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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 1 month ago
"Very good. Easy."
David Garciarena
David Garciarena
5 4 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 4 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 4 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 4 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 4 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 4 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 4 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 4 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 4 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 3 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 3 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 3 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 3 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 3 weeks ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 3 weeks ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 2 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 2 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 2 weeks ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 weeks ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 2 weeks ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 1 week ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 1 week ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 6 days ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 14 hours ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
José Heriberto Moreno López
José Heriberto Moreno López
5 4 days ago
"Company with very good prices. Easy and quick booking process."

Frequently Asked Questions

Where do most car rental pickups in Brickell happen—inside Brickell City Centre, near Mary Brickell Village, or closer to I‑95?
Car rental locations in Brickell are strategically spread throughout the neighborhood to serve different needs. Many agencies have counters conveniently located within major commercial hubs like Brickell City Centre, making them easily accessible on foot for visitors staying nearby. Other offices are situated in office towers or garages closer to the western edge of the district, offering a quicker exit to I-95. When you book your vehicle, it's wise to check the exact address on a map to see which location best aligns with your hotel and travel plans.
If I’m staying in a Brickell high-rise, what’s the easiest way to coordinate a rental pickup when the building has limited guest loading zones?
Coordinating a pickup from a Brickell high-rise requires a bit of planning. The best approach is to have one person from your party retrieve the car from the rental location while the others wait with the luggage. Once the driver is nearby, they can call, and your group can meet them at the building's designated valet or short-term loading zone. This minimizes the time the car spends in a limited-access area and avoids blocking the flow of traffic for other residents and guests.
What should I expect for garage clearance and tight turns in Brickell if I’m renting an SUV?
Most modern parking garages in Brickell are built to accommodate standard and even some full-size SUVs. However, the driving experience within them can be challenging, with narrow lanes, tight turns around concrete pillars, and steep ramps. Always pay attention to the posted clearance height at the garage entrance before you proceed. If you're not accustomed to navigating confined spaces, opting for a compact or mid-size SUV can make parking significantly less stressful than handling a larger vehicle.
How hard is it to drive out of Brickell toward Miami Beach during morning commute hours?
Driving from Brickell to Miami Beach during the morning commute, typically from 7:30 AM to 9:30 AM, can be extremely challenging. You will face heavy congestion on the streets leading to the causeways, and the Brickell Avenue Bridge is a frequent bottleneck. To ensure a smoother journey, it is highly recommended to begin your drive before 7 AM or wait until after 10 AM. Using a real-time traffic app is essential to check conditions on both the MacArthur and Venetian Causeways before you depart.
What’s the simplest route to leave Brickell for Key Biscayne without getting forced onto the wrong ramp?
The most direct route to Key Biscayne is to take Brickell Avenue heading south. This main thoroughfare leads you directly toward the entrance for the Rickenbacker Causeway. As you approach the causeway, pay close attention to the overhead signs and stay in the middle or left lanes. This positioning will help you avoid being unintentionally diverted onto the on-ramps for I-95 or US-1, ensuring a straight shot toward your destination.
If my hotel is on Brickell Bay Drive, where can I pull over briefly to load luggage without blocking traffic?
Brickell Bay Drive is a busy, narrow street where stopping can be difficult. Nearly all hotels along this road have a designated porte-cochère or valet loading zone specifically for guest arrivals and departures. This is the safest and most appropriate place to pull over to load your luggage. Attempting to stop in the main travel lane is unsafe and will quickly cause traffic to back up, so it's best to use the hotel's official facilities.
How early should I plan to leave Brickell to catch a sunrise drive to South Pointe or a morning photo stop on the causeway?
To catch a beautiful sunrise at South Pointe Park, timing is crucial. Check the exact sunrise time for your travel date and plan to leave Brickell at least 45 to 60 minutes beforehand. While the drive itself is short in the pre-dawn hours, this buffer accounts for navigating out of the neighborhood and finding the perfect spot to park. This extra time ensures a relaxed experience, allowing you to get settled on the pier or find a pull-off on the causeway for photos without feeling rushed.
What’s it like driving around Brickell during heavy rain—are there specific intersections that flood or back up fast?
Driving in Brickell during a typical Miami downpour requires extra caution. Lower-lying areas, especially those near the Miami River, can experience temporary street flooding that makes some lanes impassable. Key intersections like Brickell Avenue and SE 8th Street can become congested very quickly as drivers slow down significantly. It's wise to reduce your speed, increase your following distance, and if the rain is particularly intense, consider waiting it out for 20 minutes as the drainage systems often clear the water rapidly.
If I’m visiting Brickell for a weekend, when is the calmest time to pick up a car without dealing with event traffic?
For a weekend visit, the most peaceful time to pick up a rental car in Brickell is typically on Saturday or Sunday morning before 10 AM. At this time, you'll miss both the weekday commuter rush and the later brunch and shopping crowds. Friday afternoons and evenings are generally the most congested times to be on the road. Always do a quick check for any major concerts or sporting events happening downtown, as those can create significant traffic at any time.
How do I avoid accidentally entering condo resident-only garage entrances when navigating to a car rental pickup in Brickell?
This is a common challenge in Brickell's dense environment, so it's important to be observant. Pay close attention to the signage at every garage entrance, as they are usually clearly marked for "Public Parking" or "Residents Only." Before you arrive, you can use the street view feature on your map app to visually familiarize yourself with the correct entrance. If you're ever in doubt, it's always better to circle the block than to risk getting trapped in a private entryway.
Is Brickell a practical base for day trips if I want to start early and return late the same day?
Brickell is an excellent and practical base for day trips throughout South Florida, provided you plan your timing carefully. Its close proximity to I-95 and US-1 gives you quick access to major routes leading to the Everglades, the Florida Keys, or Palm Beach. The key to a successful day trip is to depart before 7:30 AM to beat the morning rush hour. Similarly, planning your return to the city for after 7 PM will help you avoid the worst of the evening traffic.
What’s the easiest way to drive from Brickell to Wynwood for an evening visit without getting stuck in one-way street confusion?
A straightforward route to Wynwood is to take Brickell Avenue north, which seamlessly becomes Biscayne Boulevard after you cross the river. Continue north on Biscayne Boulevard until you reach the Wynwood area, then make a left turn (west) onto a major cross-street like NW 29th or NW 23rd Street. This path keeps you on a main artery and helps you avoid the more confusing grid of one-way streets in the heart of Downtown Miami, making for a much simpler drive.
If I’m heading from Brickell to the Everglades, which direction is easiest to start from—toward Shark Valley or the Homestead entrance?
Both main entrances to the Everglades are accessible from Brickell, but the route to the Homestead entrance is often simpler for first-time visitors. To get there, you'll take I-95 South for a short distance to connect with the Florida Turnpike South, which is a direct and well-marked highway. Reaching the Shark Valley entrance involves navigating onto the Dolphin Expressway (SR 836) west, which can be a bit more complex during busy hours. The Homestead route generally offers a more direct path out of the city's core.
How long should I realistically budget to drive from Brickell to Fort Lauderdale-Hollywood area if I’m leaving around midday?
If you are leaving Brickell for the Fort Lauderdale area during the midday window, typically between 10:30 AM and 2:30 PM, you can expect a more manageable drive. Realistically, you should budget between 45 and 60 minutes for the trip. This timeframe accounts for navigating out of Brickell and potential slowdowns on I-95. It's always a good practice to check a live traffic app just before you leave to get the most accurate travel time estimate.
If I’m planning a day at Vizcaya Museum & Gardens, where do people usually park, and is a rental car convenient for it from Brickell?
A rental car is the most convenient way to visit Vizcaya Museum & Gardens from Brickell, as it's a very short drive south. The museum provides a large, dedicated parking lot for visitors, which is located directly across South Miami Avenue from the main entrance. Parking here is typically easy to find and well-signed, making the entire experience seamless. Arriving earlier in the day, especially on a weekend, is a good strategy to ensure you get a spot without any trouble.
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