VERIFIED REVIEWS
Frequently Asked Questions
What does my Hola Car Rentals booking with Budget in Greer include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car hire brands operating in Greer, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Greer.
Will I face unexpected charges at the Budget counter in Greer when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your booking in Greer are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Greer charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Budget counter at Greenville-Spartanburg Airport in Greer?
The Budget counter at Greenville-Spartanburg International Airport (GSP) in Greer is located inside the terminal at 1960 GSP Drive, Greer, SC 29651. No shuttle or consolidated hire centre is required.
After your flight lands, the process is straightforward:
- Deplane and make your way to baggage reclaim on the lower level of the terminal
- The Budget counter is located near baggage reclaim on that same lower level
- After completing paperwork at the counter, walk a short distance to the vehicle lot
From wheels-down to driving away, plan for roughly 30 to 60 minutes total, accounting for deplaning (10 to 15 minutes), baggage reclaim (10 to 20 minutes), counter processing (10 to 15 minutes), and the short walk to your vehicle. Actual times vary depending on flight delays and queue length at the Budget desk.
What are the Budget counter hours at GSP Airport in Greer?
The Budget counter at Greenville-Spartanburg International Airport (GSP) in Greer is open daily from 7:00 AM to 12:00 AM (midnight), seven days a week.
A 24-hour key drop is available for after-hours vehicle returns, so you can return your Budget hire outside of staffed hours without issue. However, unstaffed after-hours collection is not available, so if your flight arrives after midnight, plan accordingly.
If your flight is delayed by less than 24 hours from your original pickup time, Budget will hold your reservation. For delays exceeding 24 hours, contact support as soon as possible, since bookings held beyond that window may be forfeited without a refund.
Are there toll roads near Greer, SC that I should know about for my Budget hire?
Yes, there is one toll road relevant to drivers hiring a Budget vehicle in Greer: the Southern Connector, a 16-mile stretch connecting I-185 to I-385 near Greenville.
Key details about tolls on this route:
- The electronic toll system used is PalPass (also called Palmetto Pass)
- Cash is accepted at some ramps (exact change required at Highway 20 and Fork Shoals Road ramps)
- Credit and debit cards (Visa, Mastercard, Discover, AMEX) are accepted at mainline plazas only; PIN debit cards are not accepted
- Toll costs for a standard car range from a minimum of US$ 0.075 up to US$ 3.00 for the full 16-mile route (two toll points)
At the Budget counter in Greer, you can enrol in an optional electronic toll programme (typically US$ 3.95 to US$ 4.95 per day, capped per hire period) that lets you use electronic lanes without a personal transponder. If you skip enrolment and drive through a cashless lane, Budget will bill the toll at the highest undiscounted rate plus an administrative fee, which can be significantly higher than paying directly.
How does Tolls Cashback work for Budget hires in Greer?
All Hola Car Rentals bookings, including Budget hires picked up in Greer, include Tolls Cashback: you can get up to 5% of your total booking value back for tolls paid during your hire.
This is especially useful if you drive the Southern Connector near Greer, where tolls can add up over a multi-day hire.
To claim your cashback:
- Email [email protected] within 30 days of returning your Budget vehicle
- Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
- Attach your Hola Car Rentals reservation confirmation, the signed hire agreement from the Budget counter, and a receipt or statement showing the toll charges paid
The refund is calculated as the lesser of the actual tolls paid or 5% of your booking total. For example, if your booking total is US$ 400, the cap is US$ 20. If you paid US$ 12 in tolls on the Southern Connector, you receive US$ 12 back. Refunds are issued to your original payment method within 7 to 10 working days after approval. Late submissions (after 30 days) are not accepted.
What documents do I need to pick up my Budget hire in Greer?
To collect your Budget hire in Greer, you must present the following physical documents at the counter:
- A valid, original driver’s licence (not a digital copy)
- A major credit card in the main driver’s name, with the driver’s name printed on the physical card, for the authorisation hold
- A passport or valid government-issued photo ID
- Your booking confirmation or printed voucher
- Round-trip flight tickets (required for visitors arriving from abroad)
If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or a Latin alphabet, an IDP is recommended but not strictly required.
All documents must be physical originals. Digital versions shown on a phone or tablet are not accepted at the Budget counter in Greer. Bring a backup credit card in your name as well, in case your primary card is declined for the authorisation hold.
Is a credit card required to pick up a Budget vehicle in Greer?
Yes, a physical major credit card in the main driver’s name is required to pick up your Budget hire in Greer. The card must have the driver’s name printed on it and carry sufficient available credit to cover the security deposit hold.
Important points to bear in mind:
- Debit cards and prepaid cards are not accepted for the security deposit, even if you prepaid your booking online
- Virtual or single-use card numbers are not accepted; you must present the physical card
- The hold placed on your card at the Budget counter in Greer is typically around US$ 300 to US$ 400 for a standard vehicle, though the exact amount is set by Budget and may vary by vehicle class
- The hold reduces your available credit until Budget releases it after return; your bank may take up to 15 working days to reflect the release
If your primary card is declined, you may use a second credit card in your own name. A third-party’s card is never accepted. Notify your bank of your travel plans before arriving in Greer to avoid fraud blocks on the authorisation.
What is the young driver surcharge for Budget hires in Greer?
Yes, Budget charges a young driver surcharge for renters under 25 years old at the Greer location. In the United Kingdom, the standard Budget fee is GBP 13 per hire day plus applicable taxes, capped at GBP 65 plus taxes for the hire period.
Additional rules that apply to under-25 drivers hiring a Budget vehicle in Greer:
- The minimum age to hire is 21 (drivers under 21 cannot hire)
- Certain vehicle classes are restricted to drivers 25 and older, including full-size, SUV, minivan, luxury, premium, and convertible categories
- Economy, compact, and intermediate vehicles are generally available to drivers aged 21 to 24
One exception: if you are a resident or citizen of Latin America or the Caribbean, aged 21 to 24, and your Hola Car Rentals confirmation explicitly states the underage fee is waived, Budget in Greer may waive this surcharge for the main driver on eligible vehicle categories. This exception does not apply to additional drivers aged 21 to 24, and it does not apply to travellers from Europe, Asia, or other regions.
How do I add an additional driver to my Budget hire in Greer?
Yes, you can add an additional driver to your Budget hire in Greer, either as an included benefit or for a fee, depending on your rate.
Check your booking confirmation first. If it states "Additional driver free of charge," the first extra driver is included at no cost. If it is not included, Budget charges GBP 13 per hire day plus taxes, capped at GBP 65 plus taxes.
To add a driver at the Budget counter in Greer:
- The additional driver must be present at pickup with their valid driver’s licence
- If their licence uses a non-Latin alphabet (Arabic, Chinese, Cyrillic, etc.), they must also bring an International Driving Permit
- Both the main driver and the additional driver must sign the hire agreement
- For Budget in Greer, additional drivers must generally be at least 25 years old; drivers aged 21 to 24 may be subject to the underage surcharge or may not be accepted
Only drivers listed on the hire agreement are covered by the vehicle’s protections. If someone not named on the contract drives the Budget car in Greer, coverage may be void and additional charges could apply.
Does Budget in Greer offer Travel Assistance if something goes wrong on the road?
Yes, most Hola Car Rentals bookings, including Budget hires in Greer, include Travel Assistance provided by Terrawind Global Protection at no extra cost. This benefit is particularly relevant if you experience a medical emergency or accident while driving in the Greer area or on nearby motorways such as I-85.
Coverage typically includes:
- Travel insurance with medical cover for up to 5 passengers
- Legal assistance in the event of an accident
- Compensation for luggage lost by the airline
- Flight cancellation insurance
To use the assistance, call +1 888 980 9992 (toll-free, available 24/7) or contact via WhatsApp at +1 208 910 1001. Have your full name, Hola Car Rentals confirmation number, current location, and a brief description of the situation ready.
Important: this benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Budget hire vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/SLI). Always review your booking confirmation for the exact terms applicable to your Greer hire.
What fuel policy applies to Budget car hires in Greer?
Budget hires in Greer follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.
Steps to follow for a smooth fuel return:
- At pickup, confirm the fuel gauge reads full and ensure the starting level is recorded on your Budget hire agreement
- Take a photo of the dashboard showing the odometer and fuel gauge
- Refuel within approximately 10 miles of the Budget return lot at 1960 GSP Drive, Greer, before returning the vehicle
- Keep your final fuel receipt showing the date, time, and station address
- For after-hours returns, leave the receipt in the key drop envelope and keep a photo of the full gauge
If you return the Budget vehicle in Greer with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate (typically higher than retail pump prices) plus a refuelling service fee. Using the correct fuel type is also important, as wrong-fuel incidents are not covered by the fuel policy and may generate separate charges.
What insurance cover is included with a Budget hire in Greer?
The insurance included with your Budget hire in Greer depends on the rate plan you selected. It is important to review your booking confirmation carefully before arriving at the Greer counter.
Common cover types and what they mean:
- Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Budget vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible. This does not cover damage to other vehicles or third parties.
- Third-Party Liability (LIS/SLI/ALI): covers bodily injury and property damage you may cause to others while driving. Some UK states require a minimum level of liability, but not all do. Adding supplementary liability cover is strongly recommended.
- CDW and LIS/SLI are separate protections; you may need both for comprehensive cover on your Greer hire.
Cover applies only to drivers named on the Budget hire agreement. If someone not listed drives the vehicle in Greer, cover may be void. Always verify the exact terms on the hire agreement at the counter and report any incident immediately to Budget using the number on your confirmation.
Can I return my Budget hire in a different city from Greer?
Yes, one-way hires are possible with Budget, allowing you to pick up in Greer and return the vehicle at a different location, but a drop-off fee may apply depending on the route.
Key points about one-way Budget hires from Greer:
- The drop-off fee is route-specific and varies by destination, vehicle class, and season
- Same-city returns (for example, airport to centre within the same metropolitan area) often carry no drop-off fee
- Returns to a different city or state typically incur a drop-off fee
- Cross-border one-ways (for example, from Greer to Canada) may be restricted or carry significantly higher fees
During the booking process on the Hola Car Rentals website, any applicable drop-off fee for your Budget hire from Greer will be shown on the rate details page under the "To pay at destination" section. This fee cannot be pre-paid and is paid directly to Budget at the counter. If the counter charges a different amount than what appeared on your confirmation, keep all paperwork and contact support, as the No Extra Charges© guarantee may apply.
What happens if I arrive late for my Budget pickup in Greer?
If you arrive later than your scheduled pickup time at the Budget counter in Greer, your reservation will generally be held for up to 24 hours from the original pickup time.
Practical guidance for late arrivals in Greer:
- The Budget counter at GSP Airport in Greer is open daily from 7:00 AM to 12:00 AM (midnight), so late-night arrivals within those hours can proceed directly to the lower-level counter near baggage reclaim
- If your flight is delayed by less than 24 hours, Budget will hold your booking; arrive during staffed hours to complete pickup
- If your delay exceeds 24 hours, contact Hola Car Rentals support via WhatsApp at +1 (786) 999-8312 or email [email protected] as soon as possible, since bookings held beyond 24 hours may be forfeited without a refund
- Arrivals after midnight (when the Budget counter in Greer closes) cannot be processed until the counter reopens at 7:00 AM
Planning your arrival time carefully and monitoring your flight status before landing in Greer will help you avoid losing your Budget reservation.
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