Thrifty Car Hire
Anchorage

Hola Car Rentals is the only premium partner of the top car hire brands operating in Anchorage, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Anchorage.

No. With Hola Car Rentals, all costs and charges for your booking in Anchorage are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Anchorage charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

When you arrive at Ted Stevens Anchorage International Airport (ANC), Thrifty operates its hire facility at 4940 West International Airport Road, Anchorage, AK 99502. You do not walk directly to the counter from the terminal. Instead, take the free shuttle bus from the airport terminals to the off-airport Thrifty hire facility.

The Thrifty counter at Anchorage airport is open daily from 6:00 AM to 2:00 AM, which accommodates most flight arrival times. At the counter, present your booking confirmation, a valid driver’s licence, and a major credit card in the main driver’s name for the authorisation hold.

If you are arriving outside counter hours, note that Thrifty does not publish after-hours pickup details for the Anchorage airport location, so plan your arrival within the 6:00 AM to 2:00 AM window when possible.

In addition to the airport facility, Thrifty operates a city centre location in Anchorage at 3730 Spenard Road, Anchorage, AK 99517, near Minnesota Drive. This location is open from 8:00 AM to 6:00 PM and does not require a shuttle. You can reach it directly by taxi, rideshare, or private vehicle.

Key differences between the two Thrifty locations in Anchorage:

• Airport (4940 West International Airport Road): open 6:00 AM to 2:00 AM daily, free shuttle from terminals
• Spenard Road (city centre): open 8:00 AM to 6:00 PM, direct street access, no shuttle

If you are arriving by plane, the airport Thrifty location is generally the most convenient option. The Spenard Road location suits those already in the Anchorage area who do not need airport access. Confirm your preferred pickup location when making your reservation.

Alaska has virtually no traditional toll roads. The only tolled facility in the state is the Anton Anderson Memorial Tunnel, also known as the Whittier Tunnel, which connects the town of Whittier to Highway 1 near Anchorage. If you plan to drive a Thrifty hire to Whittier, you will need to pay this toll.

Key facts about the Whittier Tunnel toll:

• Payment is cash only at a manned toll booth. No electronic systems such as E-ZPass or SunPass operate in Alaska
• The toll for a standard 2-axle vehicle is US$13
• Larger vehicles with more axles pay higher rates
• Hire toll programmes such as e-Toll or PlatePass offered by companies like Thrifty do not apply here, since the tunnel requires direct cash payment at the booth

There are no congestion charges or emissions zones anywhere in Alaska, including Anchorage. Outside of the Whittier Tunnel, you will not encounter any toll roads during your Thrifty hire in the Anchorage area.

Yes, Tolls Cashback is included with all Hola Car Rentals bookings, including Thrifty hires in Anchorage. You can claim up to 5% of your total booking value back for tolls paid during your hire period.

In Anchorage and the surrounding area, the only toll you are likely to encounter is the Anton Anderson Memorial Tunnel (Whittier Tunnel), which charges US$13 cash for a standard vehicle. If you drive through that tunnel during your Thrifty hire, you can submit that toll payment for cashback.

To claim your Tolls Cashback:

• Email [email protected] within 30 days of returning your Thrifty vehicle in Anchorage
• Include your Hola Car Rentals reservation confirmation, a copy of the hire agreement signed at the Thrifty counter, and a receipt or proof of the toll payment
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number

Refunds are processed to your original payment method and typically take 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

When collecting your Thrifty hire in Anchorage, you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name. If your licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), you must also carry an International Driving Permit (IDP) as a translation alongside your original licence
• A major credit card physically printed with the main driver’s name, with sufficient available credit for the authorisation hold (typically US$300 to US$400 for standard vehicles in the United States)
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight tickets or cruise documents if you are visiting from abroad

Digital documents are not accepted at the Thrifty counter in Anchorage. All documents must be physical originals. The IDP is a translation only and cannot be used without your original licence. Debit and prepaid cards are not accepted for the security deposit hold.

Yes, a major credit card is required to hire from Thrifty in Anchorage. The card must be a physical card with the main driver’s name printed on it and must have sufficient available credit to cover the authorisation hold.

For standard vehicles hired in the United States, the typical hold is around US$300 to US$400, though the exact amount is set by the Thrifty counter and may vary by vehicle class or hire duration. The hold is a temporary authorisation, not a charge, and is released after you return the vehicle. Your bank controls how quickly the funds become available again, which can take up to 15 business days.

Important points to keep in mind for your Thrifty pickup in Anchorage:

• Debit cards and prepaid cards are not accepted for the security deposit
• Virtual or digital-only card numbers are not accepted. You must present the physical card
• The card must be in the main driver’s name, not a third party’s name
• Bringing a backup credit card is recommended in case your primary card is declined

Yes, one-way hires are available from Thrifty in Anchorage, allowing you to pick up in Anchorage and return the vehicle at a different location. However, a drop-off fee may apply depending on your chosen return destination, and not all routes are permitted.

If you are considering driving a Thrifty hire from Anchorage into Canada, this is generally possible, but you must confirm with Thrifty in advance whether cross-border travel is authorised under your specific hire agreement. You will also need to clarify whether you can return the vehicle to a Thrifty location in Canada or must bring it back to Anchorage.

When booking a one-way hire through Hola Car Rentals:

• The drop-off fee, if applicable, will be shown on the booking details page under the section labelled to pay at destination
• This fee cannot be prepaid and is paid directly at the Thrifty counter in Anchorage at pickup
• Changing your return location after booking may reprice the hire and recalculate any drop-off fee

Always review your booking confirmation to verify the drop-off fee and any cross-border restrictions before your Thrifty hire begins in Anchorage.

Drivers under 25 years old are subject to a young driver surcharge when hiring from Thrifty in Anchorage. For Thrifty, Dollar, and Hertz, the standard young driver fee in the United States is US$13.50 per hire day plus applicable taxes, with a maximum charge of US$189 plus taxes.

Additional restrictions apply to under-25 renters at the Thrifty counter in Anchorage:

• The minimum age to hire is 21 in most U.S. states, including Alaska
• Certain vehicle classes such as premium, luxury, full-size SUVs, vans, and convertibles are typically restricted to drivers aged 25 and older
• Economy, compact, intermediate, and compact SUV categories are generally available to drivers aged 21 to 24

The young driver surcharge is paid directly at the Thrifty counter in Anchorage and is not included in your prepaid booking total. If you are between 21 and 24 years old, budget for this additional daily fee when planning your Anchorage hire. Drivers aged 25 and over are not subject to any underage surcharge at Thrifty.

Yes, most Hola Car Rentals bookings include Travel Assistance provided by Terrawind Global Protection, which can be valuable if you experience a medical emergency or other covered incident while driving a Thrifty hire on remote roads around Anchorage or elsewhere in Alaska.

Coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you need assistance during your Thrifty hire in Anchorage or on a remote Alaskan highway, contact Terrawind 24 hours a day:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Provide your full name, your Hola Car Rentals confirmation number, your current location, and a brief description of the situation. Important: this Travel Assistance benefit does not apply to customers who are residents of the United States or Canada. It also does not cover damage to the Thrifty hire vehicle itself, which is handled separately by CDW or LDW coverage.

Thrifty hires in Anchorage follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for your Thrifty hire in Anchorage:

• At pickup, check the fuel gauge with the Thrifty agent and confirm the starting level is recorded on your hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Before returning the vehicle, refuel within approximately 10 miles of the Thrifty return location in Anchorage
• Keep your fuel receipt as proof in case of any dispute

If you return the Thrifty vehicle in Anchorage with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the retail pump price, plus an administrative service fee. The correct fuel type (petrol versus diesel) matters as well. Using the wrong fuel is not covered by the fuel policy and may generate additional charges. Always confirm the required fuel type at the Thrifty counter in Anchorage when you pick up the vehicle.

Yes, you can add an additional driver to your Thrifty hire in Anchorage, but the additional driver must be present at the Thrifty counter at the time of pickup. They cannot be added remotely or after the hire has begun without visiting a branch in person.

For Thrifty hires in Anchorage, the additional driver fee is US$13.50 per hire day plus taxes, with a maximum charge of US$189 plus taxes, unless your booking confirmation explicitly states that an additional driver is included at no charge.

Requirements for adding an additional driver at the Thrifty counter in Anchorage:

• The additional driver must be physically present at pickup
• They must present a valid driver’s licence and any required IDP if their licence is not in English or uses a non-Latin alphabet
• Both the main driver and the additional driver must sign the hire agreement
• The additional driver must meet the minimum age requirements. For Thrifty, additional drivers should generally be at least 25 years old

Only drivers listed on the Thrifty hire agreement in Anchorage are covered by the vehicle's protections such as CDW and liability coverage. Anyone not named on the contract who drives the vehicle may void those protections.

When hiring from Thrifty in Anchorage, two main types of coverages are worth understanding before you arrive at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Thrifty hire vehicle itself, including collision damage, theft, and vandalism. A deductible may apply unless your booking confirmation shows zero deductible. CDW and LDW do not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS or SLI) covers bodily injury and property damage you may cause to others while driving the Thrifty hire in Anchorage or elsewhere in Alaska. In the United States, not all states require hire companies to include minimum liability cover by default, so this is an important add-on to consider.

Common mistakes to avoid at the Thrifty counter in Anchorage:

• Assuming CDW means full cover. It only protects the hire vehicle, not third parties
• Forgetting to add all additional drivers to the agreement. Cover may not apply to unnamed drivers
• Ignoring the deductible amount. Plan for your out-of-pocket exposure unless your confirmation states zero deductible

Review your Hola Car Rentals booking confirmation before arriving at the Thrifty counter in Anchorage to confirm which coverages are already included in your rate.

If your flight is delayed and you arrive later than your scheduled Thrifty pickup time in Anchorage, the hire company will generally hold your reservation for up to 24 hours from the original pickup time, provided you arrive during counter operating hours.

The Thrifty airport counter in Anchorage is open from 6:00 AM to 2:00 AM daily, which covers most flight arrivals. If your delay keeps you within that window and within 24 hours of your original pickup time, your reservation should be held.

Important steps to take if your flight to Anchorage is significantly delayed:

• If the delay is less than 24 hours, plan to arrive at the Thrifty counter during its operating hours. No action may be needed, but contacting support is advisable
• If the delay is greater than 24 hours, contact Hola Car Rentals via WhatsApp at +1 (786) 999-8312 or by email at [email protected] as soon as possible. Changes are not guaranteed but the team will assist where possible
• If you arrive after the Thrifty counter in Anchorage has closed (after 2:00 AM), no after-hours pickup option is confirmed for this location, so plan accordingly

Reservations not collected within 24 hours of the original pickup time may be forfeited without a refund, so acting quickly is important.