Van Hire
Anchorage

Hola Car Rentals is the only premium partner of the top car hire brands operating in Anchorage, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Anchorage.

No. With Hola Car Rentals, all costs and charges for your booking in Anchorage are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Anchorage charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Van hires at Anchorage are collected at the consolidated Rental Car Centre located opposite the South Terminal at 5000 W International Airport Rd. The counter is not inside the terminal, so you will need to take a free shuttle bus.

• After collecting your luggage, follow signs from arrivals to the shuttle stop at the South or North Terminal
• Free shuttle buses run every 15 minutes throughout the day to the Rental Car Centre
• At the centre, complete your hire at the counter or kiosk for your chosen brand (Alamo, Avis, Budget, Hertz, National, and others all operate here)
• A second short shuttle or a roughly 150-yard walk takes you to the vehicle lot

Alamo specifically offers van hires at Anchorage International Airport. Counter hours vary by brand: Avis opens at 5:30 am and closes at 2:30 am; Budget runs 6:00 am to 1:45 am; Alamo and National operate 5:30 am to 2:30 am. Allow 30 to 60 minutes from landing to driving away, accounting for baggage claim, the shuttle ride, and counter processing.

Yes, there is one tolled facility near Anchorage that van hire drivers should be aware of: the Anton Anderson Memorial Tunnel, commonly called the Whittier Tunnel.

• It is Alaska's only toll road and the longest highway tunnel in North America at 2.5 miles, connecting Whittier to Highway 1 near Anchorage
• The toll is cash-only at a staffed booth; there is no electronic system such as E-ZPass or any cashless option
• The standard toll for a 2-axle vehicle is US$13; larger or heavier vehicles pay more based on axle count
• Hire company toll programmes such as e-Toll or PlatePass do not apply here because the tunnel uses cash payment only

No other toll roads exist in Alaska, and there are no congestion charges or emissions zones in Anchorage. If you plan to drive your van through the Whittier Tunnel, simply bring cash. There are no automated billing penalties for non-payment; you must pay at the booth before entering.

To collect your van in Anchorage, you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, used for the excess authorisation hold
• A passport or valid government photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence is not written in English and uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), an International Driving Permit is mandatory and must be carried alongside your original licence. For licences in English or a Latin alphabet, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital copies shown on a phone are not accepted at the Anchorage hire counter. Debit and prepaid cards are not accepted for the excess authorisation on your van hire.

Yes, all bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your van hire in Anchorage or anywhere else you drive in Alaska.

The only toll near Anchorage is the Whittier Tunnel at US$13 cash per standard vehicle. If you drive through it in your van, that payment qualifies for the cashback claim.

• Email [email protected] within 30 days of returning your van
• Include your Hola Car Rentals reservation confirmation, the signed hire agreement, and a receipt showing the toll payment
• Refunds are issued to the original payment method and typically process within 7 to 10 working days after approval

Example: if your Anchorage van hire total is US$600, the cashback cap is US$30. If you paid US$13 at the Whittier Tunnel, you would receive US$13 back. Late submissions received after 30 days are not accepted.

Yes, Anchorage imposes an 8% Municipal Hire Vehicle Tax on all vehicle hires, including van hires, that originate in the city. This is a local surcharge specific to Anchorage and is not found in most other U.S. hire markets.

Depending on your rate plan, this tax may be listed under the amount due at pick-up rather than included in your prepaid total. Review your booking confirmation carefully to see which taxes and fees are marked as included and which are listed as due at the counter.

If your confirmation shows a tax or fee as included and you are still charged for it at the Anchorage counter, the No Extra Charges© guarantee covers that situation. Keep your itemised hire agreement and contact support after your hire is complete.

Yes, Alaska has several driving rules that are unique and directly affect van hire drivers in Anchorage.

• Blocking traffic law: if five or more vehicles queue behind your van on a two-lane road, you are legally required to pull over and let them pass. This reflects Alaska's prevalence of narrow roads with limited passing opportunities
• Headlight flashing is effectively prohibited. Using high beams within 500 feet of oncoming traffic is illegal, which means the common practice of flashing to warn other drivers about speed enforcement is not permitted
• Speed limits in school zones are 20 mph and in residential areas 25 mph; both are actively enforced with increased fines
• Most hire companies prohibit driving on unpaved highways such as the Denali Highway; confirm your van hire agreement before heading off paved roads

These rules apply from the moment you leave the Anchorage hire counter, so review them before your trip begins.

When you pick up your van in Anchorage, the hire counter will place a temporary authorisation hold on your credit card. For standard vehicles in the United States, typical holds range from US$300 to US$400, though the amount for a van may be higher depending on the vehicle class, the specific brand, and the season.

• The hold is not a charge; it temporarily reduces your available credit until the hire company releases it after you return the van
• Your bank controls how quickly the hold disappears from your statement, which can take up to 15 working days after release
• Only a physical major credit card with the driver’s name printed on the card is accepted; debit cards and prepaid cards are not permitted for the deposit
• Bring a backup credit card in case your primary card is declined

Notify your bank of your travel to Anchorage before departure to prevent fraud blocks on the in-person authorisation at the hire counter.

Yes, most bookings include Travel Assistance provided by Terrawind Global Protection, which can help if something goes wrong during your van hire in Anchorage or on Alaska's remote roads.

• Medical cover for up to 5 passengers in the van
• Legal assistance in the event of an accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

If you experience a medical emergency or need legal help after an incident while driving your van in or around Anchorage, contact Terrawind 24 hours a day at +1 888 980 9992 (toll-free) or via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready.

Important: this benefit applies only to travellers who are not residents of the United States or Canada. US and Canadian residents do not qualify for Travel Assistance. For vehicle breakdown or mechanical issues with your van, contact the roadside assistance number listed on your hire agreement.

Yes, drivers aged 21 to 24 can hire in Anchorage, but vans are specifically restricted to renters aged 25 and older at most hire companies.

In the United States, vehicle classes such as minivans and full-size vans are among the categories that hire partners reserve for drivers 25 and above. If you are under 25 and need a van in Anchorage, contact the hire company directly to confirm availability, as exceptions are rare.

• Drivers aged 21 to 24 who qualify for other vehicle classes will pay a daily young-renter surcharge on top of the base rate
• A valid driver’s licence and a major credit card in the driver’s name are still required regardless of age
• Travellers from Latin America and the Caribbean hiring through Avis or Budget may qualify for a young-renter fee waiver on eligible vehicle categories, but vans are not among the eligible classes for that exception

If you are 25 or older, no age surcharge applies to your Anchorage van hire.

Van hires in Anchorage follow a Full-to-Full fuel policy. You receive the van with a full tank and must return it full to avoid additional charges.

• At pick-up, check the fuel gauge with the agent and confirm the starting level is recorded on your hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Anchorage hire lot
• Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the van in Anchorage below the recorded starting level, the hire company will charge you for the fuel shortfall at their own refuelling rate, which is typically higher than pump prices, plus a service fee. For after-hours returns at the Anchorage airport, leave the receipt in the key-drop envelope and keep a photo of the full gauge as proof.

Yes, you can add an additional driver to your van hire in Anchorage, either at no cost if your rate includes it or for a daily fee paid at the counter.

• Alamo and National: US$15 per day
• Avis, Budget, and Payless: US$13 per hire day, capped at US$65
• Hertz, Dollar, and Thrifty: US$13.50 per hire day, capped at US$189

The additional driver must be present at the Anchorage pick-up counter with a valid driver’s licence and, if required, an International Driving Permit. Both the main driver and the additional driver must sign the hire agreement before the van leaves the lot.

Only drivers listed on the agreement are covered by the hire protections such as CDW and liability cover. If someone drives the van in Anchorage without being named on the contract, cover may be void. For Avis, Budget, and Payless, additional drivers must generally be at least 25 years old.

Returning your van to Anchorage International Airport after hours is possible at most major hire brands, though the process differs from a staffed return.

• Drive the van back to the hire company's lot at the Rental Car Centre at 5000 W International Airport Rd
• Use the key-drop box located near the counter or inside the garage; Budget, National, and others have designated drop points
• Leave a copy of your fuel receipt in the key-drop envelope if you refuelled before returning the van
• Take photos of the van's condition, the odometer, and the fuel gauge before dropping the keys
• Take the free shuttle bus from the Rental Car Centre back to the South or North Terminal; shuttles run continuously

Be aware that for after-hours van returns in Anchorage, the hire company will inspect the vehicle the next working day. Any damage noted at that inspection may be attributed to your hire period, so photographic evidence of the van's condition at drop-off is important.

Yes, one-way van hires from Anchorage to another city are possible with several partner brands, but a drop-off fee typically applies and availability depends on the route, season, and vehicle class.

• The drop-off fee is route-specific and varies by hire company, distance, and the van class selected
• This fee is listed under the amount due at the counter on your booking confirmation, not in the prepaid total
• Cross-border one-way hires (for example, driving a van from Anchorage into Canada) may be restricted or require prior approval from the hire company; confirm before booking
• Most hire companies also prohibit driving on unpaved highways such as the Denali Highway, which limits some Anchorage van hire itineraries

During the booking process, select your different return location and the system will display whether a drop-off fee applies for your specific Anchorage van hire route. If the fee does not appear, no one-way charge applies to that route. Changes to the return location after booking may reprice the hire and recalculate the fee.