National Car Rental
in Hamilton

Hola Car Rentals is a premium partner of the leading car rental companies in Hamilton, including National, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no deductible (applies only for certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your rental
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique National rental experience with complete protection and peace of mind during your trip in Hamilton.

No. With Hola Car Rentals, all costs and charges for your National booking in Hamilton are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the National counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the National counter in Hamilton charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with National to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The National car rental counter at Hamilton International Airport (YHM) is located directly inside the terminal at 9300 Airport Rd, Mount Hope, ON. No shuttle or walk to a consolidated rental center is required.

After clearing arrivals, follow the car rental signs inside the terminal to reach the National desk. Because the counter is in-terminal, the process from landing to driving away is typically faster than at airports where renters must take a shuttle to an off-site facility.

Counter hours at the Hamilton airport National location are limited and vary by day, so confirm your pickup time against the schedule before booking. If you are arriving outside staffed hours, review your booking confirmation for after-hours instructions, as 24-hour drop-off is available at the airport location.

The National car rental counter at Hamilton International Airport (YHM) operates on a limited schedule that differs from a standard 9-to-5 window. Based on available information, hours include late-morning to early-morning windows on certain days, for example Monday from approximately 12:30 PM to 1:30 AM and Sunday from approximately 2:00 PM to 1:30 AM, with shorter midday windows on other days.

These hours can change on holidays or due to flight schedule adjustments, so always verify the current schedule on your booking confirmation before traveling to Hamilton.

If your flight arrives outside staffed hours, note that 24-hour vehicle drop-off is available at the Hamilton airport National location, but after-hours pickup arrangements should be confirmed in advance. Arriving during a staffed window is strongly recommended to avoid delays at the counter.

Yes, National car rental has a downtown Hamilton location at 237 Main St E, Hamilton, ON, in addition to the airport counter at YHM.

The downtown Hamilton National location operates during standard business hours:

• Monday to Friday: 8:00 AM to 6:00 PM
• Saturday: 8:00 AM to 2:00 PM
• Sunday: 9:00 AM to 2:00 PM

Vehicles are available on-site at the Main St E address, and a free pickup service is offered from that location. However, after-hours returns are not permitted at the downtown Hamilton branch, and there is no key-drop option, so plan your return within operating hours.

Note that the downtown Hamilton National location does not service Hamilton International Airport (YHM) pickups or returns. If you are arriving by air, use the in-terminal counter at 9300 Airport Rd, Mount Hope.

When driving a National rental car in or around Hamilton, the main toll road you may encounter is Highway 407 ETR, a privately operated all-electronic highway spanning 108 km across the Greater Toronto Area. All other major highways near Hamilton, including the QEW and Highway 401, are toll-free.

The 407 ETR is fully cashless. There are no toll booths. The system photographs your rental car's license plate and bills the rental company, which then charges your credit card for the tolls plus administrative fees.

At the National counter in Hamilton you can choose a toll program to manage these charges:

• An unlimited daily toll pass (typically a flat daily rate) covers all 407 ETR use for that day
• A pay-per-use option charges actual tolls plus a per-toll administrative fee

Sample 407 ETR costs for a 25 km peak trip can reach CAD 30 or more when base tolls, trip charges, and camera fees are combined, so evaluate whether a daily pass makes sense for your itinerary.

If you prefer to avoid the 407 ETR entirely, use free alternatives such as Highway 401 or the QEW when navigating the Hamilton and Greater Toronto Area region. GPS devices sometimes default to the 407 for speed, so check your route settings before driving.

To pick up a National rental car in Hamilton, bring the following physical documents:

• A valid, unexpired driver's license with a photo (digital licenses are not accepted)
• A major credit card in the main driver's name with the name printed on the card, for the security deposit hold
• Your passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or travel tickets if you are visiting from outside Canada

If your driver's license is not in English or French and uses a non-Latin alphabet (for example Arabic, Chinese, Japanese, or Cyrillic), an International Driving Permit (IDP) is required alongside your original license. For licenses in other languages that use Latin letters, an IDP is recommended but not mandatory for rentals in Hamilton and across Canada.

The IDP is a translation document only and cannot be used without your original license. Obtain it in your home country before traveling, as it cannot be issued abroad.

All documents presented at the National counter in Hamilton must be physical originals. Digital copies on a phone or tablet are not accepted.

Yes, a major credit card in the main driver's name with the name printed on the card is required to rent from National in Hamilton.

The credit card is used to place a temporary security hold at pickup. For rentals in Canada, this hold is typically between CAD 300 and CAD 500, though the exact amount depends on the vehicle class and location. The hold reduces your available credit until it is released after you return the vehicle, which can take up to 15 business days depending on your bank.

Debit cards and prepaid cards are not accepted for the security deposit at the National counter in Hamilton. Even if you prepaid your booking online, you must still present a physical credit card at pickup.

A few additional tips:

• Bring a backup credit card in case your primary card is declined
• Notify your bank of your travel to Canada to prevent fraud blocks on the authorization
• The card must be physically present; virtual or digital wallet cards are not accepted for the deposit

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your National rental in Hamilton.

This benefit is especially relevant in Hamilton because the nearby Highway 407 ETR is a fully cashless toll road where charges can add up quickly, particularly if you are driving toward Toronto or across the Greater Toronto Area.

To claim your cashback after returning your National rental in Hamilton:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback, followed by your reservation number
• Attach your Hola Car Rentals booking confirmation, the signed rental agreement, and a receipt or invoice showing the toll charges paid

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted, so keep your toll receipts and submit promptly after your Hamilton rental ends.

Yes, National car rental in Hamilton applies an underage surcharge for drivers aged 21 to 24. The fee is US$20 per day and is paid at the counter in addition to the base rental rate.

Drivers in this age group renting from National in Hamilton are generally permitted to rent Economy through Full Size cars, Cargo and Minivans, Pickup Trucks, and Compact, Small, or Standard SUVs seating up to 5 passengers. Larger or premium vehicle classes may not be available to underage renters.

Drivers under 21 are not permitted to rent from National in Hamilton. There is no upper age surcharge for senior drivers.

If you are adding a young driver as an additional driver to a National reservation in Hamilton, the same underage surcharge applies to that driver. All additional drivers must be present at the counter with a valid driver's license and must sign the rental agreement.

Yes, one-way rentals are permitted with National in Hamilton, allowing you to pick up in Hamilton and return the vehicle to a different city or location within Canada.

A one-way or drop-off fee typically applies for inter-city returns. This fee is route-specific and varies based on the destination, vehicle class, and season. It is a one-time charge set by National to reposition the vehicle and is separate from mileage, fuel, and taxes.

When booking a one-way rental from Hamilton through Hola Car Rentals, the drop-off fee will be displayed on the rate details page under the section labeled as charges due at the destination. Review this before confirming your booking.

Cross-border one-way rentals, for example returning a Hamilton National rental in the United States, may be restricted or subject to higher fees. Confirm cross-border permissions with National at the Hamilton counter before driving across the border, as unauthorized cross-border use can void your coverage.

Hamilton has several road conditions that can catch first-time drivers off guard, and being aware of them before collecting your National rental will help you navigate confidently.

Key things to know:

• Main Street is undergoing a conversion from one-way to two-way traffic between Dundurn and Gage Park. Expect narrowed lanes, construction zones, and altered traffic flow, particularly near Highway 403 interchanges where one-way segments remain until work is completed.
• Sherman Access operates as a tidal road with strictly enforced directional flow: downbound only from 6:50 AM to 9:10 AM and upbound only from 3:50 PM to 6:10 PM. Outside those windows it operates as a standard two-way road. Driving against the tidal direction is not permitted.
• King Street is periodically closed for Open Streets Hamilton events, blocking a major corridor from Gage Ave to John St for full days. Check local event schedules if your Hamilton rental coincides with these closures.
• Traffic signals across Hamilton use a mix of fixed-time and actuated modes, which can produce unpredictable phasing at intersections.

Ontario has no congestion charges or emissions zone fees. The only toll road in the region is Highway 407 ETR, which is optional and avoidable via free alternatives like the QEW or Highway 401.

The insurance and protection options included with your National rental in Hamilton depend on the rate plan selected when booking through Hola Car Rentals. Review your booking confirmation carefully to confirm what is covered.

The main coverages to understand are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the National rental vehicle. A deductible may apply unless your confirmation states zero deductible. CDW and LDW do not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving. In Canada, provincial law requires every rental vehicle to carry a minimum level of third-party liability, so this statutory coverage is included by default on National rentals in Hamilton. You can purchase higher supplemental limits if desired.

CDW and LDW do not cover tires, the undercarriage, the roof, or personal belongings. Personal accident and personal effects coverage are separate optional add-ons.

If you are unsure what your Hamilton National booking includes, check the rate details on your confirmation before arriving at the counter.

National car rental in Hamilton uses a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow:

• At pickup, check the fuel gauge with the National agent and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 15 km of the return location in Hamilton so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the National vehicle in Hamilton with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the pump price, plus a refueling service fee.

Some National locations offer an optional prepaid fuel plan at the counter. If you accept it, you pay for a full tank upfront and return the car empty. Any unused fuel is non-refundable under that option, so it is generally only worthwhile if you are certain you will use the full tank during your Hamilton rental.

Travel Assistance through Terrawind Global Protection is included with most Hola Car Rentals bookings, but this benefit does not apply to customers who are residents of Canada or the United States. If you are visiting Hamilton from outside North America and renting from National, you are likely eligible for this coverage.

The assistance is relevant for situations such as a medical emergency while driving in the Hamilton area, a breakdown on a remote stretch of highway, or a flight cancellation affecting your rental period. Core benefits typically include:

• Travel and medical coverage for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

This coverage does not replace CDW or LDW for damage to your National rental vehicle, nor does it cover third-party liability. Check your booking confirmation for the exact terms applicable to your Hamilton rental.