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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 1 week ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 1 week ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 2 weeks ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 2 weeks ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 2 weeks ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 2 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 2 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 2 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 2 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 3 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 3 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 3 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 3 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 4 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 4 weeks ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 1 month ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 1 month ago
"Great experience"
Alison
Alison
5 1 month ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 1 month ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 2 months ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 2 months ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 2 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 2 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 2 months ago
"Great car"
John Guevara
John Guevara
5 2 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 3 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 3 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 3 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 3 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 4 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 4 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 4 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 4 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 4 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 4 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 5 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 5 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 5 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About renting a car with Thrifty in Michigan

Discover the convenience of car rental in Michigan with Thrifty, where you can easily compare prices from trusted brands to find the best deals. Enjoy transparent all-inclusive pricing, ensuring all taxes, fees, and protections are covered, so you won't face any surprises at the counter. With free cancellation available up to 48 hours before pickup, you can book with confidence, knowing your plans can remain flexible. Michigan's diverse landscapes, from its Great Lakes to bustling cities, are within your reach with a reliable car rental. Join thousands of satisfied travelers who rate Thrifty highly for its exceptional service. Start your journey today with a simple search and secure your perfect rental car.

Best Car Rental Deals

4.5/ 5
Chevrolet Spark

Chevrolet Spark | Automatic

SMALL

or Small similar

4 2 Automatic
From / day
4.5/ 5
Toyota Camry Hybrid

Toyota Camry Hybrid | Automatic

SEDAN

or Sedan similar

5 3 Automatic
From / day
4.5/ 5
Chevrolet Trax

Chevrolet Trax | Automatic

SUV

or SUV similar

5 2 Automatic
From / day

Frequently Asked Questions

What does my Hola Car Rentals booking with Thrifty in Michigan include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Michigan, including Thrifty, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Thrifty rental experience and peace of mind throughout your trip in Michigan.

Will I face unexpected charges at the Thrifty counter in Michigan when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Thrifty booking in Michigan are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Thrifty counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Thrifty counter in Michigan charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Thrifty to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Thrifty counter at Detroit Metropolitan Wayne County Airport in Michigan?

The Thrifty counter at Detroit Metropolitan Wayne County Airport (DTW) in Michigan is located at 289 Lucas Drive, in the consolidated rental car facility on the northwest corner of the airport campus.

To reach the Thrifty facility from the terminals, go to the Ground Transportation area and board the courtesy shuttle designated for the rental car center. Shuttles cycle regularly, so if you miss one, wait at the marked stop and the next one will arrive shortly.

When returning your Thrifty vehicle in Michigan, drive back to 289 Lucas Drive. A shuttle is available after drop-off to return you to the terminal.

If you are picking up at Flint Bishop International Airport (FNT), Thrifty also operates a location there, though specific counter details for FNT are not published. Follow airport signage for car rentals or ask airport staff for directions to the Thrifty desk upon arrival.

What are the Thrifty counter hours at DTW in Michigan?

The Thrifty counter at Detroit Metropolitan Wayne County Airport (DTW) in Michigan operates on the following schedule:

  • Monday through Friday: 08:00 to 22:00
  • Saturday and Sunday: 07:00 to 22:00

If your flight arrives outside these hours, plan accordingly, as Thrifty counter service at this Michigan location is not available around the clock. After-hours key drop availability is not confirmed for this location, so it is best to contact Thrifty directly if you anticipate a very late or early arrival.

Hours can change on public holidays, so always verify your specific dates against your booking confirmation before traveling. If your flight is delayed by less than 24 hours from your original pickup time, Thrifty will generally hold your reservation. Delays beyond 24 hours may require you to contact support to adjust your booking.

Are there toll roads I need to worry about when renting a Thrifty car in Michigan?

Michigan does not have an extensive toll highway network, but there are a few specific toll facilities that Thrifty renters in Michigan may encounter:

  • Mackinac Bridge (I-75): connects St. Ignace to Mackinaw City; toll is approximately US$4 for a standard 2-axle car
  • Detroit-Windsor Tunnel (I-75): connects Detroit, Michigan to Windsor, Ontario; toll is approximately US$6.50, with a discounted rate of US$5.75 via the Nexpress app; this tunnel is cashless, so cash is not accepted
  • Grosse Ile Toll Bridge: connects Riverview to Grosse Ile Township; toll ranges from approximately US$3 to US$7 depending on payment method

Michigan does not use E-ZPass or SunPass. Payments are handled by cash (where accepted), credit or debit card, specific apps, or mailed invoices captured by license plate cameras.

Your Thrifty vehicle in Michigan may come pre-equipped with a toll transponder program called PlatePass. If you enroll, you pay tolls at the program rate plus a daily service fee. If you do not enroll and drive through a cashless toll, the charge will be billed to your card after the rental, along with an administrative fee per toll event. Review the toll program terms carefully at the Thrifty counter before signing.

Can I get cashback on tolls paid during my Thrifty rental in Michigan?

Yes, you can get cashback on tolls paid during your Thrifty rental in Michigan through the Tolls Cashback benefit included with all Hola Car Rentals bookings.

The benefit reimburses the lesser of the total tolls you paid or up to 5% of your total booking value. For example, if your booking total is US$500, the cap is US$25. If you paid US$15 in tolls on Michigan roads such as the Mackinac Bridge or the Detroit-Windsor Tunnel, you would receive US$15 back. If you paid US$40, you would receive US$25 (the cap).

To claim your cashback after your Thrifty rental in Michigan:

  • Email [email protected] within 30 days of returning the vehicle
  • Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
  • Attach your Hola Car Rentals confirmation, the signed rental agreement, and a receipt or statement showing the toll charges paid

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

Can an 18-year-old rent a car from Thrifty in Michigan?

Yes, an 18-year-old can rent a car from Thrifty in Michigan. Michigan state law prohibits age discrimination in public accommodations, which means Thrifty and other rental companies operating in Michigan are required to rent to licensed drivers aged 18 and older.

However, a young-renter surcharge (also called an underage fee) will apply. This daily fee is charged at the counter and is in addition to your prepaid rate. For Thrifty in Michigan, the surcharge applies to drivers under 25.

There are also vehicle class restrictions for younger drivers. Most premium, full-size, luxury, minivan, and SUV categories are restricted to renters aged 25 and older. Younger renters in Michigan are generally limited to economy, compact, and intermediate vehicle classes.

To pick up your Thrifty vehicle in Michigan you will still need:

  • A valid driver's license in good standing
  • A physical major credit card in the main driver's name for the security deposit hold
  • All required travel documents

This Michigan-specific rule is an exception to the standard U.S. policy, where most states set the minimum rental age at 21 or 25.

What documents do I need to pick up a Thrifty rental car in Michigan?

To pick up your Thrifty rental car in Michigan, you must present the following physical documents at the counter:

  • Your original, unexpired driver's license (physical card, not digital)
  • A physical major credit card in the main driver's name, with the name printed on the card, for the security deposit hold (debit and prepaid cards are not accepted)
  • A valid passport or government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets if you are visiting Michigan from abroad

If your driver's license is not in English and does not use a Latin (Roman) alphabet, for example if it is in Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original license at all times.

All documents must be physical originals. Digital copies shown on a phone or tablet will not be accepted by the Thrifty counter in Michigan. Make sure all names match across your license, passport, and credit card to avoid issues at pickup.

How much is the security deposit for a Thrifty rental in Michigan?

When you pick up your Thrifty vehicle in Michigan, a temporary authorization hold will be placed on your credit card. This hold is not a charge but it reduces your available credit until it is released after you return the car.

For standard vehicles rented in the United States, including Michigan, the typical hold is approximately US$300 to US$400. The exact amount can vary depending on the vehicle class, the specific Thrifty location in Michigan, and the length of your rental. Premium or specialty vehicles may carry a higher hold.

Important things to know about the deposit for your Thrifty rental in Michigan:

  • Only a physical major credit card in the main driver's name is accepted; debit cards and prepaid cards are not accepted
  • The card must have the driver's name printed on it
  • Make sure your card has sufficient available credit to cover both the hold and any expected charges
  • After you return the vehicle, the hold is released, but your bank controls when it appears back on your account, which can take up to 15 business days

Notify your bank of your travel plans to avoid the authorization being flagged as suspicious, especially if you are visiting Michigan from abroad.

Does my Thrifty rental in Michigan include insurance coverage?

Your Thrifty rental in Michigan may include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) depending on the rate plan you selected. Check your booking confirmation to see exactly what is included.

CDW and LDW reduce your financial liability for damage to the Thrifty vehicle itself from a collision, theft, or vandalism. A deductible may still apply unless your confirmation explicitly states zero deductible.

What CDW and LDW do not cover in Michigan:

  • Damage or injury caused to other people or their property (third-party liability)
  • Tires, wheels, undercarriage, and roof damage in most cases
  • Incidents caused by prohibited use such as driving under the influence or off-road use
  • Drivers not listed on the Thrifty rental agreement

For third-party liability protection in Michigan, you would need Liability Insurance Supplementary (LIS or SLI). Some U.S. states require rental companies to include a state-minimum liability amount, but this varies. Review your Thrifty rental agreement at the Michigan counter to confirm what liability coverage is active and at what limit.

If you are unsure what your rate includes, review your booking confirmation before arriving at the Thrifty counter in Michigan.

Does my Thrifty booking in Michigan include travel assistance if something goes wrong?

Yes, most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, and this applies to Thrifty rentals in Michigan as well. However, this benefit does not apply to residents of the United States or Canada.

If you are visiting Michigan from outside North America and something goes wrong during your Thrifty rental, such as a medical emergency on a long drive across the state or a situation requiring legal assistance after an accident, the travel assistance benefit can help.

Coverage typically includes:

  • Travel and medical coverage for up to 5 passengers
  • Legal assistance in the event of an accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

To get help 24 hours a day, 7 days a week, contact Terrawind at:

Have your Hola Car Rentals confirmation number ready when you call. Always check your specific booking confirmation for the exact terms, limits, and exclusions that apply to your Thrifty rental in Michigan.

What is the fuel policy for Thrifty car rentals in Michigan?

Thrifty rentals in Michigan follow a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel charges on your Thrifty rental in Michigan:

  • Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the rental agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge at pickup
  • Refuel within approximately 10 miles or 15 kilometers of the Thrifty return location in Michigan so the gauge does not drop before you arrive
  • Keep your final fuel receipt showing the date, time, and station address

If you return the Thrifty vehicle in Michigan with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the pump price, plus a refueling service fee.

Some Thrifty counter locations in Michigan may offer a prepaid fuel option at pickup. If you accept it, any unused fuel is generally non-refundable, so it is usually better value to refuel yourself before returning the car.

Can I add an additional driver to my Thrifty rental in Michigan?

Yes, you can add an additional driver to your Thrifty rental in Michigan, either as part of your rate or by paying a fee at the counter.

For Thrifty in Michigan, the additional driver fee when not included in your rate is US$13.50 per rental day plus applicable taxes, with a maximum charge of US$189 plus taxes for the rental period.

To add an additional driver to your Thrifty rental in Michigan:

  • The additional driver must be present at the Thrifty counter at pickup
  • They must present a valid driver's license (and an IDP if their license uses a non-Latin alphabet)
  • They must meet the minimum age requirements for Michigan, which allows drivers aged 18 and older (a young-renter surcharge may apply for drivers under 25)
  • Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the Thrifty rental agreement in Michigan are covered by the vehicle's protections such as CDW and LDW. If someone who is not on the agreement drives the car, coverage may be void and additional charges could apply.

Check your booking confirmation to see if an additional driver is already included in your rate before arriving at the Thrifty counter in Michigan.

Are there Thrifty neighborhood locations in Michigan outside the airports?

Yes, Thrifty operates several neighborhood locations in Michigan in addition to its airport counters at Detroit Metropolitan Wayne County Airport (DTW) and Flint Bishop International Airport (FNT).

Off-airport Thrifty locations in Michigan include:

  • Ann Arbor: 4663 Washtenaw Ave
  • Canton: 41775 Michigan Ave
  • Center Line: 26804 Van Dyke Ave
  • Dearborn: 23701 Kean St
  • Novi: 24400 Novi Rd
  • Southfield: 26695 Telegraph Rd
  • Brighton: 8023 W Grand River Ave

Renting from an off-airport Thrifty location in Michigan can sometimes be less expensive than renting at the airport, because airport locations typically include additional fees such as airport concession recovery fees and customer facility charges that off-airport locations do not carry.

However, if you are arriving by plane, picking up at the DTW or FNT airport counter is usually the most convenient option. If you choose a neighborhood Thrifty location in Michigan, confirm the counter hours in advance, as they may differ from airport hours, and arrange your own transportation from the airport to the pickup location.

Can I pick up my Thrifty car in Michigan earlier than my scheduled time?

Yes, you may be able to pick up your Thrifty rental in Michigan earlier than your scheduled time, but it depends on vehicle availability at the specific location on that day.

Early pickup is not guaranteed. If a vehicle is available when you arrive at the Thrifty counter in Michigan, the agent may accommodate you. However, changing your pickup time may reprice your reservation, so the total cost could differ from your original booking.

If you know in advance that you want an earlier pickup time for your Thrifty rental in Michigan, it is best to modify your reservation before arriving rather than requesting the change at the counter. This gives you a clearer picture of any pricing adjustments.

Keep in mind that the Thrifty counter at DTW in Michigan opens at 08:00 on weekdays and 07:00 on weekends, so very early morning arrivals outside those hours cannot be accommodated at the airport location. Plan your arrival time accordingly and confirm counter hours for your specific pickup date.

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