Dollar Car Hire
District of Columbia

Hola Car Rentals is the only premium partner of the top car hire brands operating in District of Columbia, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in District of Columbia.

No. With Hola Car Rentals, all costs and charges for your booking in District of Columbia are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in District of Columbia charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Dollar operates two confirmed locations in the District of Columbia: one at Reagan National Airport (DCA) at 1 Aviation Circle, Washington, DC 20001, and one at Dollar Union Station at 99 H St NE, Washington, DC 20002.

If you are flying into the District of Columbia, the Reagan National Airport counter is your most convenient option. If you prefer a centre-based pick-up, the Union Station location is accessible by Metro and Amtrak. Note that Dulles International Airport (IAD) is located in Virginia, not in the District of Columbia, so it is a separate market.

To confirm which Dollar location matches your reservation, check your booking confirmation for the exact address and counter details before you travel.

To collect your Dollar hire car in the District of Columbia, you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, used for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or a Latin alphabet, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Dollar counter in the District of Columbia.

No, there are no toll roads within the District of Columbia itself. However, many common routes from the District of Columbia into neighbouring Virginia and Maryland do involve tolls, and these are almost entirely cashless with no cash booths.

Common toll routes you may encounter when driving out of the District of Columbia include:

• Wilson Bridge (I-95/I-495) crossing between DC, Maryland, and Virginia: approximately US$6 to US$8 per crossing at video toll rates
• 495 Express Lanes on the Virginia side of the Beltway: dynamic pricing of approximately US$4 to US$20 per segment during peak hours
• Dulles Toll Road leading to Dulles Airport in Virginia: approximately US$5.75 to US$6.25 one way

Your Dollar hire vehicle in the District of Columbia comes equipped for electronic tolling. At pick-up you can choose an unlimited toll package (typically US$11 to US$25 per day) or a pay-per-use option where Dollar bills actual tolls plus a daily processing fee of approximately US$4.95 to US$5.35 per usage day. If you drive a toll road without enrolling, Dollar will automatically enrol you in pay-per-use billing.

Yes, all bookings made through Hola Car Rentals for a Dollar hire in the District of Columbia include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your hire.

Since the District of Columbia itself has no toll roads, this benefit applies when you drive on toll routes in neighbouring Virginia or Maryland, such as the 495 Express Lanes, the Wilson Bridge, or the Dulles Toll Road.

To claim your cashback after returning your Dollar hire:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a toll receipt or statement showing charges paid

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

When you pick up your Dollar hire car in the District of Columbia, the counter will place a temporary authorisation hold on your credit card. For standard vehicles hired in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by vehicle class, location, and season.

Important things to know about the deposit:

• The hold is not a charge; it temporarily reduces your available credit until released after return
• You must present a physical major credit card with the driver’s name printed on the card; debit cards and prepaid cards are not accepted at the Dollar counter in the District of Columbia
• Premium or specialised vehicles may carry a higher hold amount
• After you return the car, your bank controls how quickly the hold is released, which can take up to 15 business days

Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel dates to prevent fraud blocks on the authorisation.

Renting a Dollar car at Reagan National Airport (DCA) in the District of Columbia means your final bill will include several location-specific fees on top of your prepaid rate. These are standard charges at airport locations and are not unique to Dollar.

Typical fees you should expect at the Dollar counter in the District of Columbia include:

• Airport Concession Fee Recovery (ACFR): charged at airport locations to recover the concession fee paid to the airport authority
• Customer Facility Charge (CFC): a per-day or per-rental fee that funds the rental car facility at the airport
• Energy Surcharge: an operational fee to offset utility costs
• District of Columbia sales tax and applicable local surcharges

Your booking confirmation will show which fees are included in your prepaid rate and which are listed as due at pick-up. Review the confirmation carefully before arriving at the Dollar counter. If a fee appears at the counter that was not disclosed on your confirmation, Hola Car Rentals No Extra Charges© Coverage may apply after verification.

The minimum age to hire a Dollar in the District of Columbia without a young-driver surcharge is 25. Drivers aged 21 to 24 can hire but will be charged an additional daily underage fee at the Dollar counter.

For Dollar, Hertz, and Thrifty, the young-driver surcharge is US$13.50 per rental day plus taxes, with a maximum charge of US$189 plus taxes for the hire period.

Additional restrictions for under-25 drivers in the District of Columbia include:

• Most vehicle classes are restricted; economy, compact, and intermediate categories are typically the only options available
• Premium, luxury, full-size SUV, minivan, and convertible classes generally require the driver to be 25 or older

Drivers under 21 are not eligible to hire from Dollar in the District of Columbia. All standard requirements still apply regardless of age, including a valid driver’s licence and a major credit card in the main driver’s name for the deposit.

Dollar hires in the District of Columbia follow a Full-to-Full fuel policy by default. You receive the car with a full tank and must return it full to avoid additional charges.

To avoid fuel fees on your Dollar hire:

• Check the fuel gauge with the agent at pick-up and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot
• Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the Dollar vehicle in the District of Columbia below the recorded starting level, you may be charged for the fuel shortfall at the partner’s refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee.

For after-hours returns at Reagan National Airport, leave your fuel receipt in the key drop envelope and keep a photo of the full gauge as documentation.

Yes, most bookings made through Hola Car Rentals for a Dollar hire in the District of Columbia include travel assistance coverage provided by Terrawind Global Protection, at no extra cost.

This benefit is particularly useful if something unexpected happens while driving in or around the District of Columbia, such as a medical emergency on the highway or a flight cancellation affecting your return. Coverage typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

To reach the assistance line 24 hours a day, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this cover. Always review your booking confirmation for the exact terms and limits that apply to your reservation.

Yes, you can add an additional driver to your Dollar hire in the District of Columbia, either as an included benefit or for a fee depending on your rate.

If your booking confirmation shows additional driver as included, the first extra driver is free. If it is not included, Dollar charges US$13.50 per rental day plus taxes, with a maximum of US$189 plus taxes for the hire period.

Requirements for adding a driver at the Dollar counter in the District of Columbia:

• The additional driver must be physically present at pick-up to show a valid driver’s licence and sign the hire agreement
• They must meet the same minimum age requirements as the main driver
• If their licence uses a non-Latin alphabet, they will also need an International Driving Permit
• For Dollar, additional drivers should generally be at least 25 years old; a young-driver surcharge may apply for drivers aged 21 to 24

Only drivers listed on the hire agreement are covered by protections such as CDW/LDW. Anyone who drives the Dollar vehicle in the District of Columbia without being named on the contract may void cover.

If you need to return your Dollar hire in the District of Columbia outside of counter operating hours, you should plan ahead since procedures vary by location.

At Reagan National Airport (DCA), the Dollar counter does not open until 7:00 AM on Sundays, which means early morning returns before that time require an after-hours key drop. For the Union Station location at 99 H St NE, confirm after-hours return options directly with the counter when you pick up the vehicle.

General steps for an after-hours return of your Dollar hire in the District of Columbia:

• Park the vehicle in the designated Dollar return area as instructed at pick-up
• Place the keys in the after-hours key drop box at the location
• Leave your fuel receipt in the return envelope and keep a photo of the full gauge
• Take photos of the vehicle exterior before walking away as documentation of its condition

Be aware that liability for the vehicle may remain with you until the counter agent formally checks it in during business hours. Review your hire agreement for the exact terms that apply to your Dollar booking in the District of Columbia.

Yes, a major credit card is required to hire from Dollar in the District of Columbia. The card must be in the main driver’s name with the driver’s name physically printed on the card, and it must have sufficient available credit to cover the security deposit hold.

Key rules for the credit card at the Dollar counter in the District of Columbia:

• The card must be a major credit card (Visa, Mastercard, American Express, or similar); debit cards and prepaid cards are not accepted for the deposit hold
• Digital wallets, virtual card numbers, and single-use cards are not accepted; you must present the physical card
• The name on the card must match the name on the hire agreement
• Even if you prepaid your booking online, you still need to present a physical credit card at the Dollar counter

The hold placed on your card in the District of Columbia is typically US$300 to US$400 for standard vehicles, though it can be higher for premium classes. Bring a backup credit card in your name in case your primary card is declined, and notify your bank before travel to prevent fraud blocks.

Third-party liability cover is not automatically included in every Dollar hire rate in the District of Columbia. Whether minimum liability is included depends on the specific rate plan and applicable District of Columbia regulations.

It is strongly recommended to add Liability Insurance Supplementary (LIS) to your Dollar booking in the District of Columbia, which provides up to US$300,000 in third-party liability protection. This covers bodily injury and property damage you may cause to others while driving the hire vehicle, and is separate from CDW/LDW, which only covers damage to the Dollar vehicle itself.

Key points about liability cover for Dollar hires in the District of Columbia:

• CDW/LDW covers damage to the hire vehicle but does not cover injuries or damage to third parties
• LIS/ALI/SLI covers third-party bodily injury and property damage
• Only drivers named on the hire agreement are covered
• Prohibited use such as driving under the influence or off-road use voids cover

Check your booking confirmation to see whether liability cover is included in your selected rate or listed as an optional add-on due at the Dollar counter in the District of Columbia.