VERIFIED REVIEWS
Frequently Asked Questions
What does my Hola Car Rentals booking with Enterprise in Saskatoon include that other companies don't offer?
Hola Car Rentals is a premium partner of the leading car hire companies in Saskatoon, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:
- Full vehicle coverage with no excess (applies only to certain rates and itineraries)
- Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
- Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Saskatoon.
Will I face unexpected charges at the Enterprise counter in Saskatoon when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your booking in Saskatoon are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Saskatoon charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Enterprise counter at Saskatoon Airport (YXE)?
The Enterprise counter at Saskatoon Airport (YXE) is located on-site at 2625 Airport Dr., Saskatoon, SK. After collecting your baggage, follow the signs to the Hire Car Facility across from baggage claim and proceed to the Enterprise counter on the first floor to obtain your hire agreement and vehicle keys.
No shuttle is required for this location. The counter is directly accessible within the terminal area, making the process straightforward after arrival.
Note that Enterprise also operates a second location at 2130 Airport Dr., Saskatoon, which is approximately 1.4 miles from the terminal. If your booking confirmation shows that address, you will need to arrange transport to reach it, as it is not on-site at the terminal.
Always verify the exact address on your booking confirmation before heading to the counter, as the two Saskatoon Airport Dr. addresses serve different purposes.
What are the operating hours for Enterprise locations in Saskatoon?
Enterprise locations in Saskatoon generally operate Monday through Friday, 07:30 AM to 05:00 PM. Most locations, including the Airport Dr. branch, are closed on Saturdays and Sundays.
Key points to keep in mind:
- The Enterprise location at 1206 Central Ave, Saskatoon, offers after-hours vehicle returns via a key drop box, even when the counter is closed.
- After-hours pickup is not available at Saskatoon Enterprise branches. If you arrive outside business hours, you will not be able to collect a vehicle until the counter reopens.
- If your flight arrives on a weekend or late on a weekday, plan your itinerary accordingly or contact Enterprise in Saskatoon in advance to confirm options.
Enterprise will generally hold your reservation for up to 24 hours from the original pickup time if you are delayed. If your delay exceeds 24 hours, contact your booking provider promptly, as the reservation may be forfeited without a refund.
Are there toll roads to worry about when renting from Enterprise in Saskatoon?
No, there are no toll roads in Saskatoon or anywhere in the province of Saskatchewan. Enterprise vehicles rented in Saskatoon will not encounter toll booths, cashless toll lanes, congestion charges, or emissions zone fees during normal driving within the province.
This means you do not need to enrol in any toll programme, purchase a transponder package, or worry about post-hire toll invoices for driving around Saskatoon or on Saskatchewan highways such as Highways 11, 16, or 41.
If you plan to drive your Enterprise hire beyond Saskatchewan into provinces such as Alberta or Manitoba, toll roads remain uncommon in those regions as well, though you should confirm conditions for any specific routes before travelling.
Because no tolls apply locally, the Hola Car Rentals Tolls Cashback benefit (up to 5% of your booking total) would only be relevant if your trip takes you into a region with tolled roads. The cashback claim must be submitted within 30 days of returning the vehicle.
What documents do I need to pick up my Enterprise hire car in Saskatoon?
When collecting your Enterprise hire in Saskatoon, you must present the following physical documents at the counter:
- A valid, original driver’s licence in the main driver’s name. If your licence is not in English and uses a non-Latin alphabet (such as Arabic, Chinese, Japanese, or Cyrillic), an International Driving Permit (IDP) is mandatory. For licences in other non-English scripts, an IDP is strongly recommended.
- A major credit card physically in the main driver’s name, with the driver’s name printed on the card, for the security deposit hold.
- A valid passport or government-issued photo ID.
- Your booking confirmation or printed voucher.
- Round-trip flight or travel tickets if you are visiting from abroad.
Digital documents are not accepted at the Enterprise counter in Saskatoon. All documents must be physical originals.
The IDP is a translation only and must be carried alongside your original licence. It is not a standalone document and will not be accepted without the original licence.
How much is the security deposit for an Enterprise hire in Saskatoon?
When picking up your Enterprise hire in Saskatoon, a temporary authorisation (hold) will be placed on your credit card at the counter. This is not a charge but reduces your available credit until it is released after the hire ends.
For Canada, typical security deposit holds range from approximately CA$ 300 to CA$ 500 for standard vehicles, though some Saskatoon Enterprise locations may require a hold of up to CA$ 750 as a minimum authorisation. The exact amount depends on the vehicle class, hire duration, and the specific Enterprise location.
Important requirements for the deposit:
- The card must be a major credit card (not debit or prepaid) physically in the main driver’s name, with the name printed on the card.
- You must have sufficient available credit to cover the hold plus any expected charges.
- Virtual or single-use card numbers are not accepted.
After returning the vehicle, the hold is released by Enterprise, but your bank controls when it appears back on your account, which can take up to 15 working days.
Can I add an additional driver to my Enterprise hire in Saskatoon?
Yes, you can add an additional driver to your Enterprise hire in Saskatoon, either as part of your rate or for a fee paid at the counter.
For Enterprise in Saskatoon, the additional driver fee is CA$ 15 per day plus applicable taxes when not included in your rate. Check your booking confirmation for the line "Additional driver free of charge" to see if it is already covered.
Requirements for adding a driver at the Saskatoon Enterprise counter:
- The additional driver must be present at pickup with a valid driver’s licence.
- They must meet the minimum age requirements for hiring in Saskatoon.
- If their licence uses a non-Latin alphabet, an IDP is required.
- Both the main driver and the additional driver must sign the hire agreement.
Only drivers listed on the hire agreement are covered by protections such as CDW/LDW. If someone not named on the contract drives the vehicle, cover may be void. If you need to add a driver after pickup, visit an Enterprise branch in Saskatoon to update the agreement.
What winter driving conditions should I expect with an Enterprise hire in Saskatoon?
Saskatoon experiences significant winter conditions that directly affect driving your Enterprise hire. The city sits on the Canadian prairies and is subject to intense snowfall events that can last multiple days.
Key driving considerations for Saskatoon in winter:
- During declared snow events, the city prioritises grading arterials, transit routes, and school routes for up to 72 hours. Secondary and residential streets may remain icy for longer.
- Bridges over the South Saskatchewan River, which you will cross frequently in Saskatoon, can accumulate ice from airborne particles even during mild cold spells, creating unexpected slick spots despite salting efforts.
- Snow maintenance vehicles display blue and amber lights and require a following distance of at least 15 metres (approximately 2.5 car lengths).
- The default speed limit on most Saskatoon streets is 50 km/h, with Circle Drive curves currently rated at 90 km/h pending upgrades.
When collecting your Enterprise vehicle in Saskatoon during winter months, inspect the tyres and confirm the vehicle is equipped appropriately for local conditions before leaving the lot.
Does my Enterprise booking in Saskatoon include travel assistance if something goes wrong?
Most Hola Car Rentals bookings include travel assistance coverage through Terrawind Global Protection, and this applies to Enterprise hires in Saskatoon as well. However, this benefit is available only to non-North American customers. Canadian and US residents do not qualify for this coverage.
For eligible customers, the travel assistance included with your Saskatoon Enterprise booking typically covers:
- Travel insurance with medical coverage for up to 5 passengers.
- Legal assistance in the event of an accident, which is particularly relevant on Saskatoon’s busier arterials and highway interchanges under construction.
- Compensation for baggage lost by the airline.
- Flight cancellation insurance.
To utilise the assistance, contact Terrawind 24 hours a day, 7 days a week at +1 888 980 9992 (toll-free) or via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.
This cover does not include damage to the Enterprise hire vehicle itself (that is CDW/LDW) or third-party liability (that is LIS/ALI/SLI). Always review your booking confirmation for the exact terms that apply to your reservation.
Can I pick up an Enterprise car in Saskatoon and return it in a different city?
Yes, one-way hires are available through Enterprise in Saskatoon, allowing you to pick up in Saskatoon and return the vehicle at a different location within Saskatchewan or beyond.
Important details about one-way hires from Saskatoon:
- A drop-off fee may apply depending on the route, distance, and vehicle class. This fee is set by Enterprise and is route-specific.
- The drop-off fee, if applicable, will be shown under the "To pay at destination" section during the booking process and on your confirmation. It cannot be prepaid.
- Same-city pickups and returns (for example, Saskatoon Airport to a Saskatoon downtown Enterprise location) often carry no drop-off fee, but always verify during booking.
- Cross-border one-way hires (for example, Saskatoon to a US city) may be restricted or carry higher fees. Confirm with Enterprise before booking.
If you change your return location after booking, the hire will be repriced and the drop-off fee may change. Always review your confirmation carefully and contact support if the fee charged at the Saskatoon Enterprise counter differs from what was disclosed.
What is the fuel policy for Enterprise hires in Saskatoon?
Enterprise hires in Saskatoon follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.
Steps to follow for a smooth fuel return in Saskatoon:
- At pickup, check the fuel gauge with the Enterprise agent and confirm the starting level is recorded on the hire agreement.
- Take a photo of the dashboard showing the odometer and fuel gauge at the start of the hire.
- Refuel within approximately 15 km of the Enterprise return location in Saskatoon before dropping off the vehicle.
- Keep your fuel receipt showing the date, time, and station address as proof.
- For after-hours returns at locations such as the Central Ave Enterprise branch in Saskatoon, leave the receipt in the key envelope and keep a photo of the full gauge.
If you return the vehicle below the recorded starting level, Enterprise may charge you for the fuel shortfall at their refuelling rate, which is typically higher than retail pump prices, plus a service fee. Returning the tank full is always the most cost-effective option.
Is a credit card required to hire from Enterprise in Saskatoon?
Yes, a major credit card is required to hire from Enterprise in Saskatoon. The card must be physically in the main driver’s name, with the driver’s name printed on the card, and presented at the counter at pickup.
Key credit card requirements for your Saskatoon Enterprise hire:
- The card must be a major credit card with a line of credit, not a debit card, prepaid card, or virtual card number.
- It must have sufficient available credit to cover the security deposit hold (typically CA$ 300 to CA$ 750 in Canada) plus any expected charges.
- Digital wallets such as Apple Pay or Google Pay are not accepted for the deposit hold.
- Third-party cards are not accepted. The card must belong to the main driver.
Even if you have prepaid your Enterprise booking in full, you are still required to present a physical credit card at the Saskatoon counter for the security hold. If your primary card is declined, you may use another credit card in your own name. Bring a backup card to avoid any issues at pickup.
How does the after-hours return work at Enterprise in Saskatoon?
After-hours vehicle returns are available at certain Enterprise locations in Saskatoon, most notably the Central Ave branch at 1206 Central Ave. After-hours pickup is not available at any Saskatoon Enterprise location.
Steps for an after-hours return at a Saskatoon Enterprise branch:
- Park the vehicle in the designated lot at the Enterprise location.
- Lock all doors and windows.
- Place the keys in the after-hours drop box at the branch.
- If following a Full-to-Full fuel policy, refuel before returning and leave your fuel receipt in the key envelope.
- Take photos of the vehicle's condition and the fuel gauge before dropping the keys.
Important: you remain responsible for the vehicle until the Enterprise branch in Saskatoon opens and processes the return the next business day. Any damage discovered at check-in will be assessed against your hire agreement. Keep all photos and receipts as documentation until you receive your final hire receipt confirming the contract is closed.
Does Enterprise in Saskatoon include insurance coverage in the hire?
Enterprise hires in Saskatoon include statutory third-party liability coverage by default, as required by Saskatchewan provincial law. This means every Enterprise vehicle hired in Saskatoon carries a minimum level of liability protection for damage or injury you may cause to others while driving.
You can also purchase higher supplementary liability limits (LIS/ALI/SLI) if you want cover beyond the provincial minimum. This is separate from damage protection for the hire vehicle itself.
Coverage options to review for your Saskatoon Enterprise hire:
- CDW/LDW (Collision/Loss Damage Waiver): reduces your financial liability for damage to the Enterprise vehicle. A deductible may apply unless your confirmation states zero deductible.
- LIS/ALI/SLI (Supplementary Liability): covers bodily injury and property damage to third parties beyond the statutory minimum included by law in Saskatchewan.
- CDW/LDW does not cover third-party liability, your personal injuries, or your belongings.
Check your Hola Car Rentals booking confirmation to see exactly which coverages are included in your rate and whether any deductible applies. Review the hire agreement carefully at the Enterprise counter in Saskatoon before signing.
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