VERIFIED REVIEWS
Frequently Asked Questions
What does my Hola Car Rentals booking in Las Vegas Strip include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car hire brands operating in Las Vegas Strip, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Las Vegas Strip.
Will I face unexpected charges at the counter when I hire a car in Las Vegas Strip through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your booking in Las Vegas Strip are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Las Vegas Strip charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Are there toll roads near the Las Vegas Strip?
No, there are no toll roads anywhere in Nevada, so driving around the Las Vegas Strip and throughout the state is completely toll-free. Highways like I-15, US-95, and all local roads cost nothing to use.
Because Nevada has no toll infrastructure, rental car toll programmes such as PlatePass (Hertz, Dollar, Thrifty) or Avis e-Toll are entirely unnecessary for trips that stay within the state. You will not be charged any toll-related fees simply by driving on Las Vegas Strip roads or Nevada highways.
The only road-adjacent fees you may encounter are state park entry fees (for example, Valley of Fire charges approximately US$10 per vehicle), but these are paid at park booths and are not tolls. There are also no congestion charges or emissions zones affecting drivers near the Las Vegas Strip.
How do I pick up my hire car at the Las Vegas Strip?
Picking up a hire car on the Las Vegas Strip works differently depending on whether you booked an airport pickup or a Strip-based location.
If your reservation is at Harry Reid International Airport (LAS), all major brands use the off-site Las Vegas Hire Car Centre at 7135 Gillespie St. You do not walk directly to a counter from baggage claim. Instead, follow Ground Transport signs to the curbside Hire Car Shuttle queue. From Terminal 1 this is roughly a 5 to 10 minute walk; from Terminal 3 take lifts or escalators to Level Zero and follow Ground Transport signs (7 to 12 minutes). Shuttles run frequently and the ride to the Hire Car Centre takes 10 to 15 minutes. Budget around 25 to 60 minutes from landing to driving away for domestic arrivals, and up to 120 minutes if you are clearing international customs.
If your reservation is at a Las Vegas Strip location, several brands operate on-site counters integrated with hotels along Las Vegas Blvd, including Budget at the Gold Key Shops (3049 S Las Vegas Blvd) and Avis at properties such as the Cosmopolitan and Park MGM. These walk-up counters require no shuttle, though hours are typically shorter (for example, Budget runs 7:30 AM to 5:00 PM daily). Some brands also offer delivery to Las Vegas Strip hotels within a defined radius.
What documents do I need to pick up a hire car on the Las Vegas Strip?
To collect your hire car on the Las Vegas Strip you must bring all of the following physical documents. Digital copies are not accepted at the counter.
- A valid, original driver’s licence in the main driver’s name
- A passport or government-issued photo ID (required for international visitors)
- A physical major credit card with the driver’s name printed on the card, used for the authorisation hold
- Your booking confirmation or printed voucher
- Round-trip flight or cruise tickets (required for foreign nationals)
If your driver’s licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and is invalid without your original licence.
Debit cards and prepaid cards are not accepted for the authorisation hold, even if you prepaid your Las Vegas Strip booking online. Bring a backup credit card in your name in case your primary card is declined.
Does Hola Car Rentals offer Tolls Cashback for Las Vegas Strip rentals?
Yes, Tolls Cashback is included on all bookings, including Las Vegas Strip rentals, even though Nevada itself has no toll roads.
The benefit becomes relevant if your trip takes you beyond Nevada into neighbouring states. For example, driving from the Las Vegas Strip into California means entering a state with active toll roads and cashless systems such as FasTrak. Any tolls you pay during your hire period are eligible for reimbursement of up to 5% of your total booking value.
To claim, email [email protected] within 30 days of returning the vehicle. Include:
- Your Hola Car Rentals reservation confirmation
- A copy of the hire agreement signed at pick-up
- A receipt or statement showing the toll charges paid
Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.
What are the hire car counter hours on the Las Vegas Strip?
Counter hours on the Las Vegas Strip vary significantly by brand and location, so it is important to check your booking confirmation before planning your pickup or return.
At the Las Vegas Hire Car Centre (7135 Gillespie St, serving Harry Reid International Airport), major brands such as Avis, Budget, and Hertz typically operate extended or 24-hour counters, and after-hours key drop boxes are generally available for returns.
Las Vegas Strip hotel-based counters operate on shorter schedules. For example, Budget at the Gold Key Shops on Las Vegas Blvd runs from 7:30 AM to 5:00 PM daily with no after-hours return option. Avis locations at Strip properties such as Park MGM typically open from 7:00 AM with limited midday windows and offer 24-hour key drop.
If you plan to return your car outside counter hours at a Las Vegas Strip location, confirm in advance whether a key drop is available. Returning after hours without prior confirmation can result in additional charges or liability until the vehicle is formally checked in.
Is a credit card required to hire a car on the Las Vegas Strip?
Yes, a physical major credit card in the main driver’s name is required to hire a car on the Las Vegas Strip. Debit cards and prepaid cards are not accepted for the authorisation hold, even if you paid for your booking online in advance.
At pick-up, the hire partner will place a temporary authorisation hold on your card. For standard vehicles in the United States, this hold is typically between US$300 and US$400, though the exact amount depends on the brand, vehicle class, and Las Vegas Strip location. The hold reduces your available credit until your bank releases it after the hire ends, which can take up to 15 business days.
Before arriving at your Las Vegas Strip counter, make sure your card is enabled for in-person transactions and that you have sufficient available credit to cover both the hold and any expected charges. Bringing a backup credit card in your name is strongly recommended in case your primary card is declined.
Can drivers under 25 hire a car on the Las Vegas Strip?
Yes, drivers aged 21 to 24 can hire a car on the Las Vegas Strip, but a young-driver surcharge applies and most vehicle classes are restricted.
In Nevada, the standard minimum age is 25 for surcharge-free hires. Drivers aged 21 to 24 are accepted by most Las Vegas Strip partners but will pay a daily underage fee at the counter. The surcharge amount varies by brand:
- Avis and Budget: US$13 per rental day plus taxes, capped at US$65 plus taxes
- Hertz, Dollar, and Thrifty: US$13.50 per rental day plus taxes, capped at US$189 plus taxes
- Alamo, National, and Enterprise: US$15 per day plus taxes
Vehicle class restrictions also apply. Drivers under 25 are generally limited to Economy, Compact, Medium Sedan, Standard Sedan, Compact SUV, and Medium SUV categories. Luxury, premium, convertible, van, and large SUV classes typically require the main driver to be at least 25.
One exception: if you are aged 21 to 24 and from Latin America or the Caribbean, certain Avis and Budget rates on the Las Vegas Strip may waive the underage fee. Check your booking confirmation to see if the waiver is shown.
What insurance cover do I need for a Las Vegas Strip hire?
When hiring a car on the Las Vegas Strip, two main types of cover are worth understanding before you arrive at the counter.
Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the hire vehicle itself, including collision, theft, and vandalism. A deductible may apply unless your confirmation explicitly states zero. CDW and LDW do not cover damage you cause to other vehicles or people.
Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving. Not all U.S. states require hire companies to include minimum liability cover, so it is important to confirm whether your Las Vegas Strip hire agreement includes it or whether you need to add it. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your hire.
Common exclusions for both covers include prohibited use such as driving under the influence, off-road use, and drivers not listed on the hire agreement. Always add every driver to the contract at the Las Vegas Strip counter before driving away.
Does travel assistance cover a breakdown near the Las Vegas Strip?
Yes, most bookings include travel assistance through Terrawind Global Protection, which can help if you experience a breakdown or accident near the Las Vegas Strip or on surrounding Nevada highways.
Core benefits typically include:
- Medical cover for up to 5 passengers
- Legal assistance in case of an accident
- Compensation for luggage lost by the airline
- Flight cancellation insurance
If you need assistance while driving near the Las Vegas Strip, contact Terrawind 24 hours a day, 7 days a week before incurring any expenses, as some reimbursements require prior authorisation. You can reach them by phone at +1 888 980 9992 (toll-free) or via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.
Important: this benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for travel assistance. For vehicle damage, use CDW/LDW; for third-party liability, use LIS/ALI/SLI, as travel assistance does not cover those situations.
Can I add an additional driver to my Las Vegas Strip hire?
Yes, you can add an additional driver to your Las Vegas Strip hire, either included in your rate or for a daily fee paid at the counter.
Check your booking confirmation first. If it states "Additional driver free of charge," the first extra driver is covered at no cost. If not included, the daily fees by brand are:
- Avis, Budget, and Payless: US$13 per day plus taxes, capped at US$65 plus taxes
- Hertz, Dollar, and Thrifty: US$13.50 per day plus taxes, capped at US$189 plus taxes
- Alamo, National, and Enterprise: US$15 per day plus taxes
The additional driver must be present at the Las Vegas Strip counter at pick-up with a valid driver’s licence and, if required, an International Driving Permit. Both the main driver and the additional driver must sign the hire agreement. Anyone who drives but is not listed on the contract may void your CDW/LDW and liability cover.
For Avis, Budget, and Payless, additional drivers must generally be at least 25 years old at the time of pick-up on the Las Vegas Strip.
What is the fuel policy for Las Vegas Strip hire cars?
The standard fuel policy for Las Vegas Strip hires is Full-to-Full. You receive the vehicle with a full tank and must return it full to avoid charges.
At pick-up, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and gauge. If the tank is not full at pick-up, the starting level must be noted on the agreement and you only need to return it at that same level.
When returning your car near the Las Vegas Strip, refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive. Keep your final fuel receipt showing the date, time, and station address.
If you return the vehicle below the recorded level, the hire partner may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than pump price, plus an administrative service fee. Some Las Vegas Strip counter locations may offer an optional prepaid fuel plan; if you accept it, any unused fuel is generally non-refundable.
Can I pick up a car on the Las Vegas Strip and return it in another city?
Yes, one-way hires are possible from the Las Vegas Strip, but a drop-off fee may apply depending on your return location and the hire brand.
The drop-off fee is route-specific and varies by brand, distance, season, and vehicle class. Same-city returns (for example, picking up at a Las Vegas Strip hotel counter and returning to Harry Reid International Airport) often carry no drop-off fee. Returns to cities in other states typically do incur a one-way fee.
During the booking process, any applicable drop-off fee will be shown on the rate details page under the "To pay at destination" section. This fee cannot be prepaid and is settled at the Las Vegas Strip counter or return location. Cross-border one-way hires (for example, returning in Mexico) are often restricted or require special authorisation from the hire partner.
If you need to change your return location after booking, contact support as soon as possible. Mid-hire route changes must be approved by the partner and may increase the fee or affect vehicle availability.
Do I need an International Driving Permit to hire a car on the Las Vegas Strip?
It depends on your driver’s licence. Visitors hiring a car on the Las Vegas Strip can generally drive with a valid foreign licence, but an International Driving Permit (IDP) is mandatory if your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic.
If your licence is in a Latin-based script but not in English, an IDP is strongly recommended as a translation document, though it is not always strictly required. Some Las Vegas Strip hire partners may ask for one at their discretion.
Key points to remember:
- The IDP is a translation only and must be carried alongside your original licence at all times
- An IDP alone is not accepted as a standalone document
- Obtain your IDP in your home country before travelling, as U.S. issuers such as AAA do not issue IDPs to non-U.S. licence holders
- All documents presented at the Las Vegas Strip counter must be physical originals; digital copies are not accepted
When in doubt, obtaining an IDP before your trip is the safest approach to avoid any issues at the Las Vegas Strip pick-up counter.
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