Payless Car Rental
in Indianapolis

Hola Car Rentals is the only premium partner of the top car rental brands operating in Indiana, including Payless, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Payless rental experience and peace of mind throughout your trip in Indiana.

No. With Hola Car Rentals, all costs and charges for your Payless booking in Indiana are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Payless counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Payless counter in Indiana charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Payless to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Payless counter in Indiana is located at Indianapolis International Airport (IND), at 7800 Col H Weir Cook Memorial Drive, Indianapolis, IN 46241.

Payless offers shuttle service from the airport terminals to the rental location. When you arrive at IND, follow the signs for car rental shuttles and look for the Payless shuttle. This is the only Payless location in Indiana, so all pickups and returns for the state are handled here.

Counter hours are Sunday through Friday 7:00 AM to 1:00 AM, and Saturday 8:00 AM to 1:00 AM. If your flight lands close to 1:00 AM, plan accordingly, as the counter does close overnight. If you are unsure about your arrival time relative to counter hours, contact the Indianapolis location directly or review your booking confirmation for guidance.

The Payless location at Indianapolis International Airport in Indiana is open Sunday through Friday from 7:00 AM to 1:00 AM, and on Saturday from 8:00 AM to 1:00 AM.

The counter is not open 24 hours, so if your flight arrives after 1:00 AM, you will not be able to pick up your Payless rental until the counter reopens. It is important to plan your arrival time carefully, especially on late-night or early-morning flights into Indiana.

If your flight is delayed by less than 24 hours from your original pickup time, Payless will generally hold your reservation. If the delay exceeds 24 hours, contact support as soon as possible to discuss your options and avoid losing your booking.

To pick up your Payless rental car in Indiana, you must present the following physical documents at the counter:

• A valid, original driver's license in the main driver's name
• A major credit card with the driver's name printed on the card, used for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight tickets (required for international visitors)

If your driver's license is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside your original license at the Payless counter in Indiana. For licenses in other non-English scripts, an IDP is strongly recommended.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted. Debit and prepaid cards are not accepted for the security deposit hold.

Indiana has several toll roads that you may encounter during your Payless rental, most notably the Indiana Toll Road (I-90), a 157-mile east-west highway crossing northern Indiana. There are also tolled river bridges in the state. Indianapolis itself has no toll roads, so if you stay in the city you are unlikely to encounter tolls.

Your Payless rental vehicle in Indiana comes equipped with an electronic toll device. At the counter, you have two options:

• Purchase an unlimited toll package, typically priced between US$11 and US$25 per rental day, which covers all tolls during your rental period
• Decline the package and pay per use, in which case Payless will charge you the actual toll amounts plus administrative processing fees after the rental ends

Indiana toll roads accept E-ZPass and I-Pass transponders, as well as cashless video tolling via license plate capture. If you do not enroll in the Payless toll program and drive through a cashless toll, the charge will be billed to your card on file, often several weeks after your return, along with additional fees.

To avoid surprise charges on your Payless rental in Indiana, decide at pickup whether the unlimited toll package makes sense for your planned route.

Yes, all bookings made through Hola Car Rentals, including Payless rentals in Indiana, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your rental.

This benefit is especially useful if you plan to drive the Indiana Toll Road (I-90) or cross any of the tolled river bridges in Indiana during your Payless rental.

To claim your cashback after returning the vehicle:

• Email [email protected] within 30 days of returning your Payless rental in Indiana
• Use the subject line: Tolls Cashback, followed by your reservation confirmation number
• Attach your Hola Car Rentals booking confirmation, the rental agreement signed at the Payless counter, and a receipt or statement showing the toll charges paid

The refund is issued to the same payment method used for your original booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted, so keep your toll receipts and submit promptly after your Indiana trip.

Yes, a major credit card in the main driver's name with the driver's name printed on the card is required at the Payless counter in Indiana for the security deposit hold.

At pickup, Payless will place a temporary authorization hold on your card. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount can vary by vehicle class and location. The hold reduces your available credit until it is released after you return the vehicle.

• Debit cards are not accepted for the deposit hold
• Prepaid or virtual cards are not accepted
• The card must be physically present and in the main driver's name
• Digital wallets such as Apple Pay or Google Pay are not accepted for the deposit

Even if you prepaid your Payless booking in Indiana online, you must still present a physical credit card at the counter. It is a good idea to bring a backup credit card in case your primary card is declined. After returning the vehicle, your bank controls how quickly the hold is released, which can take up to 15 business days.

The minimum age to rent a Payless car in Indiana without a young-renter surcharge is 25. Drivers aged 21 to 24 can rent from Payless in Indiana but will be subject to a daily young-renter surcharge.

For Payless in Indiana, the additional driver fee structure also applies to age: additional drivers must generally be at least 25 years old at the time of pickup. Drivers under 21 are not eligible to rent from Payless in Indiana.

The young-renter surcharge for Payless is US$13 per rental day plus taxes, with a maximum charge of US$65 plus taxes. Drivers under 25 are also restricted from renting certain vehicle classes, including full-size vehicles, SUVs, minivans, luxury, and premium categories. Economy, compact, and intermediate vehicles are typically available to eligible under-25 renters.

If you are between 21 and 24 and booking a Payless rental in Indiana, factor the daily surcharge into your total Budget and confirm the vehicle class is available for your age group before completing your reservation.

Yes, Payless charges a fee for additional drivers in Indiana unless your booking confirmation explicitly states that an additional driver is included at no charge.

The Payless additional driver fee in Indiana is US$13 per rental day plus taxes, with a maximum charge of US$65 plus taxes for the rental period. This fee is paid at the counter when you pick up your vehicle at Indianapolis Airport.

Important rules for adding a driver to your Payless rental in Indiana:

• The additional driver must be present at pickup and show a valid driver's license
• For Payless, additional drivers must be at least 25 years old
• The additional driver must sign the rental agreement at the counter
• If the additional driver's license is not in a Latin alphabet, an IDP is required

Only drivers listed on the rental agreement are covered by the vehicle's protections. Anyone who drives the Payless rental in Indiana without being named on the contract may void coverage and result in additional charges. Always check your booking confirmation before arriving at the Indianapolis counter to confirm whether an additional driver is included in your rate.

Most bookings made through Hola Car Rentals, including Payless rentals in Indiana, include travel assistance coverage provided by Terrawind Global Protection. This benefit is designed to support you during unexpected situations while traveling in Indiana or beyond.

Coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This is particularly useful if you experience a medical emergency while driving through Indiana, for example on a remote stretch of the Indiana Toll Road or during a long drive across the state in your Payless rental.

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Please note: this travel assistance benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Payless rental vehicle itself, which is handled separately by CDW or LDW coverage.

Payless rentals in Indiana follow a Full-to-Full fuel policy. You will receive the vehicle with a full tank and must return it full to avoid fuel charges.

At pickup at the Indianapolis Airport Payless counter, check the fuel gauge with the agent and confirm the starting level is recorded on your rental agreement. Take a photo of the dashboard showing the gauge and odometer before leaving the lot.

When returning your Payless rental in Indiana:

• Refuel within approximately 10 miles of the Indianapolis Airport return location
• Keep your fuel receipt showing the date, time, and station address
• Show the gauge at full when you return the vehicle
• For after-hours returns, leave the receipt in the key envelope and keep a photo of the full gauge

If you return the vehicle below the recorded starting level, Payless may charge you for the fuel shortfall at their refueling rate, which is typically higher than retail pump prices, plus a service fee. Refueling near the airport before returning your Indiana Payless rental is the most reliable way to avoid these charges.

Payless rentals in Indiana do not automatically include full insurance coverage in the base rate. The specific protections included depend on the rate plan you selected when booking.

The two main types of coverage relevant to your Payless rental in Indiana are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Payless rental vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible
• Third-Party Liability (LIS or SLI): covers bodily injury and property damage you may cause to others while driving the Payless rental in Indiana. Some U.S. states require a minimum level of liability, but not all do

CDW and LDW do not cover third parties, and liability coverage does not cover the rental vehicle itself. These are separate protections that work together.

Review your booking confirmation carefully before arriving at the Payless counter in Indiana to understand exactly which coverages are included and whether any deductible applies. If you are unsure, you can add coverage options during the booking process on the Hola Car Rentals website.

Yes, in most cases you can pick up your Payless rental at Indianapolis Airport in Indiana and return it to a location in a different state, but a one-way drop-off fee will likely apply and must be confirmed before booking.

When booking a one-way rental from Indiana, the drop-off fee is shown on the rate details page under the section labeled as amounts due at the destination. This fee is set by Payless based on the specific route, distance, vehicle class, and season, and it cannot be prepaid through Hola Car Rentals.

Key things to know about one-way rentals from Indiana with Payless:

• The drop-off fee varies by route and is not covered by No Extra Charges© unless it was not disclosed in your confirmation
• Cross-border one-way rentals (for example, driving into Canada) may be restricted or require prior authorization from Payless
• Changing your return location after booking may reprice the rental and recalculate the drop-off fee

Always verify the one-way fee shown on your Hola Car Rentals confirmation matches what the Payless counter presents at pickup in Indiana. If there is a discrepancy, keep all paperwork and contact support after completing the rental.

Yes, renting from Payless at Indianapolis International Airport in Indiana typically involves additional taxes and fees beyond the base rental rate. These are standard charges applied to all airport car rentals in Indiana and across the United States.

Common fees you may encounter at the Payless counter in Indiana include:

• Airport concession recovery fee (ACRF): charged by the rental company to recover the cost of operating at the airport
• Customer facility charge (CFC): a per-day or per-rental fee for use of the airport rental car facility
• Indiana state rental taxes and local surcharges
• Vehicle license recovery fee

Whether these fees are included in your prepaid rate or due at the Payless counter in Indiana depends on the rate plan you selected. Check your booking confirmation under the sections labeled as included or as amounts due at the destination to understand exactly what you will owe at pickup.

If your confirmation shows taxes and fees as included and the Payless counter in Indiana still charges them separately, the Hola Car Rentals No Extra Charges© guarantee may apply. Keep all paperwork and contact support after completing your rental.