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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3370
3373 reviews
4.9 stars, 3373 reviews
4.9
user review 1 user review 2 user review 3 +3370
3373 reviews
4.9 stars, 3373 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 4 weeks ago
"Very good. Easy."
David Garciarena
David Garciarena
5 4 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 4 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 4 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 4 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 4 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 4 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 4 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 4 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 4 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 3 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 3 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 3 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 3 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 2 weeks ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 2 weeks ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 2 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 2 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 2 weeks ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 weeks ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 2 weeks ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 1 week ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 1 week ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 5 days ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 4 hours ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 4 days ago
"Company with very good prices. Easy and quick booking process."

Frequently Asked Questions

After landing at PDX, what’s the easiest way to get from baggage claim to the rental car center without accidentally heading outside to the wrong curb?
The rental car center at Portland International Airport is conveniently located within the main terminal, so you won't need to go outside to find a shuttle. Once you've collected your luggage from the baggage claim carousel, look for signs directing you toward the Rental Car Center. These signs will guide you along the ground floor, past the baggage areas, toward the south end of the terminal. The rental counters are all grouped together in a dedicated lobby that connects directly to the parking garage where the vehicles are kept, making for a seamless transition.
If my flight arrives late at night, what parts of the PDX rental car process tend to slow people down the most?
For late-night arrivals at PDX, the most common delays occur at the rental counter itself, especially if several flights land around the same time. Having all your reservation information ready can help expedite the process. Another potential slowdown is locating your specific vehicle in the garage, as lighting can be lower and the layout might feel less familiar after a long day of travel. It's wise to double-check your assigned parking spot number and take a moment to familiarize yourself with the car's controls before exiting the garage.
Where do travelers usually stop right after picking up a car at PDX to set up maps, connect phones, and reorganize luggage without feeling rushed?
A great spot to get organized after leaving the PDX rental car garage is the airport's cell phone waiting area. It's located just a minute or two from the garage exit and provides a safe, designated place to pull over without disrupting traffic. Here, you can take your time to input destinations into your GPS, connect your phone to the car's system, and adjust your luggage. This avoids the stress of trying to do everything while navigating the busy airport roadways for the first time.
What’s the least stressful route from the PDX rental car center to a hotel in the Pearl District if I want to avoid tight downtown streets at first?
To reach the Pearl District from PDX with minimal stress, a good strategy is to use the freeways to bypass the most congested surface streets. From the airport, take I-205 South to I-84 West, which will lead you toward the city center. As you approach the Willamette River, follow the signs for I-5 North. Take the exit for the Rose Quarter/Broadway Bridge, which provides a more straightforward entry into the Pearl District than some of the tighter, one-way streets further south.
If I’m staying in Beaverton or Hillsboro, which direction out of PDX is typically simpler for first-time Portland drivers?
For first-time visitors driving to Beaverton or Hillsboro, the most straightforward route avoids the heart of downtown Portland. From the airport, take I-205 South, which is a wide, modern freeway that loops around the east side of the city. You will then connect to I-84 West for a very short distance before merging onto I-5 South. From there, look for the signs for OR-217 North, which is the main artery that will take you directly into Beaverton and provides easy access to US-26 West for Hillsboro.
How tricky is it to drive from PDX to Lake Oswego or West Linn during weekday commute times?
Driving from PDX to southern suburbs like Lake Oswego or West Linn during commute times can be challenging due to significant traffic congestion. The primary routes, involving I-205 South or I-5 South, often experience heavy backups during morning and evening rush hours. If you must travel during these peak periods, plan for considerable delays and consider using a navigation app with real-time traffic updates. The drive itself isn't complex in terms of navigation, but patience is key as you'll likely be moving slowly through the metro area.
What should I know about navigating Portland’s neighborhood greenways and speed bumps when I’m driving to residential Airbnbs?
Portland's neighborhood greenways are residential streets designed to prioritize cyclists and pedestrians, so expect very low speed limits and frequent traffic calming measures. You'll encounter numerous speed bumps, chicanes, and traffic circles intended to slow down vehicles. When driving to an Airbnb in these areas, be extra vigilant for people on bikes who may not stop at intersections. It's best to drive slowly and defensively, yielding the right-of-way and enjoying the relaxed pace of the neighborhood.
How do visitors avoid getting caught in confusing lane changes when crossing the Willamette River into downtown Portland?
To avoid last-minute lane changes when crossing a bridge into downtown, it's crucial to know your exit or turn well in advance. Use your GPS and pay close attention to overhead signs as you approach the river. The I-84 and I-5 interchange near the Marquam Bridge, for example, involves several quick decisions. A good strategy is to get into your target lane early, even if it's moving slower. Following signs for a specific landmark, like the Oregon Convention Center or City Center, can also help simplify your route.
If my hotel is near Union Station, what’s the easiest way to handle drop-off and unloading without blocking traffic?
The area around Union Station can be quite busy, so a smooth drop-off requires a bit of planning. Many hotels in that vicinity have a designated, short-term loading zone directly in front of their entrance. It's best to pull into this zone to unload your passengers and luggage. Avoid stopping in a travel lane, even for a moment, as this can disrupt traffic flow and streetcar service. After unloading, one person can check in while the driver proceeds to the hotel's designated parking area.
What’s the best way to plan a Portland trip where I only use the rental car for day trips and don’t move it much within the city?
For a trip focused on out-of-town excursions, choose a hotel with dedicated and accessible parking, perhaps one located just outside the central downtown core. This allows you to leave the car securely parked for days at a time. You can then rely on Portland's excellent public transit system, including the MAX light rail and streetcar, or ridesharing services for in-city exploration. This strategy saves you the hassle of navigating city traffic and finding parking for short trips to popular urban attractions.
How do I spot and avoid Portland streets with frequent streetcar/MAX track crossings that can feel intimidating in the rain?
Streetcar and MAX light rail tracks are most common in the central city, including downtown, the Pearl District, and the Central Eastside. You can spot them by looking for the embedded metal rails in the pavement and the overhead electrical wires. In rainy conditions, these tracks can be slick, so it's important to reduce your speed and make turns and lane changes gently and deliberately. When possible, try to cross the tracks at a perpendicular angle to minimize the chance of your tires slipping.
What should I watch for when turning across protected bike lanes in Portland, especially around downtown and the riverfront?
When turning across Portland's protected bike lanes, it's critical to be exceptionally aware of your surroundings. Always check your mirrors and your blind spot for cyclists, who can approach more quickly than you might expect. Look for the green paint that often marks these conflict zones at intersections. Yield to any cyclists in the bike lane before beginning your turn. Remember that some bike lanes have their own traffic signals, so be mindful of both vehicle and bicycle signals before proceeding.
If I’m picking up friends at PDX, where’s the simplest meeting point that doesn’t require circling the terminal multiple times?
The easiest way to pick up friends at PDX is to have them meet you on the lower baggage claim level, but only after they have their bags and are standing at the curb. You can wait in the nearby cell phone waiting lot until you get a call from them with their exact location number on the pillar outside. This prevents you from having to circle the busy arrivals roadway repeatedly. Alternatively, you could park in the short-term garage and meet them inside at baggage claim for a less rushed experience.
How far in advance should I plan to leave Portland for an early-morning hike if I want to beat parking backups at popular trailheads?
To secure a parking spot at popular trailheads in the Columbia River Gorge or near Mt. Hood, you should plan to leave Portland extremely early, especially on a weekend. For the most sought-after hikes, aim to be at the trailhead before 8:00 AM, and sometimes even earlier during peak season. This means leaving the city well over an hour beforehand, factoring in driving time. Arriving early not only guarantees parking but also lets you enjoy the trails with fewer crowds and cooler temperatures.
What’s the easiest way to drive from PDX to the Oregon Coast if I’m trying to avoid stressful city merges in my first hour behind the wheel?
A less stressful route to the coast from PDX involves bypassing the main downtown Portland freeway interchanges. From the airport, take I-205 South to the exit for US-30 West toward St. Helens. This route runs parallel to the Columbia River and is generally a more relaxed drive than battling traffic on US-26 through the city. US-30 will eventually take you to Astoria, where you can easily connect with the iconic Highway 101 to head south along the coast.
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