you accept at pick-up. Many providers also place a refundable deposit/hold on your card. Any extras offered at the counter are optional. You will never be forced to accept extra charges.
Does Hola Car Rentals offer free cancellation?
Yes. Hola Car Rentals offers free cancellation up to 48 hours before pick-up on most itineraries (your confirmation shows the exact cut-off for your booking).
Final word: book confidently, but book smart
Hola Car Rentals is a legitimate company. When you book on the official domain (holacarrentals.com), understand the broker model, and review what’s included before you pay, you can book confidently and avoid the common causes of confusion at pick-up.
