VERIFIED REVIEWS
Holger Pfarr
"By far cheaper than all rental car offers."
Sharon Radford
"Quick and easy"
Bill Harshbarger
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off.
The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days.
Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy.
And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage.
Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing.
Their AI agent, perfectly better. Very good advice.
And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select.
Looking forward to booking with Hola again"
תמיר מורוביץ
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed.
Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference.
A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass.
My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
"Very easy to book
Very easy to pay
And the best deal I could find by quite a long way
Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
"great prices easy to book definitely use again"
constanza cecchi
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
"Hola is amazing, has everything you need.
Thanks"
Damien DE SOUSA
"Easy and fast booking process"
Jason Bishop
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou.
Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
"Good car and price"
Wheeling and dealing Uk
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
"Easy to use, great prices, all inclusive"
HaYoung Son
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
"So easy to book and a great price"
Jean-Francois WILMOTTE
"Perfect, no problems at all and a very attractive price."
amarthi rivera
"👌 EXCELLENT"
Jonne Miettinen
"Easy"
Hong-Anh Ha
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
"Awesome service"
JOSE LUIS MORA
"Excellent process, very easy"
K_Cantona95
"Excellent value for money!"
Ara Bermúdez
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
"Excellent experience"
Ole Alnes
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
"Everything was very quick and clear."
Artie Divin
"Very easy to book and very cheap"
Cristian Francisco Pastore
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
"Very easy to book etc, made it all so much better"
Robert Agati
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
"Best ever service I've experienced !
Well done !!!"
mrbstube
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
"EASY AND FAST."
Cristian Barbero
"The website format and information are very clear and accessible, with many options.
I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
"Everything is very intuitive and easy when managing reservations.
The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
"So far so good"
Judy Winkin
"Easy and good deal"
Samantha de León
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
"Very easy to book and competitive prices."
ju
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
"Very easy and accommodating"
denis dadoun
"Very good. Easy."
David Garciarena
"Easy to rent, best prices"
Jose J Rivera Indio Joe
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
"Very easy process and added extras were well appreciated"
Richard Gardiner
"booking process good, seems to have lots of inclusions"
sara l.
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
"Arranged so quickly and easily, top service..!!!"
Joseph
"Booking went smoothly"
Nathaniel Rosen
"Quick, clear and easy to understand."
Esther Ng
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
"Absolutely the best price."
Michael Parrish
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
"All done smoothly"
Kiran Sedoo
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
"Hola Car Rentals company is best car rental company,
and website is great."
Neil Flavin
"Quick hassle free booking with Hola.
Always a pleasure 👍"
Tomáš Kreitl
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
"Booking is very easy😊"
Tif Shukla
"Very easy and straight forward"
mindaugas liumpa
"Easy to book"
RICCARDO CARAMASCHI
"Great deals and easy booking!
Highly recommended"
Lynne Mathias
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
"Competitive rates and guarantees.
A reliable and responsive company."
Asher Wagner
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Frequently Asked Questions
After landing at Atlanta’s airport (ATL), what’s the step-by-step way to reach the rental car center from baggage claim?
Once you've collected your luggage from the baggage claim carousel, look for the overhead signs directing you to Ground Transportation and the Rental Car Center. You will exit the terminal building and follow the covered walkways to the ATL SkyTrain station. This free, automated train is dedicated to connecting the terminal with the rental facility. The ride is just a few minutes long, delivering you directly to the lobby of the Rental Car Center where all the company counters are located.
Which ATL terminal signs should I follow to avoid ending up in the wrong shuttle or train area for rental cars?
The key is to specifically look for signs that say "Rental Car Center" and "SkyTrain." It's important not to confuse this with the "Plane Train," which is the subway that connects the different concourses behind security. You must first exit into the main terminal and go to baggage claim. From there, the signage for the SkyTrain is distinct and will lead you out of the building to the correct station for your rental car pickup.
If I’m arriving on an international flight into ATL, how should I plan the timing between immigration, baggage, and getting to the rental cars?
For international arrivals, it's wise to budget a generous amount of time for the entire process. Plan for at least 90 minutes to two hours from the moment you deplane to when you arrive at the rental car counter. This buffer accounts for potentially long lines at immigration and customs, waiting for your checked luggage, and then making your way to the SkyTrain. The path is well-marked, but these federal processes can have unpredictable wait times.
What’s the easiest meeting plan if my group lands at different times and we’re all heading to the ATL rental car center together?
A great meeting point is in the main atrium of the domestic terminal, near the base of the large escalators that go up to security. This area is spacious, has seating, and is a central point for all domestic arrivals after they leave baggage claim. Once your entire party has gathered there, you can all proceed together to the SkyTrain station to head over to the Rental Car Center as one group, which simplifies logistics.
If I’m traveling solo with a carry-on only, what’s the quickest path from my gate to the ATL rental car pickup area?
With only a carry-on, your path is quite direct. After deplaning, take the Plane Train to the main terminal station, which is labeled "Baggage Claim/Ground Transportation." From there, head up the escalators into the main atrium. Instead of going to the baggage carousels, you can immediately follow the signs for the Rental Car Center and SkyTrain, exit the building, and board the train for the short ride to the rental facility.
What’s the most common point where first-time visitors get turned around when trying to find the ATL rental car center?
The most frequent point of confusion for new visitors is mixing up the Plane Train with the SkyTrain. The Plane Train operates inside the secure area to connect flight concourses (T, A, B, C, D, E, F). To get to your rental car, you must first exit the secure area into the main terminal. From there, you follow separate signs to the SkyTrain, which is an entirely different train system that operates outside the terminal.
If I land at ATL late at night, what should I expect for lighting, safety, and wayfinding while getting to the rental cars?
Hartsfield-Jackson is a major international hub that operates 24/7, so you can expect a safe and well-lit environment even late at night. All walkways, the SkyTrain station, and the Rental Car Center itself are brightly illuminated and monitored. While there will be fewer travelers than during the day, airport staff and security are always present. The wayfinding signs are large and clear, making navigation straightforward at any hour.
How can I plan my arrival so I’m not trying to pick up a rental car at ATL during the busiest rush periods?
The rental car center tends to be busiest during peak flight arrival times, which are often mid-afternoon to early evening, roughly from 3 PM to 7 PM. If your travel plans are flexible, arriving mid-morning (around 10 AM) or later in the evening (after 8 PM) can often mean shorter lines at the rental counters. Weekends and holidays will naturally see higher volume throughout the day, so building in extra time is always a good strategy.
What should I do if my checked bag is delayed at ATL but I still need to head to the rental car center?
If your luggage doesn't arrive, your first step should be to go to your airline's baggage service office, which is located in the baggage claim area. File a delayed baggage report with them immediately. Once you have your claim information, you can proceed to the Rental Car Center to pick up your vehicle. The airline will coordinate with you to deliver your bag to your hotel or local address once it arrives.
What’s the easiest way to handle a rental car pickup at ATL when traveling with a stroller, car seats, and multiple suitcases?
The best approach is to use a luggage cart, which are readily available in the baggage claim area. You can load all your suitcases, car seats, and the folded stroller onto a single cart. The walkways to the SkyTrain are wide and equipped with ramps and elevators, making it easy to manage. Once at the Rental Car Center, you can take the cart all the way to the rental counter and then out to the parking garage to load your vehicle.
If I need an accessible vehicle, what’s the smoothest way to handle pickup and loading at the ATL rental car center?
To ensure a smooth experience, it is crucial to reserve an accessible vehicle well in advance and call the rental company directly to confirm the reservation and your specific needs. When you arrive at the counter in the ATL Rental Car Center, inform the agent of your reservation. They will direct you to a designated pickup area in the garage that typically offers more space for maneuvering and loading, ensuring a comfortable and safe start to your journey.
What should I double-check at the rental car lot at ATL before I drive off, especially for a longer Georgia road trip?
Before leaving the lot, do a thorough walk-around of the vehicle to note any existing scratches or dings on the rental agreement. Inside the car, check that the air conditioning is working correctly, especially for Georgia's climate. It's also wise to familiarize yourself with the headlights, wipers, and entertainment system. Finally, ensure any extras you requested, like a satellite navigation unit or child safety seat, are present and functioning properly.
Where are the closest places near ATL to pull over and set up GPS, connect my phone, and get situated before hitting the highways?
The airport's cell phone lot is an excellent, safe place to pull over for a few minutes. It's located just a short drive from the Rental Car Center and provides a no-pressure environment to program your GPS and connect your phone to the car's Bluetooth. Alternatively, there are several gas stations and fast-food restaurants with large parking lots on Camp Creek Parkway, the main road just outside the airport complex, which also serve as convenient spots to get organized.
What’s the least confusing route out of the ATL rental car center to get onto I-85 or I-75 in the correct direction?
The exit from the Rental Car Center is designed for easy highway access. As you leave the garage, you will be guided onto a connector road. Pay close attention to the large, green overhead signs. They will clearly indicate the lanes for I-85 North (towards Downtown Atlanta), I-85 South, I-75 North (towards Downtown Atlanta), and I-75 South (towards Macon). Following these dedicated signs is the most straightforward way to get onto the correct interstate.
Which ATL-area interchanges feel the most intimidating for visitors, and how can I plan my route to avoid last-second lane changes?
The most notable interchange for visitors is the I-75/I-85 Connector, which runs through the heart of Downtown Atlanta and has numerous exits in quick succession. The interchange where I-285 (the perimeter highway) meets I-75 or I-85 can also be challenging. The best way to plan is to use a GPS app with lane-assist guidance. Reviewing your route on the map before you start driving can also help you mentally prepare for key exits and lane changes.
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