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About renting an SUV in Portsmouth

Portsmouth International Airport at Pease (PSM) keeps the rental process compact: Enterprise has a counter directly in the baggage claim area with vehicles parked a short walk away in the adjacent lot, while Alamo and National operate from the facility at 42 Airline Ave, a brief walk from arrivals. Hertz runs from an off-airport location at 104 Grafton Drive, so confirm shuttle arrangements when booking. Pickup for an SUV typically runs 15 to 20 minutes once you reach the counter. SUVs are available across all major brands at PSM, though advance booking of three or more weeks is advisable during summer months when demand for larger vehicles rises sharply. New Hampshire's turnpikes use the E-ZPass electronic tolling system, and many toll plazas are cashless; Budget's e-Toll program, for example, carries a daily convenience fee of around US$6.95, with other brands offering comparable packages — skipping a toll pass means paying per-use admin fees that accumulate quickly. Fuel in the Portsmouth area averages roughly US$3.95 per gallon, so refill before returning to avoid fuel service charges that typically run US$7-9 per gallon. Budget for a deposit hold of US$200-400 on a credit card in the primary driver's name — debit cards are not accepted. Drivers whose licenses use a non-Latin script, such as Arabic, Chinese, or Cyrillic, will need an International Driving Permit alongside their national license.

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Frequently Asked Questions

What does my SUV rental in Portsmouth through Hola Car Rentals include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Portsmouth, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match, even when renting an SUV:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected SUV rental experience and peace of mind throughout your trip in Portsmouth.

Will I face unexpected charges when I rent an SUV in Portsmouth through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your SUV booking in Portsmouth are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee, whether you are renting an SUV or any other vehicle class. This is a pricing guarantee (not insurance) that protects you if the counter in Portsmouth charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where do I pick up my SUV rental at Portsmouth International Airport (PSM)?

There are no on-airport rental counters at Portsmouth International Airport (PSM). All SUV rental pickup locations in Portsmouth are off-airport, meaning you will need to take a shuttle from the terminal to reach the rental facility.

The main options near PSM are:

  • Enterprise at 155 Mirona Rd, Portsmouth, NH 03801
  • National Car Rental at 42 Airline Ave, Portsmouth, NH 03801

After landing at Portsmouth, collect your baggage, then follow signs to the shuttle stop outside the terminal. Shuttles transport you to the off-airport facility where you complete the counter process and collect your SUV. Plan for an additional 30 to 60 minutes beyond your flight arrival to account for the shuttle wait, counter check-in, and vehicle inspection before you are on the road in Portsmouth.

What are the counter hours for SUV rental locations in Portsmouth?

Counter hours for SUV rental facilities in Portsmouth vary by location and day of the week. Based on available information, Enterprise at 155 Mirona Rd in Portsmouth operates on the following schedule:

  • Monday through Friday: 8:00 AM to 6:00 PM
  • Saturday and Sunday: 9:00 AM to 12:00 PM

No 24-hour or after-hours pickup options have been confirmed at Portsmouth SUV rental locations. If your flight arrives outside these hours, your booking may not be fulfilled until the counter reopens. Rental companies will generally hold a reservation for up to 24 hours from the original pickup time, so if your arrival is delayed, your SUV rental in Portsmouth should still be available as long as you arrive within that window. Always confirm current hours directly with your assigned rental partner before travel, as hours can change on public holidays.

What toll roads will I encounter when driving my SUV rental in Portsmouth, New Hampshire?

Yes, there are active toll roads you will likely encounter when driving a SUV rental in and around Portsmouth, New Hampshire. The main toll roads in the area are:

  • Blue Star Turnpike (I-95, from Seabrook to Portsmouth): maximum toll of US$2.00 per car, or US$1.40 with E-ZPass
  • Spaulding Turnpike (NH 16, from Portsmouth toward Rochester and Middleton): tolls apply along this route
  • F.E. Everett Turnpike (I-93/293, from Nashua to Concord): maximum US$1.00, or US$0.70 with E-ZPass

New Hampshire uses the E-ZPass electronic toll system, which offers discounted rates compared to cash lanes. Cash payment is still accepted at toll plazas. For exact toll costs on your planned route, use the official calculator at ezpassnh.com/toll-rate-calculator.

Your SUV rental vehicle in Portsmouth will come equipped with a toll transponder. At the counter you can choose an unlimited toll package (typically US$11 to US$25 per day) or pay per use, where the rental company charges you the actual toll amount plus an administrative fee per toll day.

Can I get cashback on tolls paid during my SUV rental in Portsmouth?

Yes, all bookings include Tolls Cashback, which reimburses you up to 5% of your total booking value for tolls paid during your SUV rental in Portsmouth.

Given that Portsmouth sits along the Blue Star Turnpike (I-95) and near the Spaulding Turnpike, toll charges can add up quickly, making this benefit especially useful for SUV rentals in the area.

To claim your cashback after returning your SUV in Portsmouth:

  • Email [email protected] within 30 days of vehicle return
  • Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
  • Attach your Hola Car Rentals reservation confirmation, the signed rental agreement, and a receipt or statement showing the toll charges paid

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. Note that Tolls Cashback does not mean tolls are free during your Portsmouth SUV rental; you still pay tolls normally and receive reimbursement afterward.

What documents do I need to pick up my SUV rental in Portsmouth?

To collect your SUV rental in Portsmouth, you must present the following physical documents at the counter:

  • A valid, original driver's license (not a digital copy)
  • A major credit card with your name printed on the card, in the main driver's name, for the security deposit hold
  • A passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in English or using a Latin alphabet, an IDP is recommended but not strictly required for your Portsmouth SUV rental.

All documents must be physical originals. Digital versions displayed on a phone or tablet are not accepted at the counter. Debit and prepaid cards are not accepted for the security deposit hold on your SUV rental in Portsmouth.

How does the toll transponder work in my Portsmouth SUV rental?

Your SUV rental in Portsmouth will come equipped with an electronic toll transponder or a plate-based billing system, since New Hampshire toll roads on routes like I-95 and the Spaulding Turnpike are compatible with E-ZPass electronic collection.

At the counter in Portsmouth you have two options:

  • Unlimited toll package: a fixed daily rate (approximately US$11 to US$25 per day depending on the rental company), covering all tolls during your rental period
  • Pay-per-use: you pay the actual toll amount plus an administrative or processing fee charged by the rental company for each day you use a toll road

If you choose not to enroll in the rental company's toll program, driving through an E-ZPass lane in your Portsmouth SUV will automatically trigger enrollment and associated fees. To avoid this, you can use cash lanes where available, or inform the counter agent at pickup if you plan to use your own E-ZPass account and ask them to deactivate the vehicle's default device to prevent duplicate charges.

Toll charges are sometimes billed days or weeks after your SUV rental in Portsmouth ends, as toll agencies process invoices in batches.

What is the minimum age to rent a SUV in Portsmouth, New Hampshire?

The standard minimum age to rent a SUV in Portsmouth, New Hampshire without a young-renter surcharge is 25. Drivers aged 21 to 24 can rent certain SUV categories in Portsmouth but will be charged a daily young-renter surcharge and face vehicle class restrictions.

For SUV rentals in Portsmouth specifically, drivers aged 21 to 24 are generally limited to smaller categories such as Compact SUV or Intermediate SUV. Larger SUV classes including Full Size SUV, Premium SUV, and Luxury SUV are typically restricted to drivers aged 25 and older.

At Enterprise on Mirona Rd in Portsmouth, drivers aged 21 to 24 may access Compact SUVs, though a young-driver surcharge applies and a higher security deposit (around US$850 for Premium Luxury SUV classes) may be required for certain vehicle tiers.

New Hampshire is not one of the states (like New York or Michigan) that legally requires rental companies to serve drivers under 21, so the minimum age for a SUV rental in Portsmouth is effectively 21, subject to surcharges and class restrictions. Always confirm the exact surcharge amount with your assigned rental partner at the Portsmouth counter.

What happens if I break down in my SUV rental on a Portsmouth highway?

If your SUV rental breaks down on a Portsmouth highway such as I-95 (Blue Star Turnpike) or the Spaulding Turnpike, your booking includes Travel Assistance provided through Terrawind Global Protection at no extra cost.

Travel Assistance covers scenarios including legal assistance in the event of an accident, medical coverage for up to 5 passengers, compensation for luggage lost by the airline, and flight cancellation insurance. It is designed to support you during unexpected situations while traveling in Portsmouth and the surrounding New Hampshire area.

To reach assistance 24 hours a day, 7 days a week:

When you call, have your full name, your Hola Car Rentals confirmation number, your current location on the Portsmouth road network, and a brief description of the situation ready.

Please note that this Travel Assistance benefit does not apply to residents of the United States or Canada. For roadside mechanical assistance with your SUV rental in Portsmouth, use the roadside assistance number provided on your rental agreement by the partner brand (Enterprise, National, or other assigned partner).

How much is the security deposit for a SUV rental in Portsmouth?

For a SUV rental in Portsmouth, New Hampshire, the rental partner will place a temporary authorization hold on your credit card at pickup. For standard SUV categories in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by rental company, vehicle class, and location.

For premium or luxury SUV classes at Portsmouth locations, the deposit can be significantly higher. For example, Enterprise on Mirona Rd in Portsmouth requires evidence of a transferable auto insurance policy and may hold up to approximately US$850 for Premium Luxury SUV categories.

Key points to keep in mind for your Portsmouth SUV rental deposit:

  • The hold is a temporary authorization, not a charge; it reduces your available credit until released after return
  • Only a physical major credit card with your name printed on the card is accepted; debit and prepaid cards are not accepted
  • Your bank controls how quickly the hold is released after you return the SUV in Portsmouth, which can take up to 15 business days
  • Bring a backup credit card in case your primary card is declined
Can I add an additional driver to my SUV rental in Portsmouth?

Yes, you can add an additional driver to your SUV rental in Portsmouth at the counter when you pick up the vehicle.

Whether the additional driver is free or subject to a daily fee depends on the rate you booked. Check your booking confirmation for the line "Additional driver free of charge." If it is not listed as included, the daily fees for SUV rentals in Portsmouth are approximately:

  • Avis, Budget, Payless: US$13 per day plus taxes, capped at US$65 plus taxes
  • Hertz, Thrifty, Dollar: US$13.50 per day plus taxes, capped at US$189 plus taxes
  • Alamo, National, Enterprise: US$15 per day plus taxes

The additional driver must be present at the Portsmouth counter at pickup, bring their own valid driver's license (and an IDP if their license uses a non-Latin alphabet), and sign the rental agreement. Only drivers listed on the agreement are covered by the SUV rental protections such as CDW/LDW. For Avis, Budget, and Payless in Portsmouth, additional drivers must generally be at least 25 years old.

What fuel policy applies to SUV rentals in Portsmouth?

Suv rentals in Portsmouth follow a Full-to-Full fuel policy. You receive the SUV with a full tank and must return it full to avoid additional charges.

To avoid fuel charges on your Portsmouth SUV rental:

  • Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the rental agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge at pickup
  • Refuel within approximately 10 miles of the return location in Portsmouth before dropping off the SUV
  • Keep your final fuel receipt showing the date, time, and station address

If you return the SUV in Portsmouth with less than a full tank, the rental partner will charge you for the fuel shortfall at their own refueling rate, which is typically higher than the pump price, plus a refueling service fee. Ask the counter agent at pickup to point you toward the nearest gas stations to the return facility on Mirona Rd or Airline Ave in Portsmouth so you can plan your final fill-up in advance.

Does CDW insurance cover my SUV rental in Portsmouth?

Yes, Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) coverage reduces your financial liability for damage to your SUV rental in Portsmouth if a collision or covered incident occurs.

CDW/LDW on your Portsmouth SUV rental typically covers:

  • Collision damage to the rental SUV
  • Theft or vandalism of the SUV
  • Repairs up to the vehicle's value, minus any applicable deductible

CDW/LDW does not cover everything. Common exclusions for SUV rentals in Portsmouth include:

  • Third-party liability (injury or property damage to others); this requires separate LIS/ALI/SLI coverage
  • Damage caused by prohibited use such as off-road driving, DUI, or unauthorized drivers
  • Tires, wheels, undercarriage, and roof damage in most cases
  • Incidents not reported promptly to the rental partner

Check your booking confirmation to confirm whether CDW/LDW is included in your Portsmouth SUV rental rate and whether a deductible applies. All drivers must be listed on the rental agreement for coverage to be valid.

Can I pick up a SUV in Portsmouth and return it to a different city?

Yes, one-way SUV rentals from Portsmouth to a different city are possible, but a drop-off fee may apply depending on your route and the rental partner.

For SUV rentals in Portsmouth, one-way fees are route-specific and vary by rental company, destination, season, and vehicle class. Larger SUV categories can carry higher repositioning fees than standard cars. Common patterns include:

  • Portsmouth to another city in New Hampshire or a neighboring state: a drop-off fee typically applies and varies by distance
  • Cross-state or long-distance one-way SUV rentals from Portsmouth: usually subject to a drop-off fee, and some routes may not be permitted
  • Cross-border one-ways (for example, Portsmouth to Canada): often restricted or subject to high fees; confirm with the rental partner before booking

The drop-off fee for your Portsmouth SUV rental will be shown under the "To pay at destination" section during the booking process and on your confirmation. This fee cannot be prepaid and is paid directly to the rental partner at pickup or return. If a fee appears at the counter that was not disclosed on your confirmation, keep all paperwork and contact support, as No Extra Charges© Coverage may apply.

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