A thump on I‑95, steam on CA‑1, or a flashing battery light on I‑4 can derail a holiday fast. Here’s a clear plan to stay safe and keep moving. Book your next car rental with Hola Car Rentals to lock transparent pricing, All‑Inclusive+ protection, and Free Cancellation up to 48 hours before pick‑up.
1) Get safe, get visible, get your location
Signal and move to the shoulder, switch on hazards, and note a mile marker or GPS pin. If you cannot clear traffic, call 911. Otherwise, contact roadside assistance using the number on your agreement or app. Stay behind a guardrail if possible and keep passengers away from traffic.
2) Document what’s happening before anyone touches the vehicle
- Photo of the dashboard (warning lights, temperature, tire icon).
- Short video of any noise, smoke, or fluid.
- Odometer, fuel level, and exact location/direction of travel.
Save receipts and the case number from any call—handy if reimbursement applies under your coverage.
3) Repair, swap, or tow—how that decision is made
Mobile service can often fix simple issues like punctures. For larger faults, the provider may arrange a vehicle swap or authorize towing to a nearby depot. If you’re routed to the MIA rental facility or a similar location, bring your license, contract, and keys. For Central Florida trips, confirm signage and hours at the Orlando return areas to speed up the exchange. Ask whether toll transponders or fuel cards need to be moved to the replacement vehicle.
4) Prevent a repeat
Before leaving the lot, check the spare or inflator kit, fuel type, and the roadside number stored in your phone. In hot or mountainous regions, plan for longer climbs, avoid overloading the trunk, and carry water. For EVs, learn local charging etiquette and avoid running the battery low on remote routes.
5) After you’re moving again
Note the incident time, who assisted you, and any work order numbers. For Northeast itineraries, keep directions to the JFK rental complex in case a follow‑up inspection is requested. If you’re comparing UK inventory for a future trip, review car hire availability early, then keep screenshots of quoted terms.
Wherever you’re headed, Hola Car Rentals helps you stay protected with maximum liability options on selected itineraries, clear terms, and flexible change windows—so a mechanical hiccup doesn’t end your holiday.
