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Frequently Asked Questions
What does my Hola Car Rentals booking with Enterprise in Oklahoma include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car rental brands operating in Oklahoma, including Enterprise, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected Enterprise rental experience and peace of mind throughout your trip in Oklahoma.
Will I face unexpected charges at the Enterprise counter in Oklahoma when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your Enterprise booking in Oklahoma are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Enterprise counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Enterprise counter in Oklahoma charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Enterprise to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
How do I pick up my Enterprise rental car at Will Rogers World Airport in Oklahoma?
At Will Rogers World Airport (OKC) in Oklahoma, Enterprise operates a counter on the North end of the Rental Car Facility, which is separate from the terminal building.
To reach the counter, follow these steps:
- After landing, follow the Ground Transportation signs inside the terminal
- Exit to the shuttle bus area outside the terminal
- Board the Enterprise shuttle, which runs 24 hours a day between the terminal and the Rental Car Facility
- Proceed to the Enterprise counter on the North end of the Rental Car Facility to complete your rental agreement
The Enterprise counter at Will Rogers World Airport in Oklahoma operates from 8:00 AM to 11:59 PM daily. If you arrive outside those hours, after-hours drop-off is available: return the vehicle to the Will Rogers Rental Car Center, follow signs to the Enterprise return lot, and place the keys in the drop box next to the customer service booth. Note that you remain responsible for the vehicle's condition until Enterprise completes a formal check-in the next business day.
Does Enterprise in Oklahoma have locations beyond the Oklahoma City airport?
Yes, Enterprise operates numerous locations across Oklahoma beyond Will Rogers World Airport in Oklahoma City.
In the Oklahoma City metro area, Enterprise neighborhood branches include:
- Downtown Oklahoma City at 1615 N Broadway Ave
- Oklahoma City S. Meridian Ave. at 3200 S Meridian Ave
- Oklahoma City Northwest Expressway at 3407 NW Expressway
- Oklahoma City E. I-240 Service Rd. at 308 E I-240 Service Rd
- Oklahoma City E. Memorial Rd. at 421 E. Memorial Road
- Oklahoma City Rockwell Ave.
- Midwest City at 7015 SE 15th
- Moore, Edmond, Yukon, and Deer Creek
Enterprise also serves other Oklahoma cities, including Tulsa International Airport and Lawton-Fort Sill Regional Airport. Most Oklahoma City neighborhood Enterprise locations operate Monday through Friday 8:00 AM to 5:00 PM, with limited Saturday hours (typically 9:00 AM to 12:00 PM) and are closed on Sundays. Hours vary by branch, so confirm your specific location's schedule before pickup.
What toll roads will I encounter driving in Oklahoma with an Enterprise rental?
Oklahoma has an extensive turnpike network managed by the Oklahoma Turnpike Authority, and you are likely to encounter tolls when driving across the state in your Enterprise rental.
Major turnpikes include:
- Turner Turnpike (I-44, Oklahoma City to Tulsa, 88 miles)
- Will Rogers Turnpike (I-44, Tulsa to the Missouri state line, 88.5 miles)
- H.E. Bailey Turnpike (I-44, Oklahoma City to Lawton and Wichita Falls, 86.4 miles)
- Cherokee, Cimarron, Creek, and Muskogee Turnpikes
Oklahoma's electronic toll system is called PIKEPASS. It is interoperable with K-Tag and NTTA for discounts, but E-ZPass is not accepted on Oklahoma turnpikes. Cash is still accepted at some booths, but PIKEPASS users receive discounted rates.
For your Enterprise rental in Oklahoma, the Enterprise TollPass program charges approximately US$4.95 to US$5.35 per usage day (capped at around US$34.65 per rental), plus the actual toll amounts. If you prefer, you can purchase or transfer your own PIKEPASS to use in the rental vehicle and avoid the daily program fee entirely. Confirm the toll program terms with the Enterprise counter agent at pickup.
Can I get cashback on Oklahoma turnpike tolls paid during my Enterprise rental?
Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Enterprise rental in Oklahoma.
Oklahoma's turnpike network, including the Turner Turnpike, H.E. Bailey Turnpike, and Will Rogers Turnpike, can add up to meaningful toll costs over a multi-day trip. The Tolls Cashback benefit helps offset those expenses.
To claim your cashback after returning your Enterprise vehicle in Oklahoma:
- Email [email protected] within 30 days of returning the vehicle
- Use the subject line: Tolls Cashback - Reservation {Your Confirmation Number}
- Attach your Hola Car Rentals booking confirmation, the signed rental agreement, and a toll receipt or statement showing charges paid during the rental period
- Include your full name, travel dates, and the last 4 digits of the card used for the booking
Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. This benefit does not mean tolls are included in your booking; you still pay tolls normally and claim reimbursement afterward.
What documents do I need to pick up my Enterprise rental car in Oklahoma?
To pick up your Enterprise rental in Oklahoma, you must present the following physical documents at the counter:
- A valid, unexpired driver's license (original physical copy, not digital)
- A major credit card in the main driver's name with the driver's name printed on the card, for the security deposit hold
- A passport or valid government-issued photo ID
- Your booking confirmation or printed voucher
- Round-trip flight or cruise tickets if you are visiting from another country
If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is required alongside your original license. For licenses in English or using a Roman alphabet, an IDP is recommended but not mandatory.
The IDP is a translation document only and is never valid on its own. It must always be presented together with your original license at the Enterprise counter in Oklahoma. Obtain your IDP in your home country before traveling, as it cannot be issued abroad.
All documents must be physical. Digital versions are not accepted at the Enterprise counter in Oklahoma or at any other rental location.
Is a credit card required for the security deposit at Enterprise in Oklahoma?
Yes, a physical major credit card in the main driver's name is required at every Enterprise location in Oklahoma to cover the security deposit hold at pickup.
Key points to keep in mind:
- The card must be a major credit card (Visa, Mastercard, Amex, etc.) with the driver's name printed on it
- Debit cards, prepaid cards, and virtual or digital-only cards are not accepted for the deposit hold
- The typical security hold at U.S. Enterprise locations is approximately US$300 to US$400 for standard vehicles, though the exact amount varies by location, vehicle class, and rental duration
- The hold reduces your available credit until it is released after you return the vehicle; your bank may take up to 15 business days to reflect the release
Even if you prepaid your booking online, you must still present a physical credit card at the Enterprise counter in Oklahoma. It is also a good idea to bring a backup credit card in your name in case your primary card is declined. Notify your bank of your travel plans in advance to prevent fraud blocks on in-person authorizations.
What is the minimum age to rent a car with Enterprise in Oklahoma?
The minimum age to rent a car with Enterprise in Oklahoma without a young-renter surcharge is 25. Drivers aged 21 to 24 can rent but will be charged a daily young-renter surcharge in addition to the base rental rate.
For Enterprise in Oklahoma, the young-renter surcharge is approximately US$15 per day plus applicable taxes, paid at the counter. Drivers under 25 are also restricted from renting certain vehicle classes, including full-size SUVs, minivans, luxury, premium, and convertible categories. Economy, compact, and intermediate vehicles are generally available to younger renters.
Regardless of age, all renters at Enterprise locations in Oklahoma must present:
- A valid, unexpired driver's license
- A major credit card in the main driver's name for the security deposit
- Any required IDP if the license is not in a Latin alphabet
Oklahoma does not have the same state-law exceptions as New York or Michigan, so the standard Enterprise policy applies. If you are between 21 and 24, factor the daily surcharge into your total rental cost when comparing options in Oklahoma.
How does adding an extra driver work at Enterprise in Oklahoma?
Yes, you can add an additional driver to your Enterprise rental agreement in Oklahoma, either at no cost if your booking includes that benefit or for a fee if it does not.
When an additional driver is not included in your rate, Enterprise in Oklahoma charges approximately US$15 per day plus taxes for each extra driver. Check your booking confirmation before arriving at the counter to see whether an additional driver is listed as included.
Requirements for adding a driver at any Enterprise location in Oklahoma:
- The additional driver must be physically present at the counter at pickup
- They must present a valid driver's license (and an IDP if their license uses a non-Latin alphabet)
- They must meet the minimum age requirements; drivers aged 21 to 24 may be subject to a young-renter surcharge
- Both the main driver and the additional driver must sign the rental agreement
Only drivers listed on the rental agreement are covered by protections such as CDW/LDW and liability coverage. If someone not named on the contract drives the vehicle in Oklahoma, those protections may be void. You cannot add a driver remotely by phone or chat alone; the person must appear in person at the Enterprise counter.
What travel assistance is included with my Enterprise rental booking in Oklahoma?
Most bookings made through Hola Car Rentals include travel assistance provided by Terrawind Global Protection, and this applies to Enterprise rentals in Oklahoma as well. This benefit is particularly useful if you experience a medical emergency or other travel disruption while driving Oklahoma's highways or more remote turnpike corridors.
Core benefits typically include:
- Travel insurance with medical coverage for up to 5 passengers
- Legal assistance in case of a road accident
- Compensation for luggage lost by the airline
- Flight cancellation insurance
To reach the assistance line 24 hours a day, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.
Important: this travel assistance benefit does not apply to residents of the United States or Canada. It is designed for international visitors renting with Enterprise in Oklahoma. It also does not cover damage to the rental vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/SLI). Always review your specific booking confirmation for the exact coverage terms and limits that apply to your reservation.
What insurance coverage is included with an Enterprise rental in Oklahoma?
The insurance coverage included with your Enterprise rental in Oklahoma depends on the rate plan you selected when booking through Hola Car Rentals.
The two main protections to understand are:
- Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Enterprise rental vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.
- Third-Party Liability (LIS/SLI/ALI): covers bodily injury and property damage you may cause to others while driving in Oklahoma. Some U.S. states require a minimum level of liability to be included, but not all do. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your Enterprise booking in Oklahoma.
Neither CDW/LDW nor LIS/SLI covers your personal injuries (that requires PAI) or your belongings (that requires PEC). Only drivers named on the Enterprise rental agreement in Oklahoma are covered by these protections. Always review your booking confirmation and the rental agreement at the counter to confirm exactly what is included before driving away.
What is the fuel policy for Enterprise rentals in Oklahoma?
Enterprise rentals in Oklahoma follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.
To avoid extra fees on your Enterprise rental in Oklahoma:
- At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement
- Take a photo of the dashboard showing the odometer and fuel gauge
- Refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive
- Keep your final fuel receipt showing the date, time, and station address
- For after-hours returns at Will Rogers World Airport in Oklahoma, leave the receipt in the key envelope and keep a photo of the full gauge
If you return the Enterprise vehicle in Oklahoma with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee. Using the correct fuel type is also important; wrong-fuel incidents are not covered by the fuel policy and may generate additional charges. Always ask the Enterprise agent at pickup for the nearest gas station to the return location.
Can I pick up my Enterprise car in Oklahoma City and return it in another city?
Yes, one-way rentals are possible with Enterprise in Oklahoma, allowing you to pick up in one city and return in another, but a drop-off fee may apply depending on the route.
Common patterns for Enterprise one-way rentals in Oklahoma:
- Oklahoma City to Tulsa (or vice versa): a drop-off fee typically applies for this inter-city route
- Same-city airport to downtown Oklahoma City: often no drop-off fee for this short repositioning
- Oklahoma City or Tulsa to out-of-state destinations: a drop-off fee usually applies and cross-border rules may restrict certain routes
The drop-off fee for your specific Enterprise route in Oklahoma will be shown during the booking process on the Hola Car Rentals website under the "To pay at destination" section. This fee cannot be prepaid and is paid directly to Enterprise at the counter. The fee varies by route, vehicle class, season, and availability.
If you need to change your return location after booking, contact Hola Car Rentals support, as mid-rental route changes must be approved by the Enterprise location and may increase the fee or affect availability. Always confirm the drop-off fee on your booking confirmation before traveling.
Can I use E-ZPass on Oklahoma toll roads during my Enterprise rental?
No, E-ZPass is not accepted on Oklahoma toll roads. Oklahoma uses its own electronic toll system called PIKEPASS, which is interoperable with K-Tag and NTTA but not compatible with E-ZPass transponders.
If you are driving an Enterprise rental in Oklahoma and plan to use turnpikes such as the Turner Turnpike (Oklahoma City to Tulsa), the H.E. Bailey Turnpike (Oklahoma City to Lawton), or the Will Rogers Turnpike (Tulsa to the Missouri state line), you have three options:
- Enroll in the Enterprise TollPass program at pickup, which charges approximately US$4.95 to US$5.35 per usage day (capped at around US$34.65 per rental) plus actual toll amounts billed via license plate if no transponder is present
- Purchase or transfer your own PIKEPASS before or during your trip to receive discounted toll rates and avoid the daily Enterprise program fee
- Pay cash at toll booths where available, though cash lanes are becoming less common on Oklahoma turnpikes
If you drive through a cashless toll in your Enterprise rental in Oklahoma without enrolling in a toll program, the charge will be billed to the rental company via license plate, and administrative fees will be added to your final invoice. Confirm your preferred toll arrangement with the Enterprise agent at pickup in Oklahoma.
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