Alamo Car Rental
El Paso

At Hola Car Rentals in El Paso, our rental counter is inside the airport terminal. After you collect your luggage at El Paso International Airport (ELP), follow the signs to the rental car area inside the terminal and look for the Hola Car Rentals desk.

For rentals in El Paso, you must present a valid driver’s license in the main driver’s name, a government-issued photo ID (such as a passport or national ID), and a valid credit card in the main driver’s name for the security deposit. All documents must be presented in original form at pickup.

At Hola Car Rentals in El Paso, the minimum age to rent a car is 21. Drivers under 25 may be subject to a young driver surcharge and may have access to a more limited selection of vehicle categories, as detailed in the rental terms for your booking.

Yes. At Hola Car Rentals in El Paso, a valid credit card in the main driver’s name is required at pickup. A security deposit will be pre-authorized on this card for the duration of the rental. The deposit amount and conditions are shown in your rental terms and should be reviewed before confirming your booking.

To book at El Paso Airport, select El Paso (ELP) as your pickup location on our website, choose your pickup and drop-off dates and times, compare available vehicles and prices, select a car, enter your personal and payment details, review the terms and conditions carefully, and then confirm your reservation. You will receive a confirmation email with your booking details and pickup instructions.

Hola Car Rentals in El Paso offers one-way rentals on selected routes. Depending on the specific offer, you may be able to pick up your car at El Paso Airport and return it to another city or location. Any one-way fees and available drop-off points are shown during the booking process for each vehicle option.

For our El Paso rentals, Hola Car Rentals typically offers either a Full-to-Full fuel policy (you receive the car with a full tank and must return it full) or a rate where fuel is included in the price. The exact fuel policy for your booking is clearly displayed during the reservation process and in your confirmation email. Returning the car without meeting the specified fuel policy may result in refueling charges.

At Hola Car Rentals in El Paso, we accept major credit cards such as Visa and Mastercard for the rental and the security deposit. The card must be in the main driver’s name and presented physically at pickup. Please check your rental terms for any additional payment method details or restrictions that may apply.

Yes. Additional drivers can be added at the Hola Car Rentals desk in El Paso at the time of pickup. Each additional driver must be present, show a valid driver’s license, meet the same age and eligibility requirements as the main driver, and may be subject to an additional daily fee as specified in the rental terms.

If you arrive significantly later than your scheduled pickup time in El Paso without informing us, your reservation may be treated as a no-show and the car may no longer be available. Hola Car Rentals strongly recommends that you arrive on time and contact our El Paso office as soon as possible if you anticipate a delay to reduce the risk of cancellation.

When picking up your car in El Paso, we recommend that you carefully inspect the vehicle with our staff, note any existing damage on the rental agreement, take photos for your records, verify the fuel level and the type of fuel required, and make sure you understand the return location and time. Report any discrepancies before leaving the rental lot.

At Hola Car Rentals in El Paso, a security deposit is usually blocked (pre-authorized) on the main driver’s credit card at pickup. The exact amount and conditions for release depend on the vehicle category and rental terms, and are shown during booking. After the car is returned in line with the agreement, the hold is released by the card issuer according to their processing times.

Our Hola Car Rentals desk at El Paso Airport operates every day from early morning until late evening, with the same schedule on weekdays and weekends. Your confirmation email shows the exact hours for your rental date. Please ensure your pickup and drop-off times fall within our operating hours.

At El Paso International Airport, Hola Car Rentals serves airport customers directly from the terminal. Our desk is located inside the terminal, and vehicles are accessed from the airport rental car area. No external shuttle is typically required, but follow the instructions in your confirmation email for the most up-to-date directions.

In El Paso, Hola Car Rentals can offer additional equipment such as child seats (infant, toddler, or booster), GPS units, and seasonal items where available. These extras are subject to availability and daily fees, which are shown during the booking process. We recommend reserving required equipment in advance.

In El Paso, as in the rest of the United States, vehicles drive on the right-hand side of the road. At Hola Car Rentals, we encourage all customers to familiarize themselves with local traffic rules and signage before driving away from the airport.

Yes. Once you complete your booking with Hola Car Rentals for El Paso, you will receive a confirmation email containing your reservation number, rental conditions, pickup instructions, and contact details for our El Paso office. Please keep this email accessible (printed or on your mobile device) and present it at pickup if requested.

Changes and cancellations for El Paso rentals are governed by the conditions shown at the time of booking. You should review these terms carefully before confirming your reservation. If modification or cancellation is allowed, follow the instructions in your confirmation email or manage your booking through the same channel you used to reserve.

If your El Paso rental is under a Full-to-Full policy and you return the car with less fuel than at pickup, Hola Car Rentals may apply a refueling charge and bill you for the missing fuel according to the rates specified in your rental terms. To avoid extra fees, refill the tank to the original level and keep the fuel receipt until the rental is fully closed.

When returning your car in El Paso, follow the signs to the designated rental car return area indicated in your reservation. Park in the Hola Car Rentals return zone, remove all personal belongings, and ensure the fuel and mileage match your agreement. If possible, conduct a brief inspection with our staff and then hand in the keys at the desk or drop box as instructed.

Based on common pricing patterns, booking at least one day before your trip can help you find better rates in El Paso compared to last-minute rentals. Hola Car Rentals recommends booking in advance and comparing available car categories and offers for your travel dates.

In El Paso, medium-size vehicles and compact SUVs tend to be among the most popular choices, offering a good balance of comfort, space, and price. Hola Car Rentals provides a range of categories, and the best option depends on your passenger count, luggage, and driving plans.

Additional drivers must be added to your Hola Car Rentals contract in El Paso at the time of pickup so that their details and license can be verified. Adding a driver later may not be allowed or may require returning to the rental location. Driving the vehicle without being listed as a driver is not permitted under the rental terms.

If you do not arrive to collect your car in El Paso at the scheduled time and do not notify us, your booking may be marked as a no-show. In such cases, Hola Car Rentals may cancel the reservation and apply the no-show rules specified in your rental terms, which can include the loss of prepaid amounts.

Inspecting the car before leaving our El Paso location helps document any existing damage and confirm the fuel type and fuel level. At Hola Car Rentals, we recommend that you note and photograph any pre-existing marks with our staff so that you are not held responsible for them at return.

While not always mandatory, Hola Car Rentals strongly recommends that you bring your confirmation email (printed or digital) when picking up your car in El Paso. It contains your reservation number, included services, and the agreed conditions, which can speed up the pickup process and help resolve any questions on the spot.

Yes. At our El Paso location, Hola Car Rentals can provide child seats, including infant, toddler, or booster seats, subject to availability. A daily fee typically applies, and you should request the appropriate seat type during booking to ensure it is reserved for your rental.

For El Paso rentals, Hola Car Rentals relies primarily on credit cards such as Visa and Mastercard for the security deposit. The rental terms for your specific offer will clearly state whether debit cards are accepted and under what conditions. We recommend checking this information carefully before booking.

If your flight to El Paso is delayed, contact Hola Car Rentals using the phone number in your confirmation email as soon as you can. Informing us about your new arrival time helps reduce the risk that your booking will be treated as a no-show and allows us to adjust pickup where possible within our operating hours.

For Hola Car Rentals in El Paso, the deposit amount, insurance coverage, and any deductibles are described in detail during the booking process and in your confirmation email. Please read these rental terms carefully before confirming your reservation and contact us through the provided channels if you need clarification before your arrival.

When you book with Hola Car Rentals in El Paso, you reserve a vehicle category (for example, compact, medium, or SUV), not an exact model, unless otherwise stated. At pickup, you will receive a car from the booked category or higher, subject to availability. Some offers may be marked as “supplier choice,” where we select the vehicle type within a general class at a more economical rate.

If you realize you left personal belongings in a Hola rental vehicle in El Paso, contact our El Paso office immediately using the phone number in your confirmation email or rental agreement. We will check if the items have been found and inform you of the available options for retrieval.

Not necessarily. While many of our policies are similar, specific conditions such as deposit amounts, age surcharges, and available extras can vary by location. The information you see when booking for El Paso applies specifically to our El Paso rentals, so always review the local terms shown for that location.

All additional drivers at our El Paso location must be present at the counter at pickup with a valid driver’s license in their own name. They must meet the same age and eligibility conditions as the main driver. A government-issued photo ID may also be requested for verification.

Yes. Our El Paso Airport desk operates daily, with the same opening hours from Monday through Sunday, covering early morning to late evening. Check your confirmation email to ensure that your planned pickup and return times fall within the posted schedule.