National Car Rental
District of Columbia

Hola Car Rentals is the only premium partner of the top car rental brands operating in District of Columbia, including National, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected National rental experience and peace of mind throughout your trip in District of Columbia.

No. With Hola Car Rentals, all costs and charges for your National booking in District of Columbia are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the National counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the National counter in District of Columbia charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with National to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

National car rental operates one confirmed location in the District of Columbia: Washington Union Station at 99 H St NE, Washington, DC 20002. This is a downtown, off-airport location.

There are no National car rental counters at any airport within the District of Columbia itself. Ronald Reagan Washington National Airport (DCA) is located across the border in Arlington, Virginia, not inside the District of Columbia.

Counter hours at the Union Station location are Monday through Friday, 08:00 to 17:00. The counter is closed on Saturdays and Sundays, so plan your pickup accordingly. After-hours key drop is available for returns outside staffed hours.

If you are arriving by train or Amtrak into Union Station, the National counter is conveniently located within the same building complex at 99 H St NE.

The National car rental location at Washington Union Station in the District of Columbia is open Monday through Friday from 08:00 to 17:00. The counter is closed on Saturdays and Sundays.

Because National has only one location in the District of Columbia and it keeps limited weekday hours, it is important to plan your pickup carefully. If you arrive outside staffed hours, after-hours key drop is available for vehicle returns.

• Weekday pickups: arrive before 17:00 to ensure the counter is staffed
• Weekend pickups: the District of Columbia Union Station counter is closed; consider alternative arrangements or nearby Virginia locations
• Flight or travel delays: National will generally hold your reservation for up to 24 hours from the original pickup time

Always confirm hours on your booking confirmation before travel, as hours can change on public holidays.

No, there are no toll roads within the District of Columbia itself. However, National car rental customers driving out of the District of Columbia into neighboring Maryland or Virginia will encounter cashless toll roads almost immediately.

Common toll routes near the District of Columbia include:

• Wilson Bridge (I-95/I-495) crossing between DC, Maryland, and Virginia: approximately US$6 to US$8 per crossing
• 495 Express Lanes on the Virginia side of the Beltway: dynamic pricing of US$4 to US$20 per segment during peak hours
• Dulles Toll Road and Greenway (to/from Dulles Airport): approximately US$5.75 to US$6.25 one way
• I-95 Express Lanes toward Baltimore: approximately US$8 to US$15 total

All of these roads use all-electronic, cashless tolling. Your National rental vehicle comes equipped with a toll device. At the counter you can choose an unlimited toll package (typically US$11 to US$25 per day) or pay per use, where the National rental company bills actual tolls plus a daily processing fee of approximately US$4.95 to US$5.35 per usage day.

E-ZPass is the primary interoperable system across the Mid-Atlantic region surrounding the District of Columbia.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your National car rental in the District of Columbia or on nearby routes into Maryland and Virginia.

Since the District of Columbia itself has no toll roads, most toll charges will occur when you cross into surrounding states. Keep all toll receipts or statements from your rental period.

To claim your cashback:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the signed rental agreement from the National counter, and a receipt or statement showing toll charges paid

Example: if your booking total is US$500, the maximum cashback is US$25. If you paid US$18 in tolls, you receive US$18 back. If you paid US$40, you receive US$25 (the cap). Refunds are issued to your original payment method within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

Renting a car from National in the District of Columbia comes with some of the highest rental-related taxes in the United States. You should Budget for these costs on top of your base rate.

• Rental car surcharge: 10.25%
• Sales tax: 5.75%
• Combined estimated tax and fee load: approximately 16%

In addition to these District of Columbia taxes, National may also collect standard National fees at the counter, including Customer Facility Charges, Concession Recovery Fees, and Vehicle License Recovery Fees. These are standard across the industry and are not unique to National.

Your booking confirmation will show which taxes and fees are included in your prepaid rate and which are due at the counter in the District of Columbia. If your confirmation states that taxes and fees are included, you should not be billed again for those items at the National counter. Hola Car Rentals No Extra Charges© Coverage applies if an undisclosed mandatory charge is added at pickup.

To collect your National car rental in the District of Columbia, you must bring the following physical documents to the counter:

• Your original, unexpired driver's license in the main driver's name
• A major credit card with the driver's name printed on the physical card, for the security deposit hold
• A valid passport or government-issued photo ID (required for international visitors)
• Your booking confirmation or printed voucher
• Round-trip flight or travel tickets if you are visiting from outside the United States

If your driver's license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory at the National counter in the District of Columbia. For licenses in Latin-script languages other than English, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original license.

All documents must be physical originals. Digital copies on a phone or tablet are not accepted. Debit and prepaid cards are not accepted for the security deposit hold.

Yes, a physical major credit card in the main driver's name is required at the National counter in the District of Columbia to cover the security deposit hold.

In the United States, including the District of Columbia, National typically places a hold of approximately US$300 to US$400 on your credit card at pickup. This is a temporary authorization, not a charge, and it reduces your available credit until the hold is released after you return the vehicle.

• The card must be a major credit card (Visa, Mastercard, Amex, etc.) with the driver's name printed on the physical card
• Debit cards, prepaid cards, and virtual or digital-only cards are not accepted for the deposit
• The card must belong to the main driver, not a third party
• Ensure your card is enabled for in-person transactions in the United States and that you have sufficient available credit

After returning the vehicle to the National location in the District of Columbia, the hold is released. Your bank controls how quickly it appears back on your statement, which can take up to 15 business days. Bring a backup credit card in your name in case your primary card is declined.

The minimum age to rent from National in the District of Columbia without a young-renter surcharge is 25. Drivers aged 21 to 24 can rent but will be charged a daily young-renter fee at the counter.

For National in the District of Columbia, the additional driver fee for renters under 25 is approximately US$15 per day plus applicable taxes. This is paid directly at the counter and is not included in your prepaid rate.

• Drivers under 21 are generally not permitted to rent from National in the District of Columbia
• Drivers aged 21 to 24 face a daily surcharge and vehicle class restrictions
• Most premium, full-size, luxury, and specialty vehicle classes are restricted to drivers 25 and older
• Economy, compact, and intermediate categories are typically available to younger renters

The District of Columbia is not New York or Michigan, so there is no state law requiring rentals to drivers under 21. Standard National policy applies. Always confirm age-related restrictions on your booking confirmation before arriving at the counter.

National car rentals in the District of Columbia follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

• At pickup, check the fuel gauge with the National agent and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Union Station location
• Refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive
• Keep your final fuel receipt as proof in case of any dispute

If you return the vehicle to the National location in the District of Columbia with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee.

If the tank was not full at pickup, ask the National agent to record the exact starting level on the agreement. You only need to return it at that same recorded level.

Yes, you can add an additional driver to your National car rental in the District of Columbia, either as part of your rate or by paying a fee at the counter.

For National in the District of Columbia, the additional driver fee is US$15 per day plus applicable taxes when not included in your rate. Check your booking confirmation to see whether an additional driver is already included at no extra cost.

• The additional driver must be present at the National counter at pickup with their own valid driver's license
• If their license uses a non-Latin alphabet, they will also need an International Driving Permit
• The additional driver must meet the same minimum age requirements as the main driver
• Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the rental agreement are covered by the protections included in your booking. Anyone not named on the contract who drives the vehicle may void coverage. If you need to add a driver after pickup, visit the National branch in the District of Columbia to update the agreement in person.

Yes, one-way rentals are possible with National, allowing you to pick up in the District of Columbia and return the vehicle at a different location. However, a drop-off fee may apply depending on your route.

Because National has only one location in the District of Columbia (Washington Union Station at 99 H St NE), one-way options from this location are subject to the partner's availability and pricing for your specific route.

• The drop-off fee is route-specific and varies by destination, vehicle class, and season
• This fee is not included in your prepaid rate and is paid at the counter in the District of Columbia
• Your booking confirmation will show any applicable drop-off fee under the section listing charges due at pickup
• Cross-border one-ways (for example, from the District of Columbia into Canada) may be restricted or carry higher fees

If you change your return location after booking, your rate may be repriced and a new drop-off fee may apply. Always confirm the one-way fee during the booking process before finalizing your reservation.

National car rental in the District of Columbia does not automatically include full insurance coverage in a standard rate. The protections included depend on the rate plan you selected when booking.

The two main coverages to understand for your District of Columbia rental are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the National rental vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to other people while driving the National vehicle in the District of Columbia or surrounding states. Some U.S. states require a minimum level of liability, but not all do

CDW/LDW does not cover third parties, and LIS/ALI/SLI does not cover damage to the rental car itself. You need both for comprehensive protection.

Review your booking confirmation carefully to see which coverages are included in your rate. If you are unsure, check the rate details before arriving at the National counter in the District of Columbia.

Yes, most bookings include travel assistance through Terrawind Global Protection, which can be useful if you experience a medical emergency or other covered incident during your National car rental trip in the District of Columbia or on routes into neighboring Maryland and Virginia.

Core benefits typically include:

• Travel and medical coverage for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This coverage is designed for travelers visiting the District of Columbia from abroad. It does not apply to residents of the United States or Canada.

If you need assistance during your National rental in the District of Columbia, contact Terrawind 24 hours a day:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. This coverage does not replace CDW/LDW for vehicle damage or LIS/ALI/SLI for third-party liability. Check your booking confirmation for the exact terms and limits that apply to your reservation.