Minivan Rental
Newfoundland and Labrador

Hola Car Rentals is a premium partner of the leading car rental companies in Newfoundland and Labrador, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match, even when renting a minivan:

• Full vehicle coverage with no deductible (applies only for certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your rental
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique minivan rental experience with complete protection and peace of mind during your trip in Newfoundland and Labrador.

No. With Hola Car Rentals, all costs and charges for your minivan booking in Newfoundland and Labrador are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee, whether you are renting a minivan or any other vehicle class. This is a pricing guarantee (not insurance) that protects you if the counter in Newfoundland and Labrador charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

No, there are no toll roads anywhere in Newfoundland and Labrador, so driving your minivan throughout the province is completely free of toll charges.

Major routes including the Trans-Canada Highway (Route 1), which spans 905 kilometres from Port aux Basques to St. John's, and the Outer Ring Road in St. John's carry zero toll fees. There are no electronic toll systems, cashless toll lanes, congestion charges, or emission zones operating in the province.

This means you do not need to enroll in any transponder program or toll pass service for your minivan rental in Newfoundland and Labrador. Toll programs offered by rental partners such as Avis E-Toll or Budget e-Toll are designed for regions that actually have tolls and are simply not applicable here.

If your trip takes you beyond Newfoundland and Labrador into other Canadian provinces or regions where tolls do exist, the Tolls Cashback benefit included with your booking can help offset those costs.

Minivan rentals in Newfoundland and Labrador are available at several airports across the province, with availability concentrated at the larger hubs.

• St. John's International Airport (YYT) is the primary hub and has the largest selection, with seven on-site rental companies operating counters inside the terminal.
• Deer Lake Regional Airport (YDF) serves visitors heading to western Newfoundland and Labrador.
• Goose Bay Airport (YYR) covers the Labrador region.
• St. Anthony Airport (YAY), Stephenville International Airport (YJT), and Churchill Falls Airport (ZUM) also have rental options, though minivan availability at smaller locations is more limited.

If you need a minivan in Newfoundland and Labrador and are flying into a smaller airport, it is strongly recommended to confirm minivan availability directly with your chosen rental brand before your trip, as fleet selection at regional airports may be restricted. Booking in advance is especially important for 7-passenger minivans during peak travel periods.

To find your specific counter at any of these airports, check your booking confirmation for the operating brand name and follow the car rental signage inside the terminal.

To collect your minivan in Newfoundland and Labrador, you must present the following physical documents at the rental counter:

• A valid, original driver's license in the main driver's name. If your license is not in English and not issued by an EU/EEA country, an International Driving Permit (IDP) is recommended. An IDP is mandatory if your license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic.
• A major credit card physically present at the counter, with the main driver's name printed on the card, to cover the security deposit hold.
• A passport or valid government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets if you are visiting from abroad.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the counter.

Note that the IDP is a translation document only and must always be carried alongside your original license, never as a standalone document. Visitors from the United States driving a minivan in Newfoundland and Labrador can generally use their US license without an IDP.

Yes, Tolls Cashback is included with every minivan rental booked through Hola Car Rentals, and it applies to tolls paid anywhere during your rental period, including if you drive your minivan beyond Newfoundland and Labrador into provinces where toll roads do exist.

Since Newfoundland and Labrador itself has no toll roads, this benefit is most relevant if your trip extends into other parts of Canada where tolls apply.

The cashback covers up to 5% of your total booking value. For example, if your minivan booking totals CAD 600, the maximum reimbursement is CAD 30. You are reimbursed the lesser of your actual toll costs or the 5% cap.

To claim your cashback after returning your minivan in Newfoundland and Labrador:

• Email [email protected] within 30 days of vehicle return.
• Include your Hola Car Rentals reservation confirmation, the signed rental agreement, and a receipt or statement showing the toll charges paid.
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number.

Refunds are processed to your original payment method within 7 to 10 business days after approval. Late submissions beyond 30 days are not accepted.

Yes, a physical major credit card in the main driver's name is required to pick up a minivan rental in Newfoundland and Labrador.

The rental partner will place a temporary security hold on your card at pickup. For Canada, this hold is typically in the range of CAD 300 to CAD 500, though some locations may hold up to approximately CAD 750 depending on the rental company, vehicle class, and location. The hold reduces your available credit until it is released after you return the minivan.

• The card must be a major credit card (not a debit card, prepaid card, or virtual card).
• The driver's name must be printed on the card and match the rental agreement.
• Digital wallets such as Apple Pay or Google Pay are not accepted for the deposit.
• Even if you prepaid your minivan booking online, you must still present a physical credit card at the counter in Newfoundland and Labrador.

It is a good idea to bring a backup credit card in your own name in case your primary card is declined. Before traveling, notify your bank of your trip to prevent fraud blocks on in-person authorizations in Newfoundland and Labrador.

An International Driving Permit (IDP) is not always mandatory to rent a minivan in Newfoundland and Labrador, but it is strongly recommended in several situations.

Visitors from the United States can generally drive a minivan in Newfoundland and Labrador using their valid US license without an IDP. For most other foreign licenses, an IDP is recommended as a translation document alongside your original license.

An IDP is mandatory if your driver's license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script. In that case, you must present both your original license and the IDP at the rental counter to pick up your minivan in Newfoundland and Labrador.

• The IDP is a translation booklet only. It is not a standalone license and will not be accepted without your original license.
• Obtain your IDP in your home country before traveling. It cannot be issued abroad.
• All documents presented at the counter must be physical originals. Digital versions are not accepted.

When in doubt, obtaining an IDP before your trip is the safest approach to ensure a smooth minivan pickup in Newfoundland and Labrador.

Yes, age restrictions and young driver surcharges apply to minivan rentals in Newfoundland and Labrador, as they do across Canada.

The minimum age to rent a minivan in Newfoundland and Labrador is generally 21, though this may vary by rental brand and is subject to management approval in some cases. Renters between the ages of 21 and 24 are typically subject to a young driver surcharge paid at the counter.

Surcharge amounts vary by rental partner. As a general guide for minivan rentals in Newfoundland and Labrador:

• Avis, Budget, and Payless: approximately US$13 per rental day, capped at US$65 (plus applicable taxes).
• Hertz, Thrifty, and Dollar: approximately US$13.50 per rental day, capped at US$189 (plus applicable taxes).
• Alamo, National, and Enterprise: approximately US$15 per day (plus applicable taxes).

These fees are paid directly at the rental counter in Newfoundland and Labrador and are not included in your prepaid booking total. If you are adding a young driver as an additional driver to your minivan rental, they must also be present at pickup with a valid license and meet the same age requirements.

The standard fuel policy for a minivan rental in Newfoundland and Labrador is Full-to-Full. You receive the minivan with a full tank and must return it full to avoid additional charges.

Here is how it works in practice:

• At pickup, check the fuel gauge with the rental agent and confirm the starting level is recorded on the rental agreement.
• Take a photo of the dashboard showing the odometer and fuel gauge before driving away.
• Refuel your minivan within approximately 15 kilometres of the return location so the gauge does not drop before you arrive.
• Keep your final fuel receipt showing the date, time, and station address.
• At return, show the gauge at full and present the receipt if requested.

If you return the minivan in Newfoundland and Labrador with less than a full tank, the rental partner may charge you for the fuel shortfall at their own refueling rate, which is typically higher than the pump price, plus an administrative service fee.

Make sure you use the correct fuel type for your minivan. Wrong-fuel incidents are not covered by the fuel policy and can result in additional charges. If you are doing an after-hours drop, leave the receipt in the key envelope and keep a photo of the full gauge for your records.

Most minivan bookings made through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection, which can be especially valuable when driving through the remote stretches of Newfoundland and Labrador.

Core benefits typically include:

• Travel insurance with medical coverage for up to 5 passengers.
• Legal assistance in the event of an accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

This coverage is designed for situations such as a medical emergency on a remote section of the Trans-Canada Highway or an accident in a less-populated area of Newfoundland and Labrador where immediate local support may be limited.

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit applies only to non-North American customers. Residents of Canada and the United States do not qualify for this coverage. It also does not cover damage to the minivan itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI). Always review your booking confirmation for the exact terms applicable to your reservation in Newfoundland and Labrador.

Yes, you can add an additional driver to your minivan rental in Newfoundland and Labrador, either as part of your rate or for a fee paid at the counter.

Some Hola Car Rentals rates include one additional driver at no extra cost. Check your booking confirmation for the line that reads "Additional driver free of charge" to see if this applies to your minivan reservation in Newfoundland and Labrador.

If an additional driver is not included in your rate, the daily fees vary by partner:

• Avis, Budget, and Payless: approximately US$13 per day, capped at US$65 (plus taxes).
• Hertz, Thrifty, and Dollar: approximately US$13.50 per day, capped at US$189 (plus taxes).
• Alamo, National, and Enterprise: approximately US$15 per day (plus taxes).

The additional driver must be present at the rental counter in Newfoundland and Labrador at pickup. They must bring a valid driver's license and any required IDP, sign the rental agreement, and meet the minimum age requirements. Only drivers listed on the agreement are covered by the minivan's insurance protections. Anyone not named on the contract who drives the vehicle may void your coverage.

Yes, basic third-party liability coverage is included by law with every minivan rental in Newfoundland and Labrador. Canadian provincial law requires all rental vehicles to carry statutory third-party liability insurance, so this protection follows the minivan automatically when you rent in Newfoundland and Labrador.

This statutory coverage protects you against bodily injury and property damage you may cause to other people while driving your minivan. However, the mandatory minimum limits may be lower than what you would want in a serious accident.

You can purchase supplemental liability insurance (LIS/ALI/SLI) at the rental counter in Newfoundland and Labrador to increase your coverage limits, typically up to US$300,000. This is separate from CDW/LDW, which covers damage to the minivan itself rather than damage or injury caused to third parties.

• Third-party liability covers: injury to others, damage to other vehicles or property.
• Third-party liability does not cover: damage to your rented minivan (CDW/LDW), your own injuries (PAI), or your personal belongings (PEC).

Review your booking confirmation to confirm what liability coverage is included in your specific minivan rate for Newfoundland and Labrador, and consider whether supplemental limits are appropriate for your trip.

Driving a minivan in Newfoundland and Labrador is practical and manageable on the province's main routes. No 4x4 or all-wheel-drive vehicle is required for travel on the primary highways.

Key road facts for minivan drivers in Newfoundland and Labrador:

• The Trans-Canada Highway (Route 1) is fully paved and runs 905 kilometres from Port aux Basques to St. John's, making it the main artery for cross-island travel.
• The Quebec-Labrador Highway is also fully paved at 1,246 kilometres and is suitable for standard vehicles including minivans.
• The NL 511 service provides real-time road condition information, including closures, construction updates, highway cameras, and weather alerts, which is useful for planning longer drives in Newfoundland and Labrador.

One important safety consideration: wildlife, particularly moose, is active on roads throughout Newfoundland and Labrador, especially at dawn and dusk. Nighttime driving in rural areas carries a higher risk of wildlife collisions, so it is strongly recommended to avoid driving your minivan after dark on less-traveled roads.

In St. John's, the downtown area has narrow streets that can be tight for larger vehicles, though a minivan is considerably more manageable than a motorhome or large RV.

If you return your minivan later than the agreed drop-off time in Newfoundland and Labrador, the rental partner may charge you for the extra time and potentially apply a late return fee.

Most rental partners offer a grace period of approximately 30 minutes beyond the scheduled return time, though this is not guaranteed at every location in Newfoundland and Labrador and should not be relied upon as a buffer.

• If you exceed the grace period, you may be charged for additional hours or a full extra day, depending on the partner's policy.
• A separate late fee may also apply on top of the extra time charge.
• Holiday periods and adjusted counter hours at airports in Newfoundland and Labrador can affect return processing, so plan your return time carefully.

If you know in advance that you need more time with your minivan in Newfoundland and Labrador, the best approach is to request an extension before your scheduled return. Contact the rental partner directly using the number on your rental agreement, or reach out to Hola Car Rentals support via WhatsApp at +1 (786) 999-8312 or by email at [email protected]. Extensions are subject to vehicle availability and may reprice your rental.