Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo

VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 1 month ago
"Very good. Easy."
David Garciarena
David Garciarena
5 4 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 4 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 4 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 4 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 4 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 4 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 4 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 4 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 4 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 3 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 3 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 3 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 3 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 3 weeks ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 3 weeks ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 2 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 2 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 2 weeks ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 weeks ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 2 weeks ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 1 week ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 1 week ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 6 days ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 16 hours ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 4 days ago
"Company with very good prices. Easy and quick booking process."

Frequently Asked Questions

If I’m landing at Cleveland Hopkins (CLE) during a busy arrival bank, where do I go to find the Alamo pickup area without getting pulled into the wrong garage or terminal loop?
Upon deplaning at Cleveland Hopkins, your most direct path is to follow the overhead signs for "Baggage Claim" and then "Ground Transportation." Once you have your luggage, look for prominent signage directing you to the Rental Car Facility. CLE has a consolidated center for most rental agencies, which simplifies navigation. Pay close attention to these specific signs to avoid the loops for public parking or passenger pickup, as the rental car entrance is a dedicated route.
What’s the simplest way to get from baggage claim to the Alamo counter at CLE if I’m traveling with two kids and multiple carry-ons?
The most manageable strategy is to first secure a luggage cart, which are readily available in the baggage claim area. This allows you to consolidate your belongings and keep one hand free. From there, follow the clear indoor signage to the rental car facility's shuttle bus stop, typically located just outside the terminal doors. The short shuttle ride is much easier than navigating walkways with children and luggage in tow, delivering you directly to the rental counters.
If my flight arrives after midnight at CLE, what should I plan for when picking up a rental car in terms of staffing and wait times?
For late-night arrivals, it is always a good practice to include your flight number in your reservation so the staff is aware of your schedule. Major airport locations like CLE are accustomed to serving passengers from delayed or late-arriving flights. While staffing may be reduced compared to peak hours, the process is generally efficient as there are fewer customers. Having your driver's license and reservation information ready will help ensure a smooth and quick pickup experience.
Where can I safely take a few minutes at CLE to install a car seat and organize luggage before driving off the airport roads?
The rental car garage itself is the best place to handle these preparations. After you've picked up your vehicle, find a parking spot in a less busy section of the garage, away from the main exit lanes. This provides a safe, well-lit environment to properly install a car seat and arrange your luggage without the pressure of moving traffic. Taking these few extra minutes in the garage ensures you are comfortable and secure before navigating onto the main airport parkway.
What’s the easiest first drive from Cleveland Hopkins to downtown Cleveland for someone who gets stressed by quick merges and lane changes?
For a less stressful drive, the most straightforward route is to take I-71 North directly from the airport. This interstate provides a direct path toward the city center with generally well-marked lanes. As you approach downtown, your GPS will guide you onto I-90 East for a short distance to the downtown exits. To minimize stress, try to plan your arrival outside of peak weekday rush hours, which are typically from 7:30-9:30 AM and 4:00-6:00 PM.
If my hotel is in Ohio City or Tremont, what should I know about navigating the Flats bridges and one-way streets with a rental car?
Navigating these historic neighborhoods requires a bit of extra attention due to their unique layouts. You will encounter several bridges crossing the Cuyahoga River, some of which are historic lift bridges that can occasionally pause traffic for boat passage. The streets in Ohio City and Tremont can be narrower than in the suburbs, with a mix of one-way roads and angled intersections. Using a reliable GPS is highly recommended, and once you've parked, you'll find these areas are very pleasant to explore on foot.
How tricky is parking around Playhouse Square on a show night if I’m driving a rental from CLE?
On an evening with a major performance, the Playhouse Square district becomes very busy, and finding street parking is highly unlikely. The most convenient and secure option is to use the large, designated Playhouse Square garage, which has an indoor walkway connecting to the theaters. To ensure a spot and reduce stress, it's wise to arrive at least 45 minutes before showtime. Many visitors also pre-purchase parking online through the theater's official website.
What’s the best way to plan a Rock & Roll Hall of Fame visit with a rental car—where do people usually park and how early should I arrive?
Planning your visit by car is quite simple, as there are several convenient parking options right by the museum. Most visitors use the large parking garage connected to the Great Lakes Science Center, which is adjacent to the Rock Hall. Alternatively, there are several surface lots at the North Coast Harbor, just a short walk away. Arriving earlier in the day, especially on a weekend, is a good strategy to secure a closer spot and enjoy the Lake Erie views before you enter.
If I’m staying near Progressive Field or Rocket Mortgage FieldHouse, what should I expect for road closures and garage access on game or concert days?
On days with a game or major event, you should anticipate significant changes to the normal traffic flow in the Gateway District. Several streets immediately surrounding the venues, like Ontario and Huron, may have lane restrictions or be closed to through traffic. Police will actively direct vehicles, and access to nearby parking garages can be slow and congested. It is best to park your car at your hotel and walk to the venue or arrive several hours before the event begins.
If it’s freezing rain in Cleveland, what are the first things I should check on my rental car before leaving the airport lot?
When facing freezing rain, your top priority is visibility and control before you even leave the parking spot. First, ensure your windshield wipers are not frozen to the glass and are functioning correctly. Turn on the front and rear defrosters to their highest setting to clear any ice buildup on the windows. Finally, as you slowly start to move, gently test the brakes to get a feel for the traction on the slick surface of the garage.
How common are potholes in Cleveland and nearby suburbs, and what kind of vehicle feels most comfortable for rough winter streets?
Potholes can be quite common on Cleveland-area roads, especially in the late winter and early spring after the freeze-thaw cycle has taken its toll. While any vehicle can navigate the streets, many travelers find that an SUV or a crossover offers a more comfortable ride. The higher ground clearance and more robust suspension can help absorb the bumps from uneven pavement. Regardless of your vehicle, staying alert and watching the road surface ahead is the best way to avoid them.
If I’m doing a day trip to Cuyahoga Valley National Park, which entrance areas are easiest to reach by car and least confusing for first-timers?
For a straightforward first visit, heading to the Boston Mill Visitor Center is an excellent choice. It's centrally located within the park and has clear signage directing you from major highways like I-271 or I-80 (the Ohio Turnpike). Another great option is the Canal Exploration Center in the northern part of the park, easily accessible from I-77. Both locations offer ample parking, restrooms, and park information to help you plan your day's activities.
Can I realistically visit Brandywine Falls and still make it back to Cleveland for dinner, and what does that drive feel like at dusk?
Absolutely, a trip to Brandywine Falls is a perfect half-day excursion from Cleveland. The drive typically takes only about 30 to 40 minutes each way, leaving plenty of time to explore the trails and return for dinner. The drive back at dusk is generally comfortable, as the majority of the route is on well-lit interstates like I-77 and I-480. The smaller roads within the park itself will be dark, so it's wise to drive cautiously and be mindful of wildlife.
What should I know about parking and traffic patterns in University Circle when visiting the Cleveland Museum of Art or the botanical garden?
University Circle is a vibrant but dense hub of cultural institutions, hospitals, and a university, so traffic can be busy, especially on weekdays. The most convenient option for visitors is to use the large parking garage located behind the Cleveland Museum of Art, which is centrally located and serves multiple attractions. Follow the signs for museum parking as you enter the area. Planning your visit for a weekend or arriving mid-morning on a weekday can help you avoid the heaviest commuter traffic.
If I’m headed to the Cleveland Clinic area for an appointment, what’s the least stressful approach and parking setup for someone unfamiliar with the neighborhood roads?
The Cleveland Clinic campus is very large, so the least stressful approach is to identify the specific building and recommended parking garage for your appointment ahead of time. Use your GPS to navigate directly to the address of that garage, rather than just to the main campus. The campus is well-signed with a clear color-coded and numbered system to guide patients to the correct parking areas. Arriving with extra time to spare will also help alleviate any pressure from navigating the busy area.
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo