Van Hire
in Los Angeles

EASTER  45% OFF   

Hola Car Rentals is the only premium partner of the top car hire brands operating in Los Angeles, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Los Angeles.

No. With Hola Car Rentals, all costs and charges for your booking in Los Angeles are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Los Angeles charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

All van hires at Los Angeles International Airport operate from the Consolidated Rent-A-Car facility, known as ConRAC. There is no counter inside the terminals themselves.

After collecting your luggage, exit to the Lower/Arrivals level and walk to the centre median. Follow the purple "Rental Car Shuttles" signs and board the free courtesy shuttle displaying the logo of the hire brand shown on your booking confirmation. The shuttle ride to ConRAC typically takes 10 to 20 minutes depending on loop traffic.

Once inside ConRAC, go to your brand's counter, complete the paperwork, and follow the signs to your van's row. Allow for 15 to 25 minutes total from the terminal curb to driving away in your van, though during peak evening international arrivals or holidays the full process including baggage claim can take 60 to 90 minutes.

• Shuttles run frequently, including late at night
• Accessible shuttle vehicles are available at posted pickup zones
• Bring your physical credit card, driver’s licence, and booking confirmation

To collect your van in Los Angeles, you must present all documents in physical form. Digital copies are not accepted at the counter.

• A valid, original driver’s licence in the main driver’s name
• A passport or government-issued photo ID matching your booking details
• Your booking confirmation or printed voucher showing the supplier, location, dates, and inclusions
• A major credit card with the driver’s name printed on the card, in the main driver’s name, for the authorisation hold
• Round-trip flight or cruise tickets (required for international visitors)

If your driver’s licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in Roman characters but not in English, an IDP is strongly recommended. The IDP is a translation only and is invalid without your original licence.

Some Los Angeles hire counters may also ask for a second form of ID or proof of address. Confirm the exact requirements on your booking confirmation before arriving to pick up your van.

Yes, toll roads exist in and around Los Angeles, and nearly all of them are fully cashless, meaning your van must have an electronic toll device or plate-based billing to use them.

The main toll facilities affecting a van hire in Los Angeles include:

• Express Lanes on I-10 and I-110, which use dynamic pricing and require a FasTrak transponder. Driving in these lanes without one can result in a violation.
• Orange County toll roads (SR-73, SR-241, SR-261, SR-133), which charge approximately US$5 to US$15 per day depending on usage
• Most standard Los Angeles freeways are free if you avoid express lanes

California's statewide electronic toll system is called FasTrak. Your hire van will already include a toll device or plate-based billing. At the counter you can choose an unlimited toll package, typically US$11 to US$25 per day depending on the hire company, or pay per use. If you decline the package, the hire company will charge actual tolls plus administrative processing fees to your card, sometimes weeks after you return the van.

You may also opt out and pay tolls directly through the toll agency's website, or use your own compatible FasTrak pass after notifying the counter to deactivate the van's default device.

Yes, all bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Los Angeles van hire.

Given that express lanes on I-10 and I-110 and Orange County toll roads can add significant costs to a van hire in Los Angeles, this benefit is worth claiming. Here is how it works:

• Pay tolls normally during your hire, whether through the hire company's programme or directly
• After returning your van, email [email protected] within 30 days
• Include your Hola Car Rentals reservation confirmation, the signed hire agreement, and a toll invoice or statement showing charges paid
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number

The refund is the lesser of the total tolls you paid or 5% of your booking total. For example, if your booking total is US$600, the cap is US$30. If you paid US$18 in tolls, you receive US$18 back. Refunds are issued to your original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

Van hires picked up at Los Angeles International Airport carry several mandatory surcharges on top of the base rate. These are set by the airport and local government, not by the hire company or booking agency.

• Airport Concession Recovery Fee (ACRF): typically 10% to 12% of the base rate
• Customer Facility Charge (CFC): approximately US$4.50 to US$7.50 per day
• City vehicle lease tax: approximately 9.25% to 10.25%
• Tourism and Business Improvement District surcharges: approximately 1% to 2%

Combined, these fees can add 20% to 30% over the base van hire rate at LAX in Los Angeles. This is higher than many non-airport locations in the United States.

If you want to reduce these costs, off-airport locations in nearby areas such as Inglewood, Culver City, and West Los Angeles are typically 5 to 15 minutes from LAX and can save US$20 to US$50 per day on a van by avoiding the airport concession fee. However, you will need to factor in travel time and traffic on the way to those locations.

Your booking confirmation will show which fees are included in your prepaid rate and which are due at the counter.

Yes, vans in Los Angeles are restricted to drivers aged 25 and older. Minivans and full-size vans fall into vehicle categories that hire partners in the United States reserve for renters who have reached age 25.

Drivers aged 21 to 24 are generally not eligible to hire a van in Los Angeles, even if a young-renter surcharge is paid. This is because hire companies classify vans alongside other restricted categories such as full-size SUVs, premium vehicles, and convertibles, which require the main driver to be at least 25.

If you are under 25 and need a larger vehicle for your Los Angeles trip, consider booking a standard SUV or intermediate SUV instead, as those categories are more commonly available to younger renters subject to a daily young-renter surcharge.

• Minimum age for van hires in Los Angeles: 25 years old
• Young-renter surcharge for drivers 21 to 24: applies to eligible vehicle classes only, not vans
• A valid driver’s licence and major credit card in the main driver’s name are required regardless of age

Always confirm age restrictions on your specific booking confirmation, as rules can vary slightly by hire brand and location.

Yes, a physical major credit card in the main driver’s name is required to pick up a van in Los Angeles. Debit cards, prepaid cards, and virtual or digital-wallet-only cards are not accepted for the authorisation hold.

At the Los Angeles counter, the hire company will place a temporary authorisation hold on your card. For a van or larger vehicle class, the hold is typically higher than for a standard car. Typical holds in the United States range from approximately US$300 to US$400 for standard vehicles, and may be higher for vans depending on the brand, location, and hire duration.

• The card must have the driver’s name physically printed on it
• The name on the card must match the main driver’s name on the hire agreement
• The hold reduces your available credit until your bank releases it after the van is returned, which can take up to 15 business days
• Bring a backup credit card in case your primary card is declined

Even if you prepaid your van hire in Los Angeles online, you must still present a physical credit card at the counter for the deposit hold. Notify your bank of your travel dates to prevent fraud blocks on the authorisation.

Your van hire in Los Angeles will include cover depending on the rate plan you selected at booking. It is important to understand what each type of cover does and does not protect.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the hire van itself from a collision, theft, or vandalism. A deductible may still apply unless your confirmation explicitly states zero excess. CDW and LDW do not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the van in Los Angeles. Some U.S. states require a minimum level of liability, but not all do. Adding supplementary liability cover is strongly recommended for hire vans in Los Angeles given the volume of motorway traffic.

• CDW/LDW: covers the hire van, subject to deductible
• LIS/ALI/SLI: covers third parties you may injure or whose property you damage
• Neither covers your personal belongings or your own injuries

Review your booking confirmation carefully to see which covers are included in your Los Angeles van hire rate and whether any deductible applies.

Most bookings include travel assistance provided by Terrawind Global Protection, which can be valuable if something goes wrong during your Los Angeles van hire, such as a breakdown on the I-405 or a medical emergency while driving in the area.

Core benefits typically include:

• Travel and medical cover for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This cover is designed for travellers hiring abroad and applies to non-North American customers. Residents of the United States and Canada do not qualify for this benefit.

If you need assistance during your Los Angeles van hire, contact the provider 24 hours a day, 7 days a week:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your full name and Hola Car Rentals confirmation number ready when you call. Always check your booking confirmation for the exact cover limits and conditions that apply to your specific van hire in Los Angeles.

Yes, you can add an additional driver to your van hire in Los Angeles, either at no cost if your rate includes it or for a daily fee paid at the counter.

Check your booking confirmation for the line "Additional driver free of charge." If it appears, the first additional driver is included. If it does not appear, the daily fees at the Los Angeles counter are approximately:

• Avis, Budget, and Payless: US$13 per day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: US$13.50 per day plus taxes, capped at US$189 plus taxes
• Alamo, National, and Enterprise: US$15 per day plus taxes

The additional driver must be present at the Los Angeles pickup counter with a valid driver’s licence and any required IDP. Both the main driver and the additional driver must sign the hire agreement. Anyone who drives the van in Los Angeles without being listed on the agreement may void the insurance cover.

Note that for Avis, Budget, and Payless, additional drivers must generally be at least 25 years old at pickup, which aligns with the minimum age requirement for van hires in Los Angeles.

Van hires in Los Angeles follow a Full-to-Full fuel policy. You receive the van with a full tank and must return it full to avoid fuel charges.

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the van in Los Angeles with less than a full tank, the hire company may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than pump prices, plus a refuelling service fee.

Some Los Angeles counters may offer a Prepaid Fuel option at pickup. If you accept it, you pay for a full tank upfront and do not need to refuel before returning the van, but any unused fuel is generally non-refundable.

California fuel prices are typically higher than the national average, so budgeting for a full tank when returning your van in Los Angeles is advisable.

Yes, Los Angeles has specific overnight restrictions that directly affect where you can leave a hire van on public streets.

Overnight Vehicle Ordinance (OVO) zones ban street parking for oversized vehicles, including vans, between 2 a.m. and 6 a.m. in signed areas throughout the city. These zones are marked with posted signs and are enforced with citations and towing. The restrictions apply city-wide wherever OVO signs are posted.

Beyond overnight rules, Los Angeles County also restricts vans classified as nonconforming vehicles on certain roads. A van exceeding 20 feet in length, 8 feet in width, or 7.5 feet in height may be prohibited on specific residential streets in areas such as East Los Angeles, with citations and towing enforced.

• OVO zones: no overnight street parking for vans between 2 a.m. and 6 a.m. where signed
• Nonconforming vehicle bans: daytime restrictions on certain residential streets for large vans
• Coloured curbs apply strictly: red curbs mean no stopping at any time; yellow curbs allow 30-minute commercial loading only on weekdays

When planning your Los Angeles van hire, confirm with your accommodation that off-street or garage parking is available for an oversized vehicle, particularly for overnight stays.

Los Angeles is introducing automated speed enforcement that van hire drivers should be aware of before getting on the road.

The city plans to deploy up to 125 speed cameras by mid-2026, positioned on mid-block poles in high-crash corridors near schools and areas with a history of street racing. A warning-only phase begins in July 2026 before fines are issued. Separately, California state law now allows speed cameras in highway work zones when workers are present, issuing fines under AB 289.

Other driving rules that affect a van hire in Los Angeles include:

• HOV (carpool) lanes on freeways such as the I-405 and I-10 are restricted to vehicles with two or more occupants during peak hours. Solo drivers in a van must use general lanes or pay to use express lanes with a FasTrak transponder.
• Bus lane cameras on downtown routes automatically ticket vehicles blocking bus lanes. These are mounted on Metro buses and issue citations without a police officer present.
• Preferential Parking Districts post stacked permit signs that change block by block. Non-permit vehicles are subject to time limits even in quiet residential areas.

Driving a larger van in Los Angeles requires extra attention at multi-level freeway interchanges such as the I-405 and I-10 interchange, where sudden lane drops and HOV-only exits can catch unfamiliar drivers off guard.