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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3393
3396 reviews
4.9 stars, 3396 reviews
4.9
user review 1 user review 2 user review 3 +3393
3396 reviews
4.9 stars, 3396 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 6 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 1 month ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 4 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 1 month ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 1 month ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 1 month ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 1 month ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 1 month ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 1 month ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 1 month ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 1 month ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 3 weeks ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 4 weeks ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 4 weeks ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 4 weeks ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 4 weeks ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 4 weeks ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 4 weeks ago
"So far so good"
Judy Winkin
Judy Winkin
5 3 weeks ago
"Easy and good deal"
Samantha de León
Samantha de León
5 3 weeks ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 3 weeks ago
"Very easy to book and competitive prices."
ju
ju
5 3 weeks ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 3 weeks ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 3 weeks ago
"Very good. Easy."
David Garciarena
David Garciarena
5 3 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 3 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 2 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 2 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 2 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 3 weeks ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 2 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 2 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 2 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 2 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 2 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 2 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 2 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 2 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 1 week ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 2 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 1 week ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 1 week ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 1 week ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 1 week ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 1 week ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 1 week ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 6 days ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 6 days ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 6 days ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 days ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 yesterday
"It was an excellent experience to rent a car via HOLA the service was super."

Frequently Asked Questions

After landing at Honolulu Airport (HNL), what’s the quickest way to get from baggage claim to the car rental center without getting turned around?
Once you have your luggage, the most efficient way to reach the rental car center is by using the dedicated airport shuttle. Exit the baggage claim area and look for the purple and white signs indicating “Rental Car Shuttle” stops on the ground level. These shuttles run on a continuous loop, so the wait is typically short. They will take you directly to the consolidated rental facility, ensuring you don't have to navigate airport roads on foot.
If I’m arriving at HNL with golf clubs or a surfboard bag, what’s the easiest way to move everything to the rental car pickup area?
The airport's rental car shuttles are designed to accommodate travelers with luggage of all sizes, including oversized items like golf bags and surfboards. The easiest approach is to gather all your belongings near the designated shuttle stop first. The drivers are accustomed to helping passengers load larger gear. This consolidated shuttle service eliminates the need to haul bulky equipment across parking lots or roadways, making the transfer to the rental center much smoother.
When I enter “Honolulu Airport car rental” in my GPS, what location should I choose so it routes me to the correct pickup area at HNL?
For the most accurate navigation, it's best to enter “Consolidated Rent-A-Car Facility, Honolulu International Airport” or the airport's physical address, which is 300 Rodgers Blvd, Honolulu, HI 96819. This will direct you to the specific building where all the major rental companies are located. Avoid simply navigating to “HNL,” as that might route you to the passenger departure or arrival terminals instead of the separate rental car center.
If my group lands on different flights at HNL, what’s a simple meeting plan before heading to pick up the rental car?
A great meeting point is the baggage claim area corresponding to the last person's arriving flight, as it's spacious and easy to find. Alternatively, you can all agree to meet outside at the ground transportation level near the rental car shuttle stops. Since everyone will need to take the shuttle to get the car, this serves as a convenient and logical rendezvous point before you head over to the rental facility together.
What’s the least stressful plan if my flight lands at HNL and I want to avoid driving in Waikiki immediately?
To bypass the immediate congestion of Waikiki and downtown Honolulu, your best bet is to head west from the airport. Follow the signs for H-1 West toward Aiea and Pearl City. This route takes you away from the city and toward destinations like Ko Olina, Kapolei, or the turnoff for the North Shore. This allows for a much more relaxed start to your drive, letting you acclimate to the car and local roads on a less crowded freeway.
Which HNL exit roads feel most confusing for first-time visitors, and what landmarks help confirm I’m going the right way?
The most common point of confusion for newcomers is the immediate split onto the H-1 Freeway. You'll need to quickly decide between H-1 East (for Waikiki and Honolulu) and H-1 West (for Pearl Harbor and Ko Olina). The key is to look for the large overhead signs immediately after leaving the airport grounds. Seeing signs for “Waikiki” confirms you are heading east, while signs for “Pearl Harbor” or “Aiea” confirm you are correctly heading west.
What’s a good place near HNL to pull over, set up maps, and get everyone situated before joining faster traffic?
A perfect spot for this is Keehi Lagoon Beach Park, located just a few minutes' drive from the rental car center. It offers a large, calm parking area where you can safely pull over without pressure. This allows you to program your GPS, make sure passengers are comfortable, and review your route. The scenic waterfront view provides a relaxing first taste of the island before you merge onto the busy H-1 freeway.
If I’m staying in Ko Olina, what’s the smoothest first drive from HNL that avoids tricky lane changes?
The drive to Ko Olina is very straightforward. From the airport, you will get on the H-1 Freeway heading West. This is the main highway you will stay on for most of the journey. To avoid unnecessary lane changes, simply stay in one of the middle lanes. Follow the signs for H-1 West until you see the signs for Exit 1A for Ko Olina/Kapolei, which is a well-marked exit.
If my first stop is Pearl Harbor, what’s the easiest drive from HNL and what should I expect for parking when I arrive?
Pearl Harbor is conveniently located just a few minutes from Honolulu Airport. The drive is simple: take the H-1 Freeway West and take Exit 15A, which is clearly marked for the Pearl Harbor Historic Sites. Upon arrival, you will find several large, free parking lots available for visitors. It's best to arrive early in the day, as these lots can fill up during peak hours, especially during the busy tourist season.
For visitors heading to Aulani or the west side, what time-of-day traffic patterns usually make the drive from HNL feel slower than expected?
The drive west from HNL toward Aulani and Ko Olina is most affected by weekday afternoon commute traffic. This “Ewa bound” traffic is typically heaviest from 3:00 PM to about 6:30 PM. During these hours, a drive that might normally take 25 minutes can easily stretch to an hour or more. If your flight lands during this window, be prepared for a slower journey as local residents head home from work in Honolulu.
If I’m staying in Kailua, what’s the simplest route from HNL that doesn’t require last-second merges near town?
The most direct and scenic route to Kailua is via the H-3 Freeway. From the airport, you'll take H-1 East for a short distance and then follow the well-marked signs for H-3 East toward Kaneohe. This freeway takes you through the stunning Ko'olau Mountains and connects directly to the roads leading into Kailua. This route helps you avoid the traffic and complex intersections of the Pali Highway, offering a much smoother arrival experience.
What should I know about driving through the H-1/H-2/H-3 split when leaving HNL for the first time?
This major interchange, often called the 'H-1/H-2 merge,' can be intimidating. The key is to know your ultimate destination before you get there. H-1 continues west, H-2 splits off to take you to Central Oahu and the North Shore, and H-3 is further east for the windward side. Pay close attention to the large overhead signs and get into your desired lane well in advance, as last-minute changes can be difficult in heavy traffic.
If I’m planning a full island loop day, what’s a realistic route that starts at HNL and returns without backtracking a lot?
A classic and efficient island loop starts by heading east from the HNL area on the H-1 Freeway. Follow the coast along Highway 72 past Sandy Beach and Makapu'u Point. This road becomes Kamehameha Highway (Hwy 83) as you travel up the scenic windward coast. Continue along the North Shore, then cut through Central Oahu via Highway 99 or H-2 South back to the H-1 Freeway, which will lead you back toward the airport area.
What’s the easiest order to visit the East Side lookouts (like Halona Blowhole area) and still avoid constant hunting for parking?
To minimize parking stress, it's best to visit these popular spots early in the morning. Start your drive from the Honolulu side heading east along the Kalanianaʻole Highway (Hwy 72). This puts the ocean-side lookouts on your right, making it easier and safer to pull in and out of parking lots. Visit the Halona Blowhole Lookout first, as its small lot fills up the fastest, then continue on to the larger lots at Makapu'u Point Lookout.
If I want to drive to the Dole Plantation early, what’s the easiest departure plan from HNL to beat tour buses and parking lines?
The most direct route is to take H-1 West from the airport to the H-2 North interchange. Follow H-2 North until it ends, and then continue on Kamehameha Highway (Hwy 99) through Wahiawa. The Dole Plantation will be on your right and is very well-signed. To beat the crowds, plan to arrive right when it opens in the morning, as the large tour buses typically start arriving mid-morning.
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