National Car Hire
New Brunswick

Hola Car Rentals is a premium partner of the leading car hire companies in New Brunswick, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in New Brunswick.

No. With Hola Car Rentals, all costs and charges for your booking in New Brunswick are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in New Brunswick charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The National counter at Moncton International Airport (YQM) in New Brunswick is located on the baggage claim level inside the terminal. Follow the "Car Hire" signs after collecting your luggage; the counter is walkable from the arrivals area with no shuttle required.

Counter hours at this National location are:

• Monday through Friday: 09:00 to 23:59
• Saturday and Sunday: 11:00 to 23:59

After-hours vehicle returns are available. Park in the designated area on the branch property, lock the vehicle, remove your belongings, and drop the keys in the secured key drop box. After-hours pickups are not available at this location, so plan your arrival within the counter's operating hours.

National also operates at Fredericton Airport (YFC) in Lincoln and Saint John Airport (YSJ) in Saint John, New Brunswick. All three locations follow a similar in-terminal counter setup on the baggage claim level.

No, there are no toll roads in New Brunswick, so you will not encounter any toll charges or toll programmes while driving a National hire car within the province.

Unlike other Canadian provinces such as Ontario, which operates the 407 ETR toll highway, or Prince Edward Island, where the Confederation Bridge charges a round-trip toll of CADUS$ 50.25, New Brunswick roads are completely toll-free. You do not need to enrol in any transponder programme or pay toll-related fees for travel within New Brunswick.

If your National hire itinerary takes you into neighbouring provinces, toll requirements will vary by destination. In that case, verify the toll rules for each province you plan to visit before departure, as policies differ significantly across Canada.

To pick up a National hire car in New Brunswick, you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name (not expired, suspended, or revoked)
• A major credit card with the driver’s name printed on the card, for the security deposit hold
• A valid passport or government-issued photo ID (required for international visitors)
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory. For licences in other non-English scripts, an IDP is strongly recommended as a translation document. The IDP must always be carried alongside your original licence; it is not a standalone document.

All documents must be physical originals. Digital copies are not accepted at the National counter in New Brunswick or at any other hire location.

Yes, the Tolls Cashback benefit is included with all Hola Car Rentals bookings, including National hires in New Brunswick, and it can be especially useful if your trip takes you into other Canadian provinces where tolls apply.

Because New Brunswick itself has no toll roads, you would only accumulate toll charges if you drive your National hire into a province with active toll systems, such as Ontario or Prince Edward Island. The cashback covers up to 5% of your total booking value for tolls paid during the hire period.

To claim your cashback after returning the National vehicle in New Brunswick or elsewhere:

• Email [email protected] within 30 days of vehicle return
• Include your Hola Car Rentals reservation confirmation
• Attach a copy of the hire agreement signed at the National counter
• Provide a receipt or statement showing the toll charges paid

Refunds are issued to the original payment method and typically process within 7 to 10 working days after approval. Submissions received after 30 days are not accepted.

No, National does not operate any off-airport or city centre pickup locations in New Brunswick. All three National locations in the province are situated at airports:

• Moncton International Airport (YQM), located in Dieppe at 777 Aviation Dr
• Fredericton Airport (YFC), located in Lincoln at 2570 Route 102 Hwy
• Saint John Airport (YSJ), in Saint John

If you need a pickup location in a city centre or suburban area of New Brunswick, National does not currently offer that option. Other hire brands operating in New Brunswick maintain broader networks that include off-airport city locations in Moncton, Fredericton, and Saint John, which may be worth considering if you are not arriving by air.

For travellers arriving by plane, the airport-based National counters are conveniently located on the baggage claim level at each terminal, making the pickup process straightforward after landing.

To hire a car from National in New Brunswick, you must be at least 21 years old. Renters between the ages of 21 and 24 may be subject to a young driver surcharge, and certain vehicle classes are restricted for this age group.

Drivers aged 21 to 24 are generally not permitted to hire the following vehicle types at National locations in New Brunswick:

• Luxury cars
• Minivans and 12-passenger vans
• Speciality vehicles
• Full-size SUVs and premium SUVs

The exact daily surcharge amount for young drivers at National in New Brunswick is not published in advance and may vary. Confirm the applicable fee directly with the National counter at your chosen New Brunswick airport at the time of collection.

Any additional driver added to the hire agreement must also meet the minimum age requirement. If an additional driver is under 25, the same restrictions and potential surcharges apply.

When you pick up a National hire car in New Brunswick, the counter agent will place a temporary authorisation hold on your credit card. This is not a charge; it is a hold that reduces your available credit until it is released after you return the vehicle.

For hires in Canada, including National locations in New Brunswick, the typical hold amount ranges from CADUS$ 300 to CADUS$ 500 for standard vehicle classes. Some locations may hold up to approximately CADUS$ 750. Premium or speciality vehicles may carry higher holds.

Important requirements for the deposit at the National counter in New Brunswick:

• The credit card must be a major credit card (not a debit or prepay card)
• The card must be in the main driver’s name with the name printed on the card
• The card must have sufficient available credit to cover the hold plus any expected charges
• Virtual or single-use card numbers are not accepted

After you return the National vehicle in New Brunswick, the hold is released. Your bank or card issuer controls how quickly the credit reappears on your account, which can take up to 15 working days.

Yes, you can add an additional driver to your National hire in New Brunswick, either as part of your rate or by paying a fee at the counter.

For National in New Brunswick, the additional driver fee when not included in your rate is CADUS$ 15 per day plus applicable taxes. Check your booking confirmation to see whether your rate already includes one additional driver at no extra cost.

Requirements for adding a driver at the National counter in New Brunswick:

• The additional driver must be physically present at collection
• They must present a valid driver’s licence
• They must meet the minimum age requirement (21 years old in New Brunswick)
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the hire agreement are covered by the vehicle’s protections, including CDW/LDW and liability coverage. If someone drives the National hire in New Brunswick without being named on the contract, coverage may be void and additional charges could apply.

Yes, most Hola Car Rentals bookings include Travel Assistance provided by Terrawind Global Protection, which can be valuable during a National hire in New Brunswick, particularly if you experience a medical emergency or need legal support after an accident on a remote provincial road.

Core benefits typically included are:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day during your National hire in New Brunswick, call +1 888 980 9992 (toll-free) or contact Terrawind via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit does not apply to Canadian residents or US residents. It is designed for travellers visiting New Brunswick from outside North America. It also does not cover damage to the National hire vehicle itself; that is handled by CDW/LDW coverage. Always review your booking confirmation for the exact terms and coverage limits that apply to your reservation.

No, after-hours pickups are not available at National locations in New Brunswick. You must arrive during the counter's operating hours to collect your vehicle.

At Moncton International Airport, the National counter is open Monday through Friday from 09:00 to 23:59, and on Saturday and Sunday from 11:00 to 23:59. Specific hours for the Fredericton Airport and Saint John Airport National locations are not published, so contact those locations directly to confirm before your arrival.

If your flight is delayed by less than 24 hours from your original collection time, National will generally hold your reservation. If the delay exceeds 24 hours, contact Hola Car Rentals support as soon as possible via WhatsApp at +1 (786) 999-8312 or by email at [email protected].

After-hours vehicle returns are available at the Moncton and Fredericton National locations in New Brunswick. Park in the designated area, lock the vehicle, remove all belongings, and deposit the keys in the secured drop box on the property.

National hires in New Brunswick follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for a smooth fuel return at any National location in New Brunswick:

• At collection, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles or 15 km of the return airport in New Brunswick to avoid the gauge dropping before you arrive
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns at Moncton or Fredericton airports, leave the receipt in the key envelope and keep a photo of the full gauge

If you return the National vehicle in New Brunswick with less than a full tank, you may be charged for the fuel shortfall at the hire company's refuelling rate, which is typically higher than the pump price, plus a refuelling service fee. Returning the tank full is always the most cost-effective option.

Yes, provincial law in Canada requires every hire vehicle to carry third-party liability cover, so a statutory minimum level of liability protection is included by default when you hire from National in New Brunswick through Hola Car Rentals.

This statutory liability follows the vehicle and covers bodily injury and property damage you may cause to others while driving the National hire in New Brunswick. It does not cover:

• Damage to the National hire vehicle itself (that requires CDW/LDW)
• Your own injuries or those of your passengers (that requires Personal Accident Insurance)
• Your personal belongings (that requires Personal Effects Cover)

If you want cover above the provincial minimum, you can add supplementary liability insurance (LIS/ALI/SLI) to your booking. This raises the limit of protection for third-party claims and is available as an optional add-on when booking your National hire in New Brunswick through Hola Car Rentals. Review your booking confirmation to confirm which liability limits are included in your chosen rate.

Yes, you can generally drive your National hire car from New Brunswick into other Canadian provinces, but there are important considerations to review before crossing provincial borders.

Key points to confirm before driving out of New Brunswick:

• Check your hire agreement for any geographic restrictions; some vehicle classes or rate types may limit cross-provincial travel
• New Brunswick has no toll roads, but neighbouring provinces may have tolls. Prince Edward Island charges a round-trip toll of CADUS$ 50.25 for the Confederation Bridge, and Ontario operates the 407 ETR toll highway
• If you accumulate toll charges in another province while driving the National hire, you can claim Hola Car Rentals Tolls Cashback of up to 5% of your booking total by submitting receipts within 30 days of return
• Your CDW/LDW and liability cover generally follow the vehicle across Canadian provinces, but confirm with the National counter in New Brunswick that your specific rate has no territorial exclusions

Cross-border travel into the United States in a Canadian National hire is subject to separate rules and is often restricted or requires prior authorisation. Confirm this directly with the National location in New Brunswick before your trip.