Thrifty Car Hire
in United States

EASTER  45% OFF   

Hola Car Rentals is the only premium partner of the top car hire brands operating in the United States, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in the United States.

No. With Hola Car Rentals, all costs and charges for your booking in the United States are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in the United States charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

To pick up a Thrifty hire car in the United Kingdom, you must bring the following physical documents to the counter:

• A valid, original driving licence in the main driver’s name
• A major credit card with the driver’s name printed on the physical card, for the authorisation hold
• A passport or valid government photo ID
• Your booking confirmation or printed voucher
• Return flight or cruise tickets if you are visiting from abroad

If your driving licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is required alongside your original licence. The IDP is a translation only and is not valid without the original licence.

All documents must be physical. Digital copies shown on a phone or tablet are not accepted at the Thrifty counter in the United Kingdom. Name mismatches between your licence, passport, and credit card are a common reason for delays, so ensure all names match before you travel.

Yes, a major credit card is required to hire from Thrifty in the United Kingdom.

At pick-up, the Thrifty counter places a temporary authorisation hold on your credit card to cover potential incidentals such as fuel shortfalls or late returns. For standard vehicles in the United Kingdom, this hold is typically around GBP 200 to GBP 300, though the exact amount depends on the vehicle class, location, and season.

Key rules to remember:

• The card must be a major credit card (not a debit, prepaid, or virtual card)
• The card must be in the main driver’s name, with the name physically printed on the card
• Digital wallets such as Apple Pay or Google Pay are not accepted for the deposit
• Someone else's card is not accepted, even if they are present

Even if you prepaid your booking, you must still present a physical credit card at the Thrifty counter in the United Kingdom. The hold is released after you return the vehicle, but your bank may take up to 15 business days to reflect the release. It is strongly recommended to bring a backup credit card in case your primary card is declined.

In the United Kingdom, toll roads are generally cashless, and Thrifty vehicles are equipped with electronic toll devices or are enrolled in a plate-based billing system. Cash toll booths are rare on most major routes.

The main electronic toll systems you may encounter include:

• UK Tolling System (e.g., Dart Charge on the M25, M6 Toll, or Severn Crossing)

At the Thrifty counter in the United Kingdom, you will be offered a toll programme. You can choose an unlimited daily package, typically priced between GBP 10 and GBP 20 per day depending on location, or a pay-per-use option where you are billed for actual tolls plus a daily administrative fee. If you decline both options and pass through a cashless toll, Thrifty will bill the toll amount plus processing fees to your credit card, sometimes weeks after the hire ends.

To avoid unexpected charges, review the toll programme terms carefully before signing the hire agreement.

Yes, all bookings made through Hola Car Rentals, including Thrifty hires in the United Kingdom, include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your hire.

Given that toll roads in the United Kingdom are almost entirely cashless and charges can accumulate quickly, this benefit can provide meaningful savings.

To claim your cashback after returning the Thrifty vehicle:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a toll receipt or statement showing charges paid

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. This benefit covers toll charges only, not administrative fees, fines, or parking tickets.

The minimum age to hire a Thrifty car in the United Kingdom without a young driver surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily underage fee, and most vehicle classes are restricted to drivers aged 25 and older.

Two regions have different rules:

• England, Scotland, and Wales: Thrifty and other hire companies are required by law to hire to licensed drivers aged 18 and older, though a young driver surcharge still applies
• Northern Ireland: Similar legislation applies, requiring hires to drivers 18 and older with a surcharge

Vehicle classes typically restricted to drivers aged 25 and older include Full Size, Full Size SUV, Standard, Minivan, Van, Convertible, Luxury, and Premium categories. Drivers aged 21 to 24 are generally limited to Economy, Compact, and Intermediate classes.

A valid driving licence and a major credit card in the main driver’s name are required regardless of age. The young driver surcharge is paid at the Thrifty counter in the United Kingdom and is not included in your prepaid booking total. Budget accordingly before you travel.

Yes, you can add an additional driver to your Thrifty hire in the United Kingdom, but a daily fee applies unless your booking confirmation explicitly states that an additional driver is included at no charge.

For Thrifty in the United Kingdom, the additional driver fee is GBP 10.00 per hire day plus applicable taxes, with a maximum charge of GBP 140 plus taxes for longer hires.

Requirements for adding an additional driver:

• The additional driver must be present at the Thrifty counter at pick-up
• They must present a valid driving licence and any required ID
• If their licence uses a non-Latin alphabet, an International Driving Permit is also required
• They must meet the minimum age requirements for the United Kingdom
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the hire agreement are covered by protections such as CDW/LDW. If someone drives the Thrifty vehicle who is not named on the contract, coverage may be void and additional charges may apply. Check your booking confirmation before arriving at the counter to confirm whether the additional driver fee is included or due at pick-up.

When hiring from Thrifty in the United Kingdom, two main types of coverage are relevant to most drivers:

• Collision Damage Waiver or Loss Damage Waiver (CDW/LDW): reduces your financial liability for damage to the Thrifty vehicle from a collision, theft, or vandalism. A deductible may apply unless your booking confirmation states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or persons.
• Third-Party Liability (TPL): covers bodily injury and property damage you may cause to others while driving the hire vehicle. Some regions require hire companies to include a minimum liability cover, but not all areas do. Adding additional liability cover of up to GBP 250,000 is strongly recommended.

CDW/LDW does not cover tyres, undercarriage, roof, keys, or personal belongings. Only drivers listed on the Thrifty hire agreement in the United Kingdom are covered by these protections.

If an incident occurs, report it immediately to Thrifty using the number on your hire agreement. Delayed reporting can invalidate your cover. Review your booking confirmation carefully to confirm which protections are included in your rate before arriving at the counter.

Most bookings made through Hola Car Rentals, including Thrifty hires in the United Kingdom, include travel assistance provided by Terrawind Global Protection. However, this benefit does not apply to residents of the United States or Canada.

For eligible drivers, the coverage typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

This is particularly useful if you experience a medical emergency or accident while driving in the United Kingdom, for example on a remote road or far from a major city. Coverage applies to non-pre-existing conditions and accidents.

To reach assistance 24 hours a day, 7 days a week, call +44 20 7946 0123 or contact WhatsApp at +44 7912 345678. Have your Hola Car Rentals confirmation number ready when you call.

This benefit does not cover damage to the Thrifty hire vehicle (that is CDW/LDW) or liability to third parties (that is TPL). Always check your booking confirmation for the exact terms and coverage limits that apply to your reservation.

Thrifty hires in the United Kingdom follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow to avoid extra charges:

• At pick-up, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles or 15 kilometres of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the Thrifty vehicle in the United Kingdom with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the retail pump price, plus a refuelling service fee.

If the vehicle was not full at pick-up, ask the agent to record the exact starting level on the hire agreement. You are only required to return it at that same level, not necessarily full. Using the wrong fuel type is not covered by the fuel policy and may generate additional charges.

Yes, one-way hires are available through Thrifty in the United Kingdom, allowing you to pick up in one city and return in a different city. However, a drop-off fee may apply depending on the route, vehicle class, and distance between locations.

Common patterns for one-way hires in the United Kingdom:

• Same-city airport to town centre: often no drop-off fee
• City to city within the same region or county: a drop-off fee typically applies and varies by distance and vehicle class
• Cross-country or remote routes: fees are usually higher, and some routes may not be available

The drop-off fee for your specific Thrifty route in the United Kingdom is shown during the booking process under the section labelled as amounts due at the destination. It is not included in your prepaid rate and cannot be prepaid. Review your booking confirmation to verify the fee before travel.

If you need to change your return location after booking, be aware that this may reprice the entire hire and recalculate the drop-off fee. Contact support before making changes to understand the impact on your reservation.