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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3370
3373 reviews
4.9 stars, 3373 reviews
4.9
user review 1 user review 2 user review 3 +3370
3373 reviews
4.9 stars, 3373 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 4 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 2 months ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 2 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 2 months ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 1 month ago
"Very good. Easy."
David Garciarena
David Garciarena
5 1 month ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 1 month ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 1 month ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 4 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 4 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 4 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 4 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 4 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 4 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 4 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 4 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 3 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 4 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 3 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 3 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 3 weeks ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 3 weeks ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 2 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 2 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 weeks ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 weeks ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 2 weeks ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 1 week ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 1 week ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 1 week ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 yesterday
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
micah sioson
micah sioson
5 11 hours ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Carla Ocampo
Carla Ocampo
5 5 days ago
"Company with very good prices. Easy and quick booking process."

Fort Wayne Car Rental – Compare Thrifty & Save

Discover the best car rental options in Fort Wayne with Thrifty, where you can compare prices from trusted rental brands in one search. Enjoy transparent all-inclusive pricing, ensuring no hidden fees or surprises at the counter. Fort Wayne's rich history and vibrant community await you, and with free cancellation available up to 48 hours before pickup, your plans can remain flexible. Rated highly by thousands of travelers worldwide, Thrifty ensures a seamless car rental experience. Start your journey with confidence and book your car rental today!

Traveler Tips & Price Insights

When is the best time to book a rental car in Thrifty Car Rental | in Fort Wayne?

You should book your rental car approximately 7 days before your trip to get a below-average price.

Price Trend (Last 90 Days)

Frequently Asked Questions

What does my Hola Car Rentals booking with Thrifty in Fort Wayne include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Fort Wayne, including Thrifty, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Thrifty rental experience and peace of mind throughout your trip in Fort Wayne.

Will I face unexpected charges at the Thrifty counter in Fort Wayne when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Thrifty booking in Fort Wayne are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Thrifty counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Thrifty counter in Fort Wayne charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Thrifty to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where do I pick up my Thrifty rental car at Fort Wayne Airport?

The Thrifty counter at Fort Wayne International Airport (FWA) is located at 3801 W Ferguson Road. Thrifty provides shuttle or airport pick-up services from the terminal to the facility, so look for the designated shuttle stop after collecting your bags.

Counter hours at the Fort Wayne airport location are Monday through Sunday, 08:00 to 16:00. If your flight arrives outside those hours, plan accordingly, as no after-hours pickup details are currently available for this Thrifty location.

If you are picking up from the off-airport Thrifty location in Fort Wayne, that counter is at 725 West Coliseum Blvd, Fort Wayne, IN 46808. Hours there are Monday through Friday 08:00 to 16:00 and Saturday 09:00 to 12:00, with no Sunday service. No shuttle connects that location to the airport, so you would need to arrange your own transport to the Coliseum Blvd counter.

What documents do I need to pick up a Thrifty car in Fort Wayne?

To collect your Thrifty rental in Fort Wayne, you must bring the following physical documents to the counter:

  • A valid, original driver's license in the main driver's name
  • A major credit card with the driver's name printed on the card, for the security deposit hold
  • A passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets (required for international visitors)

If your driver's license is not in English and does not use a Latin (Roman) alphabet, for example Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original license at the Thrifty counter in Fort Wayne.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted.

Does Thrifty in Fort Wayne charge a young driver surcharge for drivers under 25?

Yes, Thrifty in Fort Wayne applies a young driver surcharge for renters aged 21 to 24. The standard Thrifty underage fee in the United States is US$13.50 per rental day plus applicable taxes, with a maximum charge of US$189 plus taxes for the rental period.

Indiana is not one of the states (New York and Michigan) where rental companies are required by law to rent to drivers aged 18 and over, so the minimum age at the Fort Wayne Thrifty locations follows the standard policy of 21 to 24 with a surcharge, and 25 or older without one.

Additionally, certain vehicle classes are restricted to drivers aged 25 and over. If you are under 25, you will generally be limited to smaller categories such as economy, compact, and intermediate vehicles at the Fort Wayne Thrifty counter. Always confirm class availability when booking.

How do toll roads work when renting from Thrifty in Fort Wayne?

Fort Wayne sits in northern Indiana, and the main toll road in the region is the Indiana Toll Road (I-90), a 157-mile east-west highway that connects the Chicago area to the Ohio border. If you drive that corridor in your Thrifty rental, you will encounter tolls. Indiana uses E-ZPass and I-Pass transponders, as well as cashless video tolling via license plate capture for vehicles without a transponder.

Your Thrifty rental in Fort Wayne will come equipped with an electronic toll device. At the counter you can choose between two options:

  • An unlimited toll package at a fixed daily rate (typically US$11 to US$25 per day depending on the program), which covers all tolls during the rental
  • A pay-per-use arrangement, where Thrifty bills you the actual toll amount plus an administrative processing fee after the rental ends

If you opt out of the Thrifty toll program and plan to pay manually, inform the counter agent so they can note it on your agreement and avoid duplicate charges. Be aware that toll charges can appear on your card several weeks after you return the vehicle, as toll agencies process invoices in batches.

Can I get cashback on tolls paid during my Thrifty rental in Fort Wayne?

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Thrifty rental in Fort Wayne.

This benefit is useful if you drive the Indiana Toll Road (I-90) or cross any tolled bridges in the region during your rental period. To claim your cashback, email [email protected] within 30 days of returning the vehicle and include:

  • Your Hola Car Rentals reservation confirmation
  • A copy of the rental agreement signed at the Thrifty counter in Fort Wayne
  • A receipt or statement showing the toll charges paid

The refund is calculated as the lesser of the actual tolls paid or 5% of your booking total. For example, if your booking total is US$400, the cap is US$20. If you paid US$14 in tolls on the Indiana Toll Road, you receive US$14 back. Refunds are issued to the original payment method within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

Is a credit card required to pick up a Thrifty rental in Fort Wayne?

Yes, a major credit card in the main driver's name with the driver's name physically printed on the card is required at the Thrifty counter in Fort Wayne. The card is used to place a temporary security hold, not a charge, on your available credit at the time of pickup.

For standard vehicles in the United States, typical security holds range from approximately US$300 to US$400, though the exact amount is set by Thrifty at the Fort Wayne location and may vary by vehicle class or season.

  • Debit cards and prepaid cards are not accepted for the security deposit hold
  • Virtual or digital-only card numbers are not accepted; you must present the physical card
  • The card must have sufficient available credit to cover the hold in addition to any other pending charges

Even if you prepaid your booking online, you must still present a physical credit card at the Thrifty counter in Fort Wayne. The hold is released after you return the vehicle, but your bank may take up to 15 business days to reflect the release on your statement.

How does the fuel policy work for Thrifty rentals in Fort Wayne?

Thrifty rentals in Fort Wayne follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pickup, check the fuel gauge with the Thrifty agent and confirm the starting level is recorded on your rental agreement. Take a photo of the dashboard showing the gauge and odometer before leaving the Fort Wayne lot.

When returning the vehicle, refuel within approximately 10 miles of the Thrifty return location in Fort Wayne so the gauge does not drop below full before you arrive. Keep your final fuel receipt showing the date, time, and station address.

If you return the vehicle below the recorded starting level, Thrifty may charge you for the fuel shortfall at their refueling rate, which is typically higher than the pump price, plus a refueling service fee. Using the wrong fuel type (gasoline versus diesel) is not covered by the fuel policy and may generate separate charges. Always confirm the correct fuel type for your vehicle at the Fort Wayne counter.

Can I add an additional driver to my Thrifty reservation in Fort Wayne?

Yes, you can add an additional driver to your Thrifty rental in Fort Wayne, either as an included benefit depending on your rate, or by paying a fee at the counter.

When the additional driver is not included in your rate, Thrifty charges US$13.50 per rental day plus taxes, with a maximum of US$189 plus taxes for the full rental period. Check your booking confirmation to see whether an additional driver is already included at no extra cost.

To add a driver at the Fort Wayne Thrifty counter, the additional driver must be present in person and bring:

  • A valid, original driver's license
  • A passport or government-issued photo ID
  • An International Driving Permit if their license uses a non-Latin alphabet

Both the main driver and the additional driver must sign the rental agreement. Only drivers listed on the agreement are covered by the rental protections such as CDW/LDW. Anyone who drives the Thrifty vehicle in Fort Wayne without being named on the contract may void those protections.

What travel assistance is included with my Thrifty booking in Fort Wayne?

Most bookings made through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection. This benefit can be valuable if you experience an emergency during your Thrifty rental in Fort Wayne or while driving in Indiana, for example a medical situation on the Indiana Toll Road or a breakdown in a less-populated area of the state.

Coverage typically includes:

  • Travel insurance with medical coverage for up to 5 passengers
  • Legal assistance in the event of an accident
  • Compensation for baggage lost by the airline
  • Flight cancellation insurance

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit does not apply to residents of the United States or Canada. It is designed for travelers renting abroad. It also does not cover damage to the Thrifty rental vehicle itself (that is handled by CDW/LDW) or third-party liability to others. Always review your booking confirmation for the exact terms and coverage limits that apply to your reservation.

Can I pick up a Thrifty car in Fort Wayne and return it in a different city?

Yes, one-way rentals are possible with Thrifty in Fort Wayne, but a drop-off fee may apply depending on your return location, vehicle class, and the distance between cities.

When booking, select a different return location and the system will calculate whether a drop-off fee applies for your specific route. If a fee applies, it will appear under the "To pay at destination" section during checkout and on your booking confirmation. This fee cannot be prepaid and is not covered by No Extra Charges© Coverage unless it was not disclosed during booking.

Some general patterns to keep in mind for Fort Wayne Thrifty one-way rentals:

  • Returning to another city in Indiana or a neighboring state typically incurs a drop-off fee that varies by distance and vehicle class
  • Cross-country or remote routes may carry higher fees or may not be permitted
  • Changing your return location after booking may reprice the rental and recalculate the fee

Always confirm the drop-off fee on your confirmation before traveling, and verify it matches what the Thrifty agent presents at the Fort Wayne counter at pickup.

What insurance coverage is included in my Thrifty rental in Fort Wayne?

The insurance included in your Thrifty rental in Fort Wayne depends on the rate plan you selected when booking through Hola Car Rentals. In the United States, the main coverages to understand are:

  • Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Thrifty rental vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible.
  • Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to other people or vehicles. Some U.S. states require a minimum level of liability, but not all do. Adding supplemental liability coverage up to US$300,000 is strongly recommended.

CDW/LDW does not cover third-party liability, your personal injuries, or your belongings. LIS/ALI/SLI does not cover damage to the Thrifty vehicle itself. These are separate protections and work together.

Review your Hola Car Rentals booking confirmation before arriving at the Fort Wayne Thrifty counter to confirm exactly which coverages are included in your rate and whether any deductible applies.

What happens if my flight is delayed and I arrive late for my Thrifty pickup in Fort Wayne?

If your flight is delayed and you arrive later than your scheduled pickup time at the Fort Wayne Thrifty location, the rental company will generally hold your reservation for up to 24 hours from the original pickup time, provided you arrive during counter operating hours.

The Fort Wayne airport Thrifty counter is open Monday through Sunday from 08:00 to 16:00. If your delay pushes your arrival outside those hours, you will not be able to collect the vehicle until the counter reopens, so plan accordingly.

  • Delays under 24 hours: your Thrifty booking in Fort Wayne should be held. Aim to arrive during service hours.
  • Delays over 24 hours: contact Hola Car Rentals support via WhatsApp at +1 (786) 999-8312 or email [email protected] as soon as possible. Changes are not guaranteed but the team will assist where they can.

If your booking is forfeited due to a delay exceeding 24 hours without prior contact, no refund will apply under standard policy. Acting quickly and communicating early gives you the best chance of preserving your Fort Wayne Thrifty reservation.

Does Thrifty in Fort Wayne offer roadside assistance if something goes wrong during my rental?

Yes, roadside assistance is available for Thrifty rentals in Fort Wayne. Thrifty is part of the Hertz group, so if you experience a breakdown, flat tire, lockout, or other roadside emergency during your rental in Fort Wayne or anywhere in Indiana, you should use the Hertz/Dollar/Thrifty roadside assistance line. The contact number is printed on your rental agreement, so keep that document accessible throughout your trip.

Your booking through Hola Car Rentals also includes basic roadside assistance as part of the rental. If you want more comprehensive coverage, a premium roadside service network (RSN) add-on may be available at the Thrifty counter in Fort Wayne for an additional daily fee.

Additionally, most Hola Car Rentals bookings include Travel Assistance provided by Terrawind, which covers legal assistance in the event of an accident and medical emergencies for up to 5 passengers. Note that this travel assistance benefit does not apply to residents of the United States or Canada. For any roadside situation in Fort Wayne, always prioritize safety first, then contact the Thrifty assistance line using the number on your rental agreement.

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