Avis Car Rental
District of Columbia

Hola Car Rentals is the only premium partner of the top car rental brands operating in District of Columbia, including Avis, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Avis rental experience and peace of mind throughout your trip in District of Columbia.

No. With Hola Car Rentals, all costs and charges for your Avis booking in District of Columbia are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Avis counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Avis counter in District of Columbia charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Avis to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

When arriving at Ronald Reagan Washington National Airport (DCA) to pick up your Avis rental in the District of Columbia area, the counter is located off-airport at 2600 Richmond Highway, Arlington, VA 22202, not inside the terminal building.

After collecting your baggage, follow the purple signs marked "OFF-AIRPORT SHUTTLES/RENTAL CARS" and board the dedicated Avis-branded shuttle to reach the off-airport lot. Do not board a generic airport shuttle, as those serve different destinations. The Avis counter at this DCA location is open Monday through Sunday from 7:00 AM to 11:00 PM, and the return area opens at 4:30 AM for early drop-offs.

If you are a walk-up or local renter not arriving by plane, the nearest Avis walk-up location is at the Fashion Center at Pentagon City, 1100 S Hayes Street, Arlington, VA.

For downtown District of Columbia pickups, Avis also operates several neighborhood locations, including 1908 L Street NW, 616 E Street NW, 1072 Wisconsin Avenue NW (Georgetown), and others, each with their own counter hours.

Avis operates multiple locations across the District of Columbia, and hours vary by branch. Below are the typical operating hours for the main downtown sites:

• 1908 L Street NW: Monday through Sunday, 9:00 AM to 4:45 PM
• 616 E Street NW: Monday through Friday, 7:30 AM to 6:00 PM; Saturday and Sunday, 9:00 AM to 4:45 PM
• 1072 Wisconsin Avenue NW (Georgetown): Monday through Friday, 7:00 AM to 6:00 PM; Saturday and Sunday, 9:00 AM to 4:45 PM
• 4400 Connecticut Avenue NW: Monday, Friday, and Saturday, 7:00 AM to 6:00 PM; Tuesday through Thursday, 8:00 AM to 6:00 PM; Sunday, 9:00 AM to 4:45 PM

Hours can change on public holidays, so always confirm the hours for your specific Avis location in the District of Columbia before your pickup date. If you arrive outside operating hours, your booking will typically be held for up to 24 hours from the original pickup time. Contact support if a flight delay pushes your arrival beyond that window.

No, there are no toll roads within the District of Columbia itself. Avis renters driving exclusively within DC will not encounter any tolls, and there are no congestion charges or emissions zones in the city either.

However, tolls do apply on routes that cross into neighboring Maryland or Virginia, which are common for renters exploring the wider region. Key toll points include:

• Wilson Bridge (I-95/I-495 crossing between DC, Maryland, and Virginia): approximately US$6 to US$8 per crossing
• 495 Express Lanes on the Virginia side of the Beltway: dynamic pricing of approximately US$4 to US$20 per segment during peak hours
• Dulles Toll Road and Greenway (route to Dulles Airport from DC): approximately US$5.75 to US$6.25 one way
• I-95 Express Lanes toward Baltimore: approximately US$8 to US$15 total

All of these roads use cashless, all-electronic tolling. Your Avis vehicle in the District of Columbia area is pre-equipped for E-ZPass-compatible electronic tolling, so no cash is needed at toll points.

Your Avis rental in the District of Columbia area comes pre-equipped with an electronic toll device compatible with E-ZPass, the standard system used across Maryland, Virginia, and the broader Mid-Atlantic region. All toll roads near DC are cashless, so the device handles payment automatically when you pass through a toll point.

At the Avis counter, you have two main options:

• Unlimited toll package (e-Toll Unlimited): a flat daily rate of approximately US$10.99 to US$25.99 per day, charged every rental day regardless of whether you use toll roads
• Pay-per-use (TollPass Convenience Charge): approximately US$4.95 to US$5.35 per day on days you use a toll road, capped at approximately US$34.65 for the rental period, plus the actual toll amount billed at the video rate

If you drive through a toll without enrolling in any program, Avis will automatically enroll you in pay-per-use plate-based billing. Video toll rates are typically 25 to 100 percent higher than E-ZPass discounted rates, and unpaid tolls can generate additional administrative fees of US$15 to US$30 per instance.

You may also opt out of the Avis toll program entirely and pay manually where available, but confirm this with the counter agent at pickup in the District of Columbia.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which applies to your Avis rental in the District of Columbia area. You can get up to 5% of your total booking value back for tolls paid during your rental period.

Since the District of Columbia itself has no toll roads, this benefit is especially useful if you drive into Maryland or Virginia, where cashless toll roads such as the Wilson Bridge, the 495 Express Lanes, or the Dulles Toll Road are common routes.

To claim your cashback:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback, followed by your reservation confirmation number
• Attach your Hola Car Rentals confirmation, the signed rental agreement, and a receipt or statement showing the toll charges paid

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. This benefit does not mean tolls are included in your booking; you still pay tolls normally and claim reimbursement afterward.

To collect your Avis rental in the District of Columbia, you must present the following physical documents at the counter:

• Your original, unexpired driver's license (physical card, not a digital copy)
• A major credit card in the main driver's name, with the driver's name printed on the card, for the security deposit hold
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in English or using a Latin alphabet, an IDP is recommended but not strictly required. The IDP is a translation only and cannot be used without the original license.

All documents must be physical originals. Digital versions displayed on a phone or tablet are not accepted at the Avis counter in the District of Columbia. Debit and prepaid cards are not accepted for the security deposit hold.

For an Avis rental in the District of Columbia, the security deposit is a temporary authorization hold placed on your credit card at pickup, not a charge. For standard vehicles in the United States, the typical hold is approximately US$300 to US$400, though the exact amount can vary based on the vehicle class, the specific Avis location, and the season.

A few important points to keep in mind:

• The hold must be placed on a physical, major credit card in the main driver's name, with the driver's name printed on the card
• Debit cards and prepaid cards are not accepted for the deposit at Avis locations in the District of Columbia
• Premium or specialty vehicle classes may require a higher hold amount
• After you return the vehicle, the hold is released, but your bank controls when the funds become available again, which can take up to 15 business days

Even if you prepaid your booking, you are still required to present a physical credit card at the Avis counter in the District of Columbia for the deposit hold. Bring a backup credit card in case your primary card is declined.

The minimum age to rent a car with Avis in the District of Columbia without a young-renter surcharge is 25. Drivers aged 21 to 24 can rent but will be charged a daily underage fee of approximately US$13 per rental day, up to a maximum of US$65 plus applicable taxes.

Drivers under 25 are also restricted from renting certain vehicle classes. Categories such as full-size sedans, SUVs, minivans, luxury, premium, and convertible vehicles are typically reserved for renters aged 25 and older. Economy, compact, and intermediate vehicles are generally available to younger renters.

If you are between 21 and 24 years old and are a citizen or resident of Latin America or the Caribbean, you may qualify for a waiver of the Avis underage fee on eligible vehicle categories, provided the waiver is explicitly shown on your booking confirmation. This exception applies only to the main driver and only to rentals in the United States, including the District of Columbia.

All renters, regardless of age, must present a valid driver's license and a major credit card in their name for the security deposit at the Avis counter in the District of Columbia.

Yes, most bookings made through Hola Car Rentals, including Avis rentals in the District of Columbia, include travel assistance provided by Terrawind Global Protection. This benefit is particularly useful if you experience a medical emergency or other covered incident while driving in the DC area or on nearby highways in Maryland or Virginia.

Core benefits typically include:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your full name, Hola Car Rentals confirmation number, current location, and a brief description of the situation ready.

Important: this travel assistance benefit does not apply to residents of the United States or Canada. It is designed for international visitors renting with Avis in the District of Columbia. It also does not cover damage to the rental vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI).

Yes, you can add an additional driver to your Avis rental in the District of Columbia, either as part of your rate or by paying a fee at the counter.

If your booking confirmation explicitly states that an additional driver is included at no charge, the first extra driver is free. If it is not included, Avis charges approximately US$13 per rental day for an additional driver, with a maximum cap of US$65 plus applicable taxes.

Requirements for adding an additional driver at the Avis counter in the District of Columbia:

• The additional driver must be present at pickup with a valid, original driver's license
• They must meet the minimum age requirement (25, or 21 to 24 with the applicable surcharge)
• For Avis, additional drivers must generally be at least 25 years old; drivers aged 21 to 24 may be subject to the underage fee or may not be accepted depending on the location
• Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the rental agreement are covered by protections such as CDW/LDW and liability coverage. Anyone who drives the Avis vehicle in the District of Columbia without being named on the contract may void those protections.

Avis rentals in the District of Columbia follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel fees:

• Check the fuel gauge with the Avis agent at pickup and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge at the start of the rental
• Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the Avis vehicle in the District of Columbia with less fuel than recorded at pickup, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the retail pump price, plus a refueling service fee.

If the tank was not full at pickup, ask the Avis agent to record the exact level on the agreement and return it at that same level. For after-hours returns at District of Columbia locations, leave your fuel receipt in the return envelope and keep a photo of the full gauge as evidence.

Yes, Avis offers one-way rentals from the District of Columbia to other cities, but a drop-off fee may apply depending on the route, vehicle class, and season.

Common patterns for one-way Avis rentals originating in the District of Columbia:

• Short routes between nearby airports and downtown DC locations may not incur a drop-off fee
• Longer routes to other states or cities typically carry a one-way fee that varies by distance and vehicle class
• Cross-border rentals (for example, into Canada) may be restricted or require prior authorization from Avis

The drop-off fee, if applicable, is shown during the booking process under the "To pay at destination" section and will also appear on your booking confirmation. This fee cannot be prepaid and is paid directly to Avis at the counter in the District of Columbia or at the drop-off location.

If you need to change your drop-off location after booking, the rental will be repriced and the drop-off fee may change. Always confirm the updated terms before making any changes to your Avis reservation.

When renting with Avis in the District of Columbia, you have access to several insurance and protection options that can be included in your rate or added at the counter.

The main coverages to understand:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Avis rental vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible. This does not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Avis vehicle in the District of Columbia or surrounding states. Some U.S. states require a minimum level of liability coverage, but not all do. Adding supplemental liability up to US$300,000 is strongly recommended.

Neither CDW/LDW nor LIS/ALI/SLI covers your personal injuries (that requires Personal Accident Insurance) or your belongings (that requires Personal Effects Coverage).

Only drivers named on the Avis rental agreement in the District of Columbia are covered by these protections. Always verify which coverages are active on your rental agreement at pickup and report any incident to Avis immediately to avoid invalidating a claim.