VERIFIED REVIEWS
Frequently Asked Questions
What does my Hola Car Rentals booking with Dollar in Pennsylvania include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car rental brands operating in Pennsylvania, including Dollar, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected Dollar rental experience and peace of mind throughout your trip in Pennsylvania.
Will I face unexpected charges at the Dollar counter in Pennsylvania when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your Dollar booking in Pennsylvania are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Dollar counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Dollar counter in Pennsylvania charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Dollar to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where are the Dollar car rental locations in Pennsylvania?
Dollar operates at several airports and neighborhood locations across Pennsylvania.
- Philadelphia International Airport (PHL): counter at 1 Arrivals Road, Terminal 1, open 07:00 to 21:00 daily
- Pittsburgh International Airport (PIT): counter at the Baggage Claim level inside the Landside Terminal covered garage, open 07:00 to 23:59 daily
- Lehigh Valley International Airport (ABE) in Allentown
- Scranton Wilkes-Barre Airport (AVP) in Avoca, near Scranton
Dollar also has off-airport neighborhood locations in Pennsylvania, including spots in Pittsburgh (Baum Blvd), Pleasant Hills near Pittsburgh, Conshohocken, and Wilkes-Barre. Off-airport locations in Pennsylvania typically operate shorter hours, around 08:00 to 17:00, so confirm hours before arriving. Your booking confirmation will show the exact address and hours for your chosen Dollar location.
How do I pick up my Dollar rental car at Philadelphia International Airport in Pennsylvania?
At Philadelphia International Airport (PHL) in Pennsylvania, the Dollar counter is located at 1 Arrivals Road, Terminal 1, on the Arrivals level. Counter hours are 07:00 to 21:00 daily.
When you arrive, follow the Car Rental signs from the terminal to the Arrivals Road. Present your booking confirmation, a valid driver's license, and a physical major credit card in the main driver's name for the security deposit hold.
For vehicle return at PHL, bring the car back to 1 Arrivals Road following the Car Rental Returns signs. Free shuttle service to the terminals runs from approximately 06:00 to 24:00. After-hours returns at this Pennsylvania Dollar location may delay processing, so plan to return during operating hours when possible. Before returning, refuel within roughly 10 miles of the airport to comply with the full-to-full fuel policy and avoid refueling charges.
How do I pick up my Dollar rental car at Pittsburgh International Airport in Pennsylvania?
At Pittsburgh International Airport (PIT) in Pennsylvania, the Dollar counter is located at the Baggage Claim level inside the Landside Terminal covered garage. Counter hours run 07:00 to 23:59 daily, making it one of the later-closing Dollar locations in Pennsylvania.
After collecting your bags, follow the Car Rental signs through the Landside Terminal to the covered garage where the Dollar desk is situated. It is a short walk from the baggage claim area to the cars. Bring your booking confirmation, a valid driver's license, and a physical major credit card in the main driver's name for the security hold.
For after-hours returns at this Pennsylvania Dollar location, navigate to the airport short-term parking area and follow the Car Rental Return signs. A key drop is available via on-site signage. Refuel within approximately 10 miles of the Pittsburgh airport before returning to satisfy the full-to-full fuel policy.
How do tolls work on the Pennsylvania Turnpike in a Dollar rental car?
Pennsylvania's main toll road is the Pennsylvania Turnpike, which operates on a fully cashless system. Dollar rental cars in Pennsylvania are equipped with an electronic toll device, so you pass through overhead gantries without stopping at a booth.
At the Dollar counter in Pennsylvania you have two options:
- Purchase an unlimited toll package (typically US$11 to US$25 per day depending on the partner and location), which covers all tolls during your rental at a fixed daily rate
- Decline the package and pay per use: tolls are recorded via your license plate (Toll By Plate) or the vehicle's transponder, then billed to your credit card after the rental, along with administrative or processing fees
Typical 2026 Pennsylvania Turnpike rates for a standard passenger vehicle are approximately US$1.94 per short segment with E-ZPass or US$3.88 with Toll By Plate. A 50-mile trip costs roughly US$4.78 with E-ZPass. If you decline the Dollar toll program in Pennsylvania, tolls are billed at the higher Toll By Plate rate plus admin fees, which can add up on longer Turnpike journeys. Toll charges may appear on your card days or even weeks after you return the vehicle.
Pennsylvania has no congestion charges or urban emissions zones, so tolls apply only to specific roads and bridges.
What documents do I need to pick up a Dollar rental car in Pennsylvania?
To pick up a Dollar rental car in Pennsylvania, you must present the following physical documents at the counter:
- A valid, original driver's license in the main driver's name (not a digital copy)
- A physical major credit card with the driver's name printed on the card, used for the security deposit hold (debit and prepaid cards are not accepted)
- A passport or valid government photo ID
- Your booking confirmation or printed voucher
- Round-trip flight or cruise tickets if you are visiting Pennsylvania from abroad
If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original license. For other non-English licenses, an IDP is strongly recommended. The IDP is a translation only and is never valid without your original license.
All documents presented at the Dollar counter in Pennsylvania must be physical originals. Digital versions shown on a phone or tablet are not accepted.
Can I do a one-way rental with Dollar in Pennsylvania and return the car at a different city?
Yes, Dollar offers one-way rental options in Pennsylvania, including from Philadelphia International Airport and Pittsburgh International Airport to other locations.
When booking a one-way Dollar rental in Pennsylvania, a drop-off fee may apply depending on your specific route. This fee is set by Dollar and varies based on the cities involved, the distance, the season, and the vehicle class. The drop-off fee will be shown during the booking process under the "To pay at destination" section, so you can see the cost before confirming.
Some route combinations within Pennsylvania or to neighboring states may not carry a drop-off fee, while longer cross-state routes typically do. Cross-border one-way rentals (for example, returning outside the United States) may be restricted or require special approval from Dollar.
If you change your return location after booking, the drop-off fee may be recalculated. Always verify the fee shown on your confirmation matches what the Dollar counter presents at pick-up in Pennsylvania.
Can I get Tolls Cashback on a Dollar rental in Pennsylvania?
Yes, all bookings made through Hola Car Rentals, including Dollar rentals in Pennsylvania, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your rental.
Pennsylvania has an active toll network, including the Pennsylvania Turnpike and various cashless bridges and tunnels, so this benefit is particularly useful for Dollar renters driving across the state.
To claim your cashback after your Pennsylvania rental:
- Email [email protected] within 30 days of returning the vehicle
- Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
- Attach your Hola Car Rentals reservation confirmation, the Dollar rental agreement signed at pick-up, and a receipt or statement showing the toll charges paid
The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. For example, if your Dollar booking total in Pennsylvania was US$600, the maximum cashback is US$30. If you paid US$18 in Pennsylvania Turnpike tolls, you receive US$18 back. Submissions received after 30 days are not accepted.
How much is the security deposit for a Dollar rental in Pennsylvania?
When picking up a Dollar rental car in Pennsylvania, the counter will place a temporary authorization hold on your credit card as a security deposit. This is not a charge but it reduces your available credit until the rental is closed and your bank releases the hold.
For standard vehicles rented in the United States, including Pennsylvania, typical holds range from approximately US$300 to US$400. Premium or specialty vehicle classes may carry higher holds. The exact amount is set by Dollar at the counter and may vary by location, season, and vehicle class.
Important requirements for the deposit at any Dollar location in Pennsylvania:
- The card must be a physical major credit card (Visa, Mastercard, Amex, etc.) with the driver's name printed on it
- Debit cards, prepaid cards, and virtual cards are not accepted for the deposit
- The card must be in the main driver's name
- You must have sufficient available credit to cover the hold plus any expected charges
After you return the vehicle, Dollar releases the hold. Your bank controls how quickly it reappears on your available credit, which can take up to 15 business days. Bringing a backup credit card is always a good precaution.
What is the minimum age to rent a Dollar car in Pennsylvania?
The standard minimum age to rent a Dollar car in Pennsylvania without a young-renter surcharge is 25. Drivers aged 21 to 24 can rent but will be charged a daily underage fee on top of the base rental rate.
Dollar in Pennsylvania, like most rental partners across the United States, also restricts certain vehicle classes to drivers aged 25 and over. Categories typically limited to 25-plus include full-size sedans, minivans, vans, convertibles, luxury, and premium SUVs. Drivers aged 21 to 24 are generally limited to economy, compact, and intermediate vehicle classes.
Pennsylvania is not one of the states (like New York or Michigan) where law requires rentals to drivers as young as 18, so the Dollar minimum in Pennsylvania follows the standard National policy of 21 as the floor, with surcharges applying up to age 24.
Note that for Avis and Budget (not Dollar), certain Latin American and Caribbean travelers aged 21 to 24 may qualify for an underage fee waiver on eligible rate plans. This exception does not apply to Dollar rentals in Pennsylvania.
How does the fuel policy work for Dollar rentals in Pennsylvania?
Dollar rentals in Pennsylvania follow a full-to-full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.
Steps to follow for your Dollar rental in Pennsylvania:
- At pick-up, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement
- Take a photo of the dashboard showing the odometer and fuel gauge
- Refuel within approximately 10 miles of the return location before dropping off the car
- Keep your final fuel receipt showing the date, time, and station address
- For after-hours returns at Pittsburgh or Philadelphia, leave the receipt in the key envelope and keep a photo of the full gauge
If you return the Dollar vehicle in Pennsylvania with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee. Refueling near the airport before returning is the most cost-effective approach.
Does Dollar in Pennsylvania include liability insurance in the rental?
Third-party liability coverage is not automatically guaranteed at the same level for all Dollar rentals in Pennsylvania. In the United States, some states require rental companies to include state-minimum third-party liability, but not all states do, and Pennsylvania's requirements should be confirmed on your rental agreement.
When renting a Dollar car in Pennsylvania, you have the option to add Liability Insurance Supplementary (LIS), also called ALI or SLI, which covers bodily injury and property damage you may cause to other people while driving. This is separate from Collision Damage Waiver (CDW/LDW), which covers damage to the Dollar vehicle itself.
- CDW/LDW: covers damage or theft of the Dollar rental car, subject to any deductible shown on your confirmation
- LIS/ALI/SLI: covers injury or property damage to third parties, up to the policy limit
Neither coverage protects your personal belongings or your own injuries. Hola Car Rentals strongly recommends adding LIS (up to US$300,000) to your Dollar booking in Pennsylvania if you do not have a personal auto policy that extends to rental vehicles. Always verify what is included on your booking confirmation before picking up the car.
Can I add an extra driver to my Dollar rental in Pennsylvania?
Yes, you can add an additional driver to your Dollar rental in Pennsylvania, but the additional driver must be present at the counter at pick-up with a valid driver's license to sign the rental agreement.
Whether the additional driver fee is included or charged at the counter depends on your rate:
- If your booking confirmation states "Additional driver free of charge" or "Additional driver included," the first extra driver is covered at no extra cost
- If not included, Dollar in Pennsylvania charges approximately US$13.50 per rental day for an additional driver, with a maximum cap of US$189 plus applicable taxes
All additional drivers must meet the same document and age requirements as the main driver. For Dollar rentals in Pennsylvania, additional drivers must generally be at least 25 years old, or the young-renter surcharge may apply or the additional driver may not be accepted depending on location rules.
Only drivers listed on the Dollar rental agreement in Pennsylvania are covered by the vehicle's protections such as CDW/LDW and liability coverage. Never allow an unlisted person to drive the vehicle.
Is Travel Assistance included with a Dollar rental in Pennsylvania?
Yes, most bookings made through Hola Car Rentals, including Dollar rentals in Pennsylvania, include Travel Assistance provided by Terrawind Global Protection at no extra cost. This benefit is especially useful if you experience a medical emergency or other travel disruption while driving through Pennsylvania.
Coverage typically includes:
- Travel insurance with medical coverage for up to 5 passengers
- Legal assistance in the event of a road accident in Pennsylvania
- Compensation for luggage lost by the airline
- Flight cancellation insurance
This benefit does not cover damage to the Dollar rental vehicle (that is CDW/LDW) or liability to third parties (that is LIS/ALI/SLI). It also does not apply to pre-existing medical conditions.
Important: this coverage applies only to non-North American customers. Residents of the United States and Canada do not qualify for this benefit.
To reach assistance 24 hours a day while in Pennsylvania, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.
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