Dollar Car Rental
Honolulu

Hola Car Rentals is the only premium partner of the top car rental brands operating in Honolulu, including Dollar, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Dollar rental experience and peace of mind throughout your trip in Honolulu.

No. With Hola Car Rentals, all costs and charges for your Dollar booking in Honolulu are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Dollar counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Dollar counter in Honolulu charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Dollar to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Honolulu International Airport (HNL), Dollar car rental pickups do not happen inside the terminal. All rental brands, including Dollar, operate from the Consolidated Rental Car facility (CONRAC) located off the main terminal buildings.

Here is how to get there after landing in Honolulu:

• After collecting your baggage, follow the Rental Car or CONRAC Shuttle signs inside the terminal
• Board the free shuttle bus to CONRAC. If you arrive at Terminal 2, you also have the option to walk via signed pedestrian paths
• The shuttle ride takes approximately 5 to 10 minutes, and the walk from Terminal 2 is roughly half a mile
• Once at CONRAC, follow signage to the Dollar counter and proceed to the vehicle bay after completing paperwork

Plan for approximately 10 to 15 minutes from the curb to the Dollar counter, not counting any wait at baggage claim. The CONRAC shuttle typically operates from around 04:00 to midnight. Bring your booking confirmation, a physical major credit card in the main driver's name, and all required documents to the Dollar counter in Honolulu.

No, there are no toll roads, toll bridges, or toll tunnels anywhere in Hawaii, including Honolulu. Dollar rental car drivers in Honolulu will not encounter any cashless toll lanes, transponder requirements, or congestion charges of any kind.

Unlike many U.S. mainland destinations, Hawaii has no electronic toll systems such as E-ZPass or SunPass, and there are no city-center driving fees similar to those found in other major cities. This means:

• No toll transponder program is needed or offered for driving in Honolulu
• No pay-per-use toll charges will appear on your Dollar rental invoice after return
• No congestion zones or emissions-based road fees apply

If your trip extends beyond Honolulu to other U.S. destinations where tolls do apply, Hola Car Rentals includes Tolls Cashback on every booking, allowing you to claim up to 5% of your total booking value back for tolls paid during your rental period. For driving entirely within Honolulu and the island of Oahu, however, toll costs are simply not a factor with your Dollar rental.

To pick up your Dollar rental car in Honolulu, you must present the following physical documents at the counter:

• A valid, original driver's license in the main driver's name
• A physical major credit card with the driver's name printed on the card, used for the security deposit hold
• A passport if you are visiting from outside the United States
• Your booking confirmation
• Proof of return travel such as a flight or cruise ticket, required if paying with a debit card

If your driver's license is not written in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), you must also bring a current International Driving Permit (IDP) accompanied by your original license. The IDP alone is not accepted as a standalone document.

All documents presented at the Dollar counter in Honolulu must be physical originals. Digital copies or screenshots on a phone are not accepted. A security hold will be placed on your credit card at pickup; the amount varies by vehicle class and location. Debit cards are generally not accepted for the deposit hold.

Yes, Hola Car Rentals includes Tolls Cashback on every booking, including Dollar rentals in Honolulu, even though Honolulu itself has no toll roads.

Because Hawaii has no toll infrastructure, most Dollar customers renting in Honolulu will not incur any toll charges during their stay on Oahu. However, if your travel plans take you to other U.S. destinations before or after Honolulu where tolls do apply, the Tolls Cashback benefit can reimburse you up to 5% of your total Hola Car Rentals booking value for tolls paid during the rental period.

To claim your cashback after returning your Dollar rental:

• Email [email protected] within 30 days of vehicle return
• Include your Hola Car Rentals reservation confirmation, the signed rental agreement, and a receipt or statement showing toll charges paid
• Use the subject line: Tolls Cashback, followed by your reservation number

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

Renting a Dollar car at Honolulu International Airport (HNL) involves several location-specific fees on top of the base rate. These are standard charges tied to the airport and the state of Hawaii, not unique to Dollar alone.

Typical fees that may apply to airport Dollar rentals in Honolulu include:

• Hawaii General Excise Tax (GET) of 4.712%
• Honolulu County Surcharge of 0.5%
• Airport Concession Recovery Fee of approximately US$4.50 per day
• Customer Facility Charge (CFC) of approximately US$4.50 per day, specific to HNL
• Vehicle weight-based taxes ranging from approximately US$0.40 to US$3.50 per day depending on vehicle class

These charges can add 10% to 15% above the base rental rate. Your booking confirmation will show which taxes and fees are included in your prepaid rate and which are due at the Dollar counter in Honolulu at pickup. If your confirmation states that taxes and fees are included, you should not be billed separately for those items at the counter.

Yes, a physical major credit card in the main driver's name is required at the Dollar counter in Honolulu. The card must have the driver's name printed on it and must be presented in person at pickup.

The credit card is used to place a temporary security hold, which is not a charge but reduces your available credit until the rental is closed and your bank releases the authorization. In the United States, typical holds range from approximately US$300 to US$400 for standard vehicles, though the exact amount varies by vehicle class and location.

Important things to know about the credit card requirement for your Dollar rental in Honolulu:

• Digital wallets such as Apple Pay or Google Pay are not accepted for the deposit hold
• Virtual or single-use card numbers are not accepted
• Prepaid cards and debit cards are not accepted for the security hold
• The card must belong to the main driver, not a third party

It is a good idea to bring a backup credit card in your own name in case your primary card is declined. Notify your bank of your travel plans to avoid fraud blocks on an in-person authorization in Honolulu.

Yes, Dollar charges a daily young driver surcharge for renters between the ages of 20 and 24 in Honolulu. The fee is approximately US$27.00 per day plus applicable taxes, per person.

Renters who are 25 years old or older are not subject to any age-based surcharge when picking up a Dollar rental in Honolulu. Key points to keep in mind:

• The surcharge applies daily for the full duration of the rental
• Vehicle class restrictions also apply to younger drivers; categories such as luxury, premium, full-size SUV, minivan, and convertible are typically restricted to renters aged 25 and above
• Economy, compact, and intermediate vehicles are generally available to renters aged 20 to 24
• The young driver fee is paid at the Dollar counter in Honolulu at pickup and is not included in the prepaid booking total

If you are between 20 and 24, Budget for this daily surcharge when comparing total rental costs in Honolulu. Renters under 20 are generally not eligible to rent from Dollar in the United States.

It depends on your license. For a Dollar rental in Honolulu, an International Driving Permit (IDP) is required if your driver's license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script.

If your license is in English or uses a Latin alphabet, an IDP is not mandatory, though it is recommended as a helpful translation document. Here is a quick summary of the rules:

• License in English or Latin alphabet: IDP recommended but not required
• License in a non-Latin script (Arabic, Chinese, Japanese, Cyrillic, etc.): IDP is required alongside your original license
• The IDP is a translation document only and cannot be used without your original license
• Photocopies or digital versions of the IDP are not accepted at the Dollar counter in Honolulu
• The IDP must be obtained in your home country before traveling

All visitors renting from Dollar in Honolulu must also present a valid passport in the same name as the driver's license. Make sure all documents are physical originals, as digital copies are not accepted at the counter.

Most Hola Car Rentals bookings, including Dollar rentals in Honolulu, include travel assistance coverage provided by Terrawind Global Protection. This benefit is particularly useful if you experience a medical emergency or other travel disruption while driving around Oahu.

Core benefits typically included are:

• Travel and medical coverage for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

If you need assistance while in Honolulu, contact the provider 24 hours a day, 7 days a week:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

When calling, have your full name and your Hola Car Rentals confirmation number ready. Please note that this coverage does not apply to residents of the United States or Canada. It also does not cover damage to the Dollar rental vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/SLI). Check your booking confirmation for the exact terms and coverage limits that apply to your reservation.

Yes, you can add an additional driver to your Dollar rental in Honolulu, but the additional driver must be present at the counter at the time of pickup to sign the rental agreement and show a valid driver's license.

Whether there is a fee depends on your booking rate:

• If your Hola Car Rentals confirmation states that an additional driver is included, the first extra driver is free of charge
• If not included, Dollar charges approximately US$13.50 per rental day plus taxes for each additional driver, with a maximum cap of US$189 plus taxes for the rental period

Requirements for any additional driver on a Dollar rental in Honolulu:

• Must be physically present at the Dollar counter in Honolulu at pickup
• Must present a valid driver's license (and an IDP if the license uses a non-Latin alphabet)
• Must meet the minimum age requirements; a young driver surcharge may apply if the additional driver is between 20 and 24 years old
• Must sign the rental agreement before driving the vehicle

Only drivers listed on the rental agreement are covered by the rental protections. Anyone not named on the contract who drives the vehicle may void your coverage.

Dollar rentals in Honolulu follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it with a full tank to avoid refueling charges.

This is especially important in Honolulu because Hawaii fuel prices are significantly higher than the U.S. mainland average, typically ranging from US$4.50 to US$5.00 per gallon. If Dollar refuels the car on your behalf, the rate charged is usually higher than the pump price and includes an additional service fee.

Tips for managing fuel on your Dollar rental in Honolulu:

• Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
• Note that many gas stations in Honolulu close by 10:00 pm, so plan your final refuel before late evening
• Take a photo of the fuel gauge and odometer at pickup and again after your final fill-up as evidence
• Keep your last fuel receipt showing the station address, date, and time
• If the vehicle was not full at pickup, confirm the starting level is recorded on the rental agreement and return it at that same level

Returning your Dollar rental in Honolulu with a full tank is the most cost-effective approach given local fuel prices.

Yes, one-way rentals are possible with Dollar, but availability and fees depend on the specific route and vehicle class. Returning a Dollar rental from Honolulu to a location on a different island or on the U.S. mainland may involve a one-way drop-off fee.

Key things to know about one-way Dollar rentals from Honolulu:

• A drop-off fee applies when you return the vehicle to a different location than where you picked it up
• The fee amount varies by route, distance, vehicle class, and season
• Cross-island returns within Hawaii may be restricted or carry higher fees due to the island geography
• The drop-off fee is listed under the To Pay at Destination section during the booking process on the Hola Car Rentals website
• This fee cannot be prepaid and is settled at the Dollar counter in Honolulu or at the return location

If you need to change your return location after booking, contact support as soon as possible, since route changes can reprice the rental and affect fee amounts. Review your booking confirmation carefully to confirm whether a drop-off fee applies to your specific Honolulu itinerary before finalizing your reservation.

The insurance and protection options included with your Dollar rental in Honolulu depend on the rate plan you selected when booking through Hola Car Rentals. It is important to review your booking confirmation carefully to understand exactly what is covered.

Common coverage types relevant to a Dollar rental in Honolulu:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Dollar rental vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible
• Third-Party Liability (LIS/SLI/ALI): covers bodily injury and property damage you may cause to other people or vehicles while driving. Some U.S. states require a minimum level of liability coverage; confirm whether it is included in your Honolulu rate
• CDW/LDW does not cover third-party liability, and LIS/SLI does not cover damage to the Dollar vehicle itself. These are separate protections

CDW/LDW does not cover prohibited use such as off-road driving, driving under the influence, or use by an unnamed driver. All additional drivers must be listed on the Dollar rental agreement in Honolulu to remain covered. Check your Hola Car Rentals confirmation for the specific deductible amounts and any exclusions that apply to your booking.