Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo

VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3405
3408 reviews
4.9 stars, 3408 reviews
4.9
user review 1 user review 2 user review 3 +3405
3408 reviews
4.9 stars, 3408 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 6 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 1 month ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 4 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 1 month ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 1 month ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 1 month ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 1 month ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 1 month ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 1 month ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 1 month ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 1 month ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 3 weeks ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 4 weeks ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 4 weeks ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 4 weeks ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 4 weeks ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 4 weeks ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 4 weeks ago
"So far so good"
Judy Winkin
Judy Winkin
5 3 weeks ago
"Easy and good deal"
Samantha de León
Samantha de León
5 3 weeks ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 3 weeks ago
"Very easy to book and competitive prices."
ju
ju
5 3 weeks ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 3 weeks ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 3 weeks ago
"Very good. Easy."
David Garciarena
David Garciarena
5 2 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 2 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 2 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 2 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 2 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 3 weeks ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 2 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 2 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 2 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 2 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 2 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 2 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 2 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 2 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 1 week ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 2 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 1 week ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 1 week ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 1 week ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 1 week ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 1 week ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 1 week ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 5 days ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 5 days ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 6 days ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 days ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 21 hours ago
"It was an excellent experience to rent a car via HOLA the service was super."

Frequently Asked Questions

Where do I actually pick up a rental car in Downtown Miami—inside a building, a garage, or along the street?
In Downtown Miami, car rental pickup locations are typically situated within the ground floor of office buildings or in dedicated parking garages. You will rarely, if ever, find a pickup spot directly on the street due to traffic and city regulations. When you book, your confirmation will specify the exact address, which usually leads you to a branded storefront with an indoor service counter. After completing the paperwork, an agent will direct you to the vehicle, which is almost always parked in an adjacent or integrated multi-level garage.
What’s the easiest way to reach a Downtown Miami car rental location if I’m arriving by Brightline or Tri-Rail?
If you're arriving at MiamiCentral Station via Brightline or Tri-Rail, you are already in the heart of downtown and very close to many rental agencies. The most convenient option is often a short walk of just a few blocks. For locations a bit further away or if you have luggage, using a rideshare service is a quick and direct choice. Alternatively, you can hop on the free Metromover, an elevated rail system that circles the downtown and Brickell areas, which may have a stop very near your rental office.
If I’m staying in a high-rise downtown, where can I legally stop to load luggage without blocking traffic or getting towed?
Most high-rise hotels and residential buildings in Downtown Miami have a designated circular driveway or a specific loading zone for passenger drop-offs and pick-ups. This is the safest and most appropriate place to briefly stop your rental car to load luggage. It's wise to have one person stay with the vehicle while others handle the bags to ensure you are actively loading. Avoid stopping directly in a travel lane on busy streets like Biscayne Boulevard or Brickell Avenue, as traffic enforcement is very active.
How long does it usually take to get from Downtown Miami to Miami International Airport when traffic is light versus when it’s busy?
The drive from Downtown Miami to Miami International Airport (MIA) is highly dependent on traffic conditions. During light traffic, such as mid-day or late at night, the trip can take as little as 15 to 20 minutes. However, during weekday morning and evening rush hours, from roughly 7-9:30 AM and 4-7 PM, that same drive can easily extend to 45 minutes or even an hour. Always check a real-time traffic app before you depart to get the most accurate travel time estimate for your specific departure.
What’s the most straightforward route out of Downtown Miami toward the Florida Keys without dealing with complicated interchanges right away?
To head towards the Florida Keys from Downtown Miami with minimal complexity, your goal is to get onto US-1 South. The simplest way is to navigate from your pickup location to Brickell Avenue and continue heading south. Brickell Avenue seamlessly becomes US-1, also known as the South Dixie Highway, which is the main artery that will take you all the way down to Key West. This direct route allows you to avoid the immediate, and often confusing, on-ramps for I-95 and other major expressways.
If I’m driving from Downtown Miami to Key Biscayne, what should I know about causeway access points and where drivers commonly get confused?
To reach Key Biscayne from Downtown Miami, you'll need to take the Rickenbacker Causeway, and the main access point can be tricky for visitors. The most common point of confusion is navigating the interchange near the southern end of Brickell. Drivers sometimes miss the specific turn-off for the causeway and accidentally continue south on US-1 or end up on I-95. Use your GPS and look for signs explicitly mentioning Key Biscayne and the Rickenbacker Causeway as you approach the area where Brickell Avenue meets the highway.
What’s it like driving from Downtown Miami to the Everglades for a half-day trip, and which departure time helps avoid the worst congestion?
Driving from Downtown Miami to the main entrance of Everglades National Park near Homestead is generally a straightforward trip of about an hour. To avoid the worst city congestion, plan to leave downtown after the morning rush, ideally between 9:30 AM and 10:30 AM. The route primarily uses major highways that are easy to navigate. For your return trip, aim to leave the Everglades before 3:30 PM to get back into the downtown area ahead of the intense evening rush hour traffic that builds up on the expressways.
Is Downtown Miami a practical base for day trips to Key Largo if I want to return the same evening?
Yes, Downtown Miami is an excellent and very practical base for a day trip to Key Largo. The drive typically takes about 60 to 90 minutes each way, depending on traffic. By leaving downtown around 9 AM, you can bypass the worst of the morning commute and arrive in Key Largo with a full day ahead for activities like snorkeling or exploring John Pennekamp Coral Reef State Park. You can then depart Key Largo in the late afternoon and be back in Miami for dinner, making for a memorable and manageable excursion.
What’s the simplest way to plan a one-day drive from Downtown Miami that includes Wynwood, Little Havana, and a stop near the bay without circling for parking all day?
A great strategy for this multi-stop day trip is to use a 'park once, explore twice' approach. Start by driving to Wynwood in the morning when parking is easier to find, and explore the murals on foot. From there, drive to Little Havana and find a central parking lot near Calle Ocho to explore the main strip. For your bay stop, consider driving to a less congested area like Maurice A. Ferré Park near the museums, where you can park in a large garage and enjoy the waterfront views without the stress of Bayside Marketplace traffic.
Where can I park near Bayside Marketplace if I have a larger SUV and want a garage that isn’t stressful to enter?
For a less stressful parking experience with a larger SUV near Bayside Marketplace, consider using the large, multi-level garage located directly on-site. While it can be busy, its entrances are designed for high volumes of traffic and generally accommodate larger vehicles well. Alternatively, look for surface lots or garages slightly further away, such as those serving the Kaseya Center or nearby office buildings. These often have more generous spacing and clearer signage than some of the older, tighter garages in the area.
What should I expect when driving around Downtown Miami during weekday rush hour if I’m not used to aggressive merging?
Driving in Downtown Miami during rush hour requires a confident and defensive mindset. Expect heavy, slow-moving traffic where drivers often merge assertively with very little space between vehicles. Lanes can end abruptly, and drivers will frequently change lanes to gain a perceived advantage. The key is to be predictable in your own driving, use your turn signals well in advance, and maintain a safe following distance to give yourself time to react to sudden stops or merges from other cars.
Which downtown streets are the most confusing for visitors because of one-way patterns and sudden turn-only lanes?
Visitors often find the grid of one-way streets between Biscayne Boulevard and I-95 to be the most confusing part of Downtown Miami. Streets like NE 1st and 2nd Avenues, paired with SE 1st and 2nd Streets, form a complex one-way system. Additionally, major arteries like Biscayne Boulevard can be tricky, as the far-left or far-right lanes can suddenly become turn-only with little warning. It's crucial to pay close attention to overhead signs and road markings, and have your GPS active to anticipate your next move.
If my hotel is in Brickell but my rental pickup is Downtown, what’s the least annoying way to get between them with bags?
The least annoying way to travel between Brickell and a Downtown rental location with luggage is typically a rideshare service. It's a very short and direct trip that offers door-to-door convenience, eliminating the hassle of navigating public transit with bags. For a cost-free alternative with light luggage, the Metromover's Brickell and Downtown loops connect both neighborhoods. You can ride the elevated train for free, but be prepared for a short walk from the station to your final destination.
How do I plan a Downtown Miami pickup if my group is arriving separately and we want one person to handle the car while others wait somewhere comfortable?
A great way to coordinate a group pickup is to designate one person to handle the rental paperwork. The rest of the group can wait at a nearby coffee shop, hotel lobby, or a public space like Bayfront Park, which is a short walk from many rental offices. Once the driver has the car, they can either pick everyone up at the pre-arranged spot or, if the location has a passenger loading zone, the group can meet the driver back at the rental facility's entrance for a smooth departure.
What’s the best way to handle a Downtown Miami rental pickup if I have bulky items like a stroller, beach chairs, or large suitcases?
When picking up your rental with bulky items, it's best to streamline the process. Have one person complete the rental agreement at the counter while another waits with the luggage in the designated lobby or waiting area. Once you have the keys, you can drive the car to the building's passenger loading zone, if available, to load your items without blocking garage traffic. If no loading zone exists, load your items quickly and efficiently in the assigned parking spot before exiting the garage.
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo