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Frequently Asked Questions
What does my Hola Car Rentals booking with Dollar in Coral Gables include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car rental brands operating in Coral Gables, including Dollar, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected Dollar rental experience and peace of mind throughout your trip in Coral Gables.
Will I face unexpected charges at the Dollar counter in Coral Gables when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your Dollar booking in Coral Gables are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Dollar counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Dollar counter in Coral Gables charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Dollar to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Dollar car rental counter in Coral Gables?
The Dollar car rental location in Coral Gables is at 370 S. Dixie Highway (South Dixie Hwy), a city center branch separate from Miami International Airport (MIA).
This is a neighborhood office, not an airport counter, so there is no shuttle service. You drive directly to the address. Useful navigation landmarks include the Shops at Merrick Park, which is approximately 0.4 miles away, and the University of Miami campus nearby. If you are coming from MIA, Le Jeune Road (SW 42nd Ave) heading south is a common route and typically takes 20 to 30 minutes in steady traffic.
Counter hours at the Coral Gables Dollar location are:
- Monday to Friday: 08:00 to 17:00
- Saturday: 09:00 to 12:00
- Sunday: closed
Plan your arrival accordingly, as after-hours pickup is not available at this Dollar location. If your schedule does not align with these hours, consider booking through MIA instead.
What are the opening hours for Dollar car rental in Coral Gables?
The Dollar car rental branch in Coral Gables at 370 S. Dixie Highway operates on the following schedule:
- Monday to Friday: 08:00 to 17:00
- Saturday: 09:00 to 12:00
- Sunday: closed
This Coral Gables Dollar location does not offer after-hours pickup or key drop, so your arrival must fall within these windows. If you are arriving on a Sunday or late on a weekday, you will need to adjust your plans or consider picking up your vehicle at a different location such as Miami International Airport, which operates on a different schedule.
It is always a good idea to confirm hours directly with the Dollar counter before your trip, as hours can change on public holidays.
Is the Dollar Coral Gables location cheaper than picking up at Miami Airport?
Yes, renting a Dollar car at the Coral Gables city center location is typically cheaper than picking up at Miami International Airport (MIA).
Off-airport rental locations like the Coral Gables Dollar branch at 370 S. Dixie Highway generally avoid the airport concession recovery fees and facility charges that apply at MIA. These airport-specific surcharges can add roughly US$5 to US$7 per day to your total cost.
However, there are trade-offs to consider before choosing the Coral Gables Dollar location:
- No shuttle service from MIA, so you need another way to reach the branch (taxi, rideshare, or a friend)
- Counter hours are limited: Monday to Friday 08:00 to 17:00, Saturday 09:00 to 12:00, Sunday closed
- No after-hours pickup or key drop is available
If your flight arrives outside those hours or on a Sunday, the Coral Gables Dollar location may not be a practical option despite the potential savings.
How do tolls work when renting a Dollar car in Coral Gables?
Florida's toll roads are almost entirely cashless, and this applies to all routes you may drive from Coral Gables, including the Florida Turnpike, I-95 Express lanes, and other Miami-area expressways. Your Dollar rental car in Coral Gables will come equipped with an electronic toll device or a plate-based billing system.
At the Dollar counter in Coral Gables, you will typically have two options:
- Unlimited toll package: approximately US$13.99 per day or US$69.95 per week, covering all tolls during your rental
- Pay per use: the actual toll amount plus daily or administrative processing fees billed to your card, sometimes weeks after the rental ends
Estimated daily toll costs in the Miami area range from approximately US$5 to US$20 depending on your routes.
If you plan to use your own visitor toll pass, inform the Dollar counter agent in Coral Gables at pickup so they can deactivate the vehicle's default device and prevent duplicate charges.
All bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid. Submit your claim within 30 days of returning the vehicle.
What documents do I need to pick up a Dollar rental car in Coral Gables?
To collect your Dollar rental car in Coral Gables, you must bring the following physical documents, as digital copies are not accepted at the counter:
- Original, unexpired driver's license in the main driver's name
- A major credit card (Visa or MasterCard are accepted at the Coral Gables Dollar location) with the driver's name printed on the physical card, for the security deposit hold
- Passport or valid government-issued photo ID
- Your booking confirmation or printed voucher
- Round-trip flight or cruise tickets if you are visiting from abroad
If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original license. For other non-English licenses, an IDP is strongly recommended.
The IDP is a translation document only and cannot be used without your original license. Obtain it in your home country before traveling, as it cannot be issued to non-US license holders in the United States.
What is the security deposit for a Dollar rental in Coral Gables?
When picking up your Dollar rental car in Coral Gables, the counter will place a temporary authorization hold on your credit card. This is not a charge but it reduces your available credit until the bank releases it after you return the vehicle.
For standard vehicles rented in the United States, typical holds range from approximately US$300 to US$400. The exact amount at the Coral Gables Dollar location can vary based on the vehicle class, rental duration, and season. Premium or specialty vehicles may carry a higher hold.
Important requirements for the deposit at the Coral Gables Dollar counter:
- Must be a physical, major credit card (Visa or MasterCard accepted) with the driver's name printed on the card
- Debit cards, prepaid cards, and virtual cards are not accepted for the deposit
- The card must have sufficient available credit to cover the hold plus any expected charges
After you return the vehicle, the hold is released. Your bank controls how quickly it appears back on your available credit, which can take up to 15 business days. Bring a backup credit card in your name in case your primary card is declined.
How do I navigate the roundabouts and traffic circles when driving a Dollar rental in Coral Gables?
Coral Gables has an unusually dense network of traffic calming features that can catch first-time visitors off guard when driving a Dollar rental car in the area.
Key road features to be aware of:
- 71 traffic circles and multiple roundabouts throughout the city, requiring constant yielding and circular navigation unlike standard US grid layouts
- Narrowed lanes on Miracle Mile (Coral Way), where one lane per direction has been reduced and central trees added to slow traffic
- Giralda Avenue uses a curbless, pedestrian-dominant design with removable bollards that can close the street entirely during events
- US-1 (South Dixie Highway), the main diagonal artery, runs at a non-orthogonal angle that can disorient drivers accustomed to grid-based cities
- Historic plaza intersections at Granada Blvd and Coral Way use non-standard geometry with exclusive left-turn lanes and realignments
When returning your Dollar car to the Coral Gables location at 370 S. Dixie Highway, allow extra time to navigate these features, especially during peak commuter hours. Using GPS navigation is strongly recommended for first-time drivers in Coral Gables.
Does my Dollar Coral Gables booking include travel assistance?
Yes, most bookings made through Hola Car Rentals, including Dollar rentals in Coral Gables, include travel assistance coverage provided by Terrawind Global Protection at no extra cost.
This benefit is particularly useful if something unexpected happens while driving your Dollar rental around Coral Gables or on nearby highways like US-1 or the Florida Turnpike. Coverage typically includes:
- Travel insurance with medical coverage for up to 5 passengers
- Legal assistance in the event of an accident
- Compensation for luggage lost by the airline
- Flight cancellation insurance
To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.
Important: this benefit does not apply to US or Canadian residents. It is designed for travelers visiting from outside North America. It also does not cover damage to the Dollar rental vehicle itself, which is handled separately by CDW/LDW coverage.
Always check your booking confirmation for the exact terms and coverage limits that apply to your reservation.
Can I add an additional driver to my Dollar rental in Coral Gables?
Yes, you can add an additional driver to your Dollar rental in Coral Gables, either as part of your rate or by paying a fee at the counter.
For Dollar rentals in Coral Gables, the additional driver fee is US$13.50 per rental day plus taxes, with a maximum charge of US$189 plus taxes if not included in your rate. Some Hola Car Rentals rate plans include one additional driver at no extra cost, so check your booking confirmation before arriving at the Coral Gables Dollar counter.
Requirements for adding a driver at the Coral Gables Dollar location:
- The additional driver must be present at pickup with a valid driver's license
- They must meet the same document requirements as the main driver, including an IDP if their license uses a non-Latin alphabet
- They must meet the minimum age requirements (25 or older is standard; a young-driver surcharge applies for ages 21 to 24)
- Both the main driver and the additional driver must sign the rental agreement
Only drivers listed on the rental agreement are covered by protections such as CDW/LDW. Anyone not named on the contract who drives the Dollar vehicle in Coral Gables may void your coverage.
What is the minimum age to rent a Dollar car in Coral Gables?
The standard minimum age to rent a Dollar car in Coral Gables without a surcharge is 25 years old. Drivers aged 21 to 24 can rent but will be charged a young-driver surcharge on top of the base rate.
Florida does not have the same exceptions as New York or Michigan, where rental companies must rent to drivers aged 18 and older. In Coral Gables, the Dollar counter follows the standard US policy.
Additional points to keep in mind for younger drivers at the Coral Gables Dollar location:
- A daily young-driver surcharge applies for renters aged 21 to 24
- Many vehicle classes are restricted to drivers 25 and older, including full-size, SUV, convertible, luxury, and premium categories
- Drivers under 21 are generally not eligible to rent at this location
If you are between 21 and 24 and from Latin America or the Caribbean, certain Hola Car Rentals rates with Avis or Budget may waive the underage fee. This exception does not apply to Dollar rentals in Coral Gables, so Budget for the surcharge if you are under 25.
Where should I refuel before returning a Dollar car in Coral Gables?
Dollar rentals in Coral Gables follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid a refueling charge, which is typically billed at a rate higher than retail pump prices plus an administrative service fee.
When returning your Dollar car to the Coral Gables branch at 370 S. Dixie Highway, convenient refueling options are available along:
- US-1 (South Dixie Highway), the main road running directly past the return location
- Le Jeune Road (SW 42nd Ave), a major north-south corridor nearby
- Bird Road (SW 40th St), an east-west route with multiple fuel stations
Refuel within approximately 10 miles of the Coral Gables Dollar return location so the gauge does not drop before you arrive. Keep your fuel receipt showing the date, time, and station address. Take a photo of the dashboard showing a full gauge before handing back the keys.
If the vehicle was not full at pickup, the starting level should have been recorded on your rental agreement. In that case, return it at that same recorded level to avoid charges.
Can I pick up a Dollar car in Coral Gables and return it in another city?
Yes, one-way rentals are possible with Dollar, allowing you to pick up in Coral Gables and return the vehicle at a different location, though a drop-off fee may apply depending on your route.
How one-way fees work for Dollar rentals starting in Coral Gables:
- Same-city returns (for example, Coral Gables to Miami Airport) often carry no drop-off fee or a minimal one
- Returns to a different city or region typically incur a route-specific drop-off fee
- Cross-border one-ways (for example, to another country) may be restricted or carry significantly higher fees
- Premium and large vehicle classes may have stricter one-way rules
The drop-off fee for your specific Coral Gables Dollar route will be shown during the booking process under the "To pay at destination" section of your confirmation. This fee cannot be prepaid and is settled at the counter.
If you need to change your return location after booking, contact support as soon as possible, since mid-rental route changes must be approved by the partner and may reprice your reservation.
Does my Dollar Coral Gables booking include Tolls Cashback?
Yes, all bookings made through Hola Car Rentals, including Dollar rentals in Coral Gables, include Tolls Cashback at no extra cost.
Given that Florida's toll roads are almost entirely cashless and routes around Coral Gables frequently involve the Florida Turnpike, I-95 Express lanes, and other Miami-area expressways, toll costs can add up quickly. Tolls Cashback reimburses up to 5% of your total Hola Car Rentals booking value for tolls paid during your Dollar rental.
How to claim your Tolls Cashback after your Coral Gables Dollar rental:
- Email [email protected] within 30 days of returning the vehicle
- Use the subject line: Tolls Cashback, followed by your reservation confirmation number
- Attach your Hola Car Rentals booking confirmation, the signed rental agreement from the Dollar counter, and a toll invoice or statement showing charges paid
Refunds are issued to the same payment method used for your original booking and typically process within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted, so file promptly once your Coral Gables Dollar rental is complete.
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