VERIFIED REVIEWS
Holger Pfarr
"By far cheaper than all rental car offers."
Sharon Radford
"Quick and easy"
Bill Harshbarger
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off.
The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days.
Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy.
And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage.
Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing.
Their AI agent, perfectly better. Very good advice.
And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select.
Looking forward to booking with Hola again"
תמיר מורוביץ
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed.
Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference.
A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass.
My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
"Very easy to book
Very easy to pay
And the best deal I could find by quite a long way
Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
"great prices easy to book definitely use again"
constanza cecchi
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
"Hola is amazing, has everything you need.
Thanks"
Damien DE SOUSA
"Easy and fast booking process"
Jason Bishop
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou.
Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
"Good car and price"
Wheeling and dealing Uk
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
"Easy to use, great prices, all inclusive"
HaYoung Son
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
"So easy to book and a great price"
Jean-Francois WILMOTTE
"Perfect, no problems at all and a very attractive price."
amarthi rivera
"👌 EXCELLENT"
Jonne Miettinen
"Easy"
Hong-Anh Ha
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
"Awesome service"
JOSE LUIS MORA
"Excellent process, very easy"
K_Cantona95
"Excellent value for money!"
Ara Bermúdez
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
"Excellent experience"
Ole Alnes
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
"Everything was very quick and clear."
Artie Divin
"Very easy to book and very cheap"
Cristian Francisco Pastore
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
"Very easy to book etc, made it all so much better"
Robert Agati
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
"Best ever service I've experienced !
Well done !!!"
mrbstube
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
"EASY AND FAST."
Cristian Barbero
"The website format and information are very clear and accessible, with many options.
I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
"Everything is very intuitive and easy when managing reservations.
The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
"So far so good"
Judy Winkin
"Easy and good deal"
Samantha de León
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
"Very easy to book and competitive prices."
ju
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
"Very easy and accommodating"
denis dadoun
"Very good. Easy."
David Garciarena
"Easy to rent, best prices"
Jose J Rivera Indio Joe
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
"Very easy process and added extras were well appreciated"
Richard Gardiner
"booking process good, seems to have lots of inclusions"
sara l.
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
"Arranged so quickly and easily, top service..!!!"
Joseph
"Booking went smoothly"
Nathaniel Rosen
"Quick, clear and easy to understand."
Esther Ng
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
"Absolutely the best price."
Michael Parrish
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
"All done smoothly"
Kiran Sedoo
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
"Hola Car Rentals company is best car rental company,
and website is great."
Neil Flavin
"Quick hassle free booking with Hola.
Always a pleasure 👍"
Tomáš Kreitl
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
"Booking is very easy😊"
Tif Shukla
"Very easy and straight forward"
mindaugas liumpa
"Easy to book"
RICCARDO CARAMASCHI
"Great deals and easy booking!
Highly recommended"
Lynne Mathias
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
"Competitive rates and guarantees.
A reliable and responsive company."
Asher Wagner
"It was an excellent experience to rent a car via HOLA the service was super."
Frequently Asked Questions
What’s the easiest way to get from Edinburgh Airport arrivals to the Payless car rental pickup area if I have checked bags?
After collecting your luggage in the arrivals hall at Edinburgh Airport, simply follow the prominent signs for the Car Rental Centre. This dedicated facility is connected to the main terminal by a covered walkway, making it a short and manageable walk. If you are managing several large bags or traveling with family, a complimentary shuttle bus also runs frequently from the terminal forecourt directly to the rental centre entrance. This shuttle service is an excellent option for making the transfer as smooth as possible before you pick up your vehicle.
If I land in Edinburgh late at night, what should I expect for finding the Payless desk and actually getting on the road quickly?
Arriving late at Edinburgh Airport for a car rental pickup is typically a straightforward process. The route to the Car Rental Centre is well-lit and clearly signposted from the arrivals area, ensuring you can find your way easily. It is always a good practice to include your flight number in your reservation, as this helps the staff anticipate your arrival time. To expedite the process at the counter and get on the road efficiently, have your reservation details and all necessary credentials organized and ready to present to the agent.
How much extra time should I build in at Edinburgh Airport for a rental pickup during the August festival crowds?
August is an exceptionally busy period in Edinburgh due to the world-famous festivals, and you should anticipate a higher volume of travelers at the airport. It is wise to build a generous time buffer into your schedule for picking up your rental car. You can expect longer queues at the Car Rental Centre and generally more activity throughout the airport. Arriving with your booking information in hand can help streamline the process, but planning for potential delays will ensure a more relaxed and stress-free start to your visit.
What’s the most straightforward driving route out of Edinburgh Airport toward the city center for someone new to driving on the left?
For a first-time visitor driving on the left, the most direct route into Edinburgh's city center is via the A8 Glasgow Road. As you exit the airport and the Car Rental Centre, clear signage will direct you toward "Edinburgh City Centre." This road is a major dual carriageway, which provides a good opportunity to acclimate to the flow of traffic before encountering more complex city streets. Using a GPS for lane guidance is highly recommended, especially as you approach roundabouts and junctions closer to the city.
Where are the most common “wrong lane” mistakes leaving Edinburgh Airport, and how can I avoid them with a rental car?
The most significant junction to be aware of when leaving the airport is the Gogar Roundabout, a large, multi-lane roundabout where several major roads converge. This is where visitors unfamiliar with the layout can most easily find themselves in the wrong lane. To avoid this, the best strategy is to use a GPS with lane-assist guidance and review your route before you start driving. Pay close attention to the overhead gantry signs on the approach to the roundabout, as they indicate which lane you need for your intended exit well in advance.
If I’m staying on the Royal Mile, where can I realistically park a rental car overnight without circling for ages?
Parking directly on or immediately next to the Royal Mile is extremely limited and challenging. A more realistic and stress-free strategy is to use one of the large, secure multi-story car parks located a short walk away. Facilities near Waverley Station or in the New Town area are excellent options for overnight parking. Many of these car parks allow you to pre-book a space online, which is highly advisable, especially during peak tourist seasons, to guarantee your spot and avoid frustration.
How do Edinburgh’s controlled parking zones affect visitors trying to park near Old Town attractions during the day?
Edinburgh's city center operates with Controlled Parking Zones (CPZs), which means on-street parking is restricted and requires payment during specified hours. These zones are designed to manage congestion, and finding an available spot near Old Town attractions during the day can be very difficult and time-consuming. For visitors, it is far more practical to use a designated multi-story car park or a Park & Ride facility on the city's outskirts. This approach allows you to explore the historic areas on foot or by public transport without worrying about parking time limits.
What should I know about driving in Edinburgh’s narrow streets and tight turns if I’m used to U.S.-style roads?
When driving in Edinburgh's historic areas, particularly the Old Town, you'll find the streets are significantly narrower than typical U.S. roads. It's advisable to select a more compact vehicle, as it will be much easier to maneuver. Proceed slowly, be mindful of high stone curbs (kerbs), and be prepared to yield to oncoming traffic in places where the road isn't wide enough for two cars to pass. Patience and careful observation are key to navigating these charming but challenging streets confidently.
Are there parts of central Edinburgh where driving a rental is more hassle than it’s worth because of traffic restrictions or pedestrian areas?
Yes, absolutely. Driving in the heart of the Old Town, including areas like the Royal Mile, Grassmarket, and Victoria Street, is often more trouble than it's worth for visitors. Many of these streets have significant pedestrian traffic, delivery vehicle restrictions, and limited-access rules that can be confusing. The New Town also has complex one-way systems and bus-only lanes. A better plan is to park your car securely and explore the central historic districts on foot or by using the excellent local bus and tram services.
How do tram lines and bus lanes in Edinburgh change the way you should drive and merge downtown?
Driving in downtown Edinburgh requires constant awareness of dedicated tram lines and bus lanes. These lanes are clearly marked with signs and road paint and are strictly reserved for authorized vehicles; driving in them can result in fines. When turning or merging, you must be especially cautious not to cut across tram tracks unexpectedly or drift into a bus lane. Always check your mirrors and be mindful of trams, which are silent and can approach quickly, and give buses priority when they are signaling to pull out.
What’s a stress-minimizing plan for using a rental car in Edinburgh if I only want it for day trips, not city driving?
The ideal plan for using a rental car solely for day trips is to avoid bringing it into the city center at all. You can pick up your car from the airport and immediately head out on your excursion. If you are staying in the city for a few days first, consider using one of Edinburgh's Park & Ride facilities located on the city's perimeter. You can leave your car there securely and use public transport to get to and from your accommodation, retrieving the car only on the days you plan to travel outside the city.
If I’m doing a split stay (Edinburgh then Highlands), is it easier to pick up the car at the airport or after a night in town?
For a split stay, it is almost always easier and more cost-effective to enjoy your time in Edinburgh first without a car. Navigating and parking in the city can be challenging and expensive. After you've finished exploring the city, you can easily take a bus or tram back to the airport to pick up your rental car. This approach allows you to start your Highlands journey fresh, avoiding city traffic and heading directly onto the main motorways.
What’s the simplest way to drive from Edinburgh to Glasgow without getting pulled into confusing city-center roads on either end?
The most straightforward route between Edinburgh and Glasgow is the M8 motorway, which connects the two cities directly. When leaving Edinburgh Airport, follow signs for the A720 City Bypass, then take the exit for the M8 westbound towards Glasgow. This keeps you on major highways and completely avoids driving through the center of Edinburgh. As you approach Glasgow, follow signs for your specific destination or the airport, again using the motorway network to bypass the downtown core.
If I want a scenic drive, which route from Edinburgh to the Highlands feels most beginner-friendly for left-side driving?
For a scenic and relatively stress-free introduction to Highland driving, the route via the M9 to Stirling and then the A84 towards Callander and the Trossachs is an excellent choice. The M9 is a standard motorway that helps you get comfortable, and the A84 is a well-maintained, two-lane A-road that offers stunning scenery without the complexities of single-track roads. This route serves as a beautiful and manageable gateway to the Highlands, passing by landmarks like Stirling Castle and through the picturesque Loch Lomond & The Trossachs National Park.
How should I plan an Edinburgh-to-Isle of Skye drive if I don’t want to arrive exhausted after dark?
The drive from Edinburgh to the Isle of Skye is a long one, typically taking five to six hours without stops. To avoid arriving exhausted, it's crucial to start your journey early in the morning, no later than 9 AM. A better approach is to break up the drive by planning an overnight stop in a town like Fort William or Glencoe. This allows you to enjoy the spectacular scenery of the A82 through Glencoe at a relaxed pace and begin the final leg to Skye feeling refreshed the next day.
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