Alamo Car Hire
in Jackson

Hola Car Rentals is the only premium partner of the top car hire brands operating in Jackson, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Jackson.

No. With Hola Car Rentals, all costs and charges for your booking in Jackson are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Jackson charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Alamo counter in Jackson is located at Jackson-Medgar Wiley Evers International Airport (JAN), at 100 International Dr, Jackson, MS 39208. The hire car companies, including Alamo, are situated on-site at the Car Hire Centre directly opposite baggage reclaim on Terminal Level 1, so no shuttle is required.

After collecting your bags, simply follow the signs to the Car Hire Centre on Level 1 and proceed to the Alamo desk to present your documents, sign the hire agreement, and collect your keys.

The Alamo counter in Jackson operates Monday through Sunday, 07:00 to 22:30. There is no confirmed Alamo location in central Jackson, so the airport is the only collection point for this brand in the area.

The Alamo counter at Jackson-Medgar Wiley Evers International Airport (JAN) is open Monday through Sunday, 07:00 to 22:30. There are no confirmed after-hours collection arrangements at this location, so your arrival should fall within those hours to collect your vehicle.

If your flight lands close to or after 22:30, plan accordingly. Alamo does offer an after-hours key drop for returns: park the vehicle as directed on the lot and place the keys in the designated dropbox.

If your flight is delayed by less than 24 hours from your original collection time, Alamo in Jackson will hold your reservation. For delays exceeding 24 hours, contact support as soon as possible to avoid losing your booking.

Yes, Alamo offers an Accelerated Check-in option for your Jackson hire that can significantly reduce time spent at the counter.

Before your trip, you can activate Accelerated Check-in online by submitting your driver’s licence details and contact information through Alamo's website. When you arrive at the Alamo counter at Jackson-Medgar Wiley Evers International Airport (JAN), the check-in process is faster because your information is already on file.

Note that skip-the-counter kiosk and direct-to-car options are not available at the Jackson location, so you will still need to visit the Alamo desk on Terminal Level 1 to finalise the agreement and collect your keys. Completing Accelerated Check-in in advance is the best way to minimise wait time at the Jackson airport counter.

No, Mississippi has no toll roads, so you will not encounter any toll charges, cashless toll systems, or transponder fees during your Alamo hire in Jackson or anywhere else in the state.

There are no systems such as E-ZPass, SunPass, or any congestion or emissions zone charges operating in Mississippi. This means you will not face any toll-related administrative fees or billing surprises from Alamo after your hire ends.

If your trip takes you beyond Mississippi into neighbouring states that do have toll roads, Hola Car Rentals includes Tolls Cashback on all bookings. You can claim up to 5% of your total booking value back for any tolls paid during your Alamo hire period. To claim, email [email protected] within 30 days of returning the vehicle, attaching your Hola Car Rentals reservation confirmation, the Alamo hire agreement, and a receipt showing the toll charges paid.

To collect your Alamo hire in Jackson, you must bring the following physical documents to the counter at Jackson-Medgar Wiley Evers International Airport:

• A valid, unexpired driver’s licence (original physical copy; digital licences are not accepted)
• A major credit card in the main driver’s name, with the driver’s name printed on the card, for the security deposit authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight tickets or proof of return travel

If your driver’s licence uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), you must also carry an International Driving Permit (IDP) alongside your original licence. The IDP is a translation only and is not valid without the original licence.

All documents presented at the Alamo counter in Jackson must be physical originals. Debit and prepaid cards are not accepted for the security deposit authorisation hold.

Yes, Alamo charges a young driver surcharge for renters aged 21 to 24 at the Jackson airport location. The underage fee is US$25 per day and is paid at the counter when you collect your vehicle.

Drivers in this age group are also restricted to specific vehicle categories. At the Jackson Alamo location, eligible classes for under-25 renters include economy through full-size cars, cargo vans, minivans, pickups, and compact, small, or standard 5-seat SUVs. Premium, luxury, and performance classes are not available to drivers under 25.

Drivers must be at least 21 years old to hire from Alamo in Jackson. If you are 20 or younger, you will not be able to hire at this location. Make sure your credit card has sufficient available credit to cover both the security deposit authorisation hold (typically US$300 to US$400 for standard vehicles) and the daily underage surcharge.

Yes, you can add an additional driver to your Alamo hire in Jackson, but the extra driver must be physically present at the counter at Jackson-Medgar Wiley Evers International Airport when you collect the vehicle.

When adding a driver at the Alamo desk in Jackson:

• The additional driver must present a valid driver’s licence (and an IDP if their licence uses a non-Latin alphabet)
• Both the main driver and the additional driver must sign the hire agreement
• The additional driver’s name must appear on the final contract before you leave the counter

Alamo charges US$15 per day for additional drivers in Jackson. Check your booking confirmation first, as some Hola Car Rentals rates include one additional driver at no extra cost. Only drivers listed on the Alamo hire agreement are covered by protections such as CDW/LDW and liability cover, so never allow an unlisted person to drive the vehicle.

Jackson is home to a notoriously complex motorway interchange known locally as the spaghetti bowl, where I-20, US 49, and I-55 overlap for approximately 2 miles in a dense, multi-level knot of ramps. For first-time visitors driving an Alamo hire in Jackson, this interchange can be disorienting, especially if you are accustomed to simpler US motorway layouts.

A few things to keep in mind when navigating Jackson in your Alamo vehicle:

• I-220 forms a closed loop around the urban centre, which can lead to indirect routing if you miss an exit
• Some frontage roads convert to one-way, and there are exclusive right-turn lanes that may catch unfamiliar drivers off guard
• Road surface conditions on principal arterials in central Jackson can be rough, with a significant share of lane-miles rated in poor condition, so drive attentively
• Pedestrian crossing rules in Jackson business districts are strictly enforced; always use marked pedestrian crossings

Reviewing your route on a GPS or mapping app before leaving the Alamo lot at Jackson airport is strongly recommended.

Most Hola Car Rentals bookings, including Alamo hires in Jackson, include travel assistance coverage provided by Terrawind Global Protection. This benefit is particularly useful if you experience a medical emergency or other travel disruption while driving in the Jackson area or on Mississippi highways.

Coverage typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact Terrawind via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit does not apply to customers who are residents of the United States or Canada. It also does not cover damage to your Alamo hire vehicle (that is handled by CDW/LDW) or third-party liability (covered by LIS/SLI). Always check your booking confirmation for the exact terms applicable to your Jackson hire.

Yes, a major credit card in the main driver’s name is required to collect your Alamo hire in Jackson. The card must be a physical card with the driver’s name printed on it; digital wallets, virtual cards, and prepaid cards are not accepted for the security deposit authorisation hold.

At the Alamo counter at Jackson-Medgar Wiley Evers International Airport, a temporary hold will be placed on your card. For standard vehicles in the US, this hold is typically US$300 to US$400, though the exact amount depends on the vehicle class and Alamo's policy at the time of collection.

Debit cards may be accepted in limited circumstances at Alamo in Jackson, but only when accompanied by a ticketed return travel itinerary, and the held funds will not be available until after the vehicle is returned. To avoid complications, bring a major credit card with sufficient available credit to cover both the deposit hold and any incidental charges.

Alamo applies a Full-to-Full fuel policy for hires in Jackson. This means you receive the vehicle with a full tank and must return it full to avoid additional charges.

At the Alamo counter at Jackson-Medgar Wiley Evers International Airport, check the fuel gauge with the agent before leaving and confirm the starting level is recorded on your hire agreement. Take a photo of the dashboard showing the gauge and odometer.

When returning your Alamo vehicle in Jackson:

• Refuel within approximately 10 miles of the airport return location so the gauge does not drop below full before you arrive
• Keep your fuel receipt showing the date, time, and station address
• For after-hours returns, leave the receipt in the key envelope and keep a photo of the full gauge

If you return the vehicle below the recorded starting level, Alamo may charge a fuel shortfall at their refuelling rate, which is typically higher than the pump price, plus a service fee. Returning the tank full is always the most cost-effective option.

When collecting your Alamo hire at Jackson-Medgar Wiley Evers International Airport, you will be offered several optional insurance and protection products at the counter.

Common options available through Alamo in Jackson include:

• Damage Waiver (DW): reduces your financial liability for damage to the hire vehicle; typically priced at US$29.99 to US$34.99 per day at this location
• Supplemental Liability Protection (SLP): provides third-party liability cover up to US$300,000 for bodily injury and property damage you may cause to others
• Extended Protection (EP): adds up to US$1,000,000 in excess liability cover
• Roadside Plus (RSP): covers towing, jump-starts, and fuel delivery of up to 3 gallons

Your Hola Car Rentals booking confirmation will show which protections, if any, are already included in your rate. Review the confirmation carefully before arriving at the Alamo counter in Jackson so you know exactly what is covered and what is optional. Only decline counter add-ons you are certain are already covered by your booking or your personal insurance policy.

Yes, after-hours vehicle returns are available for Alamo hires in Jackson. If you need to return your vehicle outside the counter's operating hours (07:00 to 22:30), you can still drop off the car at the Jackson-Medgar Wiley Evers International Airport location at 100 International Dr.

To complete an after-hours return at the Alamo Jackson location:

• Park the vehicle in the designated Alamo return area as directed by the signage on the lot
• Place the keys in the after-hours dropbox provided at the location
• Leave your fuel receipt in the key envelope if you refuelled before returning
• Take a photo of the fuel gauge, odometer, and the vehicle's condition before walking away

Keep in mind that until the Alamo agent formally checks in the vehicle during business hours, you remain responsible for the car. Documenting the vehicle's condition with photos at the time of return protects you against any disputed damage or fuel charges that may arise after the Jackson Alamo counter reopens.