SUV Hire
Washington

Hola Car Rentals is the only premium partner of the top car hire brands operating in Washington, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Washington.

No. With Hola Car Rentals, all costs and charges for your booking in Washington are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Washington charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Washington state uses the Good To Go! electronic tolling system, managed by the Washington State Department of Transportation. All toll roads in Washington are cashless, meaning there are no cash booths. Every SUV hire in Washington will pass through tolls billed either via a Good To Go! transponder account or Pay By Mail.

Common tolled routes you may encounter include:

• SR 520 Bridge (Seattle to Bellevue): US$3.25 to US$6.30 for standard 2-axle vehicles
• Tacoma Narrows Bridge (SR 16, Tacoma to Gig Harbour): US$5.25 to US$7.25
• I-405 Express Toll Lanes: up to US$18 each way during peak hours
• SR 509 Expressway (near port areas): US$1.20 to US$2.40, with Pay By Mail adding US$3.00

If you drive a toll road without enrolling in Good To Go!, tolls are billed via Pay By Mail at higher rates. The hire company receives the invoice and passes the charge to you, typically with an administrative fee added. To avoid surprises, ask the counter agent about the toll programme included with your SUV before leaving the lot.

When you pick up your SUV in Washington, the hire vehicle will already have an electronic toll device installed, either a transponder or a plate-based billing system. You have two options at the counter:

• Unlimited toll package: a fixed daily rate of approximately US$11 to US$25 per day, depending on the hire company. This covers all Good To Go! tolls during your hire period.
• Pay per use: you pay the actual toll amounts plus daily or administrative processing fees charged by the hire company. Toll charges may appear on your card days or even weeks after you return the SUV in Washington, since toll agencies process invoices in batches.

If you prefer to manage tolls yourself, you can set up a personal Good To Go! prepaid account before your trip, which offers lower rates than Pay By Mail. If you do this, inform the counter agent so they can deactivate the vehicle's default toll device and avoid duplicate charges.

Washington has no congestion charges or emissions zones. Tolls apply only on specific bridges, express lanes, and freight routes.

At Seattle-Tacoma International Airport (SEA) in Washington, all major hire brands including Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, and Thrifty operate from the airport's consolidated Rental Car Facility. Follow the signs for the Rental Car Centre from the terminal. Each brand is assigned a designated floor or area within the facility.

Counter operating hours at SEA vary by brand:

• Most major brands: 5:00 AM to 11:59 PM daily, with some locations offering service from 12:00 AM to 2:00 AM on certain days
• Fox: 6:00 AM to 12:30 AM daily

For after-hours SUV returns in Washington, Alamo and Enterprise provide key drop boxes. Park your SUV as directed on the designated floor, remove all personal items, and drop the keys in the box. Do not lock the keys inside the vehicle. Note that you remain liable for the SUV until the next business day when the return is processed.

Check your booking confirmation for the exact brand and any specific floor or bay instructions before arriving at SEA.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your SUV hire in Washington.

Washington's Good To Go! system covers routes like the SR 520 Bridge, Tacoma Narrows Bridge, and I-405 Express Toll Lanes, so toll costs can add up quickly depending on your itinerary. This benefit helps offset those costs.

To claim your cashback after returning your SUV in Washington:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - Reservation {Your Confirmation Number}
• Attach your Hola Car Rentals confirmation, the signed hire agreement, and a toll receipt or statement showing charges paid during your hire

The refund is issued to the original payment method used for your reservation and typically processes within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted. This benefit does not mean tolls are included in your booking rate; you still pay tolls normally and claim reimbursement afterwards.

To pick up your SUV hire in Washington, you must present the following physical documents at the counter:

• A valid, unexpired driver's licence with a photo (original, not a digital copy)
• A major credit card in the main driver's name, with the driver's name printed on the physical card, for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher if required by the hire partner
• Round-trip flight or cruise tickets (required for international visitors)

If your driver's licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For other non-English licences, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.

All documents must be physical. Digital versions shown on a phone or tablet are not accepted at any SUV hire counter in Washington. Debit and prepaid cards are not accepted for the security deposit hold.

When you pick up your SUV in Washington, the hire company will place a temporary authorisation hold on your credit card. This is not a charge but it reduces your available credit until the hire is closed and your bank releases the hold.

For standard vehicles in the United States, typical holds range from US$300 to US$400. For larger or premium SUV categories in Washington, the hold may be higher depending on the brand, location, and vehicle class.

Important points to keep in mind:

• Only a major credit card in the main driver's name with the driver's name printed on the card is accepted for the deposit. Debit and prepaid cards are not accepted.
• Make sure your card has sufficient available credit to cover the hold plus any expected charges.
• After you return the SUV in Washington, the hold is released, but your bank controls when it appears back on your account, which can take up to 15 business days.
• Bring a backup credit card in case your primary card is declined.

The exact hold amount is set by the hire desk at pickup. Contact your bank before travelling to enable in-person transactions and confirm your available credit.

Yes, drivers under 25 years old are subject to a young driver surcharge when renting an SUV in Washington. The minimum age to rent without an additional fee is 25.

Drivers aged 21 to 24 can rent in Washington but will pay a daily young driver fee that varies by hire company:

• Avis, Budget, and Payless: US$13 per hire day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: US$13.50 per hire day plus taxes, capped at US$189 plus taxes
• Alamo, National, and Enterprise: US$15 per day plus taxes

Additionally, most SUV categories in Washington are restricted to drivers aged 25 and older. Drivers aged 21 to 24 are generally limited to smaller vehicle classes such as economy, compact, or intermediate SUV. Full-size SUV, premium SUV, and luxury categories typically require the main driver to be at least 25.

One exception applies to travellers from Latin America and the Caribbean booking certain Avis or Budget rates through Hola Car Rentals: the young driver fee may be waived for the main driver aged 21 to 24 when the waiver is explicitly shown on the booking confirmation.

Hiring an SUV in Washington involves several state and local taxes and fees that are added on top of the base hire rate. These are not unique to any one brand and apply broadly across the state.

Key taxes and fees to expect:

• State hire car sales tax: Washington increased this rate to 11.9% on January 1, 2026 (up from 5.9%), with a scheduled reduction to 9.9% in 2027. This applies to hires of 30 days or fewer.
• Local motor vehicle excise tax: up to 2.172% in cities such as Seattle
• Airport concession fees and customer facility charges (CFC): standard surcharges applied at Seattle-Tacoma International Airport and other airport locations

Picking up your SUV at an off-airport location in Washington, such as Bellevue or Redmond, typically avoids airport concession fees and can result in a lower total cost, often 20 to 30% less than airport rates.

Check your booking confirmation to see which taxes and fees are included in your prepaid rate versus which are listed as payable at pickup. If your confirmation shows taxes as included and you are charged again at the counter, Hola Car Rentals' No Extra Charges© Coverage may apply.

Yes, most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, which can help if you experience an emergency whilst driving your SUV in Washington, including in remote or mountainous areas where access to services may be limited.

Core benefits typically included are:

• Medical cover for up to 5 passengers for accidents and non-pre-existing illnesses
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This cover is designed for travellers who are away from their home country. It does not cover damage to the SUV itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI). It also does not apply to residents of the United States or Canada.

If you need assistance whilst driving your SUV in Washington, contact Terrawind 24 hours a day:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. Always contact the assistance line before incurring expenses, as some reimbursements require prior authorisation.

The standard fuel policy for SUV hires in Washington is Full to Full. You receive the SUV with a full tank and must return it full to avoid additional charges.

To follow this policy correctly:

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and gauge.
• During your hire, use the correct fuel type. Wrong-fuel incidents are not covered and may generate significant charges.
• Before returning your SUV in Washington, refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full before you arrive.
• Keep your final fuel receipt showing the date, time, and station address.

If you return the SUV in Washington with less than a full tank, the hire company may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee.

Some counter locations may offer a prepaid fuel option. If you accept it, any unused fuel is generally non-refundable, so the Full to Full approach is usually better value for most renters.

Yes, you can add an additional driver to your SUV hire in Washington, either at no cost if your rate includes it or for a daily fee paid at the counter.

If your booking confirmation explicitly states additional driver included or additional driver free of charge, the first extra driver is covered. If not, fees vary by brand:

• Avis, Budget, and Payless: US$13 per hire day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: US$13.50 per hire day plus taxes, capped at US$189 plus taxes
• Alamo, National, and Enterprise: US$15 per day plus taxes

The additional driver must be present at the SUV pickup in Washington with a valid driver’s licence and, if required, an International Driving Permit. Both the main driver and the additional driver must sign the hire agreement. Only drivers listed on the agreement are covered by protections such as CDW/LDW and liability cover.

For Avis, Budget, and Payless, additional drivers must generally be at least 25 years old at pickup. If the additional driver is under 25, a young driver surcharge may apply or the request may be declined depending on the location.

When hiring an SUV in Washington, there are two main types of cover to consider, and they protect different things.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) covers damage to the SUV itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly shows zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others whilst driving your SUV in Washington. Not all U.S. states require hire companies to include a minimum liability amount, so cover levels can vary. Adding supplementary liability cover is strongly recommended.

Common exclusions to be aware of:

• Tires, wheels, undercarriage, and roof damage are often excluded from CDW/LDW unless a specific add-on is purchased
• Off-road use, DUI, or driving in restricted areas can void cover
• Only drivers listed on the hire agreement are covered

Check your booking confirmation to see which covers are already included in your SUV hire rate for Washington. If you are unsure, review the hire agreement carefully at the counter before signing.

Yes, one-way SUV hires in Washington are possible, but a drop-off fee may apply depending on your route, the hire company, and the vehicle class.

How drop-off fees work for SUV hires in Washington:

• Returning to a different city within Washington, such as picking up in Seattle and dropping off in Tacoma or Olympia, often incurs a one-way fee that varies by distance and SUV class
• Returning to a different state, such as driving your SUV from Washington to Oregon or California, typically carries a higher drop-off fee and may require prior authorisation from the hire company
• Cross-border returns to Canada may be restricted or require specific approval depending on the partner brand

The drop-off fee, if applicable, will be shown during the booking process under the To Pay at Destination section of your confirmation. It cannot be prepaid and is settled at the counter when you return the SUV.

If you need to change your drop-off location after booking your SUV in Washington, contact support before making the change, as modifications can reprice the hire and recalculate or add a drop-off fee. Mid-hire route changes must be approved by the partner location directly.