VERIFIED REVIEWS
Holger Pfarr
"By far cheaper than all rental car offers."
Sharon Radford
"Quick and easy"
Bill Harshbarger
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off.
The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days.
Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy.
And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage.
Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing.
Their AI agent, perfectly better. Very good advice.
And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select.
Looking forward to booking with Hola again"
תמיר מורוביץ
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed.
Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference.
A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass.
My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
"Very easy to book
Very easy to pay
And the best deal I could find by quite a long way
Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
"great prices easy to book definitely use again"
constanza cecchi
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
"Hola is amazing, has everything you need.
Thanks"
Damien DE SOUSA
"Easy and fast booking process"
Jason Bishop
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou.
Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
"Good car and price"
Wheeling and dealing Uk
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
"Easy to use, great prices, all inclusive"
HaYoung Son
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
"So easy to book and a great price"
Jean-Francois WILMOTTE
"Perfect, no problems at all and a very attractive price."
amarthi rivera
"👌 EXCELLENT"
Jonne Miettinen
"Easy"
Hong-Anh Ha
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
"Awesome service"
JOSE LUIS MORA
"Excellent process, very easy"
K_Cantona95
"Excellent value for money!"
Ara Bermúdez
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
"Excellent experience"
Ole Alnes
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
"Everything was very quick and clear."
Artie Divin
"Very easy to book and very cheap"
Cristian Francisco Pastore
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
"Very easy to book etc, made it all so much better"
Robert Agati
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
"Best ever service I've experienced !
Well done !!!"
mrbstube
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
"EASY AND FAST."
Cristian Barbero
"The website format and information are very clear and accessible, with many options.
I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
"Everything is very intuitive and easy when managing reservations.
The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
"So far so good"
Judy Winkin
"Easy and good deal"
Samantha de León
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
"Very easy to book and competitive prices."
ju
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
"Very easy and accommodating"
denis dadoun
"Very good. Easy."
David Garciarena
"Easy to rent, best prices"
Jose J Rivera Indio Joe
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
"Very easy process and added extras were well appreciated"
Richard Gardiner
"booking process good, seems to have lots of inclusions"
sara l.
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
"Arranged so quickly and easily, top service..!!!"
Joseph
"Booking went smoothly"
Nathaniel Rosen
"Quick, clear and easy to understand."
Esther Ng
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
"Absolutely the best price."
Michael Parrish
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
"All done smoothly"
Kiran Sedoo
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
"Hola Car Rentals company is best car rental company,
and website is great."
Neil Flavin
"Quick hassle free booking with Hola.
Always a pleasure 👍"
Tomáš Kreitl
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
"Booking is very easy😊"
Tif Shukla
"Very easy and straight forward"
mindaugas liumpa
"Easy to book"
RICCARDO CARAMASCHI
"Great deals and easy booking!
Highly recommended"
Lynne Mathias
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
"Competitive rates and guarantees.
A reliable and responsive company."
Asher Wagner
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it.
At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost.
What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide.
One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent.
You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence.
Please keep up the outstanding work — you’ve gained a loyal customer for life."
José Heriberto Moreno López
"Company with very good prices. Easy and quick booking process."
Frequently Asked Questions
After landing at CVG, what’s the most straightforward way to get from the terminal to the rental car area without missing signs?
Upon arrival at Cincinnati/Northern Kentucky International Airport, the process to reach the rental car facility is well-marked and efficient. After collecting your luggage from baggage claim, simply follow the overhead signs for "Ground Transportation" and "Rental Car Center." All rental car companies are located in a consolidated facility off-site, so you will take a dedicated shuttle bus. These shuttles run continuously from a designated pickup area just outside the terminal, ensuring a quick and direct transfer to the rental counters.
If my flight arrives during a big wave of arrivals at CVG, what part of the pickup process usually takes the longest?
During peak travel times at CVG, the most time-consuming part of the rental car process is typically the wait at the rental counter itself. While the shuttle from the terminal to the rental facility is usually quick, a large number of deplaning passengers can create queues for agent assistance. To help expedite your experience, have your reservation confirmation and driver's license ready when you get to the front of the line. Completing any pre-check-in options offered by your rental company online can also save valuable time.
Where do people typically stop right after picking up a rental at CVG to set up GPS, organize luggage, and get everyone settled before driving off?
After collecting your vehicle, the most convenient place to get organized is in a designated parking spot within the rental car facility's garage. Instead of holding up the pickup lane, pull into an open space on one of the levels. This provides a safe, low-traffic area to adjust your mirrors, program your navigation system, and secure any luggage. Alternatively, the airport's cell phone lot is just a short drive away and offers another calm spot to prepare for your journey.
What’s the easiest first drive out of CVG if I’m heading to downtown Cincinnati and want to avoid confusing interchanges?
For the most direct and well-signed route to downtown Cincinnati, follow the signs from the rental facility to I-275 East. You will then merge onto I-71/I-75 North, which takes you directly across the Ohio River into the city. To minimize stress at the interchanges, it's helpful to stay in the center-right lanes as you approach the river. This position gives you ample time to react to the signs for specific downtown exits, such as 5th Street or 2nd Street, without needing to make abrupt lane changes.
How long should I realistically plan for the drive from CVG to a Northern Kentucky hotel area like Florence or Hebron at different times of day?
The drive from CVG to nearby Northern Kentucky locations like Florence or Hebron is typically very short. During off-peak hours or on weekends, you can expect the trip to take only 10 to 15 minutes. However, during weekday morning or evening rush hours, local traffic on I-275 and surface streets can increase that travel time. It's wise to budget around 25 to 30 minutes if you are arriving between 7:30-9:00 AM or 4:00-6:00 PM.
If I’m staying in Covington or Newport, what’s the simplest route from CVG that avoids last-second lane changes near the bridges?
The most straightforward route is to take I-275 East to I-71/I-75 North. The key to a simple drive is preparing for your exit well in advance of crossing the Ohio River. For Covington, you will need to be in the right-hand lanes to take one of the first exits in Kentucky after the interstate merge. For Newport, you will cross the bridge into Ohio and then immediately follow signs for I-471 South back into Kentucky, which requires being in the right lanes as well.
What bridge crossings should I expect when driving from CVG into Cincinnati, and how can I choose a route that feels less stressful for a first-time visitor?
The primary route from CVG into Cincinnati will take you over the Brent Spence Bridge, which carries I-71 and I-75. This is a major, multi-lane interstate bridge that can be busy. For a less stressful and more scenic alternative, you can exit the interstate in Covington and cross via the historic John A. Roebling Suspension Bridge. This route involves slower speeds on city streets and offers beautiful views of the skyline, making it a great option for visitors who aren't in a hurry.
What’s driving around the CVG airport area like at night—are there specific exits or merges that tend to trip people up?
The roads within the CVG airport complex are well-lit and clearly signed, making night driving relatively easy. The most common point of confusion for first-time visitors is the merge from the airport connector road onto the main I-275 loop. This merge can come up quickly after leaving the rental facility. It's helpful to review your GPS route before you start driving so you are prepared for this first major maneuver in the dark.
If I’m arriving with skis, golf clubs, or bulky gear, what should I know about loading up a rental car at CVG without holding up traffic?
To manage bulky equipment without causing delays, it's best to pull your rental vehicle into an empty parking space within the garage after you've picked it up. The pickup lanes are meant for quick departures, so taking a few extra minutes in a designated spot is the most considerate approach. This gives you ample space and time to load your skis, golf clubs, or other large items securely without feeling rushed by other travelers waiting for their cars.
What kind of rental vehicle makes sense for a trip where I’ll be bouncing between Cincinnati neighborhoods and Northern Kentucky attractions in the same day?
A compact or mid-size sedan is an excellent choice for a trip that involves exploring both sides of the river. This type of vehicle offers a good balance of fuel efficiency for highway driving and maneuverability for city streets. It's also easier to park in older, denser neighborhoods like Cincinnati's Over-the-Rhine or Covington's MainStrasse Village. If your plans include more passengers or extensive outdoor activities, a small SUV would also be a practical option.
If I’m visiting Cincinnati for a Reds or Bengals game, what should I plan for when driving and parking from CVG on game day?
When driving from CVG for a game, anticipate significant traffic delays on I-71/I-75 North, especially in the two to three hours leading up to game time. It's wise to add at least 45 to 60 minutes to your expected travel time. Parking will be in high demand, so the best strategy is to pre-purchase a parking pass for one of the garages near the stadiums. This guarantees you a spot and prevents the stress of searching for parking in heavy traffic.
How early should I leave downtown Cincinnati in a rental car to reliably make a morning flight out of CVG?
To ensure a stress-free departure for a morning flight, it's best to leave downtown Cincinnati about two and a half hours before your flight is scheduled to depart. This buffer accounts for potential weekday rush hour traffic heading south on I-75, the time needed to return your rental car, and the shuttle ride back to the terminal. This schedule provides a comfortable margin for getting through airport security without feeling rushed.
What’s the most common wrong turn people make when returning a rental car to CVG, especially coming from downtown?
A frequent mistake travelers make is missing the specific exit for "Rental Car Return" on the main airport roadway. As you approach the airport, the signage splits for Departures, Arrivals, and rental returns. Some drivers mistakenly follow the Departures signs too far. The key is to stay in the designated lane for rental returns as soon as you see the signs appear, as the turn-off is early in the airport loop.
If I’m doing a same-day road trip after landing at CVG, what are the easiest highways to get oriented on before the drive gets more complicated?
The easiest highway to start with from CVG is I-275, the beltway that encircles the entire metropolitan area. This interstate acts as a central hub connecting you to all other major routes. From I-275, you can seamlessly transition to I-75 for trips south to Lexington or north to Dayton, or to I-71 for journeys southwest to Louisville or northeast to Columbus. Starting on the beltway allows you to get your bearings before committing to a long-distance route.
For a weekend in Cincinnati without a strict itinerary, which areas are easiest to park in if I’m driving a rental from CVG?
For travelers seeking easy parking, the neighborhoods of Covington and Newport in Northern Kentucky are often less challenging than downtown Cincinnati. These areas offer a good mix of public garages, paid lots, and metered street parking. In Cincinnati, the area known as The Banks, located between the two stadiums, has several large and accessible parking garages. While neighborhoods like Over-the-Rhine are popular, parking there is mostly on-street and can be difficult to find on weekends.
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