logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter

Frequently Asked Questions

If I land at Denver International Airport late at night, what’s the easiest way to find the Alamo pickup location without getting turned around in the terminal?

After collecting your luggage at Denver International Airport, follow the overhead signs for "Rental Car Shuttles." Proceed to Level 5, Island 4, located on both the east and west sides of the Jeppesen Terminal. The car rental agencies operate from a consolidated service centre, and dedicated shuttles run frequently, even late into the evening. These buses will take you directly from the terminal to the Alamo counter, making the process straightforward regardless of your arrival time.

How long should I plan from stepping off my flight at DEN to driving away in my Alamo rental if I’m travelling with checked bags?

It's wise to allow approximately 60 to 90 minutes from the time your plane lands to when you're driving away. This accounts for disembarking, walking to the main terminal, waiting for your luggage at baggage reclaim, and then taking the shuttle to the rental car facility. The time can vary depending on how busy the airport is and the time of day you arrive. Building this buffer into your schedule ensures a more relaxed start to your trip without feeling rushed.

What’s the most straightforward route to leave DEN and head toward downtown Denver if I want to avoid confusing interchanges on my first time driving here?

The most direct and well-signed route from the airport to downtown is via Peña Boulevard. Follow Peña Boulevard for about 12 miles until it merges with Interstate 70 (I-70) West. Continue on I-70 West and then follow signs for exits leading to downtown, such as I-25 South or specific street exits like Brighton Boulevard or Colorado Boulevard. This path is the primary artery from the airport and is designed for easy navigation for visitors.

If my hotel is near Union Station, where are the least stressful places to park a rental car nearby?

The area around Union Station and LoDo has numerous public parking garages and surface lots that are typically the least stressful option. Many hotels in the vicinity offer valet or self-parking, which is worth enquiring about when you book your stay. Using a parking app on your smartphone can also help you locate and compare prices for nearby garages in real time. This allows you to secure a spot in advance and avoid the frustration of circling busy streets.

What should I know about Denver’s one-way streets and turn restrictions when navigating downtown with a rental car?

Downtown Denver features a grid of one-way streets, which can be tricky for first-time visitors. Key thoroughfares like 17th Street and 18th Street run in opposite directions, so it's essential to pay close attention to signage. The most effective strategy is to rely on a GPS navigation app, which will automatically account for these restrictions. Always double-check street signs before turning, as some lanes may have time-of-day turn prohibitions, especially during rush hour.

Where do visitors typically get tripped up by toll roads around Denver, and how can I spot toll signage early?

The most common toll road visitors encounter is E-470, which loops around the eastern side of the Denver metro area and offers a direct route from the airport to southern or northern suburbs. Toll road signage is distinct, often featuring purple or orange colours and the words "TOLL" or "EXPRESS." Rental vehicles are typically equipped to handle these tolls electronically, and you can discuss the available options at the rental counter to understand how the process works for your specific vehicle.

If I’m heading from DEN straight to Red Rocks for a concert, what’s the best timing plan for traffic and parking flow?

For a concert at Red Rocks, plan to leave the airport at least four hours before the show's start time, especially on a weekday. This buffer accounts for potential rush-hour traffic on Peña Boulevard and I-70 West. Arriving at the venue early is crucial, as parking lots can be a considerable walk from the amphitheatre entrance. An early arrival ensures you get a more convenient parking spot and have plenty of time to enjoy the scenery without feeling rushed.

What’s the most practical way to handle a rental car on a match day near Coors Field or Ball Arena without circling for parking?

The best strategy for match days is to pre-book a parking spot online using a parking app or website. Choose a garage or lot that is several blocks away from the venue to avoid the worst of the immediate pre- and post-match traffic gridlock. Arriving in the area well before the match starts allows for a much less stressful experience. Once parked, you can enjoy a short walk to the stadium with the crowds.

If I’m staying in LoDo for a weekend, how do I plan my drives to avoid the busiest congestion windows?

To avoid the worst traffic in and around LoDo (Lower Downtown), try to schedule your drives outside of peak commuter hours, which are typically 07:00 to 09:30 and 16:00 to 18:30 on weekdays. The area also becomes heavily congested on weekend evenings and during sporting events at nearby venues. For short trips within the neighbourhood, the most efficient plan is often to leave your car parked and explore on foot or use the free 16th Street MallRide shuttle.

What are the most common driving confusion points around the I-70 and I-25 interchange for visitors?

The interchange of I-70 and I-25, known locally as the "Mousetrap," can be challenging due to its multiple lanes and closely spaced exits. The most common point of confusion for visitors is needing to change several lanes in a short distance to get to the correct ramp. To navigate it successfully, use a GPS with lane guidance, know your exit number well in advance, and try to move into your target lane early rather than making last-minute manoeuvres.

If I’m travelling with skis or a snowboard, what should I check at pickup to make sure my gear will fit safely in the vehicle?

When you get to your assigned vehicle, it's a good idea to do a quick test fit before leaving the rental lot. Open the boot or rear hatch and fold down the back seats to see the maximum available length. Check if your gear can lie flat without obstructing the driver's view or interfering with the gear lever. For SUVs, ensure the length from the tailgate to the front console is adequate, which will confirm your chosen vehicle class meets your needs.

What’s a realistic departure time from Denver to reach popular I-70 mountain areas before traffic builds up?

To avoid the infamous weekend mountain traffic on I-70, a realistic departure time from Denver is before 06:30 on Saturdays and Sundays. On Fridays, traffic often starts building in the early afternoon, so leaving before 13:00 is advisable. For the return trip on a Sunday, your best bet is to leave the mountains either before midday or after 19:00. This proactive timing can save you hours of sitting in gridlock.

How do I tell when I-70 has traction or chain requirements, and what should I do if conditions change mid-drive?

Colorado's Department of Transportation (CDOT) uses large electronic signs over the highway to announce when traction or chain laws are in effect. For planning, it's best to check the CDOT website or their mobile app for real-time road conditions before you depart. If conditions worsen unexpectedly during your drive, the safest course of action is to reduce your speed significantly and, if necessary, pull off at the next town to wait for road crews to improve the conditions.

If I’m not used to mountain driving, what are the most important things to know about steep grades and brake use west of Denver?

When driving on steep downhill grades in the mountains, the most important technique is to downshift to a lower gear. This uses engine braking to help control your speed, preventing your brakes from overheating, a phenomenon known as brake fade. Avoid riding your brakes for long stretches. On uphill climbs, your vehicle will work harder, so be mindful of the engine temperature and don't be afraid to use the right-hand lane to allow faster traffic to pass.

Where are the best types of places to take a short break on the way into the mountains that also have reliable restrooms and food?

Towns located directly off I-70, such as Idaho Springs, Georgetown, and Silverthorne, are excellent places for a break. These towns have multiple petrol stations, fast-food chains and local coffee shops that offer reliable restrooms and a variety of food and drink options. They provide a perfect opportunity to stretch your legs, grab a snack, and acclimatise to the rising elevation before continuing your journey deeper into the mountains.

If my itinerary includes Rocky Mountain National Park, what entry timing and parking realities should I plan around when driving from Denver?

A trip to Rocky Mountain National Park requires careful planning, as a timed-entry reservation system is often in effect during peak seasons, which you must book online in advance. To secure parking at popular trailheads like Bear Lake or Sprague Lake, plan to arrive at the park entrance before 09:00, as lots fill up very quickly. Driving from Denver can take about two hours, so an early start is essential for a successful visit.

What should I know about altitude effects on drivers and passengers when I’m driving from Denver to high-elevation destinations?

When driving from Denver (at 5,280 feet) to higher elevations, it's common for travellers to feel the effects of altitude, which can include headaches, fatigue, or shortness of breath. The best way to mitigate this is to stay well hydrated by drinking plenty of water before and during your trip. It's also wise to take it easy on your first day at a high-elevation destination and avoid strenuous physical activity until you've had some time to acclimatise.

If I’m planning a sunrise drive from Denver into the foothills, what visibility or road-surface surprises are most common?

On a sunrise drive into the foothills, the two most common surprises are wildlife and ice. Animals like deer and elk are most active at dawn, so be extra vigilant and scan the sides of the road. Even on a clear morning, shaded corners of winding roads can hold patches of ice, especially in cooler months. Drive at a moderate speed and be prepared for these potential hazards to ensure a safe and scenic experience.

How reliable is mobile coverage on the usual day-trip drives from Denver to mountain towns, and where should I expect dead zones?

Mobile coverage is generally strong along the main I-70 corridor and within most mountain towns. However, you should expect to lose service in canyons and on more remote scenic byways, such as the Peak to Peak Highway or Guanella Pass. It is highly recommended to download maps of your intended route for offline use before you leave Denver, ensuring you can navigate reliably even without a cellular signal.

If I want to visit Boulder and Golden on the same day, how should I route it to avoid backtracking and stressful parking situations?

A logical and scenic route is to drive from Denver to Golden first, typically via US-6 West. After exploring Golden, take State Highway 93 directly north to Boulder. This route offers beautiful views of the foothills and avoids backtracking on major interstates. In both towns, the least stressful parking approach is to use the centrally located public parking garages, which allow you to park once and explore the downtown areas on foot.

What’s the easiest way to drive from Denver to Colorado Springs and Garden of the Gods without dealing with constant lane changes?

The most direct route is Interstate 25 (I-25) South, and the drive is generally straightforward. To minimise stress and lane changes, it's best to stay in one of the middle lanes after you get on the motorway. The far-right lane experiences frequent merging and exiting traffic, while the far-left lane is intended for passing. Simply follow the overhead signs for Colorado Springs, and the drive should be smooth and easy to navigate.

If I’m visiting multiple breweries or neighbourhoods in Denver, how do locals typically combine driving with walking or public transport to avoid moving the car repeatedly?

Locals often use a "park once" strategy for exploring dense areas like RiNo, the Highlands, or South Broadway. They will drive to the neighbourhood, find a central spot in a public garage or a non-restricted side street, and then explore the various breweries, shops, and restaurants on foot. For longer distances between neighbourhoods, using a ride-share service or public transport is a popular way to avoid the hassle of finding multiple parking spots.

What should I know about street parking rules in Denver neighbourhoods like Capitol Hill, RiNo, and Cherry Creek?

These popular neighbourhoods have a complex mix of parking options, including metered spots, free two-hour zones, and residential permit-only areas. The most important rule is to read every sign on the block where you park very carefully. Pay close attention to time limits, street sweeping days, and whether a residential permit is required. To avoid a potential ticket, using a paid public lot or garage is often the simplest and most secure choice.

How do I safely handle icy patches on bridges and shaded sections around Denver during cold mornings?

The key to handling potential ice is anticipation and smooth control. Be aware that bridges, overpasses and shaded areas of the road freeze first and stay icy longer. As you approach these sections, ease off the accelerator and avoid any sudden braking or sharp steering movements. Maintaining a steady speed and a gentle hand on the wheel is the safest way to cross a potentially slick surface.

If I’m picking up my rental during a snowstorm at DEN, what should I check before leaving the facility to avoid immediate issues?

Before driving off the lot in a snowstorm, take a moment for a quick vehicle check. Ensure the windscreen wipers are clearing the glass effectively and that the washer fluid reservoir is full. It's also a good idea to locate the controls for the front and rear demisters and the traction control system. A quick walk-around to confirm the tyres have adequate tread will give you added confidence for your drive.

What’s the easiest way to coordinate pickup when my group is arriving on different flights into DEN?

The most efficient method is for the designated driver to proceed alone to the rental car centre via the shuttle as soon as their flight arrives. While they handle the rental paperwork, the rest of the group can gather all the luggage and wait at the passenger pickup area on Level 4 of the terminal. The driver can then circle back with the rental car to pick everyone up, which is much easier than trying to manage multiple people and bags on the shuttle.

If I need time to install a child car seat, where can I do it calmly after pickup without blocking traffic or feeling rushed?

After you've completed the rental process, you can ask an Alamo staff member to direct you to a less busy area of the car park. Most rental facilities have overflow or customer parking spots away from the main pickup and return lanes. This allows you to take your time to install the child seat correctly and safely, without the pressure of holding up other customers or blocking traffic.

What are the most common mistakes travellers make when returning a rental car at DEN, especially when running late for a flight?

One of the most common mistakes is underestimating the total time required for the return process. This includes driving to the facility, the vehicle check-in, and the shuttle ride back to the terminal. Another frequent error is leaving personal items behind, such as phones, sunglasses, or souvenirs. Always perform a thorough final check of the cabin, glove compartment, and boot before you leave the vehicle.

If I’m returning the car at dawn, what should I expect in terms of lighting, signage visibility, and finding the correct return entrance?

The rental car return area at Denver International Airport is very well lit and operates 24/7, making a dawn return quite easy. As you approach the airport, large, illuminated overhead signs will clearly direct you to "Rental Car Return." From there, follow the specific signs for Alamo. The reduced traffic at that early hour often makes navigating the entrance lanes even simpler than during the day.

What’s the best way to handle passenger drop-off at DEN when I’m the driver returning the rental and my group has multiple bags?

The most seamless process is to first drive to the main terminal and drop off all passengers and luggage at their airline's departure curb on Level 6. This allows your group to proceed directly to check-in without having to handle bags on the rental car shuttle. After your passengers are on their way, you can then drive to the rental car return facility by yourself for a much quicker and easier drop-off experience.

If I find a warning light or a tyre issue shortly after leaving DEN, where are safe, easy places to pull over near the airport?

Peña Boulevard, the main road leading from the airport, has wide, paved shoulders that are generally safe for a brief emergency stop. For a more secure and extended stop, your best option is to take the Tower Road exit, which is just a few miles from the airport. This area has numerous large, well-lit parking lots for hotels and businesses where you can safely pull over to inspect the vehicle.

If my plans include a stop in a mountain town like Idaho Springs or Georgetown, what parking constraints should I expect with a rental SUV?

The historic main streets in towns like Idaho Springs and Georgetown were built long before modern SUVs. While a standard or mid-size SUV will fit in most spots, parking can be tight, especially during peak tourist season. It's often less stressful to bypass the main street at first and look for designated public parking lots, which usually have more space and are just a short walk from the shops and restaurants.

If I’m planning a loop drive that includes Estes Park and a different return route, what should I know about seasonal road closures and timed entry?

When planning a loop involving Estes Park, the gateway to Rocky Mountain National Park, be aware of two key factors. First, Trail Ridge Road, the highway through the park, is closed all winter, so check the NPS website for its operational dates. Second, the park often requires a timed-entry permit for access during peak months, which must be reserved online in advance. Always confirm these details before your trip to avoid disappointment.

What should I know about wildlife risks on Colorado highways near Denver, and when are animals most active?

Wildlife, especially deer and elk, can pose a significant driving hazard on roads leading into the foothills and mountains. These animals are most active during dawn and dusk, which are times of lower light and visibility. Be particularly cautious on highways like US-36 to Estes Park or I-70 west of Denver. Heed wildlife crossing signs, reduce your speed in these areas, and actively scan the sides of the road.

If I’m road-tripping from Denver into another state, what documents and driver info should everyone in the group have ready?

For any road trip, it is essential that every person who may drive the vehicle has their valid driving licence with them at all times. It's also a good practice to keep the rental agreement in an easily accessible place, such as the glove compartment. Before you depart, ensure all drivers are familiar with the roadside assistance contact information provided by the rental company in case of any unexpected issues on your journey.

How do Denver’s express lanes work for visitors, and what should I watch for so I don’t accidentally end up in the wrong lane?

Denver's express lanes, usually the leftmost lane on major highways like I-25 and I-70, offer a faster trip for a variable toll. They are clearly marked with overhead electronic signs. For most visitors in rental cars, the simplest approach is to avoid these lanes entirely to prevent accidental tolls or fines. Stay in the general-purpose lanes, which are always free to use.

If I’m staying in a downtown hotel with a garage, what vehicle size considerations matter most for tight turns and clearance?

Many parking garages in downtown Denver, especially in older hotels, were designed with smaller vehicles in mind. They can have low vertical clearance and tight, narrow turns that can be challenging for large SUVs or trucks. When booking your rental, a mid-size saloon or compact SUV is often a safer, more manoeuvrable choice for these conditions. If you need a larger vehicle, it's a good idea to call the hotel ahead of time to ask about their garage's clearance height.

If I’m flying out of DEN during a major event weekend in Denver, what extra drive-time buffer should I plan from the city back to the airport?

During a weekend with a major convention, festival, or multiple sporting events, traffic from downtown Denver to the airport can be significantly heavier than usual. It is wise to add an extra 45 minutes to your planned travel time. This buffer will help account for potential delays on I-70 and Peña Boulevard, ensuring you have plenty of time to return your rental car and get through airport security without stress.

logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter