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Preguntas Frecuentes

What are the basic requirements to rent a car with Hola Car Rentals in Miami?

At Hola Car Rentals in Miami, the main driver must be at least 21 years old, present a valid physical driver’s license, a government‑issued photo ID or passport, and a bank‑issued credit card in their own name with sufficient available limit for the security deposit and rental charges. Some suppliers we work with may require drivers to be 25+, but our general minimum is 21.

Is there an additional fee for drivers under 25 in Miami?

Yes. In Miami, drivers between 21 and 24 years old can usually rent through Hola Car Rentals but will be charged a young driver surcharge by the local supplier. The exact fee depends on the vehicle category and the supplier’s policy and will be detailed in the rental conditions before you confirm your booking.

Which documents do I need to pick up my rental car in Miami or at Miami International Airport (MIA)?

For pickups in Miami, including Miami International Airport, you must present: (1) a valid physical driver’s license, (2) a passport or government‑issued photo ID, (3) a bank‑issued credit card in the main driver’s name for the deposit, and (4) your Hola Car Rentals booking voucher. Some suppliers may also request a confirmed return flight itinerary, especially when using a debit card at airport locations.

Can I rent a car in Miami without a credit card?

Generally no. Most of our Miami suppliers require a bank‑issued, embossed credit card in the main driver’s name to place the refundable security deposit. Without a qualifying credit card, the supplier may refuse to release the vehicle. In limited cases at Miami Airport, debit cards may be accepted for payment if you have a confirmed return flight, but the deposit still typically requires a credit card.

What types of payment cards are accepted for car rentals in Miami?

For rentals in Miami, our partners typically accept bank‑issued Visa, Mastercard, and American Express credit cards in the main driver’s name. Debit cards are sometimes accepted for rental charges at airport locations if you show a return flight itinerary, but not usually for the deposit. Prepaid, rechargeable, supermarket‑branded, digital‑only, or money order cards and cash are generally not accepted for the deposit.

How much is the security deposit for a car rental in Miami and when is it released?

The security deposit in Miami is a temporary hold placed on the main driver’s credit card at pickup. The amount depends on the vehicle class and supplier but is typically a few hundred dollars. If the car is returned on time, with the agreed fuel level and no new damage, the hold is usually released within 3–12 business days, according to the supplier’s bank and policies.

Can I pay for my Miami car rental with one card and use another card for the deposit?

In most cases, no. Our Miami suppliers require that the card used for the deposit be a credit card in the main driver’s name, and the rental agreement is tied to that person. Payment of rental charges may be possible with a different card at some locations, but the guarantee deposit must generally be on the main driver’s own credit card.

What is included in the car rental price in Miami?

In Miami, most Hola Car Rentals deals include unlimited mileage and basic coverages such as Collision Damage Waiver (CDW) and Theft Protection when the rate is marked as “all inclusive.” Some offers may also include basic roadside assistance, an additional driver, or promotional travel insurance. Always review the inclusions listed for your specific Miami booking before confirming.

Is insurance mandatory when renting a car in Miami with Hola Car Rentals?

Local suppliers in Miami generally do not force you to buy extra protection at the counter, but if you decline the offered coverages, you can be 100% financially responsible for damage, theft, injuries, and third‑party claims. We strongly recommend checking what’s already included in your rate and verifying any coverage from your personal or credit card insurance before deciding whether to add optional protections.

Does Hola Car Rentals offer additional protection or roadside assistance in Miami?

Yes. At Miami locations, you can usually purchase optional protection packages and enhanced roadside assistance at the counter. These options can cover things like reduced excess for damage or theft, tire and glass, towing, lockout assistance, and sometimes key replacement. Availability and pricing depend on the supplier and will be explained when you pick up the vehicle.

Is travel insurance included when I book a car in Miami through Hola Car Rentals?

Some Miami promotions on our website include free travel insurance when you complete the reservation during the advertised period. This insurance typically covers up to five passengers and may include medical expenses, trip cancellation, baggage loss, and other benefits up to specified limits. If included, it will be clearly shown during booking and in your confirmation voucher.

Can I use my personal car insurance or credit card insurance for my Miami rental?

You may be able to, but you must confirm this directly with your insurer or credit card company before arriving in Miami. Ask whether your policy covers rental cars in the United States, what types of damage are covered, any deductibles, and whether liability and third‑party coverage are included. If your coverage is insufficient, you should consider the protections offered by our local suppliers at pickup.

How do I book a car rental in Miami with Hola Car Rentals?

To book, visit our website, select Miami or Miami International Airport as your pick‑up location, choose your dates and times, and optionally select a different drop‑off location if you need a one‑way rental. Then compare available vehicles, review what’s included, add extras like child seats or GPS if needed, enter driver details, and complete secure online payment. Your confirmation voucher will be emailed to you.

Can I pick up a car at Miami International Airport and return it in another part of Miami or another city?

Yes. Hola Car Rentals supports one‑way rentals from Miami and Miami International Airport, subject to supplier availability. You can select a different drop‑off location in our search form. A one‑way fee may apply, and the exact amount will be shown or specified in your rental conditions and voucher.

Where do I pick up my rental car at Miami International Airport with Hola Car Rentals?

At Miami International Airport, most of our suppliers operate from the Rental Car Center. After collecting your luggage, follow the signs to the MIA Mover, take the automated people mover to the Rental Car Center, and then proceed to your supplier’s counter as indicated on your Hola Car Rentals voucher.

How do I return my rental car at Miami International Airport?

To return your car at MIA, follow the airport signs for the Rental Car Center and your supplier’s return area, as indicated on your voucher. Park in the designated return lane, an attendant will inspect the vehicle, record the fuel level and mileage, and close your contract. After that, the security deposit hold will be released according to the supplier’s policy.

What is the fuel policy for Hola Car Rentals in Miami?

Most Miami rentals through Hola Car Rentals follow a full‑to‑full fuel policy. You receive the car with a full tank and must return it full. If you return the vehicle with less fuel, the supplier will charge you for the missing fuel, often at a higher per‑gallon rate. Many locations also offer a prepaid fuel option you can purchase at pickup if you prefer to return the car with any fuel level.

Is there a grace period for late returns in Miami?

Yes. Many Miami suppliers offer a grace period of up to 2 hours after the scheduled return time. If you return the car later than that, additional hourly or extra day charges may apply. We recommend informing the local office if you expect to be delayed to review options and potential charges.

What is the maximum rental period in Miami?

Most of our Miami partners allow rentals up to 30 days per contract, which can often be extended or renewed for another 30 days subject to supplier approval and availability. For long‑term or monthly rentals from 1 to 6 months or more, you can search for special long‑term deals on our website or contact us for assistance.

Can I modify or cancel my Miami car rental reservation?

Yes. You can usually modify your Miami reservation online through our “My Bookings” or “View/Modify/Cancel” options using your reservation number and last name. We do not charge administrative fees for modifications made through our site, although the rental price may change. Cancellations made more than 24 hours before pickup are often refundable minus any applicable fees; cancellations within 24 hours may incur charges depending on the rate type and supplier conditions.

Can I rent a car in Miami for just a few hours?

Some of our Miami suppliers allow short‑duration or hourly rentals, but these are typically billed at a full‑day rate. When you search on our site, prices are shown per day, and even if you keep the car for only a few hours, the daily rate generally applies.

What types of vehicles can I rent in Miami with Hola Car Rentals?

In Miami, Hola Car Rentals offers a wide range of vehicle categories through our partners, including economy and compact cars, midsize and full‑size sedans, SUVs, minivans, pickups, cargo and small vans, and premium or luxury vehicles. Availability and pricing vary by season, supplier, and specific Miami location.

What kind of car do you recommend for driving in Miami with family or groups?

For family trips or small groups in Miami, we generally recommend midsize or full‑size SUVs or minivans for extra luggage space and comfort. If you plan mostly city driving and have limited luggage, an economy or compact car can be more economical and easier to park. You can compare categories and passenger/luggage capacities directly on our website.

Are child seats, GPS, or Wi‑Fi devices available with Miami rentals?

Yes. At most Miami locations, you can add accessories such as baby and child seats, GPS units, and portable Wi‑Fi devices for an extra per‑day fee. These extras can be requested during booking or at the counter, but we recommend pre‑booking them due to limited availability, especially in peak travel periods.

Can I smoke in a rental car from Hola Car Rentals in Miami?

No. Our Miami fleet is non‑smoking. If a vehicle is returned with a smoke odor or evidence of smoking, the supplier may charge an additional cleaning or deodorizing fee. To avoid these charges, smoking inside the car is strictly prohibited.

Are pets allowed in rental cars in Miami?

Yes, in most cases pets are allowed in Miami rental cars, but you must protect the seats and keep the vehicle clean. If the car is returned with pet hair, stains, strong pet odors, or excessive dirt, the supplier may apply additional cleaning fees. We advise using seat covers and ensuring the car is in good condition at return.

How are tolls handled when driving a rental car in Miami?

Some Miami suppliers require you to pay tolls in cash or through your own means, while others may offer an electronic toll service or pass as an optional extra. In many of the contracts reflected in our context, onboard toll devices are not included by default and tolls must be paid directly by the driver. Always check the specific toll policy in your rental conditions and ask at pickup how tolls are handled for your car.

What should I do if I get a traffic fine or parking ticket in Miami?

If you receive a fine or ticket while driving in Miami, you are fully responsible for paying it. If the fine is forwarded to the supplier (for example, after you have left the country), the supplier may pay it on your behalf and then charge you the fine plus an administrative fee, commonly around 10%, to the card used for your rental.

What should I do in case of an accident or collision in Miami?

In case of an accident in Miami, do not move the vehicles if it’s unsafe or prohibited to do so. Take detailed photos or video of the scene, damages, license plates, and any road signs. Obtain a police or traffic report if required locally, and then contact the supplier’s emergency number provided on your rental agreement for guidance. Keep all documents and reports to support any insurance claims.

What happens if I lose the car keys or rental documents in Miami?

If you lose the keys or vehicle documents in Miami, contact the supplier immediately using the phone number on your rental agreement. Replacement keys or documents are typically charged to you unless you purchased an optional roadside assistance or key‑protection package that covers these costs. The exact charges will depend on the supplier’s policy and the vehicle type.

Can I extend my Miami car rental if I decide to stay longer?

Extensions are often possible but depend on vehicle availability and supplier approval. If you are already in Miami and want to keep the car longer, contact the local office or our support before your contract expires. A new rate may apply for the extra days, and your security deposit hold may be adjusted accordingly.

Can I rent a car in Miami if my driver’s license is not in the Latin (Roman) alphabet?

If your driver’s license is not in the Latin (Roman) alphabet, many Miami suppliers require you to present both your original license and an International Driving Permit (IDP) or an official translation. You must also carry your passport. Always check the driver’s license requirements in your rental conditions before traveling.

Are there any restrictions on where I can drive a Hola Car Rentals vehicle from Miami?

Most rentals from Miami allow driving within the same state or country. Cross‑border travel may be restricted or allowed only with prior authorization and extra fees, depending on the supplier. If you plan to leave the state or cross a border, review the rental terms during booking and confirm with the supplier before pickup.

How are prices and currency handled for Miami rentals on Hola Car Rentals?

Prices for Miami rentals are generally displayed per day. While you may view estimates in your local currency on our site, all transactions are processed in U.S. dollars by most Miami suppliers. Final amounts on your statement can vary slightly due to exchange rates and any fees charged by your bank or card issuer.

Does Hola Car Rentals offer price matching for Miami car rentals?

We may be able to match a lower price if it is for the same rental company within our partner network, with identical dates, times, locations, vehicle category, rate conditions, and inclusions. To request a price match for a Miami rental, you must provide full details of the competing offer so we can verify eligibility according to our price‑match policy.

How can I get an affordable car rental in Miami through Hola Car Rentals?

To find affordable rates in Miami, book as early as possible—ideally 6–8 weeks in advance, especially for peak seasons. Use our search tools to compare different suppliers and car categories, choose a vehicle that matches your actual space needs, avoid unnecessary extras, and consider flexible pick‑up times or locations around Miami to spot better deals.

Are there last‑minute car rental deals available in Miami or at MIA?

Yes. Hola Car Rentals can display last‑minute availability from multiple suppliers in Miami and at Miami International Airport. Simply enter today’s or tomorrow’s date in our search form to view current options. Keep in mind that last‑minute prices may be higher during busy periods and that vehicle availability can be limited.

What conditions must the car meet when I return it in Miami?

You should return your Miami rental car on time, with the agreed fuel level (usually full), reasonably clean, and free of new damage. Smoking, strong odors, excessive dirt, stains, or pet hair can lead to extra cleaning charges. The supplier will inspect the vehicle at return, and any additional fees will be calculated before the deposit hold is released.

Can I pick up my car in Miami if someone else paid for the reservation?

The main driver listed on the reservation must be present at pickup and must provide a valid credit card in their own name for the security deposit, regardless of who paid for the online booking. Renting a car in Miami using only another person’s credit card, without that person being the main driver present, is generally not allowed by our suppliers.

How can I contact support if I have an issue with my Miami car rental booking?

If you have any issue with a Miami booking made through Hola Car Rentals—such as needing changes, cancellations, or a refund request—use the “View/Modify/Cancel Reservation” section on our website with your reservation number and last name, or reach out to our customer service. Always request written (email) confirmation for any agreed change or refund and keep it for your records.

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