Car Rental
in Jackson

Hola Car Rentals is the only premium partner of the top car rental brands operating in Jackson, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected rental experience and peace of mind throughout your trip in Jackson.

No. With Hola Car Rentals, all costs and charges for your booking in Jackson are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Jackson charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Rental car counters at Jackson-Evers International Airport (JAN) are located inside the baggage claim area of the terminal. You do not need a shuttle to reach the counters from the arrivals hall.

Once you have your luggage, proceed to the rental counters in baggage claim, present your documents, and receive your keys. Vehicles are parked directly outside the baggage claim area, so the walk from counter to car is short.

A few location notes specific to Jackson:

• Avis and Budget share a counter area; the after-hours key drop box is at the end of that counter on the left side when facing it
• Payless vehicles are on the far right end of the first rental row on the lower level, directly across from the lower level doors
• National is located at 143 S Hangar Dr, Jackson, MS 39208
• Alamo and Payless share the address at 100 International Dr, Jackson, MS 39208

If you arrive after hours at Jackson, Avis provides a 24-hour key drop box. Park and lock the car, place the completed contract and keys in the box, and keep your personal belongings.

Counter hours at Jackson-Evers International Airport (JAN) vary by brand, but based on available information for Jackson, typical hours are:

• Monday through Friday: 6:00 AM to 11:30 PM
• Saturday and Sunday: 7:00 AM to 11:30 PM

Hours can differ between brands and may change on public holidays, so always confirm the exact hours on your booking confirmation before traveling to Jackson.

If your flight arrives outside counter hours, after-hours key drop is available at certain Jackson locations. At Avis, for example, you can park the car, lock it, and deposit the completed contract and keys in the drop box at the end of the Avis/Budget counter. Always check your rental agreement for the specific after-hours procedure at your Jackson pickup location.

If your flight is delayed by less than 24 hours, rental companies at Jackson will generally hold your reservation. For delays beyond 24 hours, contact your booking provider as soon as possible.

To collect your rental car in Jackson, you must present the following physical documents at the counter:

• A valid, original driver's license (not a digital copy)
• A major credit card in the main driver's name, with the driver's name printed on the physical card, for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight tickets (required for visitors arriving from abroad)

If your driver's license is not in English and does not use a Latin (Roman) alphabet, for example Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in English or using a Latin alphabet, an IDP is recommended but not strictly required.

Some Jackson airport counters may also ask for a passport that matches the name on your driver's license, so ensure all documents are consistent. All documents must be physical originals; digital versions on a phone or tablet are not accepted at the Jackson counter.

Yes, Tolls Cashback is included on all Hola Car Rentals bookings, including rentals that start in Jackson, Mississippi.

Mississippi has no toll roads, so you are unlikely to encounter any toll charges while driving within the state. However, if your Jackson rental takes you into neighboring states that do have toll roads, any tolls you pay during the rental period are eligible for the cashback benefit.

Hola Car Rentals reimburses the lesser of the total tolls you paid or up to 5% of your total booking value. For example, if your Jackson booking total is US$400, the maximum cashback is US$20.

To claim after returning your Jackson rental:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
• Attach your Hola Car Rentals reservation confirmation, the signed rental agreement, and a receipt or statement showing toll charges paid

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions beyond 30 days are not accepted.

No, there are no toll roads in Jackson or anywhere else in Mississippi. Drivers renting a car in Jackson will not encounter any toll booths, cashless toll systems, or electronic transponder requirements while traveling within the state.

Systems such as E-ZPass, SunPass, or similar regional toll programs do not operate in Mississippi, so there are no toll-related charges, administrative fees, or transponder enrollment decisions to make for driving around Jackson.

If you plan to drive your Jackson rental into neighboring states such as Louisiana or Tennessee, be aware that toll roads may exist in those states. In that case, the rental vehicle may include an electronic toll device, and you can choose at the Jackson counter between an unlimited daily toll package (typically US$11 to US$25 per day, depending on the brand) or a pay-per-use arrangement where actual tolls plus processing fees are billed to your card after the rental ends.

For any tolls paid outside Jackson during your rental, you may be eligible for Hola Car Rentals Tolls Cashback of up to 5% of your total booking value.

Yes, a major credit card is required to rent a car in Jackson. The card must be in the main driver's name, with the driver's name physically printed on the card, and must have sufficient available credit to cover the security deposit hold.

Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted for the deposit at Jackson rental counters, even if you have already prepaid your booking online.

Typical security deposit holds in the United States range from US$300 to US$400 for standard vehicles, though the exact amount at your Jackson pickup location depends on the rental brand, vehicle class, and rental duration. This is a temporary authorization, not a charge, and is released after you return the vehicle. Your bank controls how quickly the hold disappears, which can take up to 15 business days.

Tips for your Jackson pickup:

• Notify your bank of your travel plans to prevent the authorization from being flagged as suspicious
• Bring a backup credit card in your own name in case your primary card is declined
• Confirm the exact hold amount with the counter agent before signing

Yes, you can add an additional driver to your rental car in Jackson, either at no cost if your rate includes it or for a daily fee paid at the counter if it does not.

Check your booking confirmation before arriving at the Jackson counter. If it states "Additional driver free of charge," the first extra driver is covered. If not, the daily fees by brand are:

• Avis, Budget, and Payless: US$13 per rental day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: US$13.50 per rental day plus taxes, capped at US$189 plus taxes
• Alamo, National, and Enterprise: US$15 per day plus taxes

The additional driver must be physically present at the Jackson pickup counter with a valid driver's license and any required ID. Both the main driver and the additional driver must sign the rental agreement. Anyone who drives the vehicle without being listed on the agreement is not covered by the rental protections.

Note that for Avis, Budget, and Payless rentals in Jackson, additional drivers must generally be at least 25 years old at the time of pickup.

Most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, and this applies to rentals starting in Jackson, Mississippi.

Core benefits typically include:

• Travel and medical coverage for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This can be particularly useful if you experience a medical emergency or a serious incident while driving in or around Jackson, including on rural roads or highways where immediate help may not be nearby.

To use the assistance, contact Terrawind directly at any hour:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Provide your full name, your Hola Car Rentals confirmation number, your location in or around Jackson, and a brief description of the situation. Always contact assistance before incurring medical expenses, as some reimbursements require prior authorization.

Important: this benefit does not apply to customers who are residents of the United States or Canada. It also does not cover damage to the rental vehicle itself, which is handled separately by CDW/LDW coverage.

The minimum age to rent a car in Jackson, Mississippi without a young-renter surcharge is 25. Drivers aged 21 to 24 can rent in Jackson but will be charged a daily underage fee on top of the base rental rate.

Mississippi does not have a state law requiring rentals to drivers under 21, so the standard partner policy applies: drivers must be at least 21 years old, with a surcharge for those under 25.

Typical daily underage fees at Jackson rental counters:

• Avis, Budget, and Payless: US$13 per day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: US$13.50 per day plus taxes, capped at US$189 plus taxes
• Alamo, National, and Enterprise: US$15 per day plus taxes

Drivers under 25 renting in Jackson are also restricted from certain vehicle classes. Economy, compact, and intermediate categories are generally available, while full-size, SUV, luxury, convertible, and van categories typically require the driver to be 25 or older.

If you are aged 21 to 24 and from Latin America or the Caribbean, certain Avis and Budget rates in Jackson may waive the underage fee. Check your booking confirmation to see if this waiver is explicitly stated.

Yes, one-way rentals are possible from Jackson, allowing you to pick up at Jackson-Evers International Airport or another Jackson location and return the vehicle to a different city or airport.

A drop-off fee set by the rental partner may apply depending on the route. This fee varies by brand, destination, vehicle class, and season. It is not included in any rate plan and cannot be prepaid.

To check whether a drop-off fee applies to your Jackson one-way rental:

• During booking, select your different return location and review the details page for a line labeled "Drop-Off Fee" under the "To pay at destination" section
• If no fee appears, the route does not carry a one-way surcharge
• Your booking confirmation will also list the fee if one applies

Cross-border one-way rentals, for example returning a Jackson rental in Mexico or Canada, are generally restricted or require advance approval from the rental partner. Always confirm cross-border permissions on your rental agreement before driving out of the United States.

If the counter charges a drop-off fee that was not disclosed on your Jackson booking confirmation, keep all paperwork and contact support after the rental ends.

Rental cars in Jackson follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pickup in Jackson, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot.

When returning your Jackson rental:

• Refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive
• Keep the fuel receipt showing the date, time, and station address
• For after-hours returns at Jackson, leave the receipt in the key envelope and keep a photo of the full gauge on your phone

If you return the car below the recorded starting level, the rental partner will charge you for the fuel shortfall at their own refueling rate, which is typically higher than retail pump prices, plus a service fee. Keeping your receipt is the simplest way to dispute any incorrect fuel charge after your Jackson rental ends.

The insurance and protection coverage included with your Jackson rental depends on the rate plan you selected at booking. Check your Hola Car Rentals confirmation for the specific coverages listed.

The two main protections to look for are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the rental vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to other people while driving the Jackson rental. Some U.S. states require a minimum liability amount, but not all do, so confirm this is included or add it at the Jackson counter if needed

CDW/LDW does not cover third parties, and LIS/ALI/SLI does not cover damage to the rental car itself. They are separate protections and work together.

Neither coverage applies to drivers not listed on the rental agreement, so add all drivers at the Jackson counter before leaving the lot. If an incident occurs while driving in or around Jackson, report it to the rental partner immediately using the number on your rental agreement.

Yes, drivers renting a car in Jackson, Mississippi should be aware of ongoing road construction and periodic event-driven street closures that can cause unexpected detours.

Key points for Jackson renters:

• Major infrastructure projects such as the Bob Anthony Parkway expansion are long-term works that create prolonged disruptions on routes between Jackson and neighboring areas like Ridgeland
• Annual events including the Mississippi Blues Marathon, Capital City Lights, the Holiday Parade, the National Folk Festival, and the St. Paddy's Parade trigger temporary street closures and pedestrian-heavy congestion in downtown Jackson
• City-wide road revitalization projects are ongoing and can alter daily traffic flow on routes you may rely on during your rental

Before driving in Jackson, check local news or the city's official channels for any active closures on your planned route, particularly if you are heading into or out of downtown. Building extra time into your schedule around event dates is advisable, especially when returning your rental car to Jackson-Evers International Airport to avoid missing your flight.