Alamo Car Hire
Disney Orlando

At Hola Car Rentals in Orlando, the primary driver must present a valid driving licence and a major credit card in the renter's name. If you made a reservation, we also recommend having your confirmation (printed or on your phone). International visitors should bring their passport, and if their licence is not in Roman characters or is otherwise not easily readable, an International Driving Permit may be required in addition to the home‑country licence.

For our Orlando rentals, the minimum age to rent is generally 21 years. Drivers under 25 can rent most standard vehicles but should expect a young‑driver surcharge per day. Certain premium or specialty vehicles may require drivers to be 25 or older.

Yes. At Hola Car Rentals in Orlando, drivers aged 21 to 24 can rent most standard vehicle categories, subject to a young‑driver surcharge that is added to the daily rate. Availability of luxury, large SUVs, and specialty models may be restricted to drivers 25 and older.

We require a major credit card in the primary renter's name at pick‑up for all Orlando rentals. This card is used for the security deposit and any additional charges. In some cases, a debit card may be accepted with extra conditions such as a higher deposit, proof of return flight, and a matching billing address, but cash is not accepted at pick‑up.

At our Orlando locations, debit cards may be accepted for some rentals, but restrictions apply. You may be asked for a higher deposit, a debit card with a recognised network logo, proof of a return flight, and identification that matches your driving licence. Policies can vary by vehicle type and date, so please confirm debit card eligibility and required documentation with us before your pick‑up.

A reservation is not strictly required, but we strongly recommend booking in advance for Orlando. Demand around Orlando International Airport and the theme parks is high, and advance reservations usually mean better availability, more vehicle choices, and more favourable rates than walk‑up rentals.

Booking your Orlando rental with Hola Car Rentals early is usually the best value. We recommend reserving as soon as your dates are known at a rate that allows free modification or cancellation. You can then periodically recheck our prices and rebook if a lower eligible rate becomes available for your dates.

You must hold a full, valid driving licence that you have typically held for at least one year before your Orlando rental. Provisional or learner permits are not accepted. Most national licences from abroad are accepted as long as they are full licences; international renters should also carry their passport and, where applicable, an International Driving Permit as a translation of their home licence.

In Orlando, Hola Car Rentals offers several optional protections, which may include a Collision Damage Waiver (CDW) or Loss Damage Waiver, liability cover, and personal accident cover. These reduce or eliminate your financial responsibility for covered damage or injuries, subject to the terms of the policy. The exact options and costs are presented during booking and at the counter.

Purchasing our insurance in Orlando is not always required. Many renters already have cover through their personal motor insurance or certain credit cards that include rental protection. We encourage you to confirm your existing cover before travelling. At pick‑up, you can then decide whether to accept or decline our optional protections based on your needs and what you already have.

Many travel‑oriented credit cards offer some form of rental car cover that may apply to rentals in Orlando, often for collision or theft. However, cover, limits, and conditions vary by card. Before your trip, contact your card issuer to confirm whether your specific card covers rental cars in Orlando, what is included, and whether you must decline our Collision Damage Waiver to activate that cover.

Our standard fuel policy in Orlando is usually full‑to‑full: you receive the vehicle with a full tank and should return it full. If the car is returned with less than a full tank, a refuelling service charge applies, typically at a higher per‑gallon rate than local stations. Prepaid fuel options may also be available, but they typically charge you for a full tank regardless of how much you use.

Prepaying for fuel in Orlando is convenient if you plan to return the car with little or no fuel and do not want to stop at a petrol station. However, you pay for a full tank whether you use it or not, so for many renters it is more economical to choose the full‑to‑full option and refuel the vehicle yourself just before returning it.

Most Hola Car Rentals rates in Orlando include unlimited mileage, which is ideal if you plan to drive beyond the city, visit multiple theme parks, or explore other Florida destinations. However, some specialty vehicles or promotional rates may have mileage limits, so always review the mileage terms shown when you book and on your rental agreement.

Yes. Hola Car Rentals in Orlando offers short‑term rentals, so you can rent a car for just a day or a couple of days if you mainly rely on hotel or theme park transport and only need a vehicle for selected outings, shopping trips, or off‑property attractions.

Hola Car Rentals typically allows one‑way rentals from Orlando, such as picking up at Orlando International Airport and returning to another city. One‑way fees often apply and vary by route, dates, and vehicle type. When booking, select different pick‑up and drop‑off locations to see availability and any one‑way charges.

Central Florida has many toll roads around Orlando and the theme parks. With Hola Car Rentals, you may have access to an optional toll programme that uses a transponder or plate billing. These programmes often add a daily convenience fee on top of the actual tolls, sometimes charged for every day of the rental once activated. To control costs, you can consider bringing your own compatible toll transponder or using visitor toll solutions where available. Always review the specific toll terms we present for your reservation before deciding.

To keep toll costs down with a Hola rental in Orlando, review our toll programme fees before accepting them, and compare them to alternatives. Options may include bringing your own toll transponder, using a local visitor toll pass programme, or paying tolls individually where cash or card is accepted. Be aware that if you rely solely on licence‑plate tolling, the rental's toll convenience fees will likely apply in addition to the toll amounts.

Yes. Additional drivers can be added to your Orlando rental as long as they meet the same age, licence, and identification requirements as the primary renter. A per‑day fee normally applies for each additional driver, though this fee may be waived for a spouse or domestic partner where permitted. All additional drivers must appear in person with their documents at the rental counter to be added to the contract.

If you included your flight details when reserving with Hola Car Rentals at Orlando International Airport, we will generally monitor arrival delays and hold your car for a reasonable period. However, we still recommend contacting us as soon as you know about a significant delay to keep your reservation active and confirm revised pick‑up timing.

For Orlando International Airport, follow the airport signs to the car rental area once you arrive and collect your luggage. At Hola Car Rentals, you will present your driving licence, required ID, and credit card, then review and sign your rental agreement. In many cases, you can speed up the process by completing check‑in steps online before arrival; then you proceed to the garage and pick up your assigned vehicle as directed.

To return your Hola rental in Orlando, follow the posted car rental return signs for the specific location, park in the designated return area, and have the vehicle inspected if staff are present. For after‑hours returns, many Orlando locations allow you to park in a marked area and place the keys and completed contract in a secure drop box. When using after‑hours return, we recommend taking time‑stamped photos of the car's condition and fuel gauge as proof of return.

Yes. If you decide to keep your Hola rental car longer in Orlando, contact us before your scheduled return time to request an extension. We will update your rental agreement and advise you of any additional daily charges and possible rate changes. Unauthorised late returns can incur extra fees, so always arrange extensions in advance when possible.

Cancellation rules for Orlando rentals with Hola Car Rentals depend on the specific rate and dates you choose. Many of our rates allow free cancellation up to a defined time before pick‑up, while prepaid or promotional rates may have stricter terms or penalties. The applicable cancellation policy is always shown during booking and in your confirmation email; we recommend reviewing it carefully before making changes or cancelling.

At our Orlando locations, Hola Car Rentals accepts major credit cards such as those from widely recognised international networks. Some foreign‑issued cards and selected debit cards may also be accepted, subject to additional verification or deposit requirements. Cash is generally not accepted at pick‑up for the security deposit, though it may be used to settle remaining balances at the end of the rental in some cases. Always check your confirmation for any payment method notes for your booking.

When you pick up a Hola rental car in Orlando, we place an authorisation hold or deposit on your card to cover the estimated rental charges and a security amount. After you return the car and your final charges are processed, your bank or card issuer is responsible for releasing any remaining hold. This typically takes between 1 and 14 days, but some foreign banks may take up to around 30 days. We do not control how quickly your bank releases holds.

Walk‑up rentals are usually possible at our Orlando locations, especially at the airport, but availability and vehicle choice may be limited, and prices are often higher than for advance bookings. Whenever possible, we recommend reserving ahead of time on our website, app, or by phone to lock in a vehicle and rate.

Yes. In Orlando, you can request add‑ons such as GPS navigation units, child safety seats, and booster seats when you book or at the counter, subject to availability. These items carry an additional per‑day fee that can significantly increase the overall rental cost, especially for longer rentals, so we recommend factoring them into your budget or bringing your own approved child seat when practical.

Choose your Hola rental in Orlando based on your passenger count, luggage, and driving plans. Compact and economy cars are more fuel‑efficient and easier to park, which is helpful in busy theme park and hotel areas. Larger saloons, SUVs, and people carriers offer more comfort and cargo room if you're travelling with family, groups, or lots of luggage. As a general rule, select the smallest vehicle that still comfortably fits everyone and everything you need to bring.

When you receive your Hola rental car in Orlando, walk around the vehicle and note any existing scratches, dents, or interior issues before leaving the lot. Take clear, time‑stamped photos or a short video, including the fuel gauge and odometer. At return, do a quick walk‑around again and, if returning after hours, take similar photos. Keeping this documentation helps avoid any disputes about the car's condition or fuel level.

Yes. Many Hola Car Rentals customers in Orlando use their vehicles specifically for Walt Disney World and other area attractions. You can rent at Orlando International Airport for your entire stay or arrange a shorter Orlando rental that aligns with the days you plan to leave resort property for shopping or off‑site parks. When planning, remember to factor in not just the daily rental price but also parking costs, tolls, fuel, and any child seat or GPS fees.

Hola Car Rentals may offer return options at select Orlando off‑airport locations that are convenient to major attractions and resort areas. Availability and any one‑way or location surcharges depend on the specific sites and dates. During booking, select your preferred drop‑off location to see what options are available around the theme park area and whether any additional fees apply.

Some off‑airport Hola locations in the Orlando area may provide limited shuttle service from nearby hotels or transit points, while others require you to arrange your own transport. Shuttle availability and schedules vary by location. If you plan to pick up or drop off at a non‑airport office, we recommend confirming transport options and any required advance arrangements with that specific Hola office before your rental day.

To manage your Orlando rental costs with Hola Car Rentals, book early with a flexible rate and recheck prices before your trip, choose an appropriate car size rather than an oversized vehicle, understand and follow the fuel policy, avoid extras you do not need (such as unnecessary insurance, toll packages, or add‑ons), and rent only for the days you truly need a car. If you're staying at resorts that charge for parking, remember to include daily parking, tolls, and child seat fees when comparing your transport options.

Beyond your Hola rental rate in Orlando, parking can be a significant expense, especially at major theme parks and some hotels that charge nightly parking fees. At certain resort hotels, guests may receive complimentary parking at specific attractions, while off‑site hotel guests usually pay for parking both at their hotel and at the parks. We recommend checking current parking policies and prices for your hotel and destinations so you can factor these into your total trip budget.