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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3366
3369 reviews
4.9 stars, 3369 reviews
4.9
user review 1 user review 2 user review 3 +3366
3369 reviews
4.9 stars, 3369 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 6 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 4 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 1 month ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 1 month ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 1 month ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 1 month ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 1 month ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 1 month ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 1 month ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 4 weeks ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 4 weeks ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 4 weeks ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 4 weeks ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 4 weeks ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 4 weeks ago
"So far so good"
Judy Winkin
Judy Winkin
5 4 weeks ago
"Easy and good deal"
Samantha de León
Samantha de León
5 4 weeks ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 3 weeks ago
"Very easy to book and competitive prices."
ju
ju
5 3 weeks ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 3 weeks ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 3 weeks ago
"Very good. Easy."
David Garciarena
David Garciarena
5 3 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 3 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 3 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 3 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 3 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 3 weeks ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 3 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 2 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 2 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 2 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 2 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 2 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 2 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 2 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 1 week ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 2 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 1 week ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 2 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 1 week ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 1 week ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 1 week ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 1 week ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 1 week ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 1 week ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 1 week ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 4 days ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 3 days ago
"It was an excellent experience to rent a car via HOLA the service was super."

Frequently Asked Questions

How do I find the Thrifty rental car pickup area at St. Louis Lambert International Airport (STL) if I’m arriving at Terminal 1?
After collecting your luggage in Terminal 1, look for the overhead signs directing you to the Rental Car Center. You will need to take a short shuttle ride to reach the consolidated facility where all rental companies are located. The shuttle pickup zones are clearly marked outside of baggage claim. Once you arrive at the Rental Car Center, you can easily find the Thrifty counter to complete your paperwork and proceed to your vehicle.
If my flight lands at STL late at night, what’s the smoothest step-by-step plan to get from baggage claim to the Thrifty counter and car lot?
Even late at night, the process at STL is designed to be straightforward for travelers. Once you have your bags, simply follow the airport signage for the Rental Car Shuttle, which operates to accommodate flight arrivals. These shuttles will take you directly to the consolidated Rental Car Center. Inside, you'll find the Thrifty service desk where an agent can assist you, and from there it's a short walk to the garage to locate your reserved vehicle.
What’s the easiest way to avoid taking a wrong turn when leaving the STL rental car area and getting onto I-70 toward downtown St. Louis?
When exiting the rental car facility, pay close attention to the overhead highway signs. You will want to follow the signs for I-70 East, which is the main interstate that leads directly toward downtown St. Louis. It's helpful to have your GPS navigation set up before you start driving to get voice prompts for lane positioning. The key is to merge onto the correct ramp for I-70 East as you leave the airport's road system.
How early should I plan to arrive at the STL rental car return area if I have an early-morning departure and checked bags?
For an early-morning flight, it's wise to build a comfortable time cushion into your schedule. Plan to arrive at the rental car return area at least 30 to 45 minutes before you would normally want to be at the airport terminal. This allows ample time for the vehicle return process, unloading your luggage, and taking the shuttle back to your departure terminal. This buffer helps ensure a stress-free experience before you head to airline check-in and security.
What’s the least stressful route from the Thrifty return at STL to the correct airline drop-off curb for Terminal 2?
The process is streamlined for all travelers regardless of their terminal. After you return your vehicle at the consolidated Rental Car Center, you will board one of the airport's complimentary shuttles. These shuttles run on a continuous loop and make stops at both Terminal 1 and Terminal 2. Simply listen for the driver's announcement for the Terminal 2 stop and exit there with your luggage.
Where can I safely pull over near STL after pickup to set up navigation, pair my phone, and organize luggage before driving into the city?
A great option is to use the airport's cell phone lot, which is designed for short-term waiting and is a safe, well-lit place to get organized. Alternatively, there are several large gas stations located just a minute or two from the airport exit. Pulling into one of their parking areas provides a convenient spot to adjust your mirrors, program your GPS, and ensure everything is situated before you merge onto the busy interstate.
What are the most common confusing interchanges around STL for first-time drivers, and how can I recognize them before I’m in the wrong lane?
The interchange between I-70 and I-170 near the airport can be tricky, so it's important to know which highway you need in advance. Closer to downtown, the convergence of I-64, I-44, and I-55 requires careful attention, with lanes splitting for different routes. The best way to handle these is to use a GPS app with lane-guidance assistance and review your route before you start driving, which helps you anticipate which lane you'll need to be in.
If I’m staying in Downtown St. Louis, what should I know about one-way streets and navigation quirks when I first arrive with a rental car?
Downtown St. Louis features a significant number of one-way streets, which can be challenging for first-time visitors. It is highly recommended to rely on a GPS for turn-by-turn directions rather than trying to navigate by sight alone. Be prepared for streets that may not form a perfect grid and pay close attention to street signs indicating traffic flow. Driving slowly and deliberately will help you navigate the area confidently as you get your bearings.
What’s a realistic drive-time window from STL airport to the Gateway Arch area during weekday rush hour?
While the drive from St. Louis Lambert International Airport to the Gateway Arch can be as quick as 20-25 minutes in light traffic, this can change dramatically during rush hour. During peak weekday commuting times, typically from 7:00 to 9:00 AM and 4:00 to 6:00 PM, you should realistically budget between 45 minutes and an hour for the trip. Always check a real-time traffic app before you leave the airport to get the most accurate estimate.
How hard is it to park near the Gateway Arch and the riverfront, and what should I plan for on busy weekends?
Parking directly at the Gateway Arch is available but can fill up quickly, especially on weekends and holidays. A more reliable plan is to use one of the many public parking garages located a few blocks away in the downtown area. Many visitors find it convenient to book a parking spot in advance using a parking app. This strategy saves time and ensures you have a guaranteed place to park within a comfortable walking distance of the monument.
If my hotel charges for parking, what kinds of alternative parking setups do travelers use in Downtown St. Louis while keeping a rental car accessible?
Many travelers opt to use public parking garages or surface lots as an alternative to potentially higher hotel valet fees. Downtown St. Louis has numerous options, many of which offer competitive daily or overnight rates. Using a parking app on your smartphone can be a great way to locate nearby garages, compare their rates, and even reserve a spot. This approach can offer significant savings while still keeping your rental car just a short walk from your hotel.
What should I know about driving on I-64 and I-44 through St. Louis if I’m not used to quick merges and short exit ramps?
When driving on highways like I-64 (also known as Highway 40) and I-44, it's important to be an alert and defensive driver. These interstates often feature short on-ramps and exit ramps that require you to adjust your speed quickly. A good strategy is to stay in the center lane if you aren't exiting for a while, which gives you more space to react to merging traffic. Always use your turn signals well in advance to communicate your intentions to other drivers.
If I’m visiting Forest Park for the zoo and museums, where do visitors usually park, and how early do lots fill up on peak days?
Forest Park offers extensive free parking throughout its grounds, including large lots near the Saint Louis Zoo, Art Museum, and History Museum. However, on beautiful weekends or holidays, these prime lots can fill up as early as 10:00 AM. The best strategy is to arrive early in the day to secure a convenient spot. If you arrive later, be prepared to park in a more distant lot and enjoy a scenic walk to your destination.
What’s the easiest way to handle a day that includes the St. Louis Zoo, The Muny area, and the Delmar Loop without backtracking across town?
A logical and efficient plan is to start your morning at the St. Louis Zoo, as it's a popular attraction where early arrival is beneficial. After your zoo visit, you can explore the nearby Muny and other central areas of Forest Park. From the park, it's a short and direct drive north to the Delmar Loop for lunch, shopping, or evening entertainment. This north-bound progression minimizes driving time and avoids unnecessary backtracking.
How long should I budget to drive from Downtown St. Louis to the Missouri Botanical Garden and find parking nearby?
The drive from downtown to the Missouri Botanical Garden is typically about 15 to 20 minutes in normal traffic conditions. It's wise to budget around 30 minutes to account for any potential slowdowns, especially if traveling during peak hours. The Garden has its own large, dedicated visitor parking lot right at the main entrance, so finding a spot is usually quick and convenient once you arrive.
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