VERIFIED REVIEWS
Frequently Asked Questions
What does my Hola Car Rentals booking with National in Oklahoma City include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car hire brands operating in Oklahoma City, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Oklahoma City.
Will I face unexpected charges at the National counter in Oklahoma City when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your booking in Oklahoma City are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Oklahoma City charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where do I pick up my National car hire at Oklahoma City airport?
National car hire at Oklahoma City is handled at the Consolidated Rental Car Facility (RCF) at Will Rogers World Airport (OKC). The counter is not inside the terminal; you must take a shuttle to reach it.
- After collecting your bags, follow Ground Transportation signs to the Ground Transportation Plaza on the baggage claim level, outside Door 4 on the east end of the terminal.
- Board the rental car shuttle, which runs 24 hours a day, every 5 to 7 minutes from 5 AM to midnight, and every 15 minutes from midnight to 4:30 AM.
- The ride to the RCF takes approximately 3 to 4 minutes; average wait time is 6 to 8 minutes.
- Once at the RCF, proceed to the National counter to complete your reservation paperwork.
From baggage claim to driving away, plan for roughly 20 to 45 minutes depending on counter queue times. There is no walking route to the RCF; the shuttle is required for all renters picking up a National brand vehicle at Oklahoma City.
What documents do I need to pick up a National hire car in Oklahoma City?
To collect your National hire car in Oklahoma City, you must present the following physical documents at the counter:
- A valid, original driver’s licence in the main driver’s name. If your licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory alongside the original licence.
- A major credit card with the driver’s name printed on the card, in the main driver’s name, for the authorisation hold. Debit and prepaid cards are not accepted.
- A passport or valid government-issued photo ID.
- Your booking confirmation or printed voucher.
- Round-trip flight tickets or cruise documents if you are visiting from abroad.
All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the National counter in Oklahoma City. If you are adding an additional driver, that person must also be present with their own valid licence and ID.
How much is the excess for a National hire in Oklahoma City?
When picking up a National hire car in Oklahoma City, the counter will place a temporary authorisation hold on your credit card at the time of pick-up. This is not a charge; it reduces your available credit until the hire is closed and your bank releases the hold.
For standard vehicles in the United States, typical holds range from approximately US$300 to US$400. The exact amount at the Oklahoma City location may vary based on the vehicle class, hire duration, and National's current policies. Premium or speciality vehicles may carry a higher hold.
- Only a major credit card with the driver’s name printed on the card is accepted for the deposit. Debit and prepaid cards are not accepted.
- Ensure your card has sufficient available credit to cover the hold plus any expected charges.
- Notify your bank of your travel plans to prevent the authorisation from being flagged as suspicious.
- After you return the vehicle, the hold is released; your bank controls how quickly it appears back on your statement, which can take up to 15 business days.
Hola Car Rentals cannot confirm the exact hold amount in advance, as final deposit rules are set by the National counter in Oklahoma City.
Does Oklahoma City have toll roads, and how do they work with a National hire car?
Yes, Oklahoma City is surrounded by several toll roads, and understanding how they work before driving your National hire car is important to avoid unexpected charges.
Oklahoma's turnpike system is managed by the Oklahoma Turnpike Authority and includes major routes such as:
- Turner Turnpike (I-44, connecting Oklahoma City to Tulsa, approximately 88 miles)
- H.E. Bailey Turnpike (I-44, connecting Oklahoma City south toward Lawton and Wichita Falls, approximately 86 miles)
- Will Rogers Turnpike (I-44, Tulsa to the Missouri state line)
Oklahoma uses PIKEPASS as its electronic toll system. PIKEPASS is interoperable with K-Tag and NTTA, but E-ZPass is not accepted on Oklahoma turnpikes. Cash payment is still accepted at some booths, but PIKEPASS users receive discounted rates.
For your National hire car in Oklahoma City, the vehicle may be enrolled in a toll programme such as TollPass. If you drive through a cashless toll lane without enrolling, the hire company will bill the toll to your credit card along with a daily administrative fee, typically around US$4.95 to US$5.35 per usage day, capped at approximately US$34.65 per hire, plus the actual toll amounts.
You can also purchase or transfer a personal PIKEPASS to use in your hire and avoid programme fees entirely. Discuss this option with the National counter in Oklahoma City at pick-up.
Can I get cashback on tolls paid during my National hire in Oklahoma City?
Yes, every booking made through Hola Car Rentals includes Tolls Cashback, which applies to tolls paid on Oklahoma City area turnpikes and any other toll roads you use during your National hire.
Oklahoma's turnpike network, including the Turner Turnpike and H.E. Bailey Turnpike near Oklahoma City, can generate toll charges that add up over a hire period. The Tolls Cashback benefit reimburses you for those costs, up to 5% of your total Hola Car Rentals booking value.
To claim your cashback after returning your National hire car in Oklahoma City:
- Email [email protected] within 30 days of returning the vehicle.
- Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number].
- Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid during your hire period.
Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 business days after approval. Submissions received after 30 days are not accepted. This benefit does not mean tolls are included in your booking; you still pay tolls normally and claim reimbursement afterwards.
How do I return a National hire car after hours at Oklahoma City airport?
Yes, after-hours returns are available at the National hire car facility at Oklahoma City's Will Rogers World Airport. The Consolidated Rental Car Facility (RCF) where National operates accepts after-hours key drops.
To complete an after-hours return at Oklahoma City:
- Drive to the RCF and park in the designated National return lot, following the signs within the facility.
- Note the odometer reading and fuel level before leaving the vehicle.
- Lock the car and place your keys and hire contract in the key drop box located at the counter or customer service booth.
- Shuttles from the RCF back to the terminal run 24 hours a day, with the last scheduled shuttle departing around 12:55 AM.
Keep in mind that when you drop off after hours at the Oklahoma City National counter, you remain responsible for the vehicle until the next business day when an agent formally checks it in. Take photos of the car's condition, odometer, and fuel gauge before leaving. Your final receipt will be issued by mail or via the kiosk, depending on the National location's setup. If you have questions about the specific key drop procedure, confirm the details with the National counter in Oklahoma City at pick-up.
What is the fuel policy for National hire cars in Oklahoma City?
National hire cars in Oklahoma City follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.
- At pick-up, check the fuel gauge with the agent and confirm the starting level is recorded on your hire agreement.
- Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Oklahoma City hire facility.
- Refuel within approximately 10 miles of the return location at Will Rogers World Airport so the gauge does not drop before you arrive.
- Keep your final fuel receipt showing the date, time, and station address as proof of a full tank.
- For after-hours returns at the Oklahoma City National facility, leave the receipt in the key drop envelope and keep a photo of the full gauge on your phone.
If you return the National hire car in Oklahoma City with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the pump price, plus a refuelling service fee. Returning the car full is always the most cost-effective option.
Can I add an additional driver to my National hire in Oklahoma City?
Yes, you can add an additional driver to your National hire car in Oklahoma City, either as part of your rate or by paying a fee at the counter.
For National hires in Oklahoma City, the additional driver fee is US$15 per day plus applicable taxes when not included in your rate. Some Hola Car Rentals rate plans include one additional driver at no extra cost; check your booking confirmation for the line that reads "Additional driver free of charge" to confirm whether it applies to your reservation.
Requirements for adding an additional driver at the Oklahoma City National counter:
- The additional driver must be present at pick-up with a valid driver’s licence.
- If their licence uses a non-Latin alphabet, such as Arabic, Chinese, or Cyrillic, an International Driving Permit (IDP) is also required.
- Both the main driver and the additional driver must sign the hire agreement.
- The additional driver must meet the minimum age requirements. In Oklahoma City, the standard minimum age for National hires is 25, with a young-driver surcharge applying to drivers aged 21 to 24.
Only drivers listed on the hire agreement are covered by the vehicle's protections. Anyone not named on the contract who drives the National hire car in Oklahoma City may void coverage.
What travel assistance is included with my National hire booking in Oklahoma City?
Most Hola Car Rentals bookings, including National hires in Oklahoma City, include travel assistance coverage provided by Terrawind Global Protection at no extra cost. This benefit is particularly useful if you experience a medical emergency or other travel disruption while driving Oklahoma's turnpike network or travelling between cities.
Core benefits typically included:
- Travel insurance with medical coverage for up to 5 passengers.
- Legal assistance in the event of a road accident.
- Compensation for luggage lost by the airline.
- Flight cancellation insurance.
To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.
Important: this travel assistance benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this coverage. Coverage details and limits vary by booking; always review your confirmation for the exact terms that apply to your National hire in Oklahoma City.
What is the minimum age to hire a National in Oklahoma City?
The minimum age to hire a National in Oklahoma City without a young-driver surcharge is 25. Drivers aged 21 to 24 can hire but will be charged an additional daily underage fee at the counter.
- For National hires in Oklahoma City, the young-driver surcharge is US$15 per day plus taxes, applied on top of the base hire rate.
- Drivers under 25 are also restricted from hiring certain vehicle classes, including full-size SUVs, minivans, luxury, premium, and convertible categories. Economy, compact, and intermediate vehicles are generally available.
- Drivers under 21 are not eligible to hire a National in Oklahoma City.
Oklahoma is not one of the states, such as New York or Michigan, where law requires hire companies to serve drivers aged 18 and older. Standard National brand policy applies, making 21 the practical floor and 25 the threshold for surcharge-free hires.
Regardless of age, all drivers must present a valid driver’s licence and a major credit card in their name for the security deposit at the Oklahoma City National counter.
Can I pick up a National car in Oklahoma City and return it to a different city?
Yes, one-way hires are possible with National in Oklahoma City, but a drop-off fee may apply depending on your return location.
Common one-way patterns from Oklahoma City:
- Oklahoma City to Tulsa: a drop-off fee is likely given the distance between cities, though the exact amount depends on the vehicle class, dates, and National's current pricing.
- Oklahoma City airport to a downtown Oklahoma City location: often no drop-off fee applies for same-city returns.
- Oklahoma City to out-of-state destinations: a drop-off fee typically applies and may be significant for long-distance routes.
The drop-off fee for your National hire from Oklahoma City will be shown during the booking process under the "To pay at destination" section. It cannot be prepaid and is paid directly at the counter. If no fee appears during checkout, no one-way charge applies to your specific route.
Cross-border one-way hires, such as returning a National in Oklahoma City to a location in Canada or Mexico, are generally restricted or require prior partner approval. Always confirm cross-border permissions on your hire agreement before driving across state or National borders.
Does my National hire in Oklahoma City include collision damage cover?
Whether your National hire car in Oklahoma City includes Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) depends on the rate plan you selected when booking through Hola Car Rentals.
Check your booking confirmation for the line that references "Car Hire Insurance" or CDW/LDW. If it is listed as included, the cover applies to your National hire in Oklahoma City for the duration of the agreement.
What CDW/LDW typically covers for your Oklahoma City hire:
- Damage to the National hire vehicle from a collision or covered incident.
- Theft or vandalism of the vehicle.
- Repairs up to the vehicle's value, minus any applicable excess shown on your confirmation.
What it does not cover:
- Damage or injury caused to third parties. You need separate liability cover (LIS/ALI/SLI) for that.
- Damage from prohibited use, such as off-road driving, driving under the influence, or use by an unlisted driver.
- Tires, undercarriage, roof, or keys, unless explicitly included.
If an incident occurs during your Oklahoma City hire, report it to National immediately using the number on your hire agreement and gather photos, location details, and any police report number.
Can I use E-ZPass on Oklahoma City toll roads with my National hire car?
No, E-ZPass is not accepted on Oklahoma's turnpike system. If you plan to drive toll roads near Oklahoma City in your National hire car, you need to use a compatible payment method.
Oklahoma uses PIKEPASS as its primary electronic toll system. PIKEPASS is interoperable with K-Tag and NTTA transponders, but E-ZPass does not work on Oklahoma turnpikes, including the Turner Turnpike and H.E. Bailey Turnpike that connect Oklahoma City to other major destinations.
Your options for paying tolls in your National hire car in Oklahoma City:
- Enroll in the National TollPass programme at the counter. This charges a daily fee of approximately US$4.95 to US$5.35 per usage day, capped at around US$34.65 per hire, plus the actual toll amounts.
- Purchase or transfer a personal PIKEPASS before or during your trip to receive discounted toll rates and avoid programme fees. Inform the National counter in Oklahoma City at pick-up if you plan to use your own transponder, and ask them to deactivate the vehicle's default toll device to avoid duplicate charges.
- Pay cash at booths where available, though not all Oklahoma turnpike lanes accept cash.
If you drive through a cashless toll without any programme active, the charge will be billed to your credit card via licence plate billing, along with additional administrative fees.
- Choosing a selection results in a full page refresh.
- Opens in a new window.
Suggested Currencies
- $ USD - United States Dollar
- € EUR - Euro
Country
-
United Kingdom - English
Other Countries
-
Albania
-
Algeria
-
Andorra
-
Angola
-
Antigua & Barbuda
-
Argentina
-
Australia
-
Austria
-
Bahamas
-
Bahrain
-
Bangladesh
-
Barbados
-
Belgium
-
Belize
-
Benin
-
Bermuda
-
Bolivia
-
Bosnia & Herzegovina
-
Botswana
-
Brazil
-
British Virgin Islands
-
Bulgaria
-
Burkina Faso
-
Burundi
-
Cameroon
-
Canada
-
Cape Verde
-
Cayman Islands
-
Central African Republic
-
Chad
-
Chile
-
Colombia
-
Comoros
-
Congo - Brazzaville
-
Congo - Kinshasa
-
Costa Rica
-
Côte d’Ivoire
-
Croatia
-
Curaçao
-
Cyprus
-
Czechia
-
Denmark
-
Djibouti
-
Dominica
-
Dominican Republic
-
Ecuador
-
Egypt
-
El Salvador
-
Equatorial Guinea
-
Eritrea
-
Estonia
-
Eswatini
-
Ethiopia
-
Finland
-
France
-
Gabon
-
Gambia
-
Germany
-
Ghana
-
Greece
-
Grenada
-
Guatemala
-
Guinea
-
Guinea-Bissau
-
Guyana
-
Haiti
-
Honduras
-
Hong Kong SAR
-
Hungary
-
Iceland
-
India
-
Iraq
-
Ireland
-
Israel
-
Italy
-
Jamaica
-
Japan
-
Jordan
-
Kenya
-
Kuwait
-
Latvia
-
Lebanon
-
Lesotho
-
Liberia
-
Libya
-
Liechtenstein
-
Lithuania
-
Luxembourg
-
Madagascar
-
Malawi
-
Mali
-
Malta
-
Mauritania
-
Mauritius
-
Mexico
-
Moldova
-
Monaco
-
Montenegro
-
Morocco
-
Mozambique
-
Namibia
-
Netherlands
-
New Zealand
-
Nicaragua
-
Niger
-
Nigeria
-
Norway
-
Oman
-
Palestinian Territories
-
Panama
-
Paraguay
-
Peru
-
Philippines
-
Poland
-
Portugal
-
Qatar
-
Romania
-
Russia
-
Rwanda
-
San Marino
-
São Tomé & Príncipe
-
Saudi Arabia
-
Senegal
-
Serbia
-
Seychelles
-
Sierra Leone
-
Singapore
-
Sint Maarten
-
Slovakia
-
Slovenia
-
Somalia
-
South Africa
-
South Korea
-
South Sudan
-
Spain
-
St. Lucia
-
St. Vincent & Grenadines
-
Sudan
-
Sweden
-
Switzerland
-
Taiwan
-
Tanzania
-
Togo
-
Trinidad & Tobago
-
Tunisia
-
Türkiye
-
Turks & Caicos Islands
-
Uganda
-
Ukraine
-
United Arab Emirates
-
United Kingdom
-
United States
-
Uruguay
-
Vatican City
-
Venezuela
-
Yemen
-
Zambia
-
Zimbabwe