SUV Rental
New York

Hola Car Rentals is the only premium partner of the top car rental brands operating in New York, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match, even when renting an SUV:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected SUV rental experience and peace of mind throughout your trip in New York.

No. With Hola Car Rentals, all costs and charges for your SUV booking in New York are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee, whether you are renting an SUV or any other vehicle class. This is a pricing guarantee (not insurance) that protects you if the counter in New York charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

All rental brands serving New York JFK International Airport operate from a single consolidated location at Federal Circle (Station C). After collecting your bags, follow the signs inside your terminal to the AirTrain, then board to Federal Circle. The ride takes roughly 5 to 10 minutes and is free for on-airport travel. Once at Federal Circle, follow the Rental Car signs to your brand's counter.

Counters at JFK operate 24 hours, and the AirTrain runs 24/7 with elevators and escalators at each station. Before heading to the counter, confirm the operating brand shown on your booking confirmation, as it may differ from the brand you searched.

Bring the following to the counter for your New York SUV rental:

• Physical, major credit card in the main driver's name (name printed on the card) for the security deposit
• Valid driver's license and passport
• Your booking confirmation or printed voucher

Yes, New York parkways enforce vehicle height restrictions that SUV renters should be aware of before planning routes.

Most New York parkways post clearance limits of approximately 6 to 7 feet. Standard rental SUVs classified as passenger vehicles typically fall within these limits and are permitted. However, taller commercial-style vans, trucks, and any vehicle exceeding the posted clearance signs are prohibited.

To avoid problems during your New York SUV rental:

• Check the height of your specific SUV model before driving onto parkways
• Avoid using GPS or navigation apps that route you onto parkways without checking clearance signs first; reroute to expressways when in doubt
• Trailers are often restricted on parkways regardless of the towing vehicle's height

Expressways in New York accommodate all standard vehicle types, so they are the safer default for larger SUV models. If you are unsure whether your rental SUV qualifies as a passenger vehicle under New York parkway rules, confirm the vehicle's dimensions with the rental counter at pickup.

New York City Congestion Pricing is active in 2026 and applies to rental SUVs entering most of Manhattan south of 60th Street. Passenger cars and standard rental SUVs are charged once per calendar day, regardless of how many times you enter and leave the zone on the same day.

The peak congestion toll is approximately US$9.00 for standard passenger vehicles paying with E-ZPass, with a lower overnight rate. The charge is separate from bridge and tunnel tolls and is not covered by any insurance or rental protection package.

Key details for your New York SUV rental:

• The congestion zone covers most of Manhattan south of 60th Street, down to the southern tip of the island
• The FDR Drive and West Side Highway (Route 9A) are excluded as long as you do not exit onto local streets within the zone
• Cameras automatically detect vehicles entering the area; there are no traditional toll booths
• The charge appears separately on your rental bill, billed through the rental company's toll processing program

All bookings include Tolls Cashback, which lets you claim up to 5% of your total booking value back for tolls paid, including congestion charges. See the Tolls Cashback FAQ for details.

New York toll roads are almost entirely cashless, meaning your rental SUV will be billed electronically rather than at a cash booth. When you drive through a toll, the rental company's system records the charge via transponder or license plate recognition and bills it to your card, sometimes weeks after you return the vehicle.

At pickup for your New York SUV rental, you typically have two options:

• Unlimited toll package: a fixed daily rate of approximately US$11 to US$25 per day, covering all tolls during the rental period
• Pay per use: the actual toll amount plus a daily or per-transaction administrative fee charged by the rental company or a third-party processor

Common toll costs in the New York area include:

• NYC bridges and tunnels: approximately US$15 to US$25 per crossing
• Daily driving with one major crossing: approximately US$20 to US$40 or more
• NYC Congestion Relief Zone fee: approximately US$8.99 plus taxes per day for driving into most of Manhattan south of 60th Street

If you have a personal E-ZPass transponder, inform the counter agent at pickup so they can deactivate the vehicle's default toll device and avoid duplicate charges.

Yes, every booking includes Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your New York SUV rental.

Given that New York has some of the highest toll exposure in the United States, including bridge and tunnel crossings of US$15 to US$25 each and the NYC Congestion Relief Zone fee of approximately US$8.99 plus taxes per day, this benefit can add up meaningfully over a multi-day SUV rental.

To claim your cashback after returning your New York SUV:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your rental agreement, a toll invoice or statement showing charges paid, and proof of payment
• Include your full name, travel dates, and the last 4 digits of the card used for your booking

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

To pick up your SUV rental in New York, you must present all documents in physical form at the counter. Digital copies are not accepted.

• Valid driver's license with a photo, in the main driver's name
• Physical, major credit card in the main driver's name with the name printed on the card, for the security deposit hold
• Passport or valid government photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is required alongside your original license. For licenses in other non-English scripts, an IDP is strongly recommended. Note that New York state law requires rental companies to rent to licensed drivers aged 18 and older, so younger drivers can rent a SUV in New York, though a young-renter surcharge applies.

Debit cards and prepaid cards are not accepted for the security deposit, even if you prepaid your New York SUV rental online.

New York state law requires rental companies to rent to any licensed driver aged 18 and older, which makes it one of the most permissive states for young renters looking to book a SUV in New York.

However, age-based surcharges and vehicle class restrictions still apply:

• Drivers aged 18 to 20: a young-renter surcharge applies; some brands charge approximately US$53 per day for this age group in New York
• Drivers aged 21 to 24: a young-renter surcharge applies, typically US$25 to US$30 per day depending on the brand
• Drivers aged 25 and older: no underage surcharge

Vehicle class restrictions are also important for your New York SUV rental. Full-size SUVs, premium SUVs, and multi-passenger vehicles are frequently restricted to drivers aged 25 and older due to higher vehicle value and insurance considerations. Compact and mid-size SUV categories are generally available to younger renters.

If you are from Latin America or the Caribbean and aged 21 to 24, certain Avis and Budget rates waive the young-renter fee for eligible vehicle categories. Check your booking confirmation to see if this exception applies.

Yes, a physical major credit card in the main driver's name is required to pick up your SUV rental in New York. The card must have the driver's name printed on it and must be presented in person at the counter.

At pickup, the rental company places a temporary authorization hold on your card. For standard vehicles in the United States, this hold is typically US$300 to US$400, though it can be higher for larger or premium SUV categories. The hold reduces your available credit until your bank releases it after the rental ends, which can take up to 15 business days.

Important points for your New York SUV rental:

• Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted for the deposit
• Digital wallets such as Apple Pay or Google Pay are not accepted at the counter for the hold
• The card must belong to the main driver; a third party's card is not permitted
• Even if you prepaid your booking online, you must still present a physical credit card at the counter

Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel dates to prevent fraud blocks on the authorization.

If your flight is delayed, rental companies at New York airports will generally hold your SUV reservation for up to 24 hours from the original scheduled pickup time. Airport branches at JFK, LaGuardia, and Newark are busy operations that plan vehicle allocation around pickup schedules, so it is important to act quickly if you expect a significant delay.

Steps to take if you are running late for your New York SUV rental:

• Contact the rental branch using the phone number on your booking confirmation as soon as you know you will be delayed
• Ask the agent to note the amended pickup time on your reservation rather than assuming the branch will hold the vehicle indefinitely
• If the delay is less than 24 hours, the branch should hold your SUV; confirm this directly with the counter
• If the delay exceeds 24 hours, contact customer support via WhatsApp at the number on your confirmation to explore options, as changes are not guaranteed

Arriving after the hold window without notice may result in the booking being treated as a no-show, which can trigger charges different from a standard late cancellation. Always communicate proactively to protect your New York SUV reservation.

Yes, most bookings include travel assistance coverage provided by Terrawind Global Protection, which can help if an unexpected situation arises during your SUV rental in New York.

Core benefits typically include:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This coverage is designed for situations that arise while traveling abroad, such as a medical emergency or an accident during your New York SUV rental. It does not cover damage to the rental vehicle itself (that is handled by CDW/LDW) or third-party liability to others (covered by LIS/ALI/SLI).

To reach assistance 24/7, call the number on your booking confirmation or contact Terrawind directly. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this travel assistance coverage, regardless of the SUV rental destination in New York.

New York offers a wide range of SUV categories across major rental brands at airports including JFK, LaGuardia, and Newark, as well as Manhattan and outer borough locations.

Common SUV categories available for rent in New York include:

• Compact SUV: models such as the Hyundai Kona or Hyundai Venue
• Mid-size SUV: models such as the Nissan Rogue, Mazda CX-50, or Toyota RAV4
• Standard SUV: models such as the Chevrolet Equinox
• Full-size SUV: models such as the Chevrolet Tahoe, Ford Expedition, or Nissan Armada
• Luxury SUV: models such as the Lincoln Navigator, Infiniti QX80, or Range Rover

Keep in mind that the specific model is not guaranteed; rental companies reserve the right to substitute a similar vehicle within the same category. For New York parkway driving, a mid-size SUV is generally the most practical choice, as it comfortably fits within the typical 6 to 7 foot height clearance on restricted parkways while offering enough space for passengers and luggage.

Full-size and premium SUV categories in New York are typically restricted to drivers aged 25 and older.

The standard fuel policy for SUV rentals in New York is Full to Full. You receive the vehicle with a full tank and must return it full to avoid additional charges.

To follow the Full to Full policy correctly during your New York SUV rental:

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns, leave the receipt in the key envelope and keep a photo of the full gauge

If you return your New York SUV with less than a full tank, the rental company may charge for the fuel shortfall at their own refueling rate, which is typically higher than retail pump prices, plus a refueling service fee.

SUVs consume more fuel than sedans, so factor in higher fuel costs when budgeting for your New York SUV rental, particularly if you plan to drive through congested areas or make multiple trips.

Yes, you can add an additional driver to your SUV rental in New York, either at no cost if your rate includes it or for a daily fee paid at the counter.

When the additional driver fee applies in New York, typical daily rates are:

• Avis, Budget, and Payless: US$13 per day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: US$13.50 per day plus taxes, capped at US$189 plus taxes
• Alamo, National, and Enterprise: US$15 per day plus taxes

Requirements for adding a driver to your New York SUV rental:

• The additional driver must be present at the pickup counter with a valid driver's license
• They must meet the minimum age requirements for New York; drivers aged 18 and older may qualify, though a young-renter surcharge may apply
• For Avis, Budget, and Payless, additional drivers must generally be at least 25 years old
• Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the rental agreement are covered by protections such as CDW/LDW and liability coverage. Anyone not named on the contract who drives the SUV in New York may void those protections.