Alamo Car Hire
in Miami Beach

Hola Car Rentals is the only premium partner of the top car hire brands operating in Miami Beach, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Miami Beach.

No. With Hola Car Rentals, all costs and charges for your booking in Miami Beach are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Miami Beach charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Alamo counter in Miami Beach is located at 4332 Collins Ave, Suite 104, Miami Beach, GBP 33140, situated between 43rd and 44th Streets opposite the Holiday Inn Hotel. This is a street-level city centre office, not an airport location.

Alamo at this Miami Beach address services hotels along Collins Avenue from 5th Street to 70th Street. There is no shuttle needed from the surrounding area; you can walk or navigate directly to the entrance.

Counter hours at the Miami Beach Alamo location are:

• Monday to Friday: 08:00 to 18:00
• Saturday and Sunday: 09:00 to 17:00

For after-hours returns, park as directed and use the on-site key dropbox. Note that this Miami Beach location is separate from the Alamo counter at Miami International Airport (MIA), which is located at 3900 NW 25th St, approximately 20 to 30 minutes away.

Yes, you can skip the counter at the Alamo Miami Beach location using either the Accelerated Check-in option online or the on-site touch-screen kiosk at 4332 Collins Ave, Suite 104.

Here is how the process works at the Miami Beach Alamo office:

• Complete Accelerated Check-in online before arrival, or use the touch-screen kiosk on-site to print your hire agreement
• Proceed directly to your vehicle on the lot
• Present your printed agreement and driver’s licence at the exit booth for verification

This skip-the-counter option can save time, especially during busy periods at the Miami Beach location. However, be aware that the Miami Beach Alamo branch has been known to experience high demand, so completing check-in online before you arrive is strongly recommended. All standard document requirements still apply: a valid driver’s licence, a physical major credit card in the main driver’s name, and your booking confirmation.

To pick up your Alamo hire in Miami Beach, you must present the following physical documents at the counter or exit booth:

• Original, unexpired driver’s licence in the main driver’s name
• Physical major credit card with the driver’s name printed on the card, for the authorisation hold
• Passport or valid government photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside the United Kingdom)

If your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory alongside your original licence at the Miami Beach Alamo counter. For licences in other non-English scripts, an IDP is strongly recommended even if not strictly required.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted. Debit and prepaid cards are not accepted for the authorisation hold.

Almost all toll roads in the Miami Beach area and across Florida are fully cashless, so your Alamo hire vehicle will include an electronic toll device or a plate-based billing system from the moment you drive off the lot.

At the Alamo counter in Miami Beach, you will typically have two options:

• Unlimited toll package: approximately US$11 to US$15 per hire day, covering all tolls during your hire period
• Pay per use: the actual toll amount plus daily or administrative processing fees billed to your credit card, sometimes weeks after you return the vehicle

Common toll roads you may encounter driving from Miami Beach include the Florida Turnpike and I-95 Express lanes, with estimated daily toll costs of approximately US$5 to US$20 depending on your route.

If you prefer to use your own visitor toll pass, inform the Alamo agent at the Miami Beach counter so they can deactivate the vehicle's default device and avoid duplicate charges.

All bookings include Tolls Cashback from Hola Car Rentals: up to 5% of your total booking value reimbursed for tolls paid. Submit your claim within 30 days of returning the vehicle.

Yes, Alamo applies a young driver surcharge in Miami Beach for renters between 21 and 24 years old. The underage fee at Alamo is US$25 per day, and certain vehicle classes are restricted to drivers aged 25 and over.

Vehicle classes typically unavailable to under-25 renters include full-size saloons, SUVs, minivans, convertibles, luxury, and premium categories. Economy, compact, and intermediate vehicles are generally available to younger renters subject to the surcharge.

The minimum age to hire from Alamo in Miami Beach without a surcharge is 25. Drivers under 21 are not eligible to hire.

If you are aged 21 to 24 and travelling from Latin America or the Caribbean, certain Hola Car Rentals rates with Avis or Budget (not Alamo) may waive the underage fee. For Alamo hires in Miami Beach, the standard surcharge applies regardless of nationality. Budget for this fee when planning your trip.

Every Hola Car Rentals booking, including Alamo hires in Miami Beach, includes Tolls Cashback: up to 5% of your total booking value reimbursed for tolls you pay during your hire.

Given that Miami Beach sits near several cashless toll roads, including the Florida Turnpike and I-95 Express lanes, toll costs can add up quickly. The Tolls Cashback benefit helps offset those costs after your trip.

To claim your cashback after returning your Alamo vehicle:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - [Your Confirmation Number]
• Attach your Hola Car Rentals reservation confirmation, the Alamo hire agreement signed at the Miami Beach counter, and a toll invoice or statement showing charges paid
• Include your full name, travel dates, and the last 4 digits of the card used for your booking

Refunds are issued to your original payment method and typically process within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

An International Driving Permit (IDP) is mandatory for your Alamo hire in Miami Beach if your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic. In that case, you must carry both your original licence and the IDP at all times.

If your licence is in English or uses the Latin alphabet but is issued outside the United Kingdom, an IDP is strongly recommended but not strictly required. Alamo and other hire partners in Miami Beach may request it at the counter, so having one avoids any risk of being refused the vehicle.

Important points to keep in mind:

• The IDP is a translation document only and is invalid without your original licence
• You must obtain the IDP in your home country before travelling; it cannot be issued in the United States to non-US licence holders
• All documents presented at the Miami Beach Alamo counter must be physical originals; digital copies are not accepted

When you pick up your Alamo hire in Miami Beach, the counter agent will place a temporary authorisation hold on your credit card. This is not a charge; it reduces your available credit until the hold is released after you return the vehicle.

For standard vehicles at Alamo in Miami Beach, the typical hold is approximately US$300 to US$400. Luxury or performance vehicles may require a higher hold of around US$850. The exact amount is set by Alamo at the time of pickup and may vary by vehicle class and season.

Key requirements for the deposit at the Miami Beach Alamo counter:

• Physical major credit card with the driver’s name printed on the card, in the main driver’s name
• Debit cards, prepaid cards, and virtual cards are not accepted
• Sufficient available credit to cover the hold plus any expected charges

After you return the vehicle, Alamo releases the hold, but your bank controls when it reappears in your available balance, which can take up to 15 business days. Bring a backup credit card in case your primary card is declined.

Driving an Alamo hire in Miami Beach involves navigating a dense network of one-way streets that can be confusing, especially for first-time visitors.

Key driving rules and quirks to be aware of in Miami Beach:

• Streets run east-west and avenues run north-south in a rigid grid, but many corridors are one-way only
• Ocean Drive operates southbound only on Friday and Saturday nights due to event-driven restrictions
• Left turns are only permitted from a one-way street onto another one-way street; always check signage carefully to avoid fines
• The 41st Street corridor has signal-heavy stretches, bulb-outs that block certain turns, and school zones that require extra caution
• During peak hours (approximately 15:30 to 19:00), certain streets such as Sheridan Avenue and Royal Palm Avenue may convert to one-way flow to manage traffic

Your Alamo hire in Miami Beach is subject to all local traffic laws. Fines for illegal turns or violations are the renter's responsibility and are not covered by any hire protection. Using a GPS or navigation app is strongly recommended when driving in Miami Beach for the first time.

Yes, you can add an additional driver to your Alamo hire in Miami Beach, but the additional driver must be present at the counter at the time of pickup with their own valid driver’s licence.

At Alamo in Miami Beach, the additional driver fee is US$15 per day plus applicable taxes when not included in your rate. Check your booking confirmation to see if an additional driver is already included at no extra cost.

Requirements for adding a driver at the Miami Beach Alamo counter:

• The additional driver must be physically present at pickup
• They must present a valid driver’s licence (and an IDP if their licence uses a non-Latin alphabet)
• They must meet the minimum age requirement; drivers under 21 are not eligible
• Drivers aged 21 to 24 may be subject to the young driver surcharge
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the Alamo hire agreement are covered by protections such as CDW/LDW. Anyone not named on the contract who drives the vehicle may void cover entirely.

The insurance and protection options available with your Alamo hire in Miami Beach depend on the rate plan you selected at booking. It is important to review your confirmation carefully before arriving at the Miami Beach counter.

Common coverages to understand:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Alamo hire vehicle. A deductible may apply unless your confirmation states zero excess
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others. In Florida, not all hire rates include this automatically; adding it is strongly recommended
• CDW/LDW does not cover third-party injuries or damage to other vehicles; those require separate liability cover

Coverage applies only to drivers named on the Alamo hire agreement. If someone not listed on the contract drives the vehicle in Miami Beach, all protections may be voided. Always verify what is included on your confirmation and review the hire agreement at the counter before signing.

Alamo hires in Miami Beach follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow to avoid fuel fees with your Miami Beach Alamo hire:

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles or 15 km of the return location at 4332 Collins Ave before dropping off
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns, leave the receipt in the key drop envelope and keep a photo of the full gauge

If you return the Alamo vehicle in Miami Beach below the recorded starting level, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee. Returning the tank full is always the most cost-effective option.

Yes, most Hola Car Rentals bookings, including Alamo hires in Miami Beach, include travel assistance coverage provided by Terrawind Global Protection. However, this benefit does not apply to residents of the United Kingdom or Canada.

For eligible travellers, the travel assistance coverage includes:

• Medical cover for up to 5 passengers for accidents and non-pre-existing illnesses
• Legal assistance in the event of an accident while driving in Miami Beach or elsewhere in Florida
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you experience a medical emergency or accident while driving your Alamo hire in Miami Beach, contact the assistance line immediately before incurring expenses, as some reimbursements require prior authorisation:

• Phone (toll-free): +1 888 980 9992 (available 24/7)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. This cover does not replace CDW/LDW for damage to the Alamo vehicle or third-party liability insurance.