Van Hire
Washington

Hola Car Rentals is the only premium partner of the top car hire brands operating in Washington, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Washington.

No. With Hola Car Rentals, all costs and charges for your booking in Washington are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Washington charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Van hires in Washington are available at several locations across the state, with the most convenient option being Seattle-Tacoma International Airport (Sea-Tac). The airport has a consolidated hire car facility located approximately two miles from the terminal, operating 24 hours a day, 7 days a week. A shuttle bus runs every five minutes from the baggage claim area to the hire car facility.

Beyond Sea-Tac, van hires in Washington are also available in cities such as Seattle, Tacoma, and Puyallup. Major brands operating in Washington include Enterprise, Hertz, Avis, and Budget, among others.

To find your specific counter, check your booking confirmation for the operating brand, then follow the hire car signs at the airport or use the address provided for city locations.

To pick up a hire van in Washington, you must bring the following physical documents:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, used for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside the United States)

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For all other non-English licences, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.

All documents must be physical. Digital copies shown on a phone or tablet are not accepted at the van hire counter in Washington.

The minimum age to hire a van in Washington without a surcharge is 25. Drivers aged 21 to 24 may still hire but will be subject to a daily young-hirer surcharge, and most van and larger vehicle classes are restricted to drivers 25 and older.

This is especially important for Washington van hires because vans fall into the restricted vehicle categories, meaning drivers under 25 may not be eligible to hire a full-size passenger van or minivan regardless of the surcharge. Eligible vehicle classes for under-25 drivers are typically limited to economy, compact, and intermediate sedans or SUVs.

Washington state does not have the same exceptions as New York or Michigan, where hire companies must hire to drivers 18 and older. In Washington, the standard minimum age policy set by each hire partner applies.

If you are between 21 and 24 and planning a van hire in Washington, contact customer service before booking to confirm availability and applicable surcharges for your specific van class.

Washington state uses a fully cashless electronic tolling system called Good To Go!, managed by the Washington State Department of Transportation. There are no cash toll booths anywhere in Washington, so every van hire that travels on a tolled road will be billed electronically.

Common tolled routes your Washington van hire may encounter include:

• SR 520 Bridge (Seattle to Bellevue): US$3.25 to US$6.30 for standard two-axle vehicles
• Tacoma Narrows Bridge (SR 16, Tacoma to Gig Harbour): US$5.25 to US$7.25 for two-axle vehicles
• I-405 Express Toll Lanes: variable pricing up to US$18 each way during peak hours
• SR 509 Expressway near the ports: US$1.20 to US$2.40, with an additional US$3 fee if billed by mail

At the van hire counter in Washington, you can purchase an unlimited toll package (typically US$11 to US$25 per day depending on the partner) or opt for pay-per-use billing, where the hire company charges you the actual toll amount plus an administrative processing fee after the hire ends.

If you drive through a toll without enrolling in a programme, the charge is billed via Pay By Mail to the hire company, which then passes it on to you with additional fees.

Yes, all bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Washington van hire.

Given that Washington uses the cashless Good To Go! system on routes like the SR 520 Bridge, the Tacoma Narrows Bridge, and I-405 Express Toll Lanes, toll costs can add up quickly during a van hire. This benefit helps offset those expenses.

To claim your cashback after returning the van in Washington:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a toll receipt or statement showing charges paid during the hire period

The refund is issued to the same payment method used for your reservation and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

Yes, a major credit card is required to hire a van in Washington. The card must be in the main driver’s name, with the driver’s name physically printed on the card, and must be presented as a physical card at the counter. Digital wallets, virtual cards, and prepaid or debit cards are not accepted for the authorisation hold.

At pick-up, the hire partner will place a temporary authorisation hold on your credit card. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the amount can be higher for larger vehicles such as passenger vans. The hold reduces your available credit until it is released after you return the van.

A few important tips for your Washington van hire:

• Notify your bank before travelling to prevent fraud blocks on in-person authorisations
• Bring a backup credit card in your name in case your primary card is declined
• Ensure your card has enough available credit to cover both the hold and any expected charges

The hold is not a charge. Once the van is returned and the contract is closed, the hold is released, though your bank may take up to 15 business days to reflect this.

Yes, winter driving conditions in Washington can require tyre chains or traction devices, particularly if your van hire itinerary includes travel through mountain passes such as Snoqualmie Pass (I-90) or Stevens Pass (US-2).

Washington state enforces chain requirements on mountain passes during winter storms, and these rules apply to all vehicles including hire vans. Conditions can change rapidly, and the Washington State Department of Transportation posts real-time chain requirement notices for active passes.

When hiring a van in Washington during winter months, keep the following in mind:

• Confirm with the hire partner at the counter whether the van is equipped with all-season or winter tyres
• Ask whether tyre chains are available as an add-on, as not all hire companies provide them
• Check WSDOT pass reports before driving through mountain routes
• Vans are larger and heavier than standard passenger cars, which can affect handling on snow and ice

If you plan to drive your Washington van hire through mountain areas in winter, prepare in advance and verify traction device availability with the hire partner at pick-up.

The standard fuel policy for a van hire in Washington is Full to Full. You receive the van with a full tank and must return it full to avoid additional charges.

To avoid fuel charges on your Washington van hire:

• Check the fuel gauge with the agent at pick-up and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge when you collect the van
• Refuel within approximately 10 miles or 15 kilometres of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the van in Washington with less fuel than recorded at pick-up, the hire partner may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than the pump price, plus a refuelling service fee.

Ask the counter agent at pick-up about the nearest petrol station to the return location. You can also use a navigation app to find stations close to the drop-off point before you return the van.

Yes, most bookings include travel assistance provided by Terrawind Global Protection, which covers certain emergency situations that may arise during your Washington van hire, including legal assistance in the event of an accident.

Washington has long stretches of highway and remote mountain routes where a breakdown in a hire van could leave you far from services. The travel assistance benefit is designed to support you in situations like these.

Core benefits typically included are:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your booking confirmation number ready when you call.

Important: this travel assistance benefit does not apply to residents of the United States or Canada. It also does not cover damage to the hire van itself, which is handled separately by CDW or LDW cover. Always review your booking confirmation for the exact terms and limits that apply to your Washington van hire.

Yes, you can add an additional driver to your van hire in Washington, either as an included benefit depending on your rate, or by paying a daily fee at the counter.

When the additional driver fee is not included in your rate, the typical daily charges in Washington are:

• Avis, Budget, and Payless: US$13 per hire day, capped at US$65 (plus taxes)
• Hertz, Thrifty, and Dollar: US$13.50 per hire day, capped at US$189 (plus taxes)
• Alamo, National, and Enterprise: US$15 per day (plus taxes)

The additional driver must be present at the hire counter in Washington at the time of pick-up, with a valid driver’s licence and any required identification. They must also meet the minimum age requirements. For Avis, Budget, and Payless, additional drivers must be at least 25 years old.

Only drivers listed on the hire agreement are covered by protections such as CDW and liability cover. If someone not named on the contract drives the van in Washington, those protections may be void.

Check your booking confirmation before pick-up to see whether an additional driver is already included in your rate.

Yes, one-way van hires from Washington to another state are generally possible, but a drop-off fee will apply and must be confirmed at the time of booking.

When booking a one-way van hire from Washington, the drop-off fee is shown during checkout under the section labelled as charges due at the destination. This fee is set by the hire partner and varies based on the route, distance, vehicle class, and season. Vans and larger vehicles often carry higher repositioning fees than standard cars.

A few things to keep in mind for a one-way Washington van hire:

• The drop-off fee cannot be prepaid and is paid at the counter at pick-up
• Cross-border one-way hires (for example, Washington to Canada) may be restricted or require prior authorisation from the hire partner
• Changing your drop-off location after booking may reprice the hire and recalculate the fee

If the drop-off fee shown at the counter differs from what appeared on your booking confirmation, keep all paperwork and contact support after the hire is complete.

For a van hire in Washington, there are two main types of cover to consider: damage protection for the van itself, and liability cover for third parties.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability if the hire van is damaged or stolen during your Washington hire. A deductible may still apply unless your confirmation explicitly states zero deductible. CDW and LDW do not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS, ALI, or SLI) covers bodily injury and property damage you may cause to others while driving the van in Washington. Not all U.S. states require hire companies to include minimum liability cover by default, so it is strongly recommended to add supplementary liability to your Washington hire booking.

Common exclusions to be aware of:

• Off-road use or driving on unpaved surfaces voids cover
• Only drivers named on the hire agreement are covered
• Tires, wheels, and the undercarriage are often excluded from standard CDW
• Incidents must be reported to the hire partner immediately

Review your booking confirmation to confirm which covers are included in your Washington hire rate before you arrive at the counter.

If you return your hire van in Washington after the agreed drop-off time, a grace period of approximately 30 minutes typically applies, though this is not guaranteed at every location. If you exceed the grace period, the hire partner may charge you for additional hours or an extra day, plus a potential late fee.

To avoid late return charges on your Washington hire:

• Plan your return time to account for traffic, refuelling stops, and the shuttle ride back to the terminal if returning to Sea-Tac Airport
• If you know you will be late, contact the hire partner directly using the number on your hire agreement as early as possible
• Returning the van significantly late without notice may result in a full additional day charge at the walk-up rate, which is typically higher than your prepaid rate

If you need more time with the van in Washington, you can request an extension during your hire. Contact the hire partner at the location where you picked up the van to check availability and pricing before your original return time passes.