Alamo Car Hire
Atlanta

At Hola Car Rentals for our ATL location, the primary renter must meet the minimum age requirement, present a valid physical driver’s licence, and provide a major credit card in their own name for the security deposit. International renters also need a passport and, where applicable, an international driving permit. All documents must belong to the main driver and be presented at pickup.

At Hola Car Rentals ATL, the minimum age to rent is typically 21. Drivers between 21 and 24 may be allowed to rent but an additional young-driver surcharge usually applies. Drivers 25 and older do not pay this surcharge. All renters must meet licence and payment requirements.

Yes. If you are between 21 and 24 years old, Hola Car Rentals ATL generally applies a daily young-driver surcharge. The fee amount depends on vehicle type and reservation details and will be shown or explained during booking and at the counter.

For rentals at ATL, Hola Car Rentals requires: (1) a valid physical driver’s licence, (2) a major credit card in the main driver’s name for the deposit, and (3) for international renters, a passport and, when required by their country of issue, an international driving permit. All documents must match the same person who is listed as the primary renter.

International travellers renting from Hola Car Rentals at ATL must present their passport and home-country driver’s licence. In some cases, an International Driving Permit (IDP) is also required or recommended. Because requirements vary by issuing country, we advise international customers to bring an IDP when possible and ensure their home licence is valid and readable in Roman characters.

Yes. Hola Car Rentals ATL requires a major credit card in the primary renter’s name to place the security deposit (guarantee). The card must be physically presented and have sufficient available credit. Cards belonging to another person, even a family member, cannot be used for the deposit.

No. For rentals at ATL, Hola Car Rentals does not allow rentals without a credit card. A major credit card in the main driver’s own name is essential for the deposit and must be presented at pickup.

At Hola Car Rentals ATL, the security deposit must be secured with a major credit card in the renter’s name. For the rental charges, many reservations can be paid with a credit or debit card, but cash payments are not accepted. Debit cards are generally not accepted for the deposit itself.

No. Hola Car Rentals ATL requires that all rental documents and the credit card used for the deposit belong to the same person who is listed as the primary renter. You cannot rent a vehicle in your name using another person’s credit card.

At pickup, Hola Car Rentals ATL places a temporary authorisation (hold) on your credit card as a guarantee against damage, additional charges, fuel differences, or traffic fines. This is not an immediate charge. After you return the vehicle in the agreed condition, the hold is released by us; banks typically take about 3–12 business days to fully release the funds, depending on their policies.

Insurance protections are not legally mandatory at Hola Car Rentals ATL, but they are strongly recommended. If you decline our optional protections and rely solely on your own coverage, you accept full financial responsibility for damage to the rental vehicle, injuries to occupants, and liability to third parties as defined in your rental agreement.

Yes. Many customers at Hola Car Rentals ATL use their personal motor insurance or benefits from their credit card instead of purchasing our optional protections. However, you must verify in advance that your policy or card benefits cover rental cars in this region and understand any excesses or exclusions. If you rely on your own coverage, you may need to pay us for any covered damages and then seek reimbursement from your insurer.

Hola Car Rentals ATL offers several optional protections, typically including a damage waiver to limit or eliminate your financial responsibility for collision or theft, supplemental liability protection for third-party claims, and personal accident cover for injuries to you and your passengers. The exact names and levels of cover are described in your rental agreement and can be reviewed and selected at the counter.

A Damage Waiver at Hola Car Rentals ATL is an optional product that reduces or can eliminate the amount you must pay if the rental vehicle is damaged or stolen, subject to the terms in the contract. While not compulsory, it is highly recommended if you do not have equivalent cover from your personal insurance or credit card, or if you want to simplify the claims process.

That depends on your situation. Hola Car Rentals ATL does not require you to purchase protections, but if you decline them you bear full responsibility within the limits of the rental agreement. Your own insurance or credit-card coverage may help, but you should confirm in advance that they cover rentals at ATL and understand that you may still have to pay us upfront and later seek reimbursement from your provider.

Yes. Hola Car Rentals ATL allows additional drivers as long as they meet the same age and driver’s licence requirements as the primary renter and are present to sign the rental agreement. An additional-driver fee usually applies per day and per added driver. All approved drivers must be listed on the contract to be covered.

Hola Car Rentals ATL generally offers two main fuel options: (1) Prepaid fuel, where you purchase a full tank at pickup and can return the car with any fuel level, and (2) Return-with-same-level or full-to-full, where you return the car with the same fuel level you received (often full). If you return it with less fuel than required, refuelling charges at a higher per-gallon rate will apply.

If your Hola Car Rentals ATL agreement is based on returning the vehicle full or at the same level as pickup, you should refuel before returning to avoid refuelling fees. If you elected a prepaid fuel option, you do not need to top up before return, but no refund is given for unused fuel.

Many Hola Car Rentals ATL reservations include unlimited mileage, but this is not guaranteed for every rate or vehicle class. You must check your specific reservation and rental agreement to confirm whether mileage is unlimited or if daily or total limits apply, as well as any geographic driving restrictions.

In many cases, Hola Car Rentals ATL allows driving outside the state, but certain geographic restrictions or fees may apply depending on the vehicle category and your rate. Always review your rental agreement or ask at the counter about permitted driving areas before leaving ATL with the car.

Yes, one-way rentals from Hola Car Rentals ATL are usually possible, allowing you to pick up at ATL and return the vehicle to another authorised location. One-way fees often apply and vary by route and season. These charges will be disclosed during booking and confirmed in your rental agreement.

Hola Car Rentals ATL typically allows a maximum rental duration of 30 days per contract, with the option to renew for an additional period if needed. Extensions depend on vehicle availability and current rates. You must contact us before your scheduled return time to request an extension.

Yes. To extend your rental at Hola Car Rentals ATL, contact us as early as possible before the agreed return time. Extensions are subject to vehicle availability and may be charged at the current rental rate, which can differ from your original daily rate. Unauthorised late returns can incur higher extra charges.

If you return your vehicle late at Hola Car Rentals ATL, a limited grace period may apply. After that, additional charges are typically assessed, often at the equivalent of an extra day or more depending on how late you are. To avoid these fees, contact us in advance if you expect to be delayed so we can adjust the booking if possible.

Returning your Hola Car Rentals ATL car to a different office is often possible as a one-way rental and usually involves an additional fee. Returns to non-standard locations, such as a hotel, must be pre-arranged and are subject to availability and extra charges. Always confirm your drop-off point when booking.

All Hola Car Rentals vehicles at ATL are strictly non-smoking. If smoke odour, ash, or related residue is detected in the vehicle upon return, an additional cleaning fee will be charged to cover the cost of deep cleaning and deodorising the interior.

Pets are generally allowed in Hola Car Rentals vehicles at ATL, but you are responsible for preventing damage, excessive hair, odours, or stains. If the car requires special cleaning due to pet-related dirt or smells, an additional cleaning fee will be applied at return.

Hola Car Rentals ATL offers a range of optional extras for an additional daily fee, such as infant, toddler, and booster child seats, sat nav (GPS) devices, portable Wi‑Fi, and other equipment depending on availability. These should be reserved in advance to guarantee supply and pricing.

A limited number of accessible options, such as vehicles with hand controls, may be available at Hola Car Rentals ATL. Because availability is limited, these must be requested in advance as part of your reservation so we can confirm whether we can accommodate your needs for your travel dates.

At ATL, Hola Car Rentals operates from the airport’s rental car centre area. After your reservation is confirmed, follow airport signs to the consolidated rental car facility, then proceed to the Hola Car Rentals counter to complete your paperwork and receive directions to your vehicle. For returns, follow signage to the rental car centre and the designated Hola Car Rentals return lane.

Many airport rental operations function with extended or 24‑hour schedules. For Hola Car Rentals at ATL, exact opening hours can vary by season and demand, so you should always check the hours stated in your reservation or on our ATL location page before you travel.

After-hours vehicle return is commonly offered at large airports. At Hola Car Rentals ATL, if after-hours return is available for your rental, you will be instructed to park in the designated area and place the keys in a secure drop box. Until the vehicle is checked in by our staff during business hours, you remain responsible for it, so we recommend taking photos of the car at drop-off.

If you experience a mechanical issue with a Hola Car Rentals ATL vehicle, first ensure your safety and move to a secure location if possible. Then contact our roadside-assistance number or the ATL rental office immediately. We will guide you through next steps, which may include sending assistance, arranging a tow, or providing a replacement vehicle, depending on the situation and your cover.

In case of an accident with a Hola Car Rentals ATL vehicle, prioritise safety and call local emergency services if needed. Do not leave the scene. When it is safe, gather information, take photos of all vehicles and surroundings, and, if required, obtain a police report. Then contact Hola Car Rentals or our roadside-assistance line as soon as possible to report the incident and receive instructions.

If you lose the keys or vehicle documents to your Hola Car Rentals ATL car, contact us immediately for assistance. Key and document replacement typically incurs significant charges, which will be added to your rental bill. If you purchased a roadside assistance package, some or all of the key-related costs may be reduced according to the plan’s terms.

The renter is fully responsible for all traffic tickets, tolls, and fines incurred while driving a Hola Car Rentals ATL vehicle. If Hola Car Rentals must pay a fine or toll on your behalf (for example, after your trip), we will re-bill you and may add an administrative fee as outlined in your rental agreement.

Hola Car Rentals ATL may offer online check-in features that let you enter driver details, upload licence information, and select extras before arrival, reducing time at the counter. Some reservations may also allow a "skip the counter" process where you go directly to your car once your credit card is on file. Availability of these services depends on your booking and will be indicated during the reservation process.

To modify or cancel a reservation made directly with Hola Car Rentals for ATL, use the manage-booking links provided in your confirmation email or on our website, or contact our customer service team with your name and confirmation number. If you booked through a travel agency or third-party website, their modification and cancellation policies apply and you must manage changes through them.

Yes. Hola Car Rentals ATL offers optional roadside assistance protection packages that can cover services such as towing, jump-starts, lockout assistance, and help with lost keys, subject to the package terms. These can be added during booking or at the counter and help reduce or eliminate out-of-pocket costs for common roadside incidents.

To avoid surprises at Hola Car Rentals ATL, review your reservation and rental agreement carefully for details on fuel policy, mileage, young-driver and additional-driver fees, one-way charges, insurance terms, and cleaning or damage fees. Inspect the vehicle thoroughly at pickup, document any pre-existing damage with photos and ensure it is noted on the contract, return the car on time with the agreed fuel level, keep it smoke-free and reasonably clean, and retain your final receipt and photos after return.