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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3370
3373 reviews
4.9 stars, 3373 reviews
4.9
user review 1 user review 2 user review 3 +3370
3373 reviews
4.9 stars, 3373 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 4 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 2 months ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 2 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 2 months ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 1 month ago
"Very good. Easy."
David Garciarena
David Garciarena
5 1 month ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 1 month ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 4 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 4 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 4 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 4 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 4 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 4 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 4 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 4 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 3 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 4 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 3 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 3 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 3 weeks ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 3 weeks ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 2 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 2 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 2 weeks ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 weeks ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 2 weeks ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 1 week ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 1 week ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 1 week ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 yesterday
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
micah sioson
micah sioson
5 5 hours ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Carla Ocampo
Carla Ocampo
5 5 days ago
"Company with very good prices. Easy and quick booking process."

Affordable Thrifty Car Hire in Washington

Discover the convenience of car hire in Washington with Thrifty, where you can easily compare prices from trusted rental brands in one search. Enjoy the peace of mind with our transparent all-inclusive pricing that covers taxes, fees, and protections, ensuring no hidden surprises at the counter. Washington offers a perfect blend of historical landmarks and vibrant culture, making it an ideal destination to explore with a reliable vehicle. Benefit from free cancellation up to 48 hours before pickup, allowing flexibility in your travel plans. Rated highly by thousands of travellers worldwide, our service ensures you have a seamless car hire experience. Start your Washington adventure today by booking your Thrifty car hire through Hola Car Rentals.

Frequently Asked Questions

What does my Hola Car Rentals booking with Thrifty in Washington include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car hire brands operating in Washington, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Washington.

Will I face unexpected charges at the Thrifty counter in Washington when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking in Washington are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Washington charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Does Washington state have cashless toll roads I should know about before picking up my Thrifty hire?

Yes, Washington state operates a fully cashless electronic toll system, so every Thrifty hire driver should be prepared before hitting the road.

Washington uses the Good To Go! system managed by the Washington State Department of Transportation (WSDOT). There are no cash toll booths anywhere in the state. Tolls are collected either through a Good To Go! transponder account or through Pay By Mail, where a bill is sent to the registered vehicle owner after the fact.

Key tolled routes you may encounter in a Thrifty Washington hire include:

  • SR 520 Bridge (Seattle to Bellevue): US$3.25 to US$6.30 for standard 2-axle vehicles
  • Tacoma Narrows Bridge (SR 16, Tacoma to Gig Harbour): US$5.25 to US$7.25 for 2-axle vehicles
  • I-405 Express Toll Lanes: up to US$18 each way during peak hours
  • SR 509 Expressway near the ports: US$1.20 to US$2.40 depending on time of day

Your Thrifty vehicle will include an electronic toll device. At the counter you can choose an unlimited toll package (typically US$11 to US$25 per day) or pay per use, where actual tolls plus administrative processing fees are billed to your card after the hire ends.

How does the Good To Go! toll system work for a Thrifty hire car in Washington?

Washington's Good To Go! system bills tolls electronically, and as a Thrifty renter you have two main options for handling them.

Option 1: Purchase the toll package at the Thrifty counter in Washington. This is a daily flat fee (typically US$11 to US$25 per day depending on location) that covers unlimited toll usage during your hire period. This is the simplest option if you plan to cross the SR 520 Bridge, Tacoma Narrows Bridge, or use the I-405 Express Lanes.

Option 2: Pay per use. If you decline the package, your Thrifty vehicle's plate is still captured at every toll gantry. The toll agency bills the hire company, which then charges the actual toll amount plus an administrative processing fee to your credit card, sometimes weeks after you return the vehicle.

If you drive a tolled road in Washington without enrolling in any programme, tolls default to Pay By Mail billing at higher rates. For example, SR 509 adds a US$3 surcharge per transaction on top of the base toll when billed by mail.

Before signing the hire agreement at your Thrifty Washington location, review the toll programme terms carefully, as some partners apply daily or weekly caps on programme fees.

What are the toll rates on the SR 520 Bridge and Tacoma Narrows Bridge for a Thrifty hire in Washington?

Washington state charges variable tolls on its major bridges, and as a Thrifty renter you should Budget for these before crossing.

  • SR 520 Bridge (connecting Seattle and Bellevue): US$3.25 to US$6.30 for standard 2-axle vehicles, with rates varying by time of day
  • Tacoma Narrows Bridge (SR 16, connecting Tacoma and Gig Harbour): US$5.25 to US$7.25 for 2-axle vehicles
  • I-405 Express Toll Lanes: dynamic pricing up to US$18 each way during peak periods
  • SR 509 Expressway near the ports: US$1.20 to US$2.40 depending on time of day, with Pay By Mail adding an extra US$3 per transaction

All of these are cashless. Your Thrifty Washington hire vehicle will be billed automatically through the Good To Go! system either via the hire company's toll programme or through Pay By Mail if you opt out.

If you choose the per-use option, remember that administrative fees are added on top of the base toll amount, so the unlimited daily package may offer better value if you plan to cross these routes multiple times during your Washington trip.

Can I get cashback on the tolls I pay during my Thrifty hire in Washington?

Yes, every booking made through Hola Car Rentals, including Thrifty hires in Washington, includes Tolls Cashback of up to 5% of your total booking value.

Washington's cashless Good To Go! toll roads, including the SR 520 Bridge, Tacoma Narrows Bridge, and I-405 Express Lanes, can add up quickly. This benefit helps offset those costs.

How it works:

  • You pay tolls normally during your Washington hire, either through the Thrifty toll programme or via Pay By Mail billing
  • After returning the vehicle, email [email protected] within 30 days
  • Include your Hola Car Rentals reservation confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid
  • The refund is the lesser of your actual tolls paid or 5% of your booking total

Example: if your booking total is US$500, the cap is US$25. If you paid US$18 in Washington tolls, you receive US$18 back. If you paid US$40, you receive US$25.

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

What documents do I need to pick up my Thrifty hire in Washington?

To collect your Thrifty hire in Washington you must present a complete set of physical documents at the counter. Digital copies are not accepted.

  • Original, unexpired driver's licence in the main driver's name
  • If your licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory alongside the original licence
  • A major credit card physically printed with the main driver's name, for the security deposit hold
  • Passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets if you are visiting Washington from abroad

Debit cards and prepaid cards are not accepted for the security deposit at any Thrifty Washington location. The credit card must belong to the main driver; third-party cards are not permitted.

If you think you may need an IDP, obtain it in your home country before travelling to Washington, as US issuers such as AAA do not issue IDPs to non-US licence holders.

How much is the security deposit for a Thrifty hire in Washington state?

When you pick up your Thrifty hire in Washington, the counter will place a temporary authorisation hold on your credit card. For standard vehicles in the United States, this is typically around US$300 to US$400, though the exact amount varies by Thrifty location, vehicle class, and season.

Important things to know about the deposit:

  • It is a hold, not a charge. Your available credit is reduced until the hold is released after you return the vehicle
  • Premium or speciality vehicle classes may carry a higher hold amount
  • Only a major credit card physically printed with the main driver's name is accepted. Debit cards and prepaid cards are not permitted
  • After drop-off, your bank controls when the hold disappears from your statement, which can take up to 15 business days

Before your Washington pickup, notify your bank of your travel plans to prevent the authorisation from being flagged as suspicious. Bringing a backup credit card in your name is also recommended in case your primary card is declined at the Thrifty counter.

What is the minimum age to hire a car with Thrifty in Washington state?

The minimum age to hire a Thrifty car in Washington without additional surcharges is 25. Drivers aged 21 to 24 can hire but will be charged a daily young-renter surcharge at the Thrifty Washington counter.

Additional age-related rules to know:

  • Drivers under 25 are restricted from hiring certain vehicle classes. Categories such as full-size SUVs, premium, luxury, convertibles, minivans, and vans are typically reserved for renters aged 25 and older
  • Economy, compact, standard sedan, and compact or medium SUV classes are generally available to drivers aged 21 to 24
  • Washington state does not have the same 18-plus exception that New York and Michigan have, so the standard Thrifty policy applies

If you are between 21 and 24, Budget for the young-renter surcharge when comparing Thrifty Washington rates. The fee is paid at the counter and is not included in your prepaid booking total.

All standard requirements still apply regardless of age: a valid driver's licence, a major credit card in the main driver's name, and any required International Driving Permit if your licence uses a non-Latin alphabet.

Does Washington state have any congestion charges or emission zones that affect Thrifty hire drivers?

No, Washington state does not have congestion charges, emission zones, or city-centre driving fees of the kind found in cities like London.

Tolls in Washington are limited to specific infrastructure: bridges such as the SR 520 and Tacoma Narrows Bridge, express toll lanes on I-405, and freight expressways like SR 509. There are no blanket urban driving fees or low-emission zone penalties that would affect your Thrifty hire in Washington.

One future change to be aware of: tolls on the I-5 Bridge crossing between Washington and Oregon are scheduled to begin in 2026, with rates of approximately US$1.50 to US$3.55 one-way during peak hours. If your Thrifty Washington itinerary includes a trip into Oregon, check whether this bridge toll has launched by your travel date.

All existing Washington tolls are cashless and collected electronically through the Good To Go! system, so there is nothing to pay at a booth. Your Thrifty hire vehicle handles billing automatically through the toll programme you select at pickup.

What is the fuel policy for Thrifty hires in Washington?

Thrifty hires in Washington follow a Full-to-Full fuel policy by default. You receive the car with a full tank and must return it full to avoid extra charges.

Steps to follow:

  • At pickup, check the fuel gauge with the Thrifty agent and confirm the starting level is recorded on the hire agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge
  • Refuel within approximately 10 miles or 15 km of the Washington return location so the gauge does not drop before you arrive
  • Keep the final fuel receipt showing the date, time, and station address

If you return the Thrifty vehicle in Washington below the recorded starting level, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee.

Some Thrifty Washington counter locations may offer an optional prepaid fuel plan. If you accept it, any unused fuel is generally non-refundable, so the Full-to-Full approach is usually the better value unless you are certain you will use the full tank.

Can I add an additional driver to my Thrifty hire in Washington?

Yes, you can add an additional driver to your Thrifty hire in Washington, either as an included benefit depending on your rate or by paying a fee at the counter.

For Thrifty Washington hires, the additional driver fee when not included in your rate is US$13.50 per hire day plus taxes, with a maximum charge of US$189 plus taxes for the hire period.

Requirements for adding a driver at the Thrifty Washington counter:

  • The additional driver must be present at pickup with a valid driver's licence
  • They must meet the minimum age requirements. Drivers aged 21 to 24 may be subject to a young-renter surcharge or may not be accepted depending on location rules
  • An International Driving Permit is required if their licence uses a non-Latin alphabet
  • Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the hire agreement are covered by protections such as CDW/LDW and liability cover. Anyone who drives your Thrifty Washington hire without being named on the contract may void those protections entirely.

Check your booking confirmation before arriving at the Thrifty counter in Washington to see whether your rate already includes one additional driver at no extra cost.

What happens if I return my Thrifty hire in Washington later than scheduled?

Returning your Thrifty hire in Washington after the agreed drop-off time can result in extra charges, so it is important to plan your return carefully.

Most Thrifty locations in Washington allow a grace period of approximately 30 minutes after the scheduled return time, though this is not guaranteed at every location. If you exceed the grace period, you may be charged for additional hours or an extra hire day, plus a late return fee.

If you know in advance that you need more time:

  • Contact the Thrifty location in Washington directly or use the Manage Booking option on your confirmation to request an extension
  • Extensions are subject to vehicle availability and may reprice your hire
  • Do not simply return the car late without notifying the branch, as unannounced late returns typically incur higher fees

For after-hours returns at Washington locations that permit them, follow the key-drop instructions provided on your hire agreement and keep a photo of the vehicle condition and fuel gauge at the time of drop-off.

Is there travel assistance included with my Thrifty hire in Washington?

Yes, most bookings made through Hola Car Rentals, including Thrifty hires in Washington, include travel assistance provided by Terrawind Global Protection. However, this benefit does not apply to residents of the United States or Canada.

If you are visiting Washington from outside North America and something goes wrong during your Thrifty hire, the coverage typically includes:

  • Medical cover for up to 5 passengers for accidents and non-pre-existing illnesses
  • Legal assistance in the event of a road accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

This is particularly relevant in Washington given the state's mix of urban highways, mountain passes, and remote stretches where roadside incidents can occur far from city services.

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

This coverage does not replace CDW/LDW for damage to your Thrifty vehicle or LIS/ALI/SLI for third-party liability. Check your booking confirmation for the exact terms and limits that apply to your Washington hire.

Can I pick up my Thrifty hire in Washington and drop it off in a different city or state?

Yes, one-way hires are possible with Thrifty in Washington, but a drop-off fee may apply depending on your specific route.

How one-way fees work for Thrifty Washington hires:

  • Returning to a different city or airport within Washington often incurs a drop-off fee, which varies by route, vehicle class, and season
  • Dropping off in a neighbouring state such as Oregon is subject to Thrifty's cross-border policies and may carry a higher fee or require prior approval
  • Same-city returns, such as picking up at a Washington airport and dropping off at a downtown location in the same city, sometimes carry no drop-off fee

The drop-off fee for your Thrifty Washington booking will be shown during the booking process under the section labelled as payable at destination. It is not included in your prepaid rate and cannot be prepaid online.

If you need to change your drop-off location after booking, contact support as soon as possible. Mid-rental route changes must be approved by the Thrifty branch and may increase the fee or affect vehicle availability. Always confirm the final drop-off terms on your hire agreement at the Washington pickup counter.

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