VERIFIED REVIEWS
Frequently Asked Questions
What does my Hola Car Rentals booking with Hertz in Oklahoma City include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car rental brands operating in Oklahoma City, including Hertz, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected Hertz rental experience and peace of mind throughout your trip in Oklahoma City.
Will I face unexpected charges at the Hertz counter in Oklahoma City when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your Hertz booking in Oklahoma City are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Hertz counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Hertz counter in Oklahoma City charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Hertz to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
How do I pick up my Hertz rental car at Oklahoma City Will Rogers World Airport?
At Oklahoma City Will Rogers World Airport (OKC), the Hertz counter is not inside the terminal. After collecting your bags, follow airport signs to the rental car shuttle area and board the Hertz shuttle, which takes you to the off-airport facility at 5201 S Meridian Ave, Oklahoma City, OK 73119.
Once at the counter, you complete your paperwork and then select your vehicle on-site. Budget roughly 20 to 45 minutes from the time you leave the terminal to account for the shuttle wait, counter processing, and vehicle check.
If you prefer to skip the shuttle, Hertz also has city locations in Oklahoma City, including 6605 NW Expressway (OK 73132), where you walk directly to the counter with no shuttle required. Counter hours differ by location, so confirm your pickup time matches the branch schedule before booking.
What are the Hertz counter hours at Oklahoma City airport and city locations?
Hertz operates multiple locations in Oklahoma City, and hours vary by branch.
- Airport location (5201 S Meridian Ave, OKC): Monday through Friday and Sunday, approximately 08:00 to midnight; Saturday approximately 07:30 to 22:00.
- 3300 S Meridian (city location): Monday, Wednesday, Thursday, and Friday approximately 07:30 to 22:00; Tuesday approximately 07:00 to 17:00.
- 6605 NW Expressway: confirm hours directly, as they may differ from the airport branch.
Hours can change on public holidays, so always verify against your booking confirmation before you travel. If your flight lands close to closing time, plan accordingly, as Hertz in Oklahoma City does not have confirmed after-hours pickup arrangements listed for these locations. Arriving during operating hours avoids delays and potential forfeiture of your reservation.
What documents do I need to pick up a Hertz rental car in Oklahoma City?
To collect your Hertz rental in Oklahoma City, bring all of the following physical documents:
- Your original, unexpired driver's license in the main driver's name.
- An International Driving Permit (IDP) if your license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. The IDP is a translation only and must be carried alongside your original license.
- A major credit card with the driver's name printed on the physical card, used for the security deposit hold.
- Your passport or valid government-issued photo ID.
- Your booking confirmation or printed voucher.
- Round-trip flight or cruise tickets (required for visitors from outside the United States).
Digital documents are not accepted at the Hertz counter in Oklahoma City. Debit and prepaid cards cannot be used for the security deposit hold. If your primary card is declined, a backup credit card in your own name is strongly recommended.
Does Hola Car Rentals offer Tolls Cashback for Hertz rentals in Oklahoma City?
Yes, all Hola Car Rentals bookings, including Hertz rentals in Oklahoma City, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your rental.
Oklahoma City sits near several turnpikes managed by the Oklahoma Turnpike Authority, including the Turner Turnpike (I-44 toward Tulsa) and the H.E. Bailey Turnpike (I-44 toward Lawton). If you drive any of these roads in your Hertz vehicle, you can claim cashback on the tolls you pay.
To claim after returning your Hertz vehicle in Oklahoma City, email [email protected] within 30 days of return with:
- Your Hola Car Rentals reservation confirmation.
- A copy of the rental agreement signed at the Hertz counter.
- A receipt or statement showing the toll charges paid.
Refunds are issued to your original payment method and typically process within 7 to 10 business days after approval. Late submissions beyond 30 days are not accepted.
How do toll roads work for Hertz rentals in Oklahoma City?
Oklahoma City is surrounded by several turnpikes operated by the Oklahoma Turnpike Authority, including the Turner Turnpike (I-44 to Tulsa, 88 miles), the H.E. Bailey Turnpike (I-44 to Lawton), and the Will Rogers Turnpike. These roads accept both cash at toll booths and electronic payment via PIKEPASS, Oklahoma's transponder system. Note that E-ZPass is not accepted on Oklahoma turnpikes.
Your Hertz vehicle in Oklahoma City will include an electronic toll device. At the counter you can choose between:
- An unlimited toll package at a fixed daily rate (typically US$11 to US$25 per day depending on location), which covers all tolls through the device.
- Pay-per-use billing, where Hertz charges you the actual toll amount plus an administrative or processing fee per usage day (often around US$4.95 to US$5.35 per day, capped per rental), billed after the rental ends.
If you prefer to avoid rental company toll fees entirely, you can purchase or transfer a personal PIKEPASS before your trip, which also qualifies you for discounted toll rates. Inform the Hertz counter in Oklahoma City at pickup so they can deactivate the vehicle's default device and prevent duplicate charges.
How much is the security deposit for a Hertz rental in Oklahoma City?
When you pick up your Hertz rental in Oklahoma City, the counter places a temporary authorization hold on your credit card. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount can vary based on the vehicle class, rental duration, and location.
A few important points to keep in mind:
- The hold is not a charge. It reduces your available credit temporarily and is released after you return the vehicle.
- Your bank controls how quickly the hold disappears after release, which can take up to 15 business days.
- Only a major credit card with the driver's name printed on the physical card is accepted. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit at the Hertz counter in Oklahoma City.
- Premium or specialty vehicle classes may carry a higher hold amount.
Bring a backup credit card in your own name in case your primary card is declined, and notify your bank of your travel plans to prevent fraud blocks on the authorization.
Can I add an additional driver to my Hertz rental in Oklahoma City?
Yes, you can add an additional driver to your Hertz rental in Oklahoma City, either as part of your rate or for a fee paid at the counter.
When a fee applies, Hertz charges approximately US$13.50 per rental day plus taxes, with a maximum cap of US$189 plus taxes for the rental period. Check your booking confirmation to see whether an additional driver is already included in your rate.
Requirements for adding a driver at the Hertz counter in Oklahoma City:
- The additional driver must be present at pickup with a valid driver's license.
- If their license uses a non-Latin alphabet, an International Driving Permit is also required.
- They must meet the minimum age requirements. Drivers under 25 may be subject to a young-driver surcharge.
- Both the main driver and the additional driver must sign the rental agreement.
Only drivers listed on the Hertz rental agreement in Oklahoma City are covered by protections such as CDW/LDW. Anyone not named on the contract who drives the vehicle may void those protections.
Can drivers under 25 rent a car with Hertz in Oklahoma City?
Yes, drivers aged 21 to 24 can rent a car with Hertz in Oklahoma City, but a young-driver surcharge applies and certain vehicle classes are restricted.
In Oklahoma, the standard minimum age is 25 for surcharge-free rentals. Drivers aged 21 to 24 are permitted but will pay an additional daily fee at the Hertz counter in Oklahoma City. Vehicle classes such as full-size, SUVs, minivans, convertibles, luxury, and premium categories are typically restricted to drivers 25 and older.
Drivers under 21 are generally not accepted at Hertz locations in Oklahoma City outside of states with specific legal exceptions (New York and Michigan). Oklahoma does not have such an exception.
To minimize costs as a younger driver, consider selecting an economy, compact, or intermediate sedan or SUV, which are the categories most commonly available to under-25 renters. All standard document and credit card requirements still apply regardless of age.
What travel assistance is included with a Hertz booking in Oklahoma City?
Most Hola Car Rentals bookings, including Hertz rentals in Oklahoma City, include travel assistance provided by Terrawind Global Protection. This benefit is particularly useful if you experience a medical emergency or accident while driving Oklahoma City's turnpikes or rural highways far from a major hospital.
Core benefits typically include:
- Travel and medical coverage for up to 5 passengers.
- Legal assistance in the event of a road accident.
- Compensation for baggage lost by the airline.
- Flight cancellation insurance.
To use the assistance, call +1 888 980 9992 (toll-free, available 24/7) or contact WhatsApp at +1 208 910 1001. Provide your full name, your Hola Car Rentals confirmation number, your location in Oklahoma City or surrounding area, and a brief description of the situation.
Important: this benefit does not apply to residents of the United States or Canada. It covers non-North American travelers only. It also does not cover damage to the Hertz rental vehicle itself, which is handled separately by CDW/LDW coverage.
What is the fuel policy for Hertz rentals in Oklahoma City?
Hertz rentals in Oklahoma City follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.
Steps to follow:
- At pickup, check the fuel gauge with the Hertz agent and confirm the starting level is recorded on the rental agreement.
- Take a photo of the dashboard showing the odometer and fuel gauge.
- Refuel within approximately 10 miles of the return location before dropping off the vehicle.
- Keep your final fuel receipt as proof in case of any dispute.
If you return the Hertz vehicle in Oklahoma City with less fuel than recorded at pickup, you may be charged for the shortfall at the partner's refueling rate, which is typically higher than the retail pump price, plus a service fee.
If the vehicle was not full at pickup, ask the Hertz agent to note the exact level on the agreement. You are then only required to return it at that same level, not a full tank.
Are there one-way rental options with Hertz in Oklahoma City?
Yes, one-way rentals with Hertz in Oklahoma City are possible, allowing you to pick up at one location and return at a different one, such as picking up at Will Rogers World Airport and dropping off in Tulsa or another city.
A drop-off fee may apply depending on the route. This fee is route-specific and varies by distance, vehicle class, and season. You will see any applicable drop-off fee listed under the "To pay at destination" section during the Hola Car Rentals booking process, so there are no surprises at the Hertz counter in Oklahoma City.
A few things to keep in mind:
- Same-city pickups and returns (for example, airport to a downtown Oklahoma City Hertz location) often carry no drop-off fee.
- Long-distance or cross-state one-ways typically do carry a fee.
- Cross-border one-ways (for example, Oklahoma City to another country) may be restricted or require special authorization from Hertz.
If you change your return location after booking, the rental may be repriced and the drop-off fee recalculated.
Does driving in downtown Oklahoma City require any special preparation for Hertz renters?
Yes, driving a Hertz rental in downtown Oklahoma City requires some awareness of ongoing road changes that can catch first-time visitors off guard.
The city is actively converting several wide, historic one-way streets into two-way streets. This means you may encounter:
- Narrowed lanes where wide roads previously had six lanes of one-way traffic.
- Mismatched or transitional signage during the conversion period.
- New bike lanes, curb extensions, and on-street parking that reduce available road width.
- Sections of the same street operating differently depending on which block you are on.
Oklahoma City also uses a rigid grid addressing system with alphabetical east-west streets, which can be unfamiliar if you are accustomed to numbered grids or radial city layouts. Using a GPS or navigation app is strongly recommended when driving your Hertz rental in Oklahoma City, particularly in and around the downtown core.
There are no congestion charges, emissions zones, or city-center driving fees in Oklahoma City, so no additional permits or passes are needed beyond standard toll road preparation.
What insurance options should I consider for my Hertz rental in Oklahoma City?
When picking up your Hertz rental in Oklahoma City, two main types of coverage are worth understanding before you arrive at the counter.
Collision Damage Waiver (CDW/LDW) covers damage to the Hertz vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your booking confirmation explicitly states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.
Third-Party Liability (LIS/SLI/ALI) covers bodily injury and property damage you may cause to others while driving. In Oklahoma, state-minimum liability is not universally mandated for rental companies in the same way as some other states, so confirming your liability coverage before driving on Oklahoma City roads and turnpikes is important.
Key points to check before your Hertz pickup in Oklahoma City:
- Review your booking confirmation to see which coverages are already included in your rate.
- Confirm the deductible or excess amount for CDW/LDW on the rental agreement at the counter.
- Ensure all drivers listed on the Hertz agreement in Oklahoma City are named, as coverage applies only to named drivers.
- CDW/LDW typically excludes tires, undercarriage, and roof damage unless a specific add-on is purchased.
- Choosing a selection results in a full page refresh.
- Opens in a new window.
Suggested Currencies
- $ USD - United States Dollar
- € EUR - Euro
Country
-
United States - English
-
United States - Spanish
-
United States - Portuguese (Brazil)
-
United States - French
-
United States - Italian
Other Countries
-
Albania
-
Algeria
-
Andorra
-
Angola
-
Antigua & Barbuda
-
Argentina
-
Australia
-
Austria
-
Bahamas
-
Bahrain
-
Bangladesh
-
Barbados
-
Belgium
-
Belize
-
Benin
-
Bermuda
-
Bolivia
-
Bosnia & Herzegovina
-
Botswana
-
Brazil
-
British Virgin Islands
-
Bulgaria
-
Burkina Faso
-
Burundi
-
Cameroon
-
Canada
-
Cape Verde
-
Cayman Islands
-
Central African Republic
-
Chad
-
Chile
-
Colombia
-
Comoros
-
Congo - Brazzaville
-
Congo - Kinshasa
-
Costa Rica
-
Côte d’Ivoire
-
Croatia
-
Curaçao
-
Cyprus
-
Czechia
-
Denmark
-
Djibouti
-
Dominica
-
Dominican Republic
-
Ecuador
-
Egypt
-
El Salvador
-
Equatorial Guinea
-
Eritrea
-
Estonia
-
Eswatini
-
Ethiopia
-
Finland
-
France
-
Gabon
-
Gambia
-
Germany
-
Ghana
-
Greece
-
Grenada
-
Guatemala
-
Guinea
-
Guinea-Bissau
-
Guyana
-
Haiti
-
Honduras
-
Hong Kong SAR
-
Hungary
-
Iceland
-
India
-
Iraq
-
Ireland
-
Israel
-
Italy
-
Jamaica
-
Japan
-
Jordan
-
Kenya
-
Kuwait
-
Latvia
-
Lebanon
-
Lesotho
-
Liberia
-
Libya
-
Liechtenstein
-
Lithuania
-
Luxembourg
-
Madagascar
-
Malawi
-
Mali
-
Malta
-
Mauritania
-
Mauritius
-
Mexico
-
Moldova
-
Monaco
-
Montenegro
-
Morocco
-
Mozambique
-
Namibia
-
Netherlands
-
New Zealand
-
Nicaragua
-
Niger
-
Nigeria
-
Norway
-
Oman
-
Palestinian Territories
-
Panama
-
Paraguay
-
Peru
-
Philippines
-
Poland
-
Portugal
-
Qatar
-
Romania
-
Russia
-
Rwanda
-
San Marino
-
São Tomé & Príncipe
-
Saudi Arabia
-
Senegal
-
Serbia
-
Seychelles
-
Sierra Leone
-
Singapore
-
Sint Maarten
-
Slovakia
-
Slovenia
-
Somalia
-
South Africa
-
South Korea
-
South Sudan
-
Spain
-
St. Lucia
-
St. Vincent & Grenadines
-
Sudan
-
Sweden
-
Switzerland
-
Taiwan
-
Tanzania
-
Togo
-
Trinidad & Tobago
-
Tunisia
-
Türkiye
-
Turks & Caicos Islands
-
Uganda
-
Ukraine
-
United Arab Emirates
-
United Kingdom
-
United States
-
Uruguay
-
Vatican City
-
Venezuela
-
Yemen
-
Zambia
-
Zimbabwe