Hertz Car Rental
Anchorage

Hola Car Rentals is the only premium partner of the top car rental brands operating in Anchorage, including Hertz, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Hertz rental experience and peace of mind throughout your trip in Anchorage.

No. With Hola Car Rentals, all costs and charges for your Hertz booking in Anchorage are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Hertz counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Hertz counter in Anchorage charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Hertz to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

When you land at Ted Stevens Anchorage International Airport (ANC), the Hertz counter is located at the consolidated Rental Car Center at 4940 W International Airport Rd, across from the South Terminal.

To get there, take the free airport shuttle bus that runs every 15 minutes between the South Terminal, the North Terminal, and the Rental Car Center. Look for the shuttle stop signs after you exit baggage claim. The Hertz counter at Anchorage airport operates from approximately 5:30 a.m. to 2:00 a.m. daily, so it covers most arrival times.

Once at the Rental Car Center, follow the Hertz signage to the counter, present your booking confirmation, driver's license, and credit card, sign the rental agreement, and proceed to your vehicle.

The Hertz downtown Anchorage location at 414 K Street operates Monday through Friday, 8:00 a.m. to 5:00 p.m. It is closed on Saturdays and Sundays.

This is an important difference from the Hertz counter at Ted Stevens Anchorage International Airport (ANC), which is open nearly around the clock (approximately 5:30 a.m. to 2:00 a.m. daily). If you need to pick up or return a vehicle outside of weekday business hours, the airport Rental Car Center is the better option.

If your flight arrives on a weekend or late in the evening, plan to use the airport Hertz location rather than the K Street counter in Anchorage to avoid finding the counter closed on arrival.

Alaska has no traditional toll roads within or around Anchorage itself. The only tolled facility in the entire state is the Anton Anderson Memorial Tunnel, also known as the Whittier Tunnel, which connects the town of Whittier to Highway 1 near Anchorage.

Key facts about the Whittier Tunnel if you plan to drive there in your Hertz rental:

• It is the longest highway tunnel in North America at 2.5 miles
• The toll is cash-only at a manned booth, no electronic payment is accepted
• The cost is US$13 for a standard 2-axle vehicle
• Hertz toll programs such as e-Toll or PlatePass do not apply here, since the tunnel requires direct cash payment

There are no congestion charges, emissions zones, or other road fees in Anchorage or anywhere else in Alaska. If you do not plan to drive to Whittier, you will encounter no tolls at all during your Hertz rental in Anchorage.

Yes, Tolls Cashback is included with all Hola Car Rentals bookings, including Hertz rentals in Anchorage.

Since Anchorage itself has no toll roads, this benefit is most relevant if you drive to the Whittier Tunnel (Anton Anderson Memorial Tunnel) during your Hertz rental. That tunnel charges US$13 cash per standard vehicle, and you can claim that amount back through Tolls Cashback, up to 5% of your total booking value.

To claim your cashback after returning your Hertz vehicle in Anchorage:

• Email [email protected] within 30 days of returning the car
• Include your Hola Car Rentals reservation confirmation
• Attach a copy of the rental agreement signed at the Hertz counter
• Provide a receipt or proof of the toll payment

Refunds are processed to the original payment method and typically take 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

When collecting your Hertz rental in Anchorage, you must present the following physical documents at the counter:

• Your original, unexpired driver's license in the main driver's name
• A major credit card with the driver's name printed on the card, for the security deposit hold
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight tickets or proof of onward travel

If your driver's license is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), you must also bring an International Driving Permit (IDP) as a translation. The IDP is not a standalone document and must be carried alongside your original license.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Hertz counter in Anchorage. Debit and prepaid cards are not accepted for the security deposit hold.

Yes, a major credit card in the main driver's name is required to rent from Hertz in Anchorage.

The card must have the driver's name physically printed on it and must have sufficient available credit to cover the security deposit hold. For standard vehicles in the United States, Hertz typically places a hold of approximately US$300 to US$400, though the exact amount can vary by vehicle class and location.

Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted for the deposit hold at the Hertz counter in Anchorage. Even if you have prepaid your booking in full, you must still present a physical credit card at pickup.

It is a good idea to bring a backup credit card in your name in case your primary card is declined, and to notify your bank of your travel plans to prevent the authorization from being flagged as suspicious.

Yes, you can add an additional driver to your Hertz rental in Anchorage, but the additional driver must be present at the counter at the time of pickup.

The additional driver must bring a valid driver's license and sign the rental agreement in person. They must also meet the minimum age requirements. For Hertz in Anchorage, the additional driver fee is US$13.50 per rental day, with a maximum cap of US$189 plus applicable taxes, when not already included in your rate.

Check your Hola Car Rentals confirmation before arriving at the Hertz counter in Anchorage. If your rate includes an additional driver free of charge, it will be stated explicitly on the confirmation. If it is not included, the daily fee applies and is paid at the counter.

Drivers under 25 may be subject to a young-driver surcharge in addition to the additional driver fee, and certain vehicle classes are restricted to drivers aged 25 and older.

Yes, drivers aged 21 to 24 are subject to a young-driver surcharge when renting from Hertz in Anchorage.

In the United States, the standard minimum age to rent without additional fees is 25. Hertz in Anchorage follows this general policy, meaning renters aged 21 to 24 will be charged an age differential fee on top of the base rental rate. The exact daily surcharge amount is set by Hertz at the counter and may vary.

Additional restrictions that apply to under-25 renters at Hertz in Anchorage include:

• Certain vehicle classes such as Dream, Adrenaline, and Prestige categories are not available to drivers under 25
• Additional drivers aged 21 to 24 may also incur the surcharge or may not be accepted depending on the vehicle class

Drivers under 21 are generally not permitted to rent from Hertz in Anchorage. If you are between 21 and 24, Budget for the daily surcharge when comparing rental costs.

Most Hola Car Rentals bookings, including Hertz rentals in Anchorage, include travel assistance coverage provided by Terrawind Global Protection. This is particularly relevant in Anchorage given the remote stretches of highway outside the city.

The coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach the assistance line 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit does not apply to customers who are residents of the United States or Canada. It also does not cover damage to the Hertz rental vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/SLI).

Yes, one-way rentals are possible with Hertz in Anchorage, but a drop-off fee may apply depending on your return location.

When you search for a Hertz rental in Anchorage with a different return city, the Hola Car Rentals booking process will show any applicable drop-off fee under the "To pay at destination" section before you confirm. This fee is set by Hertz based on the specific route, distance, vehicle class, and season.

A few things to keep in mind:

• Returning to a different Hertz location within Anchorage (for example, from the airport to the K Street downtown counter) may or may not carry a fee depending on the route
• Long-distance one-ways to other Alaskan cities or out of state are more likely to carry a higher drop-off fee
• Cross-border one-ways (for example, into Canada) may be restricted or require special authorization from Hertz

Always review your booking confirmation to confirm whether a drop-off fee is listed before picking up your Hertz vehicle in Anchorage.

Hertz rentals in Anchorage follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel fees on your Hertz rental in Anchorage:

• Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge at the start
• Refuel within approximately 10 miles of the Hertz return location before dropping off
• Keep your final fuel receipt as proof in case of any dispute

If you return the vehicle below the recorded starting level, Hertz in Anchorage may charge you for the fuel shortfall at their own refueling rate, which is typically higher than the pump price, plus an administrative service fee.

If the vehicle was not full at pickup, ask the Hertz agent in Anchorage to note the exact level on the rental agreement so you only need to return it at that same level.

When renting from Hertz in Anchorage, there are two main types of coverage to consider:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): this reduces your financial liability for damage to the Hertz rental vehicle itself, including collision, theft, and vandalism. A deductible may still apply unless your confirmation states zero excess.
• Third-Party Liability (LIS/SLI/ALI): this covers bodily injury and property damage you may cause to other people or vehicles while driving the Hertz rental in Anchorage. In Alaska, state-minimum liability requirements apply, but coverage limits may be low. Adding supplemental liability up to US$300,000 is strongly recommended.

CDW/LDW does not cover third parties, and LIS/SLI does not cover damage to the Hertz vehicle. You need both for comprehensive protection.

Common exclusions to be aware of include damage from prohibited use such as off-road driving, incidents involving unlisted drivers, and late or missing incident reports. Always report any incident to Hertz in Anchorage immediately using the number on your rental agreement.

If your flight is delayed and you arrive later than your scheduled Hertz pickup time in Anchorage, the Hertz counter at Ted Stevens Anchorage International Airport will hold your reservation for up to 24 hours from the original pickup time.

The airport Hertz location in Anchorage operates from approximately 5:30 a.m. to 2:00 a.m. daily, which covers most delayed arrivals. Make sure you arrive during those operating hours, as the counter cannot process your rental if it is closed.

If your delay is less than 24 hours, no action is typically needed. If your delay will exceed 24 hours from your original Hertz pickup time in Anchorage, contact Hola Car Rentals as soon as possible:

• WhatsApp: +1 (786) 999-8312
• Email: [email protected]

Note that the downtown Hertz location on K Street in Anchorage is only open Monday through Friday, 8:00 a.m. to 5:00 p.m. If your delay pushes your arrival outside those hours or to a weekend, you should plan to pick up at the airport Hertz counter instead.