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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3393
3396 reviews
4.9 stars, 3396 reviews
4.9
user review 1 user review 2 user review 3 +3393
3396 reviews
4.9 stars, 3396 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 6 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 1 month ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 4 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 1 month ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 1 month ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 1 month ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 1 month ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 1 month ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 1 month ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 1 month ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 1 month ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 3 weeks ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 4 weeks ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 4 weeks ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 4 weeks ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 4 weeks ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 4 weeks ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 4 weeks ago
"So far so good"
Judy Winkin
Judy Winkin
5 3 weeks ago
"Easy and good deal"
Samantha de León
Samantha de León
5 3 weeks ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 3 weeks ago
"Very easy to book and competitive prices."
ju
ju
5 3 weeks ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 3 weeks ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 3 weeks ago
"Very good. Easy."
David Garciarena
David Garciarena
5 3 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 3 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 2 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 2 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 2 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 3 weeks ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 2 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 2 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 2 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 2 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 2 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 2 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 2 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 2 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 1 week ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 2 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 1 week ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 1 week ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 1 week ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 1 week ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 1 week ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 1 week ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 5 days ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 6 days ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 6 days ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 days ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 yesterday
"It was an excellent experience to rent a car via HOLA the service was super."

Frequently Asked Questions

What’s the simplest way to pick up a rental car at St. Louis Lambert International Airport (STL) if I’m landing late at night?
Most rental car companies at St. Louis Lambert International Airport (STL) have counters located within the terminals, making the process straightforward even for late arrivals. After collecting your luggage, follow the signs for Rental Cars to find the service desks. It's always a good practice to confirm your specific rental provider's hours of operation ahead of time, especially if your flight is significantly delayed. Once you complete the paperwork, a consolidated shuttle service typically transports you to the nearby garage where your vehicle will be waiting.
If I’m staying downtown near the Gateway Arch, where is the easiest place to park a rental car overnight without circling for spots?
When staying downtown, the most convenient and secure option for overnight parking is typically your hotel's dedicated parking garage or lot. While this often comes with a daily fee, it eliminates the stress of searching for a spot. Alternatively, numerous public parking garages are scattered throughout the downtown area and offer reliable overnight rates. Relying on street parking can be challenging due to time restrictions and availability, so using a designated garage is highly recommended for peace of mind during your visit.
How long should I budget to drive from STL airport to downtown St. Louis during weekday rush hour?
The drive from St. Louis Lambert International Airport (STL) to downtown typically takes about 25-30 minutes in light traffic. However, during weekday rush hour, which generally runs from 7:00 to 9:00 AM and 4:00 to 6:00 PM, you should budget for a longer travel time. It's wise to allow at least 45 to 60 minutes for the journey to account for potential congestion, especially on I-70. Planning for this extra time ensures you won't be late for any check-ins or appointments.
Which route is usually less stressful for first-time visitors: taking I-70 into the city or using I-64/US-40?
For first-time visitors driving into St. Louis, I-64 (also known as US-40) is often considered the more scenic and slightly less stressful route compared to I-70. I-64 takes you directly through the beautiful Forest Park area and offers a more gradual introduction to the city's layout. While I-70 is a more direct path from the airport to downtown, it can feel more industrial and often has heavier commercial truck traffic. Using a GPS and choosing the I-64 route can provide a more pleasant initial driving experience.
What should I know about driving across the Mississippi River from St. Louis into Illinois for day trips?
Driving across the Mississippi River into Illinois is a common and straightforward activity for visitors. The most frequently used bridges are the Poplar Street Bridge (I-64/I-55), the Martin Luther King Bridge, and the Stan Musial Veterans Memorial Bridge (I-70). Be aware that these bridges can experience significant traffic during rush hour, so it's best to plan your crossing during off-peak times if possible. Using your navigation app is helpful, as the interchanges on both sides of the river can be complex for unfamiliar drivers.
If I’m visiting the St. Louis Zoo and Forest Park, where do people typically park when traveling with kids and a stroller?
Forest Park offers extensive free parking, which is a major convenience for families. When visiting the St. Louis Zoo, the most convenient options are the dedicated North and South lots, which provide easy access to the entrances. For other attractions within the park, like the Saint Louis Art Museum or the Missouri History Museum, you'll find ample free street parking along the roads and in designated lots nearby. Arriving earlier in the day, especially on weekends, will give you the best selection of spots close to your destination.
How early should I leave downtown St. Louis to return a rental at STL for a morning flight?
To ensure a stress-free departure for a morning flight, it's best to leave downtown St. Louis approximately two and a half to three hours before your flight's scheduled departure time. This allows for a 30-45 minute drive to the airport, accounting for potential morning traffic. You'll also need time to refuel the vehicle if required, complete the rental return process, and take the shuttle back to your terminal. This buffer provides a comfortable margin for navigating airport security and getting to your gate on time.
Are there parts of St. Louis where visitors prefer not to park on the street with a rental car?
Like in any major city, it's wise to be mindful of your surroundings when parking. While most tourist areas are generally fine, visitors often prefer using secured parking garages over street parking in the downtown core, especially overnight. When parking on the street in any neighborhood, always choose well-lit areas and avoid leaving any valuables visible inside your rental car. Using common sense and situational awareness is the best approach to ensure your vehicle remains secure throughout your trip.
What’s it like driving to The Hill for Italian restaurants—are there parking crunch times I should plan around?
Driving to The Hill neighborhood is quite easy, as it's conveniently located near major highways. However, parking can become competitive, particularly during peak dinner hours on Friday and Saturday evenings. Most restaurants rely on street parking, so you may need to circle a block or two to find a spot. To avoid the crunch, consider making an earlier dinner reservation or visiting on a weeknight when the demand for parking is lower, allowing for a more relaxed arrival.
If I’m catching a Cardinals game at Busch Stadium, what’s the best driving approach to avoid getting stuck in post-game traffic?
To minimize post-game traffic headaches, plan your exit strategy before you even park. Consider parking in a garage that is a few blocks away from the stadium, which allows you to walk a bit but avoid the immediate gridlock right after the game. Another popular strategy is to linger downtown for a while after the game ends; many fans head to nearby restaurants or bars in Ballpark Village. This allows the worst of the traffic to dissipate before you get back in your rental car.
How challenging is it to drive and park near St. Louis Union Station and the aquarium on weekends?
Driving to St. Louis Union Station is generally straightforward, as it's located just west of the main downtown area with good highway access. On weekends, the area becomes a popular destination, increasing traffic and parking demand for attractions like the St. Louis Aquarium. Union Station has its own large parking lot, which is the most convenient option. Arriving earlier in the day is the best strategy to secure a spot easily and avoid the peak crowds that gather around midday.
What’s the easiest way to handle a rental car if my hotel is in Clayton near Washington University?
Clayton is a very car-friendly area with a more suburban feel than downtown St. Louis. If your hotel is in Clayton, you'll find that most establishments offer ample on-site parking, often complimentary. The street grid is logical and easier to navigate for visitors. Having a rental car here is ideal, as it provides easy access to Washington University, Forest Park, and the Delmar Loop, as well as convenient connections to the highways for exploring the wider region.
If I’m attending an event at The Dome at America’s Center, where do out-of-towners usually park a rental car?
For events at The Dome at America's Center, visitors have several reliable parking options. There are numerous parking garages and surface lots located within a few blocks of the venue, and their pricing often varies based on proximity. Many out-of-towners find it convenient to pre-book a parking spot online through a third-party app to guarantee a space and avoid driving around searching before an event. Arriving at least an hour early is recommended to navigate the downtown streets and walk to the entrance without rushing.
How do local drivers in St. Louis treat left turns and lane changes on big roads like Kingshighway or Lindell?
Driving on major arterial roads like Kingshighway Boulevard or Lindell Boulevard requires attentive and confident driving. Local drivers are accustomed to the flow and expect others to be decisive with lane changes and turns. Use your turn signal well in advance to indicate your intentions. During busy periods, finding a gap to make a left turn across traffic can be challenging, so patience is key. It's always best to stay in the correct lane and anticipate your turns ahead of time.
What’s the most straightforward route for driving from St. Louis to the Cahokia Mounds site in Illinois?
The drive to the Cahokia Mounds State Historic Site is quite simple and takes about 15-20 minutes from downtown St. Louis. The most direct route is to take I-55/I-64 east across the Poplar Street Bridge into Illinois. From there, you'll take exit 6 for IL-111 and follow the clear signage for the mounds. It's a very easy day trip, and since it's a short drive, you don't need to worry about complex navigation or heavy traffic outside of normal rush hours.
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