Landing at Miami International Airport, it is about a 25 minute hop along FL-112 and I-395 to South Beach. The surprise, if it happens, is usually before you reach the car park: a new fee on the desk agreement that was never on your booking confirmation.
That is why Hola Car Rentals offers No Extra Charges Coverage © on eligible itineraries, an exclusive benefit designed to protect you from undisclosed counter charges. It is a pricing guarantee against undisclosed counter charges. If Miami is your gateway, start with car hire that shows what is included before you fly.
Quick Summary
- No Extra Charges Coverage © is a pricing guarantee, not an insurance product.
- It helps when the desk charges you for something not shown on your confirmation and not something you agreed to.
- It does not cover optional add-ons you accept, post-rental usage charges, or refundable deposit holds.
What No Extra Charges Coverage © is (and is not)
No Extra Charges Coverage© exists for one moment: the counter. As an exclusive benefit of Hola Car Rentals, it is designed to keep your pick-up total aligned with what you booked. Always check your booking confirmation email to confirm that No Extra Charges Coverage© is included on your itinerary. If an unexpected charge appears that is not listed on your Hola Car Rentals confirmation and you did not opt into it, Hola Car Rentals can review the paperwork and help challenge the charge with the rental partner, or reimburse it after verification when it is clearly incorrect or undisclosed.
It is not a replacement for protection against damage or liability. Think of it as help with pricing transparency when the agreement does not match what you booked.
Typical situations it can help with
- Fees your confirmation marked as included, but the counter charges again.
- Duplicate billing for an inclusion (for example, an extra driver included in your rate but still billed daily).
- Clear booking or desk errors that create a new charge at pick-up.
What it does not cover
You are still responsible for optional extras you accept (upgrades, equipment, prepaid fuel, toll programmes) and for usage-based or post-rental charges (fuel differences, late returns, tolls, tickets, cleaning fees). It also does not remove the security deposit, which is usually a temporary authorisation hold on your card.
For a clear explanation of how payment timing affects deposits and card checks, read this prepay vs pay at pick-up guide.
How to use it at pick-up (in 3 steps)
1) Compare totals before you sign. Ask for an itemised pre-contract and match it to your confirmation.
2) Make declined extras unmissable. You want unwanted items to show as declined or as a cost of zero. Use this checklist for declined extras if you are unsure what to look for.
3) If they say a fee is mandatory, collect proof. Ask what it covers and ensure it is itemised on the agreement. Keep photos of the screen and paperwork.
After return: resolving an unexpected charge
If you spot a charge that does not match your confirmation, please note that disputes and adjustments can only be handled once the rental agreement is closed. After your rental ends and you receive the final receipt, gather your booking confirmation, the signed rental agreement, the final receipt, and proof of the charge, then contact Hola Car Rentals support through the channel in your confirmation email. Keep all paperwork given at pick-up and at return, as it may be required to validate the issue and process reimbursements when applicable.
This approach matters at high-volume pick-ups like Orlando terminal collection, LAX arrivals, and Las Vegas Airport pick-up, where paperwork can move fast.
Why book with Hola Car Rentals
Hola Car Rentals is built around clear pricing and support. Depending on your itinerary and rate, you may also have Free Cancellation up to 48 hours before pick-up, an All-Inclusive+ rate with maximum coverage, and free travel insurance up to US$150,000 on selected routes. You also get a no additional fees promise and savings of up to 60% guaranteed on many bookings. The aim is simple: fewer surprises, and more time on the road.
FAQs
Does No Extra Charges Coverage © mean I will never pay anything at pick-up? Not always. Some bookings have amounts clearly disclosed as payable locally. Anything due at pick-up should be visible on your confirmation.
Does it remove the deposit? No. Most US rentals still require a refundable card hold, even when you prepay the rental price.
What if I accept an optional add-on? If you agree to an optional extra, it becomes your responsibility to pay it.
What documents should I keep? Keep your confirmation, itemised agreement, final receipt, and proof of the charge on your card statement.
When should I contact Hola Car Rentals about an unexpected charge? Contact us after your rental ends and the agreement is closed, with the final receipt and all documents, so we can review and proceed with disputes or reimbursements when applicable.
Ready for a smoother start at the counter? Book your next trip with Hola Car Rentals and look for itineraries that include No Extra Charges Coverage©.
